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10.0 - 14.0 years
0 Lacs
indore, madhya pradesh
On-site
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, you will be part of a team of bright individuals working with cutting-edge technologies. Our purpose is centered on bringing real positive changes in an increasingly virtual world, transcending generational gaps and future disruptions. We are currently seeking Java + Angular 2x+AWS Professionals in the following areas: Java Project Manager Experience You should have 10-13 years of experience in Java with a strong understanding of project management. Manage projects of medium to large scale, including project planning, execution, and closure. Develop and maintain project plans, schedules, budgets, and resource allocation. Identify, manage, and mitigate project risks, issues, and dependencies. Lead project status meetings and provide regular updates to stakeholders. Ensure project delivery within defined timelines and scope. Collaborate with cross-functional teams for project success. Identify and implement process improvements to optimize project delivery. Provide mentorship and guidance to junior project managers. Required Technical/Functional Competencies Change Management: Specialized in overcoming resistance to change and driving Agile goals. Guide teams in change management projects or requirements. Customer Management: Specialized knowledge of customers" business domain and technology suite. Effectively use the latest technology, demonstrate leadership, present technical offerings, and suggest solutions proactively. Delivery Management: Specialized knowledge of deal modeling, commercial and pricing models. Create integrated pricing models, guide team members on pricing techniques, and manage accounts independently. Domain/Industry Knowledge: Specialized knowledge of customers" business processes and relevant technology platforms. Forecast business requirements, manage project issues, and validate customer strategy roadmap. Product/Technology Knowledge: In-depth understanding of platform/product and associated technologies. Review product-specific solutions, conduct product demos, and presentations to prospects. Profitability Management: Competence in applying profitability and cost management techniques. Develop project budgets, monitor costs, and identify potential cost overruns. Project Management: Extensive experience in managing complex projects. Apply project management concepts effectively to achieve project goals. Scheduling and Resource Planning: Prepare global delivery models, create accurate resource plans, and optimize schedules for complex projects. Service Support and Maintenance: Plan and execute transitions, define standards in transition management, optimize resource utilization. Risk Management: Understand risk management principles, identify, assess, and document risks, develop risk mitigation plans. Required Behavioral Competencies Accountability: Take initiative, remove obstacles, take ownership for results and deadlines, act responsibly. Agility: Adapt to changing environments, motivate self and team to thrive in diverse situations. Collaboration: Ensure team connections, integrate work with other teams, identify opportunities for successful integration. Customer Focus: Engage in customer discovery, drive customer relationships, enhance customer loyalty. Communication: Communicate complex ideas effectively, facilitate transparent conversations within the team. Drives Results: Seek challenging opportunities, motivate team members to take on more responsibility. Resolves Conflict: Balance business interests, manage conflicts offering mutually beneficial options. Certifications: PMP (Project Management Professional), PRINCE2 (Projects in Controlled Environments) At YASH, you will have the opportunity to create a career path in an inclusive team environment. We offer career-oriented skilling models and continuous learning opportunities. Our workplace is based on flexible work arrangements, emotional positivity, trust, transparency, and collaboration to support the realization of business goals in a stable and ethical corporate culture.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
About FloBiz: FloBiz is a leading company in the SaaS (Software-as-a-Service) industry, dedicated to providing innovative solutions to businesses. We are committed to delivering exceptional customer experiences and driving revenue growth through our cutting-edge products and services. About myBillBook: myBillBook is a key player in the SaaS industry, offering a comprehensive suite of solutions to streamline business operations and enhance productivity. Our focus is on empowering businesses with user-friendly tools and top-notch support to ensure their success in a competitive market. Position Overview: We are looking for a dedicated and customer-centric Renewal Agent to join our team at FloBiz. As a Renewal Agent, you will play a crucial role in engaging with customers over the phone to manage contract renewals effectively. Your primary goal will be to ensure high customer satisfaction levels and drive revenue growth through successful contract renewals. This role requires strong communication skills, persuasive abilities, and a proactive approach to excel in a fast-paced, phone-based environment. Key Responsibilities: - Proactively reach out to customers via phone calls to manage contract renewals efficiently. - Establish and maintain strong relationships with customers, acting as their main point of contact for renewal-related matters. - Listen to customers" needs, gather feedback, and address any concerns or issues that may arise during the renewal process. - Clearly communicate the value and benefits of continued service to customers, emphasizing the positive impact of renewing their contract. - Identify opportunities for upselling or cross-selling additional products or services to enhance customer experience and drive revenue. - Negotiate contract terms and pricing to ensure customer satisfaction and meet renewal targets effectively. - Record and update customer interactions and renewal activities accurately in the CRM system. - Collaborate with internal teams such as sales, customer success, and product to facilitate a seamless renewal process and address customer issues promptly. - Monitor the renewal pipeline closely and follow up with customers proactively to ensure timely renewals. - Stay up-to-date on industry trends, competitor offerings, and customer feedback to improve the renewal process and boost customer retention rates. Qualifications: - Bachelor's or Master's degree in business, marketing, or a related field. - Minimum 1-3 years of experience in a customer-facing role, preferably in phone-based sales or renewal environment. - Strong negotiation and persuasion skills with the ability to handle objections and resolve customer concerns effectively. - Excellent verbal communication skills to convey complex ideas clearly and concisely over the phone. - Active listening skills to understand customer needs and provide suitable solutions. - Detail-oriented and organized with the capability to manage multiple renewal projects simultaneously and meet deadlines. - Self-motivated and results-driven with a proven track record of meeting or exceeding renewal targets. - Familiarity with CRM systems and proficiency in using sales and customer management tools. - Knowledge of the SaaS industry, including subscription-based business models and customer lifecycle management. - Ability to adapt to a fast-paced environment, handle high call volumes, and maintain a positive and professional demeanor. We offer a competitive salary package with performance-based incentives, health benefits, and opportunities for career advancement. If you are passionate about delivering exceptional customer experiences, driving renewals, and contributing to revenue growth, we invite you to apply for the position of Renewal Agent (Phone-Based) at FloBiz. Join us in our mission to excel in the SaaS industry and make a difference. Location: Bommanahalli Week off: 1st Saturday Off + All Sundays Languages: English/Hindi + Tamil + Telugu + Kannada + Malayalam,
Posted 2 days ago
0.0 - 4.0 years
0 - 0 Lacs
karnataka
On-site
As a Content Specialist located in HSR Layout, Bangalore (Onsite), you will be responsible for creating engaging content for the hotels and travel industry. You will write content for blogs and social media platforms for both our company and clients. The ideal candidate will possess excellent written and verbal English skills, along with the ability to conduct research on various topics to generate content. A bachelor's degree, preferably in Journalism & Mass Communication, with English as the first language is required. Knowledge of Search Engine Optimization (SEO) best practices is essential. Basic technical skills to work with various blogging platforms are also necessary. In this role, you will need to manage your time effectively to meet deadlines and work with customers of all sizes. Collaborating within a team and across different departments is a key aspect of this position. Customer interaction, research skills, good creative writing abilities, customer service, team collaboration, and content creation for blogs and social media are among the skills that will be valuable in this role. If you are a creative writer with a passion for producing high-quality, engaging content, and possess the ability to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.,
Posted 3 days ago
1.0 - 4.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Position: SF EC Payroll Consultant Experience: 8 -14 Years Notice Period: Immediate Joiners Location: Onsite Skills: SF ECP & S/4 HANA Payroll Projects, Middle East Payroll Job Description Total experience of 8-14 years, Certified in ECP Expert knowledge of SuccessFactors Employee Central Payroll and S/4 Payroll Project Implementation Working knowledge of SuccessFactors Employee Central, 4 implementations which includes implementation in Middle East and India Thorough understanding of Middle East Payroll, Should have minimum experience of Auditing 2 Payroll Projects, Minimum of 3 SAP payroll support projects Good Working experience in PTP, BIB , and troubleshooting replication issues from EC To ECP Good understanding of ECP and EC terminology Good understanding of posting payroll results from ECP To ECC FI or S/4 HANA Ability to conduct client facing payroll workshops Experience with Payroll incident troubleshooting and management Ability to effectively communicate in order to efficiently triage the issue resolution, Working knowledge of Payroll Control Center operations of Payroll Administrator Experience with Ad Hoc or Off Cycle Pay Processing Experience on payroll integration topics with HRIS , Time, Benefits and Finance Ability to identify and suggest the improvements in existing processing work instructions Prepare test plans and scripts and perform unit, integration, and regression testing Coordinate and drive end-user testing, Must meet or exceed general consulting competencies of Personal Skills, Result Orientation/Quality Management, Customer Management, Corporate Development and Leadership Builds customer relationships with the clear expectation to deliver follow-on business or identify opportunities within an account Deals with difficult issues at the customer and finds win-win solutions for both Customer and SAP, Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget and timeline, Manage the financial aspects of the project: budgeting and estimate to actual variance, Communicate and/or escalate project issues early to account management and delivery management, Drive standards, Define and implement/improve data governance strategies and enforce best practices to scale data pipelines across platform, Oversees all SAP project related activities and is accountable for the success, execution and final delivery of the program and work products, Delivering the projects primary result on schedule and within budget, Interfacing with internal customers, stakeholders, and development/test/maintain, Continually reporting on project progress and potential risks to stakeholder, Excellent analytical and problem-solving skills Communicate and/or escalate project issues early to account management and delivery management, Drive standards, Define and implement/improve data governance strategies and enforce best practices to scale data pipelines across platform, Oversees all SAP project related activities and is accountable for the success, execution and final delivery of the program and work products, Delivering the projects primary result on schedule and within budget, Interfacing with internal customers, stakeholders, and development/test/maintain, Continually reporting on project progress and potential risks to stakeholder, Excellent analytical and problem-solving skills Excellent verbal and written communication skills and can communicate clearly and concisely Strong executive presence and ability to interact with Customer Top Management Proven ability to transfer knowledge and stay aware of current trends and technical advancements Need to be a team player You understand that an employer brand is more than a logo, and know how to communicate the value prop of working at our company both authentically and transparently Bachelor or Master degree Willingness to travel Able to link the business wish to an IT solution Passionate about SAP, ready to learn and grow Business Travel:?Project specific travelling is mandatory for all the SAP Consultants, Get empowered by NTT DATA Business Solutions! We transform SAPsolutions into Value For any questions related to Job Description, you may connect with below specified contact from Recruiting, Recruiter Name: Khaja Samiuddin Recruiter Email ID: samiuddin khaja@bs nttdata NTT DATA Business Solutions is a fast-growing international IT company and one of the worlds leading SAP partners We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support, Show
Posted 3 days ago
3.0 - 6.0 years
3 - 3 Lacs
Navi Mumbai
Work from Office
Job Summary We are seeking a proactive and detail-oriented Team Coordinator to manage both lead distribution and customer service operations. This role plays a vital part in ensuring a smooth flow of wellness inquiries, timely consultations, and positive client experiences. The ideal candidate will be organized, empathetic, and able to balance operational coordination with frontline customer interaction. Key Responsibilities: Lead Distribution: Monitor daily inbound leads from website, calls, WhatsApp, social media, and referral platforms. Assign leads to Ayurvedic doctors, sales representatives, or wellness consultants based on category, location, or availability. Maintain an accurate and up-to-date lead tracker. Ensure timely response and follow-up on leads . Prepare regular reports on lead flow, conversion rates, and team performance. Coordinate with marketing and digital teams for campaign lead tracking. 2. Customer Service (CSR): Respond to customer inquiries via phone, email, WhatsApp, and other channels in a professional and timely manner. Assist clients with product details, appointment bookings, consultation scheduling, order tracking, and service-related queries. Resolve complaints or concerns politely and escalate complex cases to the relevant team. Maintain a customer-first attitude with empathy and clarity. Collect and log feedback from clients to support service improvement. Should have CRM knowledge
Posted 3 days ago
2.0 - 3.0 years
5 - 8 Lacs
Mumbai
Work from Office
Position overview allnex invites you to join us as our Logistics & Customer Service Coordinator in Mumbai, India and you'll be the go-to person connecting our customers, sales teams, and logistics. You'll play a key role in making sure orders are processed smoothly, deliveries happen on time, and customers get the support they need when they need it. Your work will be essential in keeping our customers happy and ensuring everything runs like clockwork in our supply chain. If you're looking for a dynamic role where your problem-solving skills and attention to detail will make a real impact, wed love to have you on our team! Join us and be part of a company that values innovation, customer success, and a collaborative environment where you can grow. Responsibilities Manage import/export shipment activities, ensuring timely customs clearance and accurate documentation. Track and analyze import/export data to identify any compliance issues and implement corrective actions as needed. Work closely with freight forwarders and third-party providers to ensure efficient and accurate processing of shipments and related paperwork. Ensure all import/export activities comply with applicable laws and regulations. Prepare and submit required reports to both internal teams and external stakeholders. Post Goods Receipt Notes (GRN) in SAP while resolving any errors promptly. Collaborate with intercompany teams and vendors to obtain necessary documents for shipment clearance. Maintain Management Information System (MIS) reports for imports, exports, and inventory, as required by management. Required skills and experience 2 - 3 years' experience in logistics and customer service. Strong proficiency in SAP with effective application in daily tasks. Strong organizational skills and the ability to manage multiple priorities. Excellent communication skills, both written and verbal. A proactive problem solver with the ability to anticipate challenges and find solutions. Strong customer focus, always maintains a service-oriented approach, even in challenging situations. Attention to detail, especially in processing orders and coordinating logistics. Familiarity with international shipping regulations and customs documentation. Qualifications Bachelors Degree in Supply Chain, Logistics, Business Administration, or other discipline.
Posted 3 days ago
2.0 - 5.0 years
4 - 7 Lacs
Ahmedabad
Work from Office
Strategic Account Manager Job Description We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud-based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout. We care. We are committed to positive change. And that’s where you come in. Do you value creativity and innovation? Great, so do we. At eClinicalWorks, we share a passion for improving healthcare through dedication, education, and teamwork. Everyone has that one thing they’re really good at. We value your talent and want you to join our fast-paced, fun, and culturally diverse environment. Ready to make a difference? Apply today. Position Overview As a Strategic Account Manager, you will act as a focal point of contact after the client goes live. The SAM is responsible for ensuring that the healthcare information technology platform comprising of EHR/PM system, and companion products as well as the system components such as DB engines (MYSQL or MSSQL) and Tomcat versions, are current and up to date. The SAM is also responsible for building and managing client relationships, client business assessment, risk and SWOT analysis and client satisfaction. Responsibilities : Project Management Develop and manage project plans for upgrading eClinicalWorks EHR/PM, Companion products and interfaces technologies. The project plan will include pre-session check, eCW version build detail, DB version, Tomcat version, interfaces, content patches, companion products dependencies. The project plan will also cover various elements such as project objectives, system specification, schedules, staffing, change management request if needed by the client, risk assessment and mitigation plan, communication protocols with the client and internal, etc. Strategic Analysis & Relationship Building To Maximize the benefits of the EMR /PM implementation, the SAM has to understand clients’ businesses which include the objective information about the client by researching their website and carrying out detailed SWOT analysis of the clients to identify and document potential risks, assess impacts, and recommend solutions using eClinicalWorks suite of information technology products and services then communicate with the clients accordingly assessing their overall comfort level with eClinicalWorks EHR/PM understanding their business operations helping them to achieve their goals. Analyze product utilization and recommend products, features, and/or services to improve clients’ workflows and patient care. Manage client projects for move to the cloud from locally hosted environment, interoperability, products deployment, revenue cycle management, post go live data migration by working with internal eClinicalWorks teams through strategic project management approach. Cultivate lasting relationships with clients through routine calls, periodic check ins and / or face to face meeting as and when needed, seeking ways to increase customer adoption and satisfaction The SAM is responsible for planning deployment of any critical patient safety or regulatory patches. HIPAA: SAM is responsible of reporting any HIPAA complaints to the HIPAA high tech team. The SAM is responsible for documenting any and every call that takes place with the client in the interactions module including routine calls, client escalations, client calls or emails, upgrade, upgrade prep calls, post upgrade follow up calls, outreach calls, etc. The Sam is responsible for guiding the client on how to receive timely customer service through our eCW online available resources. Assisting customer with product related queries on regular basis and ensuring they are satisfied with resolution provided. Requirements Bachelor’s degree 1 year of client management experience, preferred 1 year of conflict management experience, preferred Preferred Qualifications Deployment planning experience preferred Problem solving and analysis experience Ability to develop plans of action Experience with collecting customer satisfaction reports Ability to communicate with all levels of management eClinicalWorks is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences that bring us together and help create a healthy world.
Posted 3 days ago
1.0 - 5.0 years
1 - 1 Lacs
Surat
Work from Office
The Customer Support Executive will be responsible for managing customer queries and complaints. They will also process orders, modifications, and escalate complaints across various communication channels. Our ideal candidate has a patient and empathetic mindset, excellent problem-solving skills, and the ability to work under pressure while maintaining high levels of customer satisfaction. Responsibilities: Customer Support: Handling customer inquiries and complaints across various channels. Order Processing: Processing orders, modifications, and escalations. Customer Satisfaction: Maintaining high levels of customer satisfaction. Required Skills: Customer Service: Excellent interpersonal skills for interacting with customers. Problem-Solving: Ability to identify and resolve customer issues effectively. Patience and Empathy: Understanding and responding to customer concerns with patience and empathy. Communication Skills: Strong verbal and written communication abilities. Time Management: Effective time management skills to handle multiple inquiries simultaneously. Understand customer needs and provide appropriate solutions and attention. Knowledge of Tally Software
Posted 3 days ago
1.0 - 2.0 years
2 - 4 Lacs
Navi Mumbai
Work from Office
Engage with customers through chat platforms in a professional and courteous manner. • Respond promptly to customer inquiries, providing accurate and relevant information. • Address customer concerns, troubleshoot issues, and offer appropriate solutions via chat interactions. • Walk in date: From- 6 March to 7 March
Posted 3 days ago
1.0 - 3.0 years
2 - 4 Lacs
Mohali, Phase 5, Punjab
Work from Office
The Waffle Street is a fast-growing Food & Beverage chain committed to delivering exceptional products and customer service. We are expanding our team and looking for enthusiastic and goal-driven Telecallers to join us in driving customer engagement and growth. We need people who have : Excellent verbal communication and interpersonal skills. Persuasive and goal-oriented mindset. Ability to handle rejection and stress in a professional manner. Basic computer knowledge (MS Office)
Posted 3 days ago
1.0 - 2.0 years
3 - 5 Lacs
Mumbai
Work from Office
The primary aim of the role is to increase the volume of quality enrolments in IRMs examinations, improve conversions and help resolve student and working professional queries. The key role will be required to manage and implement a best practice process around admissions customer experience, selling the IRMs qualifications, doing follow-up calls, managing alumni relationships to push students for further Level examinations and make weekly reports in order to make improvements to conversion.
Posted 3 days ago
9.0 - 14.0 years
8 - 18 Lacs
Chennai
Work from Office
Role & responsibilities An operations Head is a professional who ensures that everything runs smoothly from one day to another. They maximize processes and procedures while meeting customer expectations in terms of cost-effectiveness. Ensuring all Park operations are carried on in an appropriate, cost-effective way. • Improving operational management systems, processes, and best practices Find ways to increase the quality of customer service • Manages daily operation of Park Services employees. Ensures that facility cleanliness standards are maintained at all times Develop and implements programs to improve guest and employee satisfaction. Ensure appropriate and timely investigation and responses to guest and employee concerns Ensures that all safety procedures are understood and followed by providing up-todate safety training to all employees Knowledge of operating budgets and adjusting operations as necessary to identify and control budgets. Analyzing customer feedback and providing strategic direction to continuously improve the overall rating. Provide upscale guest service experiences for clients throughout the day in Park. Ensure clients are properly greeted upon their arrival. • Ensure that team should promptly addresses guests requests, like Ride Information, Restaurants, and Lost and Found. Actively listen to and resolve complaints. • Ensure special guests, like disabled people, children, and VIPs, receive personalized services. Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns. Promote all Park amenities, conveniences and programs offered. Manage guest relations team (including Receptionists) to ensure we comply with all standards and operating procedures. Appraise the teams performance and produce regular reports. Examine daily duties, assign tasks, and check on progress. Analyse customer feedback from NPS and online reviews and suggest ways to improve ratings Establish friendly relationships with regular Park clients Develop and implement security strategies, Policies, procedures, protocols, budget control, and Communicate. Managing security agency, equipment, and technology Check the staffing, scheduling, and training of the housekeeping team to maintain the highest degree of cleanliness, infection control local standards, and quality visitor care Assisting to recruit quality drivers, maintaining records of the vehicle, servicing inspection, scheduling, analyzing fleet data, and developing the strategy Requirements : Preferred applicants will have strong leadership skills. Proven work experience as Ops head, Mall Manager, Guest Relations Manager, Hotel Manager, or similar role Understanding of Park management best practices and relevant laws. Hands-on experience with NPS Proficiency in English & Tamil. Hindi would be an added advantage Customer service drive with outstanding communication and active listening skills Excellent problem-solving and multitasking skills Excellent organizational skills Leadership skills along with the ability to motivate a team into high performance Ability to work flexible hours Strong sense of responsibility and a professional presentation MBA degree in Tourism Management, Hospitality Management, Business Administration or relevant field
Posted 3 days ago
0.0 - 5.0 years
3 - 7 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Looking for Career Growth? Or Want to switch from BPO Jobs? Candidates with below skill set can apply! Excellent communication skills, with neutral accent. Excellent written communication skills with email etiquette Good problem solving and analytical skills Excellent customer service skills Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls when Flexible to work 24 X 7 Educational Qualification: Any Graduation / Under graduation Shifts Timings: Rotational Salary- 2.0L/ A to 8 L/ A (based on performance in interview). Freshers also can apply. Experience: 0 to 8 years of work experience Salary: up to 7.5 Lakhs Age Limit: 20-38 Shift: (Day/ Night) Contact Rashmi- 7760984460 / 9900024811 / 9686454290
Posted 3 days ago
1.0 - 5.0 years
2 - 3 Lacs
Pune, Aurangabad
Work from Office
Role & responsibilities : Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. Preferred candidate profile : Minimum 12th Completed Age Criteria : 18 years At least 6 months experience of team handling into any retail or QSR Perks and benefits 5 days work week Accidental and Life insurance support|Emotional & Mental counselling Opportunity to become a Coffee Master Starbucks Meal & Beverages| 30% brand discount Parental Medical Insurance
Posted 3 days ago
1.0 - 4.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Role Overview: Interact with the Skyhigh Security Cloud customers via phone/email and provide the highest level of urgency to resolve customer issues in timely manner. Provide remote support on our product and resolve product related issues during POC & post-deployment phase, through research and troubleshooting. Debugging system level problems in a multi-vendor, multi-protocol network environment with high- level technical expertise on complex issues. Work closely with Support Escalation engineers to resolve critical issues. Evaluate the scope for timely escalation and ensure that critical problems are addressed as per the priority. Document all technical issues, analysis and communication with the customer and ensure that the documentation is crystal clear with action items, CTAs. To Fly High in this role, you have : A bachelors degree in computer science or information technology with 1-4 years of technical support experience in a large enterprise organization. An excellent understanding of technical support processes and customer management Superior multi-tasking skills with a strong ability to work well under pressure Solid grasp of TCP/IP, HTTPs, SSO-SAML, SAASunderstanding Excellent in-depth knowledge of Networking & Security Concepts A strong demonstrated detail-orientation toward quality, results, and goal achievement An excellent understanding of OSI Model, TCP/IP protocol suite (IP, ICMP, TCP, UDP, SNMP, FTP, TFTP, SMTP An excellent understanding on application layer protocols (HTTP-HTTPs/SSL), PKI, Network Security Firewalls/Proxy and SIEMs Demonstrated experience in packet capture/analysis with tcpdump and Wireshark Demonstrated experience in reading and analyzing log files It would be great if you also have: Industry relevant certification such as AWS, Azure, GCP (Google Cloud Platform), CISSP, Cisco, CEH (Certified Ethical Hacker) Knowledge of Java and SQL Scripting language (e.g., Perl, python) experience An understanding of cloud platforms like Azure, O365 suite, AWS (Amazon Web Services), Salesforce A good understanding of Linux/Unix Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement
Posted 3 days ago
10.0 - 15.0 years
25 - 30 Lacs
Bengaluru
Work from Office
About the role: This role is responsible for understanding the customer problem statement and coming up with solutions using Hubblers platform capabilities and providing value-based benefits to Hubblers customers. Key responsibilities of this role include but not limited to, Work with team to frame a good strategy for the international market acquisition and go aggressive with execution As a sales leader, we believe hunting is always required. Generating opportunities through your own connections, network and market-insights. Driving the end to end sales life cycle for all the international leads from the first discovery call to deal closure. Experience 6+ years of SaaS selling experience in the international market, with an overall career background of 10+ years. Drive calls with prospective clients to register the highest possible conversion rate Skills to understand customers requirements and make right decisions about qualifying or disqualifying them. Learning tech products to confidently driving demo-calls with clients Taking key hiring decisions to expand your team Handle engaging conversations with international clients Managing team and helping them to achieve their KPIs Defining international sales KPIs Skills and Qualifications Educated to Master degree level preferred but not essential 6+ years of SaaS selling experience in the international market, with an overall career background of 10+ years. Experience working with, and managing, stakeholders and customers A high level of accuracy and attention to detail is required Excellent communication and interpersonal skills Flexible approach, able to operate effectively with uncertainty and change Driven, self-motivated, enthusiastic and with a can do attitude Any experience in Low code or No code platform will be an advantage Needs to have a tempo to be part of a successful start-up core team
Posted 3 days ago
15.0 - 19.0 years
0 Lacs
karnataka
On-site
As an Operations Manager in Grid Automation at our organization, you will play a crucial role in enhancing operational efficiency and ensuring excellence in project management, manufacturing, supply chain, customer deliveries, and service operations. Your responsibilities will include driving execution excellence, optimizing procurement, maintaining strong customer relationships, driving cost optimization, leading cross-functional teams, ensuring compliance, and upholding Hitachi Energy's core values of safety and integrity. You will oversee the end-to-end execution of Grid Automation projects, ensuring on-time delivery, cost control, and quality compliance. Monitoring key operational KPIs such as project completion rates, lead times, and revenue realization will be essential. You will work closely with the supply chain and factory teams to optimize procurement, material availability, and production schedules. Building efficient coordination with vendors and suppliers to mitigate risks of delays or short supplies will be critical. Maintaining strong relationships with key customers, collaborating with sales teams, and representing the company in customer interactions will be part of your role. You will drive cost optimization initiatives, ensure revenue protection, track financial performance, and identify areas for cost reduction. Leading and mentoring cross-functional teams, fostering a culture of continuous improvement, and implementing best practices in project execution will be essential. Ensuring adherence to safety, quality, and compliance standards, identifying risks, and overseeing audits and compliance requirements will also fall under your purview. Your background should include a bachelor's/master's degree in electrical engineering or a related field, along with 15+ years of experience in operations, project execution, or supply chain management. Strong leadership, problem-solving abilities, communication skills, and proficiency in English language are required. Experience with ERP systems, project management tools, and automation technologies will be beneficial.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
gorakhpur, uttar pradesh
On-site
As a Technical Sales Specialist at Zyconica, located in Gorakhpur, India, you will be an expert in Tech Sales, Upselling, Collection, and Outbound Selling. Your primary responsibility will be to identify and acknowledge customer pain points and pitch our products effectively to facilitate successful sales. We are looking for someone with experience in inbound upselling and cross-selling to international clients, utilizing both voice and written communication channels such as chat and emails. Additionally, you should have a proven track record of managing US customers and effectively pitching products to meet their needs in a clear and transparent manner. If you are passionate about sales, possess excellent communication skills, and have a knack for understanding customer requirements, we invite you to join Zyconica's elite team. To apply or for more information, please contact us at +91-8439439699 or +91-7860764064, or send your CV to Info@zyconica.com or Ceo@zyconica.com. Join us on this exciting journey of driving sales and delivering top-notch customer experience at Zyconica.,
Posted 3 days ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we are a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world, driving us beyond generational gaps and disruptions of the future. We are looking forward to hiring SAP PP QM Professionals with 8-10 years of experience for S4 HANA Project Rollouts & Support. The ideal candidate must have independently handled 2 end-to-end S4 HANA / ECC implementation projects, experience in Rollouts projects, knowledge in S/4HANA and FIORI, and expertise in Production Planning and Quality Management. Key responsibilities include: - Knowledge in Production planning related to Sales and operation planning, Demand management, Repetitive (REM), Process industry, Discrete manufacturing, batch management, serial number management - Knowledge in Quality management related to Quality in sales, Procurement & Production, Quality certificates, quality notifications, quality control - Integration knowledge in Production Planning, Materials Management, Sales & Distribution, Finance, Costing / controlling - Master data knowledge in both PP and QM - Cross-module knowledge with MM, SD, CO, and PS - Configuration and design experience in the PPQM modules - Testing, Prepare test scripts, configuration docs, and presentations - Train the Business core team and support business users in performing UAT successfully - Work independently or with a team - Good communication skills Required Technical Competencies: - Customer Management - Projects Documentation - Domain And Industry Knowledge - Functional Design - Requirement Gathering And Analysis - Test Management Required Behavioral Competencies: - Drives Results - Collaboration - Accountability - Communication - Agility - Focuses on Customers - Resolves Conflicts Certifications: Mandatory At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles: - Flexible work arrangements, Free spirit, and emotional positivity - Agile self-determination, trust, transparency, and open collaboration - All Support needed for the realization of business goals - Stable employment with a great atmosphere and ethical corporate culture,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The job requires you to handle internal and external coordination, provide support to customers and partners through emails, chats, and calls, possess skills in Amadeus GDS (knowledge in Sabre is a plus), and manage customer claims both pre-travel and post travel. You should be fluent in English (both spoken and written) and have advanced knowledge in GDS, preferably in Amadeus and Sabre. Handling reservations, changes, cancellations, refunds, and reissue should be clear to you. Experience in travel agencies will be beneficial. You must be available to work from Monday to Sunday on rotating shifts. A passion for customer management, proficiency in computer tools, and the ability to work collaboratively in teams with a positive attitude are desired qualities. Being thorough and meticulous with extreme attention to detail, a proactive team player, self-motivated, and a problem solver are essential attributes for this role. You should be able to work under pressure, meet defined KPIs, and work towards tight deadlines with a can-do attitude. Strong communication skills are a must in this position.,
Posted 3 days ago
1.0 - 3.0 years
0 - 2 Lacs
Ludhiana
Remote
Identifying potential customers through cold calling, email marketing, or other forms of outreach Maintaining relationships with existing customers to encourage repeat business & referrals Negotiating prices terms of sale with prospective customers Required Candidate profile Graduate in any subject 1-2 yrs of exp. in Sales Excellent communication skills with an ability to make sales Quick thinker, able to adapt & improvise during conversations Knows Punjabi, Eng, Hindi
Posted 3 days ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
The Aswani Lachmandas Group, a prominent family business group in Cochin, is seeking Salesman/Salesgirl for their stores. As franchisees for renowned brands like Raymond and Jockey, with 5 showrooms in the city, the group has also introduced innovative retail concepts like My Kingdom, a family fashion store. With a workforce of around 300 employees, the group is headquartered in Ernakulam District. The ideal candidate will be responsible for the overall performance and daily operations of the assigned store. Key responsibilities include greeting and assisting customers in their selection and purchase process, ensuring an appealing visual display of the shop and managing stock effectively. Strong customer management skills are essential for success in this role. Applicants should have a minimum of 1 year of retail sales experience, preferably in textile retail. Candidates should be below 40 years of age and based in Ernakulam district. Graduates are encouraged to apply. Individuals with expertise in selling suit fabrics will be given preference. This is a full-time, permanent position with day and evening shifts. A yearly bonus is also provided. If you meet the requirements and are passionate about retail sales, we invite you to apply before the application deadline on 13/10/2024. For more information, visit www.aswani.in.,
Posted 3 days ago
0.0 - 5.0 years
2 - 5 Lacs
Kharagpur, Durgapur, Jamshedpur
Work from Office
Mega Walk in Drive is Going From Monday to Friday Hiring for Leading International Chat Voice & Blended Process Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047910, 9147047911 (10AM- 7PM ) Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Voice Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive Call & WhatsApp No: 9147047910, 9147047911 (10AM- 7PM )
Posted 3 days ago
0.0 - 5.0 years
2 - 5 Lacs
Kolkata, Rajarhat, Howrah
Work from Office
Mega Walk in Drive is Going From Monday to Friday Hiring for Leading International Chat Voice & Blended Process Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047910, 9147047911 (10AM- 7PM ) Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Voice Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive Call & WhatsApp No: 9147047910, 9147047911 (10AM- 7PM )
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
We are seeking a proactive and results-oriented Sales Customer Manager with 2-5 years of mandatory experience in Wealth Management. As a Sales Customer Manager, your primary responsibilities will include driving sales, managing client relationships, and assisting clients in achieving their financial objectives. Your duties will involve engaging with potential clients through sales calls to elucidate investment products, assessing client needs to propose suitable stocks and wealth management solutions, and fostering strong client relationships through regular follow-ups and market insights. Additionally, you will be expected to stay informed about market trends, financial products, and competitor offerings, collaborate closely with internal teams for seamless onboarding and client servicing, and address client queries promptly to ensure high customer satisfaction. To excel in this role, you must possess 2-5 years of proven experience in Wealth Management, a solid understanding of financial markets, investment products, and wealth solutions, excellent communication and interpersonal skills, a target-driven mindset to thrive in a fast-paced setting, a customer-focused approach with robust problem-solving abilities, and a Bachelor's degree in Finance, Business, or a related field. In return for your contributions, we offer a competitive salary and benefits package, a collaborative and forward-thinking work environment, and opportunities for professional growth and skill development. If you are enthusiastic about sales and eager to embrace a dynamic position, please submit your resume and cover letter to info@stockify.net.in.,
Posted 3 days ago
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