40 Crossdepartment Collaboration Jobs

Role Overview: As a Customer Service Manager, you will lead and coordinate customer support teams to maintain high service standards and enhance customer satisfaction and loyalty. Your responsibilities will include managing staff performance, recruiting and training new team members, and ensuring effective handling of customer concerns. You will also work closely with other departments to improve the overall customer experience. Key Responsibilities: - Customer Interaction & Issue Resolution: - Address complex or escalated customer issues promptly. - Ensure timely and accurate responses to customer inquiries across all channels (phone, email, chat, etc.). - Act as a liaison between customers...

As a dynamic Sales Operations Associate at Amplio, you will play a crucial role in enhancing sales efficiency, managing customer relationships, and contributing to the overall success of the sales team. - **Lead Management**: - Oversee the end-to-end lead management process, ensuring optimization of the sales pipeline from lead generation to conversion. - **Account Management**: - Serve as the account manager for key clients, offering personalized service and solutions to address their unique needs. - **Sales Process Optimisation**: - Collaborate with Sales teams to enhance workflow efficiency and optimize customer acquisition processes. - **Sales Reporting & Analytics**: - Manage and track ...

As a Master Data Manager, you will play a crucial role in ensuring the accuracy, consistency, and integrity of all product-related data across our systems. Your responsibilities will include managing master data processes, developing data quality metrics, collaborating with stakeholders, and overseeing product data management within the Master Data Management (MDM) system. Here's a breakdown of your role: **Role Overview:** In this role, you will be responsible for overseeing the creation, maintenance, and updating of product data within the MDM system. You will work closely with various stakeholders to gather information, resolve data discrepancies, and ensure data governance best practices...

Role Overview: As a Contract and Procurement Manager, you will be responsible for leading negotiations, developing procurement strategies, ensuring compliance, managing budgets, and overseeing a team of procurement professionals. Your role will involve collaborating with various departments, maintaining supplier relationships, mitigating risks, and reporting on procurement activities to senior management. Key Responsibilities: - Lead negotiations for high-value and complex contracts with suppliers, vendors, and service providers. - Oversee the drafting, review, and execution of contracts, ensuring compliance with legal, regulatory, and organizational requirements. - Develop and implement pro...

You will be joining Drip Capital, a leading fintech company specializing in providing innovative, unsecured working capital solutions to small and medium-sized enterprises (SMEs) globally. With a strong focus on data-driven insights and cutting-edge technology, Drip Capital has already financed over $7 billion to support businesses in their growth journey. As the company expands, they are seeking an experienced Lead of Risk Servicing & Collections - US to oversee managing stressed accounts and optimizing recovery strategies in the U.S. SME market. **Key Responsibilities:** - Collections Strategy & Leadership - Develop and execute strategies to minimize delinquencies, defaults, and charge-off...

As a member of the Hardware Engineering team at Lenovo, you will play a crucial role in analyzing and diagnosing hardware and software failure issues in laptops. By utilizing professional tools and equipment, you will conduct thorough failure analysis to determine root causes and identify improvement recommendations. Your responsibilities will include collecting and analyzing failure data, preparing detailed reports, and establishing a failure analysis database to track and analyze common issues and trends. Key Responsibilities: - Analyze and diagnose hardware and software failure issues in laptops - Utilize professional tools and equipment for failure analysis - Collect and analyze failure ...

As an experienced Ecommerce Support Manager with 3 years of experience, your role will involve managing Ecommerce Support Programs and overseeing an eCommerce solution used by multiple countries. Your responsibilities will include: - Strong skills with IFS Ticketing, Jira Service Management, Atlassian dashboards, and metrics - Experience working on the SAP Commerce platform and CMS such as Contentful and AEM - Managing and optimizing e-commerce platforms for high uptime, fast load times, and seamless user experience - Identifying trends to improve operational efficiencies - Managing a team of Offshore Ecommerce Support Analysts - Building in automations where possible - Working with peers an...

As a Key Account Manager at our company, your role is crucial in maintaining customer satisfaction and building strong relationships with key clients who contribute significantly to the company's revenue. You will act as a trusted advisor, understanding each client's unique needs and aligning them with our products, services, and solutions. Your responsibilities will include driving business growth and maximizing long-term profitability by identifying new opportunities to expand our customer base. Collaboration with the marketing team is essential to design and execute campaigns that attract new clients and increase market reach. You will focus on generating new leads for the entire HORECA t...

Role Overview: As the Manager of Administration & Facilities at LambdaTest, you will be responsible for overseeing all aspects of office administration, facilities management, vendor relationships, and compliance processes across the company's operations in India. Your role will involve optimizing costs, enhancing the workplace experience, and providing seamless facilities and administrative services to support the growing workforce. Key Responsibilities: - Manage end-to-end facilities operations, including space planning, maintenance, and security across multiple locations. - Oversee lease agreements, vendor contracts, and procurement budgets to ensure cost efficiency. - Lead ISO audits, ma...

Role Overview: As the Interior Designer at HustleHub, you will play a pivotal role in shaping the visual identity and functionality of various spaces. You will define the visual and spatial tone of HustleHub across all areas, ensuring brand values like collaboration, agility, and creativity are reflected in the design. Your expertise will be crucial in designing layouts that optimize operational flow, accessibility, and acoustics. Additionally, you will lead a team of designers and interns, manage external consultants and contractors, and oversee various aspects of the project to ensure quality standards are met. Collaborating with different departments, you will design brand-consistent envi...

**Job Description** As the Manager Administration & Facilities at LambdaTest, you will play a crucial role in overseeing all aspects of office administration, facilities management, vendor relationships, and compliance processes across our India operations. Your proactive leadership will be essential in optimizing costs, enhancing workplace experience, and providing seamless facilities and administrative services to support our growing workforce. **Key Responsibilities:** - Manage end-to-end facilities operations across multiple locations, including space planning, maintenance, and security. - Oversee lease agreements, vendor contracts, and procurement budgets to ensure cost efficiency. - Le...

As a professional services firm affiliated with KPMG International Limited, KPMG entities in India have been established since August 1993. With offices spread across various cities in India including Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada, our professionals leverage a global network of firms while maintaining a deep understanding of local laws, regulations, markets, and competition. Key Responsibilities: Team Leadership: You will be responsible for managing and mentoring a team of forensic technology professionals, ensuring efficient workflow and adherence to best practices, with experience in man...

As the General Manager - Operations, you will play a crucial role in strengthening the manufacturing operations of our client's company. We are looking for candidates with a background in Mechanical, Electrical, Electronics, or Industrial Engineering (MBA in Operations preferred) and a minimum of 15+ years of experience in EMS/ODM manufacturing, particularly in Kitchen Appliances, Consumer Electronics, or Mobile Accessories industries. Your responsibilities will include overseeing end-to-end production processes across all product categories to ensure quality, cost efficiency, and timely delivery. You will be required to implement Lean Manufacturing, Six Sigma, and 5S methodologies to enhanc...

The Head of Projects in a real estate company holds a crucial leadership position, overseeing both residential and commercial projects to ensure successful execution in alignment with company objectives and client expectations. The role encompasses strategic oversight, operational management, and the delivery of projects within specified timelines, budgets, and quality standards. In terms of strategic leadership and vision, the Head of Projects is responsible for defining the vision and strategy for residential and commercial projects, ensuring they align with the company's long-term goals. Resource allocation decisions are made based on priorities and deadlines, encompassing human, financia...

The Director of Operations is responsible for the overall management of day-to-day business operations. This leadership role involves optimizing processes, ensuring operational efficiency, managing budgets, client management, and leading teams to drive performance and growth. Key Responsibilities: Strategic Planning & Execution: Develop and implement operational strategies to meet the company's goals and objectives. Ensure alignment of operations with the overall business strategy. Process Improvement: Continuously analyze workflows, identify inefficiencies, and implement improvements to increase productivity, reduce costs, and enhance service quality. Budgeting & Financial Management: Manag...

A Healthcare Training Leader is responsible for overseeing the development, implementation, and optimization of training programs for employees. The primary focus is on ensuring that the workforce is well-equipped to handle the specific needs of healthcare clients across various areas such as Clinical, Provider Appeals, coding, customer support, and claims processing. Key Responsibilities: - Developing and delivering comprehensive training programs for both new hires and existing employees, emphasizing healthcare industry knowledge and compliance with regulations such as HIPAA. - Collaborating with clients to design customized training programs that align with their specific needs and system...

Genpact is a global professional services and solutions firm with over 125,000 employees across 30+ countries. We are motivated by our curiosity, agility, and the desire to create lasting value for our clients. Our purpose is the relentless pursuit of a world that works better for people. We serve and transform leading enterprises, including the Fortune Global 500, through our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the role of Senior Manager, Pricing - Individual Contributor. In this position, you will play a lead role in pricing for multiple Genpact businesses globally. Your resp...

As a valued member of our Customer Success team, you will be stepping into the role of Senior Customer Success Manager - Migration Advisory Specialist for the APAC Region at Azul. Your primary responsibility will be to ensure that Azul's customers in the India, ASEAN, Japan, China, and Australia/New Zealand regions achieve their objectives smoothly and efficiently with our software. Your success in this position will depend on your technical expertise, exceptional coordination skills, and unwavering commitment to delivering exceptional customer satisfaction. Your role will revolve around supporting and communicating with customers and partners in the Asia Pacific region. Therefore, you must ...

The Director of Operations is responsible for the overall management of day-to-day business operations. You will be required to optimize processes, ensure operational efficiency, manage budgets, handle client management, and lead teams to drive performance and growth. You will be responsible for developing and implementing operational strategies to meet the company's goals and objectives. It is essential to ensure alignment of operations with the overall business strategy. Continuously analyzing workflows, identifying inefficiencies, and implementing improvements to increase productivity, reduce costs, and enhance service quality will be a key aspect of your role. Managing budgets across var...

As an Assistant Manager - Branding at Mallcom India Limited, you will play a vital role in enhancing our brand presence and ensuring the successful execution of branding initiatives. Your responsibilities will include managing exhibitions, seminars, and marketing campaigns, collaborating with internal and external stakeholders, and driving sales growth through strategic branding efforts. Your primary tasks will involve the end-to-end management of exhibitions and seminars. This includes planning, executing, and overseeing all aspects of these events to ensure effective brand representation. You will also be responsible for coordinating with various vendors to guarantee smooth event execution...

This role is for one of Weekday's clients based in Ahmedabad with a full-time job type. The salary range for this position is between Rs 400,000 to Rs 450,000 per annum (i.e., INR 4-4.5 LPA) and requires a minimum of 3 years of experience. As a Finance Executive, your responsibilities will include bank reconciliation to ensure accurate reporting of financial transactions. You will also assist in preparing monthly, quarterly, and annual financial reports, including filing of GSTR1 and GSTR3B. Furthermore, the role involves accurate data entry of financial information into Tally to maintain data integrity. You will be expected to support internal and external audits by gathering necessary docu...

As a Sales Enablement Manager at our global organization, you will play a crucial role in ensuring that our sales representatives have the necessary tools, content, and training to successfully close deals. By closely collaborating with the marketing and sales teams, you will facilitate the alignment between these departments to enhance overall performance. Your responsibilities will include working with the marketing team to develop and maintain sales content such as presentations, case studies, and product sheets. Additionally, you will design training programs for onboarding and continuous upskilling of the sales team on product knowledge, tools, and best practices. Creating and updating ...

You will be working as a Senior Quality Analyst in a 24/7 online Service Desk (Semi-Technical) under general supervision. Your primary responsibility will be to support training and quality improvement within the Service Desk Operations. This will involve analyzing, recording, and reporting on improvement areas related to members, processes, knowledgebase, documentation, and tools. Additionally, you will work on priority tickets and act as a backup for Senior Quality and Production team members. It is expected of you to perform all other Service Desk related tasks as required. Your key responsibilities will include developing a thorough understanding of all the products supported, service le...

As a Sales Operations Manager at Tyke, a fast-growing Alternate Investment Platform, you will play a crucial role in optimizing sales processes, managing leads, and providing account management support for key clients. Your focus will be on enhancing sales efficiency, nurturing customer relationships, and contributing to the overall success of the sales team. Your responsibilities will include overseeing the lead management process from generation to conversion, ensuring a consistently optimized sales pipeline. You will also serve as the dedicated account manager for key clients, delivering personalized service to meet their unique needs. Collaborating with the Sales teams, you will work on ...

We are looking for a highly organized and detail-oriented Manager to join our team. In this role, you will be responsible for managing the accuracy, consistency, and integrity of all product-related data across our systems. You will work closely with your leader, a team of master data analysts, and various stakeholders to ensure seamless integration of product information. Your primary responsibility will be to develop master data processes to synchronize critical data from different systems throughout the organization. You will also identify data quality metrics to monitor, track, and report ongoing data quality levels. Responsibilities include overseeing the creation, maintenance, and upda...