Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
8.0 - 12.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Sales Enablement Manager at our global organization, you will play a crucial role in ensuring that our sales representatives have the necessary tools, content, and training to successfully close deals. By closely collaborating with the marketing and sales teams, you will facilitate the alignment between these departments to enhance overall performance. Your responsibilities will include working with the marketing team to develop and maintain sales content such as presentations, case studies, and product sheets. Additionally, you will design training programs for onboarding and continuous upskilling of the sales team on product knowledge, tools, and best practices. Creating and updating sales playbooks to guide representatives through strategies and scripts during the sales process will be a key focus area. Collaboration across departments is essential, and you will liaise with both sales and marketing teams to ensure that content is aligned and sales strategies are effective. Managing and optimizing sales enablement tools like CRM systems and content management platforms will fall under your purview, along with providing training to representatives on how to utilize these tools effectively. Your role will involve monitoring and reporting on the performance of sales enablement initiatives, allowing for continuous improvement based on feedback received. With your 8+ years of experience in sales enablement, sales operations, or marketing, you will bring a strong understanding of sales processes and marketing alignment to the table. Proficiency in utilizing sales enablement tools and excellent communication, training, and collaboration skills are essential. An analytical mindset with experience in measuring the impact of sales enablement efforts will further enhance your effectiveness in this role.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You will be working as a Senior Quality Analyst in a 24/7 online Service Desk (Semi-Technical) under general supervision. Your primary responsibility will be to support training and quality improvement within the Service Desk Operations. This will involve analyzing, recording, and reporting on improvement areas related to members, processes, knowledgebase, documentation, and tools. Additionally, you will work on priority tickets and act as a backup for Senior Quality and Production team members. It is expected of you to perform all other Service Desk related tasks as required. Your key responsibilities will include developing a thorough understanding of all the products supported, service levels, tools, and other standard practices. You are required to stay updated with product information, review process changes, and client updates to ensure that standard processes and procedures are followed. Your role will involve organizing ideas and effectively communicating oral messages to different audiences in various situations. On a daily basis, you will review tickets, surveys, retrain team members, respond to escalations and priority tasks, and provide feedback to Service Desk Analysts at different levels. You will be expected to identify and suggest improvements, drive touch points from surveys, and propose long-term solutions to repetitive scenarios. Collaboration with floor supervisors to minimize repetition and providing timely assistance to team members facing challenges are also part of your responsibilities. As a Senior Quality Analyst, you should possess basic knowledge of IT infrastructure, multi-tasking capabilities, strong written communication and analytical skills, knowledge of customer service principles, and the ability to inspire teamwork for achieving goals. You should be open to new ideas from team members, capable of mentoring and providing feedback, and able to work with cross-functional departments. A solution-oriented approach will be essential in this role. The required qualifications for this position include a minimum Bachelor's degree or equivalent experience, along with 3+ years of experience in Senior IT Service Desk, Helpdesk, Technical Support, or Quality Analyst roles. Additionally, having ITIL V3 Foundation certification would be considered a desired skill and experience. Overall, as a Senior Quality Analyst, your role will be crucial in driving quality improvement initiatives within the Service Desk Operations and ensuring the best-in-class service delivery at all times.,
Posted 1 day ago
2.0 - 6.0 years
0 - 0 Lacs
maharashtra
On-site
As a Sales Operations Manager at Tyke, a fast-growing Alternate Investment Platform, you will play a crucial role in optimizing sales processes, managing leads, and providing account management support for key clients. Your focus will be on enhancing sales efficiency, nurturing customer relationships, and contributing to the overall success of the sales team. Your responsibilities will include overseeing the lead management process from generation to conversion, ensuring a consistently optimized sales pipeline. You will also serve as the dedicated account manager for key clients, delivering personalized service to meet their unique needs. Collaborating with the Sales teams, you will work on improving workflow efficiency, optimizing customer acquisition processes, and enhancing overall sales performance. Managing and tracking sales metrics, KPIs, and performance reports will be part of your routine to support data-driven decisions and provide valuable insights to the management team. You will be responsible for overseeing the CRM system to ensure data accuracy, process consistency, and implement enhancements for improved lead tracking, client management, and sales forecasting. Coordination with marketing and finance teams will be essential to ensure smooth sales operations and alignment with overall business objectives. In addition, you will contribute to the development and implementation of new sales strategies and tools to drive team performance, exceed sales targets, and identify and troubleshoot operational issues within the sales process proactively. To qualify for this role, you should hold a Bachelor's degree in Business, Marketing, or a related field, along with at least 2 years of experience in sales operations, lead management, or account management roles. Strong proficiency in CRM tools and sales analytics platforms is required, along with excellent organizational, problem-solving, and analytical skills. Your ability to build and maintain strong relationships with larger clients, manage multiple accounts and leads simultaneously, attention to detail, proactive and strategic mindset, as well as excellent communication, presentation, and client relationship management skills will be critical for success in this role. This position is based in Vile Parle (West), Mumbai, and offers a competitive compensation package ranging from 6-7 LPA, based on your experience and skills.,
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
We are looking for a highly organized and detail-oriented Manager to join our team. In this role, you will be responsible for managing the accuracy, consistency, and integrity of all product-related data across our systems. You will work closely with your leader, a team of master data analysts, and various stakeholders to ensure seamless integration of product information. Your primary responsibility will be to develop master data processes to synchronize critical data from different systems throughout the organization. You will also identify data quality metrics to monitor, track, and report ongoing data quality levels. Responsibilities include overseeing the creation, maintenance, and updating of product data within the Master Data Management (MDM) system and other internal tools. You will be the owner of the master data management tool, providing guidance and training. Ensuring data accuracy, including attributes, classifications, and specifications, is a key aspect of the role. Collaborating with different stakeholders to resolve data discrepancies and issues is also a crucial part of your responsibilities. You will be expected to adhere to data governance best practices, including data standardization, categorization, and data quality controls. Supporting product lifecycle activities by tracking new product introductions, end-of-life products, and product changes is also part of your role. Generating reports, conducting analysis on product data trends and integrity, and providing insights to improve data quality and efficiency are essential tasks. Additionally, you will provide training and support to internal teams on product data management processes, tools, and best practices. Requirements: - Education: Bachelor's degree in computer science or equivalent experience with data management and analytics. - Experience: Minimum of 8 years of experience in executing master data management activities, including the use of tools such as Microsoft MDM, Alteryx, Parabola, or any other equivalent data standardization tool. Experience in the CPG industry would be advantageous. Skills and Abilities: - Strong understanding of product data structures and classifications - Excellent attention to detail and ability to ensure data accuracy - Proficiency in Microsoft Excel and other data standardization tools - Experience with ETL tools and other Product Information Management (PIM) tools - SQL understanding - Independent decision-making and troubleshooting skills - Expertise in documenting data definitions - Creative thinker comfortable learning new processes - Global work experience,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
surat, gujarat
On-site
As a Purchase Coordinator, you will be responsible for managing procurement activities, fostering effective vendor relationships, and ensuring smooth coordination between vendors, inventory teams, and internal departments. Your attention to detail and proactive approach will be crucial in handling order processing, maintaining accurate documentation, supporting budget control, and facilitating timely and cost-efficient purchasing. Your key responsibilities will include sourcing and procuring materials, equipment, and services as per company requirements, generating purchase orders, tracking deliveries, and ensuring timely order fulfillment. You will be expected to build and maintain strong relationships with suppliers, resolve any issues promptly, collaborate with inventory teams to manage stock levels effectively, and maintain accurate records of purchases, invoices, and contracts for audit and compliance purposes. Additionally, you will play a vital role in monitoring purchasing activities to ensure alignment with budgetary constraints, working closely with finance, operations, and production teams to meet procurement needs. To excel in this role, you should possess a Bachelor's degree in Supply Chain, Business Administration, or a related field, along with 2-3 years of relevant experience in purchasing or supply chain coordination. Proficiency in MS Office and ERP systems, as well as strong communication, negotiation, and organizational skills, will be essential for success in this position.,
Posted 3 weeks ago
16.0 - 20.0 years
0 Lacs
karnataka
On-site
As the Vice President - Pricing Edge, you will be responsible for leading the financial structuring and analysis of deals to ensure alignment with business objectives. Your role will involve conducting thorough assessments of pricing models, P&L, cash flow, and financial viability throughout the deal lifecycle. You will identify and mitigate potential risks to optimize financial outcomes. Partnering with cross-functional deal teams, you will develop financial strategies tailored to each deal, providing recommendations and guidance on deal-specific financial matters. Your expertise will be crucial in supporting client negotiations on financial and commercial terms to achieve contracts that meet financial goals while addressing customer business drivers. Collaboration with departments such as FP&A, Tax, and Technical Accounting will be essential to ensure comprehensive deal analysis and financial alignment. You will contribute to internal deal governance by preparing financial materials, key performance indicators (KPIs), progress reports, and metrics for leadership and stakeholders. In your role, you will ensure adherence to company processes and policies, supporting compliance and contributing to the development of best practices. Validating commercial/financial terms and conditions, evaluating risks to revenue and margins, and tracking these metrics throughout the deal lifecycle will be part of your responsibilities. Driving the adoption of standardized processes and methodologies, you will ensure that best practices are followed in pricing and financial structuring. Additionally, you will promote and support regional and global pricing initiatives to ensure the overall pricing strategy aligns with the company's business needs and objectives. To excel in this role, we seek candidates with a CA, CMA, MBA (Finance), or CFA qualification. With a minimum of 16-20 years of experience, you should possess strong financial acumen, leadership skills, and the ability to navigate complex financial landscapes. If you are a strategic thinker with a passion for driving financial success, we encourage you to apply for this challenging and rewarding opportunity.,
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
We are seeking a proactive, energetic, and highly organized Executive Assistant to the CFO with relevant experience in similar roles, preferably in finance or corporate settings. In this role, you will assist the CFO in day-to-day tasks and contribute to research and analytics for financial report preparation. The position is located at our corporate headquarters in Gurugram, Haryana. **Job Role & Responsibilities:** **Administrative Support:** - Manage the CFO's daily calendar, efficiently scheduling meetings and appointments. - Prepare and organize documents, reports, and presentations for meetings. - Handle correspondence and communication on behalf of the CFO. **Meeting Coordination:** - Arrange and coordinate meetings with internal stakeholders, merchant bankers, and investors. - Take minutes during meetings and distribute them as necessary. **Project Management:** - Assist in preparing and tracking financial reports and budgets. - Support special projects assigned by the CFO, ensuring deadlines are met. **Research & Analysis:** - Research and compile data for various financial reports and initiatives. - Assist in analyzing financial performance and preparing summaries for review. **Confidentiality:** - Maintain a high level of confidentiality regarding sensitive financial information. **Cross-Department Collaboration:** - Liaise with other departments to facilitate communication and coordination of activities. **Experience & Skills:** - Minimum 4+ years of experience as an Executive Assistant or in a similar administrative role, preferably in finance or corporate settings. - Excellent organizational and multitasking abilities. - Strong verbal and written communication skills. **Educational Qualification:** - Bachelor's or Master's degree in Finance or a related field. About EASTMAN: Eastman Auto & Power Ltd (EAPL), established in 2006, is India's fastest-growing Energy Storage solutions, Solar Energy, and Power Electronics Company with an annual revenue of USD 300 Million and an employee base of 4000+ globally. EAPL provides superior quality products and services, including Lead Acid Batteries, Home UPS Solutions, Lithium-ion battery packs, and Roof-top solar solutions. The company operates across 132+ countries globally, with 6 manufacturing units in India and state-of-the-art Research and Development facilities. **Lead Acid Batteries:** - Operating out of three facilities in the Baddi region of Himachal Pradesh, spread over 300,000 sq. ft. - The company's dedication to manufacturing excellence ensures high-quality standards, meeting customer needs while minimizing environmental impact. **Solar & EV Power Electronics:** - Power electronics division based in Delhi with two manufacturing facilities covering 90,000 sq. ft. - Offers a diverse range of high-quality solar products for off-grid rooftop applications. - Yearly production capacity surpasses 4 million units for E Rickshaw Chargers, Home UPS/Inverters, and Solar PCU/Inverters. **Lithium-Ion:** - Entered the Lithium-Ion business in 2020, quickly establishing as a prominent manufacturer in India. - Design and manufacture lithium-ion battery packs under the Wattsman brand name, providing cutting-edge energy solutions.,
Posted 4 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As the Manager of Communication and Partnerships, you will play a vital role in developing and executing effective communication strategies to promote our organization's mission, values, and activities. Your responsibilities will include creating engaging content for various platforms, overseeing social media management, collaborating with different departments to ensure messaging consistency, and identifying potential partnerships that align with our goals. You will be tasked with designing and implementing comprehensive communication strategies that effectively convey our organization's mission and values. This will involve developing content for newsletters, press releases, website updates, and promotional materials to engage our stakeholders and community members. In addition, you will be responsible for managing our organization's social media presence by creating content, scheduling posts, monitoring engagement, and analyzing performance metrics. Your ability to work collaboratively with other departments will be crucial in maintaining messaging consistency and supporting integrated initiatives that contribute to our organizational objectives. Furthermore, you will be involved in partnership development by identifying and cultivating relationships with potential partners that align with our mission. Engaging with stakeholders, including community members, donors, and partners, will be essential to promote our initiatives and gather valuable feedback to enhance collaboration opportunities. As part of your role, you will also be required to monitor and evaluate the effectiveness of communication strategies and partnership initiatives. By preparing reports for management on key metrics and outcomes, you will contribute to the continuous improvement of our communication efforts. To excel in this position, you should hold a Bachelor's degree in Communication, Marketing, Public Relations, or a related field, with a Master's degree preferred. You must have a proven track record in communication strategy development and implementation, strong writing, editing, and verbal communication skills, proficiency in social media platforms and digital marketing tools, as well as experience in partnership development and stakeholder engagement. Your ability to work collaboratively in a team-oriented environment, along with strong organizational skills to manage multiple projects simultaneously, will be critical to your success in this role. Additionally, you should be prepared to take on any professional tasks assigned by management that are related to the position.,
Posted 4 weeks ago
8.0 - 12.0 years
0 Lacs
palghar, maharashtra
On-site
You will be responsible for Procurement & Sourcing activities which include identifying and evaluating potential suppliers of plastic materials and components. You will collaborate with international and domestic suppliers to ensure cost-effective procurement. Conducting regular supplier performance reviews to maintain quality, delivery, and cost efficiency standards will also be part of your role. Monitoring market trends, evaluating pricing, and sourcing new vendors for better pricing, quality, and reliability will be crucial for achieving cost reductions and improving procurement strategies. Your duties will also involve managing Import & Logistics, including handling all import-related procurement processes such as customs clearance, freight forwarding, and international logistics coordination. Ensuring compliance with import regulations, coordinating with freight forwarders, customs brokers, and regulatory authorities, and maintaining accurate import documentation will be essential. Maintaining Documentation & Compliance is another key aspect of your role, including ensuring all import documentation is accurate and compliant with regulations. Staying updated on changes in import/export laws, customs duties, and trade regulations, maintaining accurate records of procurement transactions, and ensuring compliance with company policies, legal regulations, and ethical standards will be part of your responsibilities. You will work closely with inventory control teams to coordinate Inventory & Supply Chain activities, ensuring proper storage of plastic materials, analyzing consumption patterns, and adjusting purchasing strategies to avoid overstocking or stockouts. Monitoring stock levels, initiating procurement to prevent production delays, and ensuring quality and safety standards of plastic materials will also be part of your responsibilities. Your role will also involve Data Management & Reporting, where you will maintain accurate records of purchases, invoices, and contracts. Generating regular reports on procurement activities, cost analysis, and inventory status for senior management, identifying areas of improvement, and providing insights to enhance procurement processes and reduce costs will be crucial. Collaboration with production, quality, and finance departments for material requirements, budget constraints, and potential cost-saving opportunities, developing long-term strategies for supply chain optimization, managing relationships with suppliers, addressing supplier performance issues, and resolving procurement-related challenges will also be part of your responsibilities. Monitoring procurement budgets, controlling costs, identifying opportunities for cost savings and process improvements in sourcing and imports, analyzing landed cost calculations, and optimizing procurement expenses will be crucial for Cost & Budget Management. You should have a Bachelor's degree in Supply Chain Management, Business Administration, Materials Management, or a related field. A Master's degree is a plus. You should have 8-11 years of experience in procurement, supply chain management. Familiarity with procurement software and ERP systems, strong analytical and decision-making skills, communication and negotiation skills, problem-solving ability, attention to detail, ability to work under pressure and meet deadlines, strong organizational skills, and the ability to manage multiple tasks simultaneously are the required Technical and Soft Skills for this role. This is a Full-time position with standard office hours. Occasional travel may be required to visit suppliers or attend industry events.,
Posted 4 weeks ago
0.0 - 3.0 years
0 Lacs
punjab
On-site
You are a detail-oriented and proactive Vendor Management Executive responsible for managing relationships with external appraisers and ensuring efficient appraisal operations at our Appraisal Management Company (AMC). In this role, you will oversee vendor relationships, coordinate the appraisal process, and ensure compliance with industry regulations. Your primary tasks will include vendor onboarding, communication, retention, education, appraisal process coordination, compliance, reporting, analytics, and internal collaboration. Your responsibilities will include managing the onboarding of new appraisers, serving as the primary point of contact for appraisers, cultivating long-term relationships with vendors, providing training on appraisal regulations, assigning appraisal projects, monitoring timelines, ensuring quality assurance, resolving issues, ensuring regulatory compliance, maintaining accurate documentation, providing performance reports, collecting feedback for improvement, conducting market analysis, collaborating with internal departments, supporting team members, and driving process improvement. To excel in this role, you should have a Bachelor's degree in Business, Vendor Management, or a related field, along with 0-3 years of experience in vendor management, preferably in the real estate or appraisal industry. You must possess knowledge of appraisal regulations, strong communication skills, the ability to manage multiple vendors and projects simultaneously, proficiency in data analysis, and excellent problem-solving skills with a focus on detail and accuracy. As a Vendor Management Executive, you will receive a competitive salary, vendor management incentives, health, dental, and vision insurance, professional growth, training opportunities, and flexible working arrangements. This is a full-time, permanent position with night shift hours. If you are a motivated individual with a passion for vendor management and a commitment to excellence, we would like to hear from you.,
Posted 4 weeks ago
2.0 - 6.0 years
0 Lacs
navi mumbai, maharashtra
On-site
We are looking for a highly organized and detail-oriented Back Office Operations Assistant to be a part of our team. Your role will involve supporting and managing administrative functions to ensure efficient workflows, maintain data accuracy, and comply with company policies. Collaboration with other departments is essential to ensure smooth operations that align with our core business processes. In this position, you will handle various administrative tasks such as managing records, preparing reports, and facilitating communication between departments. Your focus will be on organizing and streamlining office processes to improve workflow efficiency and timeliness. Data accuracy and integrity are crucial, as you will be responsible for maintaining up-to-date and consistent information in internal systems for accurate reporting and decision-making. Monitoring and enforcing compliance with company policies, procedures, and legal regulations is a key aspect of this role to ensure operations adhere to industry standards and organizational guidelines. You will also coordinate with different departments to support operational requirements, share information, and ensure the smooth execution of business processes. Identifying areas for process improvement within back-office operations and proposing effective solutions to enhance efficiency is an important part of this role. Maintaining organized records and documentation, both physical and electronic, is necessary to ensure proper documentation for internal use and audits. The ideal candidate should have proven experience in administrative functions or back-office operations, strong organizational and time-management skills, attention to detail, and proficiency in back-office software and databases. Excellent written and verbal communication skills, problem-solving abilities, collaborative work attitude, and knowledge of compliance regulations are essential. Proficiency in Microsoft Office Suite or equivalent office software is required. Preferred qualifications include experience with project management tools, previous related industry experience, and knowledge of data protection regulations. This is a full-time, permanent position with benefits including paid sick time and time off. The work schedule is day shift, Monday to Friday, and fluency in English is preferred. The work location is in person. If you are an immediate joiner and possess the required skills and qualifications, we encourage you to apply for this opportunity.,
Posted 4 weeks ago
5.0 - 9.0 years
0 Lacs
kochi, kerala
On-site
As an Outbound Travel Operations Manager, you will be responsible for overseeing international travel bookings, which includes flights, accommodations, transfers, and tours to ensure seamless logistics and high levels of customer satisfaction for international travelers. Your primary focus will be on managing outbound travel operations effectively to meet operational goals and enhance customer service excellence. Additionally, you will lead a team of outbound travel coordinators, providing coaching, training, and performance management to ensure the team's success in meeting operational goals and delivering exceptional customer service. Your leadership skills will be crucial in driving team performance and fostering a collaborative work environment. Managing vendor and supplier relations will also be a key aspect of your role, as you will be required to negotiate contracts, maintain relationships with international vendors, and ensure quality service delivery to meet customer expectations. Developing and implementing standard operating procedures (SOPs) to streamline operations and improve efficiency in outbound travel management will also be part of your responsibilities. Staying updated on travel regulations and ensuring compliance with international standards, including safety and legal requirements, will be essential in mitigating risks and maintaining a high level of service quality. You will also be responsible for tracking key performance indicators (KPIs), providing regular reports on team performance, operational efficiency, and financial performance to drive continuous improvement in outbound travel operations. Moreover, collaborating with sales, marketing, and customer support teams to align on travel packages, promotions, and customer needs will be crucial in delivering a seamless customer experience and maximizing business opportunities. Your ability to work across departments and communicate effectively with various stakeholders will be key to the success of the outbound travel operations. This is a full-time position that requires a minimum of 5 years of experience in business development. The work location is in person, and the schedule is during the day shift with the opportunity for a performance bonus based on achieving operational goals and customer satisfaction metrics.,
Posted 4 weeks ago
12.0 - 16.0 years
0 Lacs
haryana
On-site
You will be responsible for leading the debt collection team and monitoring all stages of customer interaction, from initial reminders to final recovery, focusing exclusively on personal (unsecured) loans. As the Debt Collections Manager, you will play a key role in developing and implementing improvement strategies to enhance collection efficiency and tailor approaches based on customer profiles and types of delinquency. Your primary duties will include managing key performance indicators such as Recovery Rate, Roll Rate, Cost of Collection, and other operational metrics. Additionally, you will be tasked with setting and overseeing individual and team KPIs, conducting regular team meetings and performance reviews, and coordinating daily activities. Collaboration with Quality Control, Analysts, BI teams, and IT will be essential, as you contribute to script development, technology implementation, and process enhancements. You will also be involved in developing a strategic roadmap for the collections department, defining short-term and long-term goals, and working closely with Analysts and IT teams to assign and manage tasks and participate in automation solutions. Furthermore, you will prepare performance reports, present them to senior management, share insights, and propose process improvements. The ideal candidate will hold a Bachelor's degree in management, Business Administration, Economics, Math, or a related field, with at least 4-6 years of experience in debt collection or customer-facing roles in banks, microfinance, or fintech companies. Proficiency in spoken and written English (1-2 level), solid understanding of employee motivation and team leadership, and experience with collection platforms, CRM systems, and dialer technologies are required. Additionally, proficiency in MS Excel and PowerPoint is necessary, and knowledge of SQL is advantageous. If you meet these qualifications, please share your resume at yogesh.rathore@bridgexcel.com with the subject line "Resume for Collection Head." This is a full-time position with a day shift schedule located in Gurgaon.,
Posted 1 month ago
2.0 - 8.0 years
0 Lacs
punjab
On-site
As a Senior Manager of Client Support, you will play a vital role in leading and elevating our client support team. Your primary responsibility will be to oversee daily client support operations, ensuring the delivery of exceptional customer experiences, and driving continuous improvement initiatives. The ideal candidate for this role will have a proven track record in managing client support teams, resolving complex client issues, and collaborating with cross-functional teams to enhance customer satisfaction and loyalty. Your key responsibilities will include leading, managing, and inspiring a high-performing client support team to deliver outstanding service and exceed client expectations. You will also be responsible for developing and implementing strategies to streamline support workflows, continuously improve customer experience and service delivery, and take ownership of escalated client issues to ensure timely and effective resolution while maintaining positive client relationships. Additionally, you will analyze client support data and trends to identify opportunities for process improvements, training, and resource allocation. Working closely with departments such as product, sales, and marketing, you will address client needs and feedback to ensure alignment and a holistic approach to customer success. Monitoring and enforcing adherence to service level agreements (SLAs) and key performance indicators (KPIs) will be crucial in ensuring that team goals are consistently met. You will also provide ongoing coaching, mentoring, and professional development to support team members, fostering a culture of growth and high performance. Acting as a voice of the customer within the company, you will provide insights and feedback to improve products, services, and overall customer satisfaction. The ideal candidate for this role will have 8+ years of experience in client support or customer service, with at least 2 years in a leadership or managerial role. Strong problem-solving, communication, and leadership abilities, along with experience in client support tools, CRM systems, and other service management software, are essential. The ability to manage multiple priorities in a fast-paced environment while maintaining high standards of service, analyze performance metrics and customer feedback to implement continuous improvements, and a passion for delivering exceptional client experiences with empathy and professionalism are also key qualifications for this role.,
Posted 1 month ago
3.0 - 12.0 years
0 Lacs
kochi, kerala
On-site
You have a great opportunity to join as an Ecommerce Support Manager in our team based in Kochi/Trivandrum. With a minimum of 3 years of experience, you will be responsible for managing Ecommerce Support Programs efficiently. Your role will involve working with various tools such as IFS Ticketing, Jira Service Management, Atlassian dashboards, and metrics. Additionally, you should have experience with the SAP Commerce platform, CMS Contentful, AEM, and managing eCommerce solutions classified as SaaS. Your strong background in Ecommerce, particularly with B2B/B2C implementation, will be vital for this role. You will be tasked with managing and optimizing e-commerce platforms to ensure high uptime, fast load times, and a seamless user experience. Your responsibilities will also include identifying trends to improve operational efficiencies and working with a team of Offshore Ecommerce Support Analysts. Moreover, you should be well-versed in Agile methodologies like scrum and have experience in the software development life cycle. Communication skills are key as you will actively participate in discussions with business stakeholders and lead the customer support team. Your expertise will be crucial in resolving operational issues, analyzing e-commerce performance metrics, and providing mentorship to team members. As an Ecommerce Support Manager, you will play a significant role in ensuring compliance with laws and regulations related to e-commerce operations. Building strong relationships with cross-functional teams, implementing productivity tools, and monitoring support schedules for efficient ticket assignments will be part of your daily responsibilities. Your ability to communicate technical information clearly and draft documents for knowledge base expansion will be highly valued. If you have a total of 7-12 years of experience with at least 3 years in leading an Ecommerce support team, and possess strong problem-solving and decision-making skills, we look forward to having you on board. Join us in optimizing support operations, enhancing customer experience, and driving continuous improvement in our IT Operations team.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
You are a detail-oriented and strategic Sales Operations Manager responsible for overseeing and optimizing sales processes within the organization. Your main role involves managing the sales pipeline, ensuring accurate forecasting, and providing insightful performance reports. Collaboration across departments, implementation and management of sales tools/CRM systems, and analysis of sales performance are key aspects of your responsibilities. Monitoring and managing the sales pipeline to ensure accuracy and efficiency is crucial. You will also need to identify and address bottlenecks to maintain smooth sales processes. Developing and maintaining accurate sales forecasts and reports for senior management is another important task. Detailed sales performance reports highlighting achievements and areas of improvement need to be prepared regularly. Your role also involves implementing, managing, and optimizing CRM systems and other sales tools. Ensuring alignment of these tools with the organization's goals and providing training to team members on their use is essential. Identifying and implementing process improvements to enhance sales efficiency and working closely with cross-functional teams to streamline workflows are part of your responsibilities. Collaborating with marketing, product development, and other departments to align strategies and goals is also a key aspect of your role. You need to ensure seamless communication and collaboration between teams. Analyzing sales performance metrics to identify trends and opportunities for improvement is crucial. Providing actionable insights to drive decision-making and strategy development is also a key responsibility. Conducting market research and analysis to support sales strategies and identify growth opportunities is preferred. Qualifications for this role include a Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in sales operations, sales management, or a similar role is required. Proficiency in CRM systems and sales tools such as Salesforce and HubSpot is necessary. Strong analytical skills with experience in performance reporting and data analysis are important. Excellent communication and collaboration skills are essential to work effectively across departments. The ability to manage multiple priorities in a fast-paced environment is also required. Experience in market analysis or strategic planning is considered a plus.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As the Interior Designer at HustleHub, you will play a pivotal role in shaping the visual identity and functionality of our various spaces. Your responsibilities will include: Creative Direction & Brand Integration: You will define the visual and spatial tone of HustleHub across all areas, ensuring brand values like collaboration, agility, and creativity are reflected in the design. This will involve creating mood boards, concept sketches, and theme-based frameworks for new projects. Space Planning & Functionality: Your expertise will be crucial in designing layouts that optimize operational flow, accessibility, and acoustics. You will also plan modular solutions for agile work environments and collaborate with architects and engineers to ensure compliance with regulations. Interior & Material Design: Selecting and sourcing materials, furniture, and finishes aligned with the design theme and budget will be a key aspect of your role. You will also focus on innovative surface treatments, lighting strategies, and eco-conscious design methods while balancing aesthetic appeal with durability. Project & Team Leadership: You will lead a team of designers and interns, manage external consultants and contractors, and oversee various aspects of the project such as drawings, renders, budgets, and timelines to ensure quality standards are met. Cross-Department Collaboration: Collaborating with marketing, operations, tech, and community teams, you will design brand-consistent environments and micro-experiences. Your designs will also need to accommodate tech integrations for a seamless user experience. Qualifications: A degree in Interior Design, Architecture, or Spatial Design is required, with additional certifications or workshops in related fields being a bonus. A portfolio showcasing executed commercial spaces, particularly in hospitality, co-working, retail, or F&B sectors, will be advantageous. Join us at HustleHub and be part of a dynamic team where your creativity and expertise will shape innovative and inspiring spaces for our community.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
chennai, tamil nadu
On-site
As an Operations and Financial Analyst at Movate, you will play a crucial role in analyzing operational processes and financial performance to support strategic decision-making and enhance overall efficiency. Your insights will be instrumental in driving business growth and operational excellence by collaborating with various departments. Your responsibilities will include gathering and analyzing operational and financial data to identify trends and variances, providing insights for business improvement. You will develop and publish regular reports on financial performance, operational metrics, and key performance indicators (KPIs) for management review. Additionally, you will assist in budgeting and forecasting, analyze variances, and offer recommendations for improvement. Evaluating costs associated with IT projects and operations to identify areas for cost savings and efficiency enhancements will also be part of your role. Ensuring compliance with critical processes, optimizing operational levers, replicating best practices, and collaborating with key stakeholders such as Finance, Project Management, HR, IT, and others will be essential for delivering desired business results. Identifying key areas for automation, monitoring financial processes for compliance with company policies and industry regulations, and providing ad-hoc support for special projects are also key aspects of this role. To qualify for this position, you should have a Bachelor's degree in finance, Business Administration, Operations Management, or a related field, along with 10+ years of experience in financial analysis, operations analysis, or a similar role, preferably in the IT services industry. Strong accounting concepts, exposure to revenue and cost estimates, billing/invoicing, analytical skills, communication skills, problem-solving abilities, and attention to detail are crucial for success in this role. Familiarity with project management methodologies and tools will be an added advantage.,
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
ludhiana, punjab
On-site
You will be responsible for providing support to the engineering team in the design, development, and optimization of mechanical systems and components. This will involve assisting in the design and drafting of mechanical components and systems using CAD software such as SolidWorks and AutoCAD. You will collaborate with the production team to ensure that designs are feasible for manufacturing, taking into account factors like materials, cost, and production techniques. Additionally, you will work with senior engineers to identify and implement process improvements that enhance product quality and production efficiency. As a Junior Mechanical Engineer, you will assist in testing prototypes and conducting necessary analyses to validate designs. You will be required to troubleshoot and resolve any issues that may arise during the testing phase. It will also be part of your responsibilities to create and maintain technical documentation, including design specifications, process workflows, and assembly instructions. Ensuring that all mechanical designs meet industry standards and company quality requirements will be a key aspect of your role. Furthermore, effective communication with other departments such as production, procurement, and quality assurance will be essential to ensure project timelines and product requirements are met. The ideal candidate for this position should have a basic understanding of production environments, including assembly lines, production scheduling, and material handling. Strong analytical and troubleshooting skills focused on continuous improvement will also be beneficial. This is a full-time, permanent position with a flexible schedule operating on a day shift. If you are a motivated individual with a solid understanding of mechanical design and production processes, this role offers a great opportunity for hands-on learning and growth within a dynamic engineering and manufacturing environment.,
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
57101 Jobs | Dublin
Wipro
24505 Jobs | Bengaluru
Accenture in India
19467 Jobs | Dublin 2
EY
17463 Jobs | London
Uplers
12745 Jobs | Ahmedabad
IBM
12087 Jobs | Armonk
Bajaj Finserv
11514 Jobs |
Amazon
11498 Jobs | Seattle,WA
Accenture services Pvt Ltd
10993 Jobs |
Oracle
10696 Jobs | Redwood City