Corporate Sales Account Manager

Job Description

We are looking for a highly motivated and experienced Account Manager – Corporate Sales with a strong background in chain hotel sales and a proven track record of managing high-profile corporate accounts. Key Responsibilities: Client Relationship Management: Serve as the primary point of contact for assigned high-value corporate accounts, ensuring client satisfaction and retention.Account Development: Understand client needs and develop customized hospitality solutions to meet their business accommodation requirements.Revenue Growth: Identify opportunities to upsell and cross-sell hotel services across assigned accounts to drive incremental revenue.Service Excellence: Coordinate with operations, reservations, and other internal teams to ensure seamless service delivery.Client Retention: Proactively address and resolve client issues, concerns, and requests to maintain long-term business relationships.Contract Management: Handle renewals and contract agreements with corporate clients in line with business policies.Market Insights: Stay informed on competitor activity, industry trends, and client preferences to tailor offerings effectively.Reporting & Analysis: Maintain accurate records of account activity, prepare performance reports, and update client data in the CRM system. Qualifications & Experience: Bachelor's degree in Hospitality Management, Business Administration, or related field.Minimum 5+ years of experience in hotel sales, with 3+ years in account management of high-profile corporate clients.Background with branded or chain hotels is essential.Demonstrated success in client relationship management and revenue achievement.Strong interpersonal skills with the ability to build trust with C-level stakeholders.Excellent communication, presentation, and negotiation skills.Proficient in MS Office Suite or Google sheets or CRM Show more Show less