Complaints Executive

Dear Candidates,

Greetings from Mindgate Solutions!!

About us-Mindgate Solutions Pvt. Ltd. has been in the forefront of the payments revolution from its inception, an outlook which has made it a key global player in payments technology and transaction processing. From building new generation payment gateways to mobile-based collections and payments platforms like RTP & UPI, Mindgate has been the true leader in the space .

Our strategic alliance with ACI Worldwide is a way to bolster our presence in the payments domain. Through our partnership, we intend to blend our digital overlay services with ACI's Switch to leverage real-time UPI opportunities globally.

We are currently hiring for Technical Consultant, a very crucial role and position that will help the organization to take it to the next level.

Looking for someone who is Dynamic, Energetic and convincing enough to understand the emerging trends and challenges in Digital Payments.

Role & responsibilities

• Handling complaints
• Providing solutions to complaints with stipulated timeline.Desired Skill Set• Recon handling experience in BFSI sector for Recon support resources.• Complaint handling experience in BFSI sector for Complaint support resources.• Knowledge of Basic Accounting processes of Banking• Settlement processes of NPCI• Reconciliation Processes & exception handling• Adjustments of NPCI• MS Office especially excel

elton.d@mindgate.in

Preferred candidate profile

Hands on experience on Chargeback.

Kindly share below details -

Total Exp:

Relevant Exp:

Current CTC:

Expected CTC:

Notice Period:

Willingness to commute at Belapur location:(Yes/No):

SSC, HSC, Graduation passing certificate :(Yes/No):

Experience letters of all previous organizations:(Yes/No):

Do you have PF in all organizations:(Yes/No):

Open to work on Alternate Saturday:(Yes/No):