5465 Crm Tools Jobs - Page 27

You will be responsible for managing customer interactions, handling quotations and purchase orders, supporting external sales teams, and ensuring smooth coordination of sales processes. The ideal candidate should have engineering expertise, strong knowledge of CX and CRM tools, and experience working in an MNC environment. - Handle customer inquiries and provide product information - Respond to RFQs (Request for Quotation), prepare and send quotations based on customer requirements - Process purchase orders (POs) and ensure timely follow-ups with customers - Maintain excellent customer relationships by addressing queries and concerns effectively - Maintain and update customer interactions i...

As a Player Support Executive, you will collaborate with various operations teams (community, development, and marketing) to grasp the requirements of the game's userbase and escalate them to ensure a top-notch player experience. **Key Responsibilities:** - Act as the voice of our players within the rapidly expanding Player Support Team. - Demonstrate creativity while handling multiple projects and platforms simultaneously. - Keep abreast of game updates and establish procedures to assist players with upcoming topics. - Engage in daily communication with players to address their issues, queries about game specifics/accounts, and deliver exceptional customer service. - Report player feedback ...

Role Overview: As a highly motivated and experienced Branch Manager at PREMIUM FINLEASE PVT. LTD., you will be responsible for leading and managing branch operations within the NBFC setup, focusing on Microfinance Institutions (MFI) and Micro, Small, and Medium Enterprises (MSME). Your role will involve overseeing the branch's daily activities, driving business growth, ensuring operational excellence, and upholding compliance standards. Your contribution will be critical in achieving the organization's mission of financial inclusion and fostering sustainable growth in underserved markets. Key Responsibilities: - Manage overall branch operations, ensuring efficiency, profitability, and adhere...

As a Customer Technical Support Representative, your role will involve resolving technical issues, providing product-related assistance, and ensuring a positive customer experience. Your responsibilities will include: - Responding to customer queries via phone, email, or chat in a timely and professional manner. - Troubleshooting and resolving technical issues related to software/hardware/products. - Guiding users through step-by-step solutions and providing technical documentation or resources. - Escalating unresolved issues to higher-level support teams when necessary. - Documenting support interactions and maintaining accurate records in the CRM system. - Assisting in product testing and ...

As an Inside Sales Executive with 1-2 years of experience in the real estate or construction industry, your role will involve lead generation, client engagement, and scheduling meetings for the sales team. Your contribution is vital in ensuring a smooth sales process by qualifying leads and providing crucial project information to potential buyers. Key Responsibilities: - Handle inbound and outbound calls to prospective clients. - Qualify leads from marketing campaigns and convert them into potential sales. - Provide detailed project and construction-related information to clients. - Schedule and coordinate site visits and follow up on client inquiries. - Maintain and update the CRM database...

As an Academic Associate at the EdTech company in Noida, you will play a crucial role in guiding students towards the right career path. Your responsibilities will include: - Counseling students and parents about courses, careers, and admissions - Guiding students through enrollment and documentation processes - Following up with leads through calls, emails, and in-person meetings - Staying updated on universities, colleges, and admission criteria - Conducting webinars and presentations to engage potential students - Achieving enrollment targets and contributing to business growth Qualifications required for this role: - Bachelor's degree in Education, Counseling, or a related field - Strong...

As an Account Manager at our company located in Namakkal, your role will involve managing client accounts, building strong customer relationships, ensuring client satisfaction, and addressing any issues that may arise. You will collaborate closely with team members to meet organizational objectives. Your daily responsibilities will include communicating with clients, onboarding new clients, evaluating account performance, and preparing reports. Key Responsibilities: - Manage client accounts effectively - Develop and nurture strong customer relationships - Ensure client satisfaction and address any issues promptly - Collaborate with team members to achieve organizational goals - Communicate w...

As a Customer Experience Executive at our company in Sector-9, Panchkula, you will be responsible for providing top-tier support to our customers via Voice, Chat, and Email. Your role will involve handling inbound and outbound interactions with customers, ensuring First Contact Resolution (FCR), and following set processes to deliver exceptional service. You will need to stay calm under pressure, keep track of customer requests, and follow up diligently to ensure all issues are fully resolved. Your communication should reflect empathy, clarity, and helpfulness at all times. Key Responsibilities: - Be the go-to person for customer support via Voice, Chat, and Email. - Ensure First Contact Res...

You will be a Senior Admission Counselor or Admission Counselor at Masters" Union, where you will serve as a trusted advisor to a diverse audience, from school students and parents to seasoned professionals. Your role involves conducting personalized counseling sessions, providing virtual product demonstrations, and guiding prospective learners to make informed decisions to enhance their careers. - Serve as a trusted advisor to a wide range of prospective learners, including school students, parents, and seasoned professionals exploring executive programs. - Conduct personalized counseling sessions and virtual product demonstrations to understand customer needs and recommend suitable courses...

Role Overview: You will be responsible for generating and managing high-quality leads through various channels such as online platforms, cold calling, networking, and referrals. Developing and executing strategies to expand the client base will be a key part of your role. Additionally, maintaining a robust database of prospective clients and nurturing relationships will be crucial. Key Responsibilities: - Identify and generate high-quality leads through various channels - Develop and execute strategies to expand the client base - Maintain a robust database of prospective clients and nurture relationships - Contact potential clients to understand their property requirements and present approp...

You will be responsible for: - Conducting 200-250 outbound calls per day to generate leads and build relationships with international clients. - Identifying and targeting potential customers in international markets. - Engaging in cold calling to initiate sales opportunities and convert leads into sales. - Understanding client needs and offering appropriate products or services. - Achieving sales targets and contributing to the company's growth in global markets. - Maintaining and updating customer databases with accurate and current information. - Collaborating with the sales team to develop and implement effective strategies for market penetration. Qualifications: - Proven experience in le...

You will be working as a Back Office Employee at Finoz Digital Solutions Private Limited, located in Jangipur. Your responsibilities will include handling back office operations, managing communication with clients and internal teams, providing customer service, supporting finance-related tasks, and assisting in sales operations. Your day-to-day tasks will involve data entry, record keeping, processing transactions, and ensuring efficient workflow support. Key Responsibilities: - Handle back office operations - Manage communication with clients and internal teams - Provide customer service - Support finance-related tasks - Assist in sales operations - Perform data entry and record keeping - ...

Role Overview: You are inspired by technology disruption and passionate about customer success. As an Associate Product Marketing Manager at Salesforce Industries, you will have the opportunity to excel in a performance-driven, fast-paced, and competitive atmosphere. You will work with the industry's best marketing team to define messaging, positioning, and go-to-market strategy for Agentforce, Data Cloud, and Salesforce Industry Clouds and Solutions. Key Responsibilities: - Work with the marketing team to define messaging, positioning, and go-to-market strategy for Agentforce, Data Cloud, and Salesforce Industry Clouds and Solutions - Support cross-funnel content creation for marketing expe...

As a Team Lead for Customer Relationship Executives in the pre-sales process, your role involves leading, mentoring, and supervising a team to drive customer engagement initiatives and enhance lead conversion. You will be responsible for monitoring team performance, conducting coaching sessions, and supporting skill development. Additionally, you will coordinate with sales and marketing teams to align pre-sales strategies, track team KPIs, and prepare performance reports. Handling escalations, ensuring compliance with company policies and real estate regulations, as well as participating in recruitment and training new team members are also key responsibilities. Key Responsibilities: - Lead,...

Role Overview: You will be responsible for developing and executing a robust franchise strategy to expand the presence of K12 Schools across India and international markets. Your role will involve identifying and evaluating potential markets for franchise opportunities, overseeing the end-to-end franchise acquisition process, and ensuring franchise partners comply with brand guidelines and operational standards. Additionally, you will drive revenue growth, monitor key performance indicators, lead a team of franchise managers, and collaborate with internal departments to provide support to franchisees. Key Responsibilities: - Develop and execute a robust franchise strategy for expanding K12 S...

As a Business Development Manager specializing in software sales within the Logistics, Supply Chain, HRMS, and other vertical solutions, your role will be crucial in identifying new business opportunities and driving revenue growth. Your responsibilities will include: - Developing and executing strategic sales plans to meet and exceed revenue targets. - Identifying potential clients in relevant sectors and proposing tailored software solutions to address their needs. - Generating leads through various channels and maintaining a strong sales pipeline. - Building and nurturing long-lasting relationships with clients and partners. - Collaborating with cross-functional teams to deliver customize...

As an Advanced Selling Skills Trainer, your role focuses on delivering practical, industry-aligned training sessions in sales and customer acquisition techniques to prepare students and early professionals for real-world sales roles. Your responsibilities will include: - Plan, design, and deliver engaging training sessions on advanced selling techniques such as prospecting, objection handling, negotiation, and closing. - Create real-life scenarios, roleplays, and case studies to enhance interactive and practical learning. - Prepare learning materials, exercises, and evaluation tools that align with industry standards. - Track and assess learner performance, providing timely feedback to suppo...

As a Marketing & Outreach Coordinator at MSM Unify, you will play a crucial role in developing and executing marketing strategies to promote study abroad programs and enhance brand visibility. Your responsibilities will include building relationships with educational institutions, organizing events, analyzing market trends, and reporting on the effectiveness of marketing campaigns. Key Responsibilities: - Develop and implement offline marketing strategies to promote study abroad programs through events and partnerships with local schools and colleges. - Analyze market trends and competitor strategies to identify new opportunities for promoting MSM Unify's services. - Plan, organize, and exec...

As a Sales Coordinator at our real estate company in Siliguri, West Bengal, your role will involve providing crucial support to our sales team. Your responsibilities will include: - Assisting in managing client inquiries, follow-ups, and property viewings - Maintaining and updating CRM, sales reports, and marketing materials - Coordinating seamlessly between sales teams, clients, and internal departments - Acting as a point of contact for potential buyers and providing sales support - Supporting marketing activities, events, and promotional campaigns - Tracking and analyzing sales performance to offer data-driven insights To excel in this role, we are looking for someone with: - 2+ years of ...

As a Customer Support Executive at ARDEM Data Services Private Limited, your role will involve interacting with US-based clients, handling customer inquiries, managing utility account setups, coordinating with vendors, and supporting accounting collection and fund detail management. The ideal candidate for this position is proactive, detail-oriented, and comfortable working in a fast-paced environment. Key Responsibilities: - Handle customer inquiries via phone and email in a professional and courteous manner. - Resolve issues efficiently while maintaining a positive customer experience. - Make outbound calls for follow-ups, feedback, and service updates. - Maintain accurate records of all c...

As an Offline Sales Agent at our company, your role will involve exploring, activating, and converting new offline sources of lead generation in the field. You will be responsible for being the face of our brand in local markets, driving awareness, engagement, and conversions through creative offline channels. Key Responsibilities: - Activate offline lead generation sources, including hyperlocal channels, community networks, and local area partnerships. - Execute on-ground marketing activities such as events, flyers, kiosks, and brand stalls to generate leads. - Build and maintain relationships with local businesses, institutions, and influencers for partnership opportunities. - Regularly vi...

As a Property Advisor at Micro Mitti, you will play a crucial role in offering the best property solutions to clients. Your primary responsibilities will include: - Engaging with potential clients to understand their property requirements. - Providing professional advice on buying, selling, or investing in residential/commercial properties. - Generating leads through cold calling, networking, referrals, and site visits. - Arranging and conducting site visits with potential clients. - Maintaining up-to-date knowledge of market trends, prices, and inventory. - Building and maintaining strong relationships with clients for repeat and referral business. - Ensuring excellent customer service befo...

As a Telecaller at Safebooks Global, you will be responsible for handling U.S.-based clients and prospects, making outbound calls for lead follow-up or warm calling, handling inbound inquiries, setting up appointments for the sales or accounting teams, updating CRM with accurate information, following call scripts and communication guidelines, coordinating with internal teams, and maintaining a professional and friendly tone on every call. Qualifications required for this role include excellent verbal communication skills in English (neutral or American accent preferred), 6 months to 2 years of experience in international voice processes (US process preferred), ability to work night shifts i...

As a Sales & Marketing Intern at Wise Work, you will be supporting the Go-to-Market (GTM) initiatives, from lead generation to campaign execution. You will have the opportunity to work with the Sales and Strategy team to strengthen the outbound approach and brand presence. This role is ideal for individuals who are curious about tech companies" client acquisition processes, enjoy communicating with people, and seek hands-on experience in B2B marketing, client outreach, and voice-based sales enablement. Your key responsibilities will include: - Supporting Go-to-Market strategy execution across industries such as AI, Cloud, IT Services, and Patents. - Conducting market research to identify pot...

As a Telecaller at our Raipur office, your role will involve promoting our services, connecting with customers over the phone, and generating leads or sales. This is an excellent opportunity for local candidates who are confident, good at communication, and eager to build a career in customer support or telesales. Key Responsibilities: - Make outbound calls to potential customers from provided data. - Explain our product/service clearly in Hindi (or local dialect). - Convince customers to try or purchase our service. - Maintain daily call records and update follow-up details. - Meet calling and conversion targets set by the manager. - Resolve customer queries politely and professionally. Can...