As an experienced software sales executive, you have an exciting opportunity to join a dynamic and growing sales team in the Southern India region for the Account Executive role at Azul. At Azul, you will have the chance to earn lucrative, uncapped commission potential, with top sales professionals having earned $1M in the past several years. In this individual-contributor, quota-carrying role, your responsibilities will include cultivating relationships and engaging with new and existing clients to sell our Enterprise Products such as Azul Platform Core, Azul Platform Prime, and Intelligence Cloud. You will work closely with Lead Development Reps to foster new opportunities, build a 3X quota pipeline, consistently close business on a monthly and quarterly basis, and win competitive deals by collaborating with our Sales Engineer. To excel in this role, you should have at least 10+ years of proven experience in new business sales, with expertise in Cloud, Security, Java, DevOps, Java frameworks, APM, Systems Monitoring, and OSS. You should have a track record of success across different product categories and industry verticals, preferably in small to medium-sized companies. Experience working with Channel Partners and an undergraduate degree or equivalent experience are also required. Additionally, you should possess exceptional communication, influencing, and presentation skills, along with a demonstrated ability in Multi-Level selling, deal qualification methodologies, and proficiency in industry sales tools and systems. The location for this role can be in Bangalore, Chennai, or Hyderabad. At Azul, we offer comprehensive compensation and healthcare packages, an Equity Program to be part of our success, a Referral Program, and a work environment that prioritizes work-life balance, remote-first approach, paid time off, company shutdowns, and holidays. You will have the opportunity to work with top experts worldwide who contribute to the Java ecosystem. Our culture and values at Azul embody Maniacal Customer Focus, Innovation & Excellence, Initiative & Courage, Impact & Influence, Integrity & Transparency, and Diversity, Inclusion & Teamwork. If you are ready to take on this challenging and rewarding role, we encourage you to apply and be a part of our innovative and customer-centric team.,
As a valued member of our Customer Success team, you will be stepping into the role of Senior Customer Success Manager - Migration Advisory Specialist for the APAC Region at Azul. Your primary responsibility will be to ensure that Azul's customers in the India, ASEAN, Japan, China, and Australia/New Zealand regions achieve their objectives smoothly and efficiently with our software. Your success in this position will depend on your technical expertise, exceptional coordination skills, and unwavering commitment to delivering exceptional customer satisfaction. Your role will revolve around supporting and communicating with customers and partners in the Asia Pacific region. Therefore, you must be available for customer calls during business hours in New Zealand, Australia, China, Japan, ASEAN, and India to cater to their needs effectively. **Responsibilities:** - Customer Onboarding: Guarantee that new customers have access to all essential information, resources, and training while ensuring that internal Azul setup is finalized. - Customer Migration Support: Guide customers through the migration process to Azul technology by providing strategic advice and planning assistance. - Cross-Department Collaboration: Collaborate closely with Sales, Customer Success, and Support teams to facilitate smooth transitions for customers and keep them updated on migration activities. - Technical Advisory and Troubleshooting: Act as a reliable technical advisor, leading troubleshooting sessions, offering best practice recommendations, and conveying product feedback to the product management team. - Content Development: Develop and maintain Migration Advisory resources, such as playbooks, guidelines, training materials, and partner certification programs. - Customer Advocacy: Serve as a point of contact for customer inquiries and escalations, ensuring prompt responses from the relevant Azul teams. - Strategic Account Management: Build enduring relationships with key customers, understanding their evolving needs, and positioning Azul's solutions and support as a strategic partnership. - Event Coordination: Drive customer participation in security reviews and other Azul-sponsored events. **Requirements:** - Customer Focus: A strong passion for delivering exceptional customer experiences. - Communication Skills: Excellent written and verbal communication abilities. - Organization: Highly organized, detail-oriented, and process-driven. - Adaptability: Flexible and effective in a fast-paced, evolving environment. - Problem-Solving: Skilled at managing multiple tasks and resolving complex issues. - Technical Knowledge: Deep understanding of technical issues with the ability to troubleshoot effectively. - Regional Expertise: Familiarity with the cultural nuances, business practices, and customer dynamics unique to the APAC region. **Education and Experience:** - Degree: Bachelors degree in computer science, engineering, or equivalent experience. - Industry Experience: 10+ years of technical industry experience. - Customer-Facing Roles: 5+ years in customer-facing technical management. - Java Expertise: Extensive experience with Java, including legacy technologies. - Scripting and Tools: Experience with scripting and asset management tools. - Project Management: Strong project management capabilities. - Operating Systems: Solid working knowledge of Linux and familiarity with other platforms. - DevOps Knowledge: Understanding of foundational DevOps practices. **Work Hours:** This role requires you to be available during business hours in New Zealand, Australia, China, Japan, ASEAN, and India to effectively communicate with customers and partners in the Asia Pacific region. **Location:** This role can be based remotely in Bangalore, Mumbai, or Delhi in India.,