2123 Complaint Handling Jobs - Page 30

An International Chat Process Executive provides real-time, written customer support to global clients via chat & email, resolves inquiries, troubleshoots issues & maintains client satisfaction. Previous customer support experience is often preferred Required Candidate profile Excellent written English communication skills are essential for interacting with international clients. A high typing speed and accuracy are crucial for managing chat conversations effectively.

Job Description: Role: CST Associate Blend Process (Voice & Non-Voice) Location: MIra Co-operative Housing Society, AG Nagar, MIDC, Mira Road East, Mira Bhayandar, Maharashtra 401107 Experience: 0-5 years Working Days: 6 days a week Shift Timing: 8.30 AM to 5.30 PM Role Overview: We are looking for a highly motivated and dynamic CST Associate for the Blend Process to join our team in Mumbai. The role will include both voice and non-voice processes where you will be responsible for handling customer interactions and providing support through various communication channels. Key Responsibilities: Handle inbound and outbound customer calls for voice-based customer service support. Respond to cus...

Managing the entire business aspects of the bar Training staff to provide excellent service to patrons Creating effective schedules & resolving complaints Setting and enforcing quality and safety controls Ensuring licenses are updated and in line

Role & responsibilities Develop and oversee annual budgets, ensuring effective cost control across all functions. Monitor production expenses, raw material costs, and overheads to drive cost optimization. Manage cash flows, accounts payable/receivable, and inventory financing for improved liquidity. Ensure timely adherence to GST, TDS, and all statutory financial requirements. Deliver accurate management reports on profitability, cost analysis, and ROI metrics. Strengthen financial controls and coordinate internal/external audits for compliance and accuracy. Evaluate capital expenditure needs and collaborate with financial institutions for funding solutions. Preferred candidate profile Prefe...

As a Lead Generation specialist, your primary responsibility will be to identify and generate potential leads for the company through various channels. You will play a crucial role in expanding the customer base and driving sales growth. In addition to lead generation, you will also be involved in complaint handling to ensure customer satisfaction and retention. This is a full-time position that offers benefits such as cell phone reimbursement, health insurance, internet reimbursement, and provident fund. The work location for this role is in person, and you will have the opportunity to directly engage with the employer to discuss further details. If you are interested in a challenging role ...

As a Customer Service representative, you will be responsible for delivering the brand promise and providing exceptional guest service at all times. Your duties will include handling guest and internal customer complaints and inquiries courteously and efficiently to ensure satisfactory resolution. Additionally, you will work in and oversee the assigned station/section, ensuring that food products are prepared according to the required standards. Maintaining cleanliness and orderliness in the assigned station/section is crucial, along with following standard recipes to minimize waste and control food costs. Training employees in food preparation and presentation techniques, suggesting alterna...

As a Technical Trainer, your primary responsibility will be to impart technical knowledge, skills, and best application practices through onsite training and sampling. You will guide the applicator team on the correct usage and provide suggestions on product application. Additionally, you will assist customers by conducting site visits, attending meetings, and handling complaints at the site level. Key Responsibilities: - Conduct onsite training sessions to demonstrate the proper usage of products and showcase their performance through hands-on demos. - Visit two to three sites daily to ensure effective training and support. - Travel within the city or outstation as required to meet client n...

As a Customer Support Executive at Bridging Technologies, you will play a key role in managing customer queries and complaints with a focus on maintaining a positive, empathetic, and professional attitude towards customers. Your responsibilities will include responding promptly to customer inquiries, communicating through various channels, acknowledging and resolving complaints, and processing orders and requests. It is essential to have a strong customer orientation, excellent communication skills, and the ability to multitask effectively. In this role, you will be expected to have proven experience in customer support, exceptional phone handling skills, and the capability to adapt to diffe...

Contact Person- Priya Singh - 9971166934 || priyasingh@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5 LPA to 4 LPA + Incentives + GMC About Policybazaar Policybazaar Policy bazaar insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information. Required Skills: Strong communication skills in Hindi and English. Ability to handle high call volumes and work under pressure. Interview Process: First Round: Telephonic Final Round: In-office interview (Gurugram) Why Join Us?...

Coordinate and oversee the maintenance and repairs of the apartment complex, including common areas, amenities, and individual units. Serve as the primary point of contact for residents, addressing their concerns, handling complaints, and facilitating effective communication between tenants and property management. Develop and manage budgets for the property, monitor expenses, and ensure operations are within budgetary limits. Ensure compliance with local building codes, fire safety regulations, and other applicable laws. Conduct regular property inspections, identify maintenance issues, safety hazards, and coordinate necessary repairs or upgrades. Manage relationships with external vendors,...

Position: Customer Support Associate (Night Shift) Company: Dharani Info Technologies Experience: 1 5 Years Location: Guntur About Us: Dharani Info Technologies is committed to delivering high-quality solutions and excellent customer service. We are looking for a Customer Support Associate who can efficiently handle client queries, provide timely resolutions, and ensure customer satisfaction. Key Responsibilities: Handle inbound and outbound customer calls, emails, and chats in a professional manner. Resolve customer queries, complaints, and issues within defined timelines. Provide accurate information about products/services and guide customers effectively. Document and maintain records of ...

Responsibilities: * Manage customer queries via phone, email & chat * Resolve complaints promptly * Build strong customer relationships * Maintain high NPS scores through effective communication Food allowance Provident fund

Dear Candidates, Greetings from Mindgate Solutions!! About us-Mindgate Solutions Pvt. Ltd. has been in the forefront of the payments revolution from its inception, an outlook which has made it a key global player in payments technology and transaction processing. From building new generation payment gateways to mobile-based collections and payments platforms like RTP & UPI, Mindgate has been the true leader in the space . Our strategic alliance with ACI Worldwide is a way to bolster our presence in the payments domain. Through our partnership, we intend to blend our digital overlay services with ACI's Switch to leverage real-time UPI opportunities globally. We are currently hiring for Techni...

Freshers can also apply. Supervise daily floor activities and ensure timely store openings and closings Ensure tenant compliance with mall SOPs, display guidelines, and hygiene standards Manage housekeeping, security, and maintenance staff on the floor Handle customer complaints and ensure resolution in a timely manner Conduct regular walkthroughs to check cleanliness, maintenance, lighting, and signage Coordinate with retailers for promotions, events, and visual merchandising support Ensure emergency exits, fire alarms, and safety equipment are in working condition Report incidents, damages, or discrepancies to the Operations Manager Monitor footfall and report peak/off-peak hours data Ensu...

Responsibilities: *Visit 100% in field - all Bihar Regions. * Manage customer complaints promptly. * Maintain & service equipment solely in the field. * Ensure timely resolutions. * Collaborate with team on project deliverables. Travel allowance Food allowance Provident fund Employee state insurance Health insurance

We take pride in our customer-first approach and are seeking a dynamic, experienced Customer Care Manager to lead our customer service team.

We take pride in our customer-first approach and are seeking a dynamic, experienced Customer Care Manager to lead our customer service team.

You will be responsible for managing post-sales activities as a Post Sales Assistant at Sahasra Group in Bhiwadi, Rajasthan. Your primary duties will include handling customer queries and complaints, ensuring customer satisfaction, and coordinating with sales and production teams. You will be required to update customers on order status, maintain detailed records of customer interactions, and provide after-sales services. Attention to detail and strong communication skills are essential for success in this role. To excel in this position, you should possess proficiency in customer service, post-sales support, and complaint handling. Strong communication, interpersonal, and coordination skill...

The role of Post Sales Assistant at Sahasra Group in Bhiwadi, Rajasthan is a full-time on-site position requiring 2-4 years of experience with a budget of up to 5 LPA. As a Post Sales Assistant, you will be responsible for managing post-sales activities, addressing customer queries and complaints, and ensuring overall customer satisfaction. Your primary duties will include coordinating with sales and production teams, keeping customers updated on order status, maintaining records of customer interactions, and providing after-sales services. To excel in this role, you must possess proficiency in Customer Service, Post-Sales Support, and Complaint Handling. Strong communication, interpersonal,...

You will be responsible for ensuring the smooth operation of laboratory equipment and implementing the laboratory quality policy and objectives. This includes selecting, approving, and commissioning appropriate test methods based on customer requirements, as well as allocating samples to analysts/Microbiologists for analysis. You will also need to ensure that the laboratory has the necessary resources and capabilities to meet customer requirements. Your role will involve supervising the testing activities of analysts/Microbiologists, guiding them during testing, and verifying the results and calculations submitted by them. You will assist the Quality Manager in the QA program, ensuring the q...

You will be joining Vecmocon, an organization that was incubated at IIT Delhi in 2016. Vecmocon is a tech stack ecosystem dedicated to enhancing the intelligence, safety, and smooth driving experience of electric vehicles. Specializing in providing OEMs with high-quality, locally manufactured components for electric vehicles, including Battery Management Systems (BMS), chargers, vehicle intelligence modules, FOTA, software diagnostics, and more. Vecmocon's products are designed to meet the AIS-156 standards and are trusted by industry leaders. As part of Vecmocon, you will be part of a passionate team with capable and empathetic leadership, a great working environment, and a collaborative te...

You will be working as an Associate Trainee-Sales & Services at Malabar Gold & Diamonds, located in Indore Phoenix Mall, Madhya Pradesh, India. As part of the retail sales team, your primary responsibilities will include greeting and engaging customers, understanding their needs, showcasing products, assisting in sales transactions, learning sales procedures, stock management, assisting with display activities, learning marketing techniques, and ensuring adherence to internal processes and standards. In the sales and customer service domain, you will be expected to provide a welcoming experience to customers, understand their requirements, showcase products effectively, learn sales procedure...

Looking for a Customer Service Executive to manage inquiries, resolve issues, and ensure customer satisfaction through phone, email, or chat. Must have strong communication, problem-solving, and multitasking skills. Experience with CRM is a plus.

Social Media Management, Complaint Desk Online Reputation Management (ORM) and escalation management Exp. working with global end-users, Should have handled a team of 80 to 100 members Social media Escalation experience required Voice/Email/Chat/ORM Required Candidate profile 2 yrs leading a Complaints Management Desk/L3 in an Int. Contact Centre Program Ensuring QMS Compliance for All Processes Handled Following of Quality Processes Thoroughly-Checklists, Standards etc.

Social Media Management, Complaint Desk Online Reputation Management (ORM) and escalation management Exp. working with global end-users, Should have handled a team of 80 to 100 members Social media Escalation experience required Voice/Email/Chat/ORM Required Candidate profile 2 yrs leading a Complaints Management Desk/L3 in an Int. Contact Centre Program Ensuring QMS Compliance for All Processes Handled Following of Quality Processes Thoroughly-Checklists, Standards etc.