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1.0 - 3.0 years
2 Lacs
Bettiah
Work from Office
Key Job Responsibilities To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience Freshers / 1 year experience in lending / financial services
Posted 1 month ago
5.0 - 10.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Company Name Muthoot Fincorp Limited Job Title Branch Sales Manager, Secured & Unsecured Business Loans - BRANCH CHANNEL Grade C4 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.
Posted 1 month ago
5.0 - 10.0 years
4 - 5 Lacs
Noida, Meerut
Work from Office
Company Name Muthoot Fincorp Limited Job Title Branch Sales Manager, Secured & Unsecured Business Loans Grade C4 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.
Posted 1 month ago
5.0 - 10.0 years
4 - 5 Lacs
Mandya, Mysuru
Work from Office
Company Name Muthoot Fincorp Limited Job Title Branch Sales Manager, Secured & Unsecured Business Loans Grade C4 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.
Posted 1 month ago
5.0 - 12.0 years
4 - 5 Lacs
Pollachi, Coimbatore
Work from Office
Company Name Muthoot Fincorp Limited Job Title Branch Sales Manager, Secured & Unsecured Business Loans Grade C4 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.
Posted 1 month ago
5.0 - 10.0 years
4 - 5 Lacs
Ongole, Tirupati
Work from Office
Company Name Muthoot Fincorp Limited Job Title Branch Sales Manager, Secured & Unsecured Business Loans Grade C4 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.
Posted 1 month ago
5.0 - 10.0 years
4 - 5 Lacs
Bodhan, Nizamabad
Work from Office
Company Name Muthoot Fincorp Limited Job Title Branch Sales Manager, Secured & Unsecured Business Loans Grade C4 Location PAN India Reports to Business Manager, Secured & Unsecured Business Loans Span Of Control NA Job Purpose The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship. Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Culture at Muthoot Pappachan Group We do everything to gain and maintain the Trust of all the stakeholders and don t do anything to lose their Trust . Trust is the overarching Core Value , one which, our other values have been built. Our Core Values Integrity Asking oneself before saying, doing or deciding on anything, whether it s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value Collaboration Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks Excellence Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don t get settled for less at any cost display the go getter attitude. Encourage people to stretch in order to achieve excellence Building on the bedrock of Core Values, below are the other key constituents of the Culture Code Honesty Humility Empathy Empowerment Agility Ownership Fresh Thinking & Continuous Renewal Inclusion Work-Life Balance Role Requirements Educational Qualification Graduate Experience At least 2 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.
Posted 1 month ago
3.0 - 4.0 years
4 - 5 Lacs
Chandrapur, Nagpur, Chennai
Work from Office
To enhance the Branch Business through business development, smooth flow of transactions,Revenue generation,Operational efficiency, Customer Acquisition and Retention. Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Ensuring quality of business and operational efficiency through proper process adherence. Achieving branch targets. Maintaining of branch books of accounts and statutory records, operations of branch as per manual of instructions Acquisition of new customers and retention of existing customers Collaborate with various departments to ensure smooth functioning of the branches Activate and Coordinate Marketing Activities Skills (a) Ability to Prevent & Solve Problem (b) Logical thinking (c) Result orientation (d) Initiative (e) Creativity and innovation (f) Perseverance (g) Team work and cooperation (h) Flexibility (i) Pleasant and Smart
Posted 1 month ago
2.0 - 4.0 years
3 Lacs
Nagpur, Hinganghat, Chennai
Work from Office
To enhance the Branch Business through business development, smooth flow of transactions,Revenue generation,Operational efficiency,Customer Acquisition and Retention. Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Ensuring quality of business and operational efficiency through proper process adherence. Achieving branch targets. Maintaining of branch books of accounts and statutory records, operations of branch as per manual of instructions Acquisition of new customers and retention of existing customers Collaborate with various departments to ensure smooth functioning of the branches Activate and Coordinate Marketing Activities Skills (a) Ability to Prevent & Solve Problem (b) Logical thinking (c) Result orientation (d) Initiative (e) Creativity and innovation (f) Perseverance (g) Team work and cooperation (h) Flexibility (i) Pleasant and Smart
Posted 1 month ago
2.0 - 4.0 years
3 Lacs
Rajkot
Work from Office
To enhance the Branch Business through business development, smooth flow of transactions,Revenue generation,Operational efficiency,Customer Acquisition and Retention. Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Ensuring quality of business and operational efficiency through proper process adherence. Achieving branch targets. Maintaining of branch books of accounts and statutory records, operations of branch as per manual of instructions Acquisition of new customers and retention of existing customers Collaborate with various departments to ensure smooth functioning of the branches Activate and Coordinate Marketing Activities Skills (a) Ability to Prevent & Solve Problem (b) Logical thinking (c) Result orientation (d) Initiative (e) Creativity and innovation (f) Perseverance (g) Team work and cooperation (h) Flexibility (i) Pleasant and Smart
Posted 1 month ago
2.0 - 4.0 years
3 Lacs
Ahmedabad
Work from Office
To enhance the Branch Business through business development, smooth flow of transactions,Revenue generation,Operational efficiency,Customer Acquisition and Retention. Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Ensuring quality of business and operational efficiency through proper process adherence. Achieving branch targets. Maintaining of branch books of accounts and statutory records, operations of branch as per manual of instructions Acquisition of new customers and retention of existing customers Collaborate with various departments to ensure smooth functioning of the branches Activate and Coordinate Marketing Activities Skills (a) Ability to Prevent & Solve Problem (b) Logical thinking (c) Result orientation (d) Initiative (e) Creativity and innovation (f) Perseverance (g) Team work and cooperation (h) Flexibility (i) Pleasant and Smart
Posted 1 month ago
2.0 - 4.0 years
3 Lacs
Narmada, Vadodara
Work from Office
To enhance the Branch Business through business development, smooth flow of transactions,Revenue generation,Operational efficiency,Customer Acquisition and Retention. Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Ensuring quality of business and operational efficiency through proper process adherence. Achieving branch targets. Maintaining of branch books of accounts and statutory records, operations of branch as per manual of instructions Acquisition of new customers and retention of existing customers Collaborate with various departments to ensure smooth functioning of the branches Activate and Coordinate Marketing Activities Skills (a) Ability to Prevent & Solve Problem (b) Logical thinking (c) Result orientation (d) Initiative (e) Creativity and innovation (f) Perseverance (g) Team work and cooperation (h) Flexibility (i) Pleasant and Smart
Posted 1 month ago
2.0 - 4.0 years
3 Lacs
Gondal, Rajkot
Work from Office
To enhance the Branch Business through business development, smooth flow of transactions,Revenue generation,Operational efficiency,Customer Acquisition and Retention. Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Ensuring quality of business and operational efficiency through proper process adherence. Achieving branch targets. Maintaining of branch books of accounts and statutory records, operations of branch as per manual of instructions Acquisition of new customers and retention of existing customers Collaborate with various departments to ensure smooth functioning of the branches Activate and Coordinate Marketing Activities Skills (a) Ability to Prevent & Solve Problem (b) Logical thinking (c) Result orientation (d) Initiative (e) Creativity and innovation (f) Perseverance (g) Team work and cooperation (h) Flexibility (i) Pleasant and Smart
Posted 1 month ago
2.0 - 4.0 years
3 Lacs
Modasa, Ahmedabad
Work from Office
To enhance the Branch Business through business development, smooth flow of transactions,Revenue generation,Operational efficiency,Customer Acquisition and Retention. Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Ensuring quality of business and operational efficiency through proper process adherence. Achieving branch targets. Maintaining of branch books of accounts and statutory records, operations of branch as per manual of instructions Acquisition of new customers and retention of existing customers Collaborate with various departments to ensure smooth functioning of the branches Activate and Coordinate Marketing Activities Skills (a) Ability to Prevent & Solve Problem (b) Logical thinking (c) Result orientation (d) Initiative (e) Creativity and innovation (f) Perseverance (g) Team work and cooperation (h) Flexibility (i) Pleasant and Smart
Posted 1 month ago
2.0 - 4.0 years
3 Lacs
Bardoli, Surat, Vadodara
Work from Office
To enhance the Branch Business through business development, smooth flow of transactions,Revenue generation,Operational efficiency,Customer Acquisition and Retention. Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Ensuring quality of business and operational efficiency through proper process adherence. Achieving branch targets. Maintaining of branch books of accounts and statutory records, operations of branch as per manual of instructions Acquisition of new customers and retention of existing customers Collaborate with various departments to ensure smooth functioning of the branches Activate and Coordinate Marketing Activities Skills (a) Ability to Prevent & Solve Problem (b) Logical thinking (c) Result orientation (d) Initiative (e) Creativity and innovation (f) Perseverance (g) Team work and cooperation (h) Flexibility (i) Pleasant and Smart
Posted 1 month ago
2.0 - 4.0 years
3 Lacs
Junagadh, Rajkot
Work from Office
To enhance the Branch Business through business development, smooth flow of transactions,Revenue generation,Operational efficiency,Customer Acquisition and Retention. Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Ensuring quality of business and operational efficiency through proper process adherence. Achieving branch targets. Maintaining of branch books of accounts and statutory records, operations of branch as per manual of instructions Acquisition of new customers and retention of existing customers Collaborate with various departments to ensure smooth functioning of the branches Activate and Coordinate Marketing Activities Skills (a) Ability to Prevent & Solve Problem (b) Logical thinking (c) Result orientation (d) Initiative (e) Creativity and innovation (f) Perseverance (g) Team work and cooperation (h) Flexibility (i) Pleasant and Smart
Posted 1 month ago
2.0 - 4.0 years
3 Lacs
Junagadh, Porbandar, Rajkot
Work from Office
To enhance the Branch Business through business development, smooth flow of transactions,Revenue generation,Operational efficiency,Customer Acquisition and Retention. Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Ensuring quality of business and operational efficiency through proper process adherence. Achieving branch targets. Maintaining of branch books of accounts and statutory records, operations of branch as per manual of instructions Acquisition of new customers and retention of existing customers Collaborate with various departments to ensure smooth functioning of the branches Activate and Coordinate Marketing Activities Skills (a) Ability to Prevent & Solve Problem (b) Logical thinking (c) Result orientation (d) Initiative (e) Creativity and innovation (f) Perseverance (g) Team work and cooperation (h) Flexibility (i) Pleasant and Smart
Posted 1 month ago
2.0 - 4.0 years
3 Lacs
Bengaluru
Work from Office
To enhance the Branch Business through business development, smooth flow of transactions,Revenue generation,Operational efficiency,Customer Acquisition and Retention. Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Ensuring quality of business and operational efficiency through proper process adherence. Achieving branch targets. Maintaining of branch books of accounts and statutory records, operations of branch as per manual of instructions Acquisition of new customers and retention of existing customers Collaborate with various departments to ensure smooth functioning of the branches Activate and Coordinate Marketing Activities Skills (a) Ability to Prevent & Solve Problem (b) Logical thinking (c) Result orientation (d) Initiative (e) Creativity and innovation (f) Perseverance (g) Team work and cooperation (h) Flexibility (i) Pleasant and Smart
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Hyderabad
Work from Office
About Intouchcx IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. With over 25 years of experience, IntouchCX acts as an extension of their brand partners, creating dynamic environments for their team members and investing in their career paths and well-being. The company serves a variety of industries, referred to as ecosystems, such as retail, healthcare, technology, and e-commerce. IntouchCX offers omnichannel support, including voice, email, chat, and social media, and is recognized for its flexibility, quick execution, and advanced technology solutions. They have a strong focus on innovation, disruption, and continual improvement, aiming to be the industrys trusted advisor. IntouchCX employs over 35,000 people across 14 countries, including the United States, Canada, and several others. Job Summary: We are looking for a motivated and customer-oriented Customer Retention Agent to join our team. In this role, you will handle inbound and outbound communication with existing customers, focusing on addressing concerns, resolving issues, and ensuring customer satisfaction to retain their business. Key Responsibilities: Contact customers who may be considering cancellation and work to retain their business. Understand customer concerns and provide solutions or alternatives to meet their needs. Promote the value of our products/services and how they meet customer expectations. Handle escalations or complaints in a professional and empathetic manner. Collaborate with internal teams to resolve issues that may impact customer satisfaction. Meet or exceed daily/weekly retention goals and KPIs. Qualifications: High school diploma or equivalent; associate or bachelors degree is a plus. 1+ year of experience in customer service, call center, or sales role is added advantage (retention experience preferred). Strong verbal and written communication skills. Ability to handle objections and remain calm under pressure. Positive attitude, persuasive skills, and a customer-first mindset. What We Offer: Competitive salary with performance-based incentives Comprehensive training and onboarding Supportive team environment Opportunities for growth and advancement Employee benefits (e.g., health insurance, paid time off, etc.) Interested candidates can walk-in to below location and mention on top of resume recruiter name HR Recruiter : Divya M Mobile: 8660530720 Location: Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)
Posted 1 month ago
4.0 - 9.0 years
7 - 10 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Build client relationships, drive sales, acquire new customers, grow revenue, collaborate with teams, manage pipeline, meet targets, ensure service quality, and oversee timely payment collections.
Posted 1 month ago
5.0 - 8.0 years
5 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Senior Manager Marketing/ Customer Relationship/ Super Market Stores We are seeking a highly experienced and strategic Senior Manager Marketing/Customer Relationship/Super Market Stores to manage our brand and image, drive sales and traffic, and create comprehensive marketing plans focused on increasing customer engagement and loyalty, particularly within a retail/supermarket context. This full-time, on-site role in Bengaluru requires close collaboration with cross-functional teams, external agencies, and vendors. Roles and Responsibilities Sales Generation: Develop and execute marketing strategies and campaigns to drive sales across all channels, including physical stores and online platforms. Analyze sales performance and market trends to identify opportunities for growth and optimization. Collaborate with the category team to ensure alignment between marketing efforts and sales objectives. Marketing Budgeting: Develop and manage annual marketing budgets in line with company goals and financial targets. Monitor and optimize marketing expenditures to ensure efficient allocation of resources and minimize Customer Acquisition Cost (CAC). Conduct regular budget reviews and adjustments based on performance and market dynamics. Customer Acquisition: Implement targeted marketing campaigns and initiatives to attract and acquire new customers across diverse demographics. Utilize market research and customer insights to identify key customer segments and optimize acquisition strategies. Evaluate the effectiveness of customer acquisition channels and adjust marketing efforts accordingly. Customer Retention and Loyalty: Develop and implement strategies to enhance customer satisfaction, retention, and loyalty . Manage customer loyalty programs and initiatives to drive repeat purchases and increase customer lifetime value. Monitor customer feedback and sentiment to identify areas for improvement and implement solutions to enhance the customer experience. Brand Building: Develop and execute brand-building strategies to enhance brand awareness and equity across all touchpoints. Ensure consistency in brand messaging, visual identity, and customer experience across physical and digital channels. Collaborate with internal teams and external partners to develop compelling brand campaigns and initiatives. Qualifications Bachelor's or Master's degree in Marketing, Business Administration, or a related field . 5 to 8 years of experience in Retail FMCG Marketing . Skills Expertise in marketing strategy, planning, and execution . Proven experience in Sales Generation, Marketing Budgeting, Customer Acquisition, Customer Retention and Loyalty, and Brand Building . Experience in Store visit, store operations, and Marketing , particularly within super market stores or similar retail environments (e.g., Health & Glow). Experience in digital marketing and social media management . Excellent written and verbal communication skills . Experience in brand management and market research . Demonstrated ability in New Store Openings - Launch/Activations and driving Existing Stores Performance boost Activations at the Store . Proficiency in New Product Launch, Visual Merchandize, Offers & Campaigns - Growth Marketing - Loyalty & Retaining Festive Activations - South Brand Campaign . Strong analytical capabilities and data-driven decision-making skills . Experience in managing teams and working collaboratively with cross-functional teams. Familiarity with the organic and natural products industry is a plus.
Posted 1 month ago
5.0 - 8.0 years
5 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Senior Manager Marketing and Customer Relationship This is a full-time, on-site role for a Senior Manager Marketing and Customer Relationship. This role will be responsible for managing our brand and image, driving sales and traffic, and creating marketing plans to increase customer engagement and loyalty. The manager will work closely with other cross-functional teams and collaborate with external agencies and vendors. Develop and execute marketing strategies and campaigns to drive sales across all channels, including physical stores and online platforms for Sales Generation . Analyze sales performance and market trends to identify opportunities for growth and optimization. Collaborate with the category team to ensure alignment between marketing efforts and sales objectives. Develop and manage annual marketing budgets in line with company goals and financial targets for Marketing Budgeting . Monitor and optimize marketing expenditures to ensure efficient allocation of resources and minimize CAC. Conduct regular budget reviews and adjustments based on performance and market dynamics. Implement targeted marketing campaigns and initiatives to attract and acquire new customers across diverse demographics for Customer Acquisition . Utilize market research and customer insights to identify key customer segments and optimize acquisition strategies. Evaluate the effectiveness of customer acquisition channels and adjust marketing efforts accordingly. Develop and implement strategies to enhance customer satisfaction, retention, and loyalty for Customer Retention and Loyalty . Manage customer loyalty programs and initiatives to drive repeat purchases and increase customer lifetime value. Monitor customer feedback and sentiment to identify areas for improvement and implement solutions to enhance the customer experience. Develop and execute brand-building strategies to enhance brand awareness and equity across all touchpoints for Brand Building . Ensure consistency in brand messaging, visual identity , and customer experience across physical and digital channels. Collaborate with internal teams and external partners to develop compelling brand campaigns and initiatives . Qualifications: Bachelor or Master degree in Marketing, Business Administration, or related field . 5 to 8 years of experience in Retail FMCG Marketing . Skills: Expertise in marketing strategy, planning, and execution. Experience in Store visit store operations and Marketing. Experience in digital marketing and social media management. Excellent written and verbal communication skills. Experience in brand management and market research. Experience with New Store Openings - Launch/Activations, Existing Stores Performance boost Activations at the Store. Experience with New Product Launch & Visual Merchandize Offers & Campaigns - Growth Marketing - Loyalty & Retaining Festive Activations - South Brand Campaign. Strong analytical capabilities and data-driven decision-making skills. Experience in managing teams and working collaboratively with cross-functional teams. Familiarity with the organic and natural products industry is a plus.
Posted 1 month ago
6.0 - 10.0 years
6 - 10 Lacs
Pune
Work from Office
Role Objective: To lead the malls marketing initiatives to drive footfall, improve tenant sales performance, enhance customer experience, and ensure efficient execution of marketing campaigns aligned with business objectives. Key Responsibilities: 1. Strategic Marketing Planning - Develop and implement annual marketing calendar aligned with mall objectives, tenant mix, and customer demographics. - Define and monitor Footfall Targets and SOH benchmarks in coordination with the operations and leasing teams. - Collaborate with key stakeholders to create marketing strategies that drive sales uplift and tenant satisfaction. 2. Campaign Execution & Management - Plan and execute ATL, BTL, and digital campaigns including festive promotions, brand activations, influencer collaborations, and cross-promotions. - Work closely with creative agencies, media partners, and event vendors. - Analyze campaign performance and generate ROI-based reports. Bring in Campaigns, Ips, Events to the mall with commercial strategic outlook. 3. Customer Engagement & Experience - Create and maintain multi-channel customer touchpoints (e.g., events, feedback systems, loyalty programs, social media, kiosks). - Implement programs to elevate the in-mall customer journey, including ambience, signage, and promotional visibility. - Champion customer data capture and analytics to drive personalization and retention efforts. 4. Digital & Social Media Marketing - Drive malls digital presence through content strategy, SEO/SEM, social media, email marketing, and mobile apps. - Oversee execution of digital campaigns with measurable KPIs – engagement, reach, conversions, etc. 5. Retailer & Stakeholder Coordination - Coordinate with retail partners for joint promotions, co-branded events, and footfall-to-sales conversion strategies. - Share periodic footfall data, campaign plans, and insights with tenants to ensure alignment and buy-in. 6. SOPs, Compliance & Reporting - Establish and enforce standard operating procedures (SOPs) for event planning, approvals, execution, and documentation. - Manage and track marketing budgets, ensuring adherence to allocated spends. - Generate regular reports on campaign effectiveness, SOH movement, tenant performance, and customer feedback. Generate, Monitor manage all the brandings SOP and guidelines within the mall and Enthral. Key Performance Indicators (KPIs): - Monthly and Quarterly Footfall Growth (%) - Campaign ROI and Cost per Footfall - Improvement in SOH (Sales per Occupied Hour) metrics - Customer Satisfaction Scores / NPS - Digital engagement metrics (followers, reach, CTRs) - Number and scale of brand activations/events Qualifications & Skills: - Bachelor’s/Master’s in Marketing, Mass Communication, or Business Administration. - Minimum 6 years of experience in B2C marketing, preferably in retail/mall/F&B industry. - Strong project management, analytical and stakeholder engagement skills. - Familiarity with CRM tools, digital marketing platforms, and event management. - Excellent written and verbal communication.
Posted 1 month ago
3.0 - 8.0 years
5 - 7 Lacs
Chennai
Work from Office
Positions : Key Account Manager (KAM) Locatons: Selaiyur Chennai Walk-In Date/Time : 5th July / 11:00 AM to 3:30 PM Interview Venue : Indusind Bank, Maha Sakthi Vinayagar Complex, 384/231, Velachery Main Road, Selaiyur, Chennai-600073 Job Role: Key Account Manager (KAM): To acquire new clients through leads and family accounts grouping To grow the liability base (CASAFD) of the bank by deepening relationships of premium mapped customer base To sell asset, wealth & other products (bank and third party) with a view to enhance revenue per client To service clients covering all their banking needs including bank/3rd party products To increase the bank and third party product holding of the mapped client To meet / call mapped clients for client servicing needs and new products cross sell To actively participate in driving campaigns conducted across liability and other products To conform to processes of the bank and have a high focus on compliance Eligibility Criteria : Age must be within 37 years for KAM Educational Qualification: Graduation and above Experience: 3+ years experience into Banking sales, Customer Service, Preferably into portfolio management Good interpersonal skills with a command on English and Local language
Posted 1 month ago
0.0 - 1.0 years
0 - 1 Lacs
Pune
Work from Office
Reach out to coaching institutes via calls & WhatsApp, share demo videos & brochures, generate leads, follow up, and drive conversions. Work remotely with flexible hours & earn incentives. Certificate & LOR provided. Visit eduzapp.com for more. Performance bonus Sales incentives Work from home
Posted 1 month ago
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