27 Complaints Resolution Jobs

Job Title : Area Sales Manager / Area Sales Officer MS Pipes Company : Mahalakshmi Profiles Pvt. Ltd. Location : Telangana or (as per territory assigned) Experience : 2-5 Years Education : Graduate / Diploma (Any stream) Industry : Steel / Construction / Building Materials Functional Area : Sales, Channel Sales Role Category : Channel Sales Employment Type : Full Time, Permanent Job Description : We are looking for dynamic and motivated Area Sales Professionals (ASM/ASO) to join our growing team at MPL Group. The ideal candidate will have experience in channel sales of MS Pipes or steel products , with a strong local market understanding and relationship-building capabilities. Key Responsibilities : Achieve sales targets in the assigned territory through dealers, distributors, and fabricators Visit channel partners regularly and promote MS Pipes Generate leads, convert them to orders, and coordinate till delivery Execute territory-specific sales strategies and report on competitor activities Maintain strong relationships with customers and resolve service issues Prepare and update daily visit reports in CRM Coordinate with dispatch/logistics for order fulfilment Candidate Profile : 25 years of experience in channel sales (MS Pipes / Steel / Building Materials preferred) Strong communication, negotiation, and interpersonal skills Sound knowledge of local markets Basic understanding of CRM systems and daily reporting Self-driven and result-oriented team player Growth Opportunities : Fast-track promotion to Regional / Zonal Manager based on performance Cross-functional movement (Sales, Supply Chain, Logistics, Key Accounts) Exposure to ERP, CRM, ISO processes, and leadership grooming Perks & Benefits : Competitive salary. Health & wellness programs (Medical, Dental, GMC/GPA) Team outings, recognition programs, and long-term career growth Apply Now to be part of a growing organization with strong roots in the steel industry and a people-first culture.

looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti

Job Summary: We are seeking a detail-oriented and technically competent Electrical Purchase Engineer to manage the sourcing and procurement of Low Tension (LT) and High Tension (HT) electrical materials. The ideal candidate will ensure cost-effective, timely, and high-quality procurement in line with project specifications and vendor compliance. _________________________________________________________________________ Key Responsibilities: Procurement & Sourcing Identify, evaluate, and finalize vendors for LT/HT electrical materials (cables, switchgear, panels, transformers, relays, etc.) Prepare and issue Request for Quotations (RFQs) and Purchase Orders (POs) Negotiate prices, credit terms, and delivery schedules with suppliers Technical Evaluation Review and interpret electrical specifications, SLDs, and BOQS Ensure all procured items meet technical standards (IS/IEC/CBIP/RDSO/spec sheets) Coordinate with design/project teams to validate technical compliance of vendor offers Vendor Development & Management Maintain approved vendor lists and build new vendor relationships Conduct vendor audits and quality inspections as required Monitor vendor performance and ensure timely material delivery Logistics & Coordination Coordinate with stores, project sites, and logistics teams for smooth dispatch & tracking Follow up on delivery schedules and resolve supply chain bottlenecks Cost & Compliance Control Ensure procurement within budgetary constraints Maintain records of quotations, purchase history, and payment status Ensure adherence to organizational and regulatory procurement policies Required Skills & Qualifications: B.E./Diploma in Electrical Engineering 2-3 years of relevant experience in electrical procurement (preferably EPC, metro, power, or infrastructure projects) Sound knowledge of LT & HT equipment (HT Panels, RMUS, XLPE cables, transformers, etc.) Proficient in MS Excel, SAP/ERP , and procurement software Strong negotiation, analytical, and vendor management skills Ability to work under deadlines and handle multiple projects Candidate Profile: 1. Ability to work under deadlines. 2. Ability handle multiple projects. 3. Ability to work in group. Office : 6 days working Timing : 9.30 am to 6.30 pm

Position: Sales Support Manager Company Name - UD food Products Pvt. Ltd. Experience- 5-8 years Salary- 4-5.5 LPA (Negotiable for deserving candidate) Qualification- Graduate/Postgraduate Location- Ghaziabad Job Description: Oversee the productivity of the sales team and ensure compliance with sales processes. Implement sales procedures effectively as per the companys standard operating protocols. Conduct regular sales review meetings and prepare detailed MIS reports for management. Analyse distributor dashboards and share key insights to aid decision-making. Collaborate with the frontend team to set sales targets and track progress. Ensure high levels of customer satisfaction through prompt service and support. Define revenue goals and develop strategies to achieve them efficiently. Monitor and manage logistics and sales expenses within the allocated budget. Train and upskill sales support team members to enhance performance and resolve operational issues. Support distributor network expansion and handle customer complaints effectively. Plan and share weekly production plan based on sales forecasting Ensure all mis report & data available for weekly review meeting & conduct weekly meeting Manage team building - create specific training videos & induction plan for sales team monthly sales team PJP final with alignment of sales team Track performance and targets of field sales staff, including SOs, ASMs, and RSMs, using Bizom and distributor communications. Interested candidate can share their resume on hr-admin@udfood.in or whatsapp on 9711619146

Role & responsibilities 1. Contract Management accurate & timely execution in SAP, continuous monitoring, and feedback to sales for corrective actions (High Focus on Medical Nutrition customers) 2. Customer Order Management – compliance to FIFO, confirmation of scheduled delivery 3. Customer Enquiries/Request & Complaint Management 4. Managing customer account receivables – Making ASN details in customers portal, coordinate for balance payments, Debit / Credit note issue for Detentions, short material delivery etc. 5. Establish and maintain productive working relationship with customers. 6. Control on detention costs at the customers end – mitigation and recovery 7. Customer Satisfaction Index – conduct survey, publish findings, create action plans for improvement 8. Broker commission follow ups Quarterly basis 9. Control on Ageing Inventory for Medical Nutrition products. 10. Customer visits – planning visits to various customers to get better knowledge & understand their pain areas.

Responsibilities * Head the Quality Department *Customer Complaints Handling * Carry out Process & Product audits * Carry out MR Related activities such EMS, IATF and other relevant certifications Annual bonus Provident fund

JOB OVERVIEW: The Customer Success Manager will be responsible for building strong relationships with our customers, ensuring their satisfaction, and helping them achieve their desired outcomes with our products or services. This role requires a deep understanding of our customer's needs and a commitment to delivering exceptional customer service. CSM's main goal will be to renew customer contracts and monitor invoices/payments. RESPONSIBILITIES: Issue Resolution and Support: Address customer inquiries and issues promptly and effectively. Work closely with the support team to ensure timely issue resolution. Document and track customer issues and resolutions. Customer Feedback and Advocacy: Gather and analyze customer feedback to identify areas for improvement. Encourage satisfied customers to become advocates and provide testimonials and referrals. Reporting and Data Analysis: Maintain accurate customer records and account information. Use data and analytics to assess customer health and product usage. Prepare and deliver regular reports on customer engagement and satisfaction. Customer Success Planning: Develop and implement customer success plans for key accounts. Set clear goals and objectives for customer success, and regularly assess progress. Customer Testimonials Collect customer testimonials Product updates Conduct webinars/meetings to update them about product updates and collect feedback for new features Customer Training Conduct customer training related to the product Coordination with Team Coordinate with the product development team and support team to monitor customer request status REQUIREMENTS: Proven experience in a Customer Success role or similar customer-facing role. Strong communication and interpersonal skills. Excellent problem-solving and analytical abilities. Understanding of the industry and market trends. Ability to work collaboratively with cross-functional teams, including sales, support, and product development. Experience within US or UK market. IT product experience (SaaS based). QUALIFICATIONS: Bachelor's degree in a related field (IT, Business, or similar).

Hiring: Customer Support Voice Process (Work from Home) Job Type: Contractual Role (3 Months) Work Mode: Work from Home Base Location: Bangalore Shifts: Rotational Day Shifts Working Days: 6 Days a Week | 1 Rotational Off Joiners: Immediate Joiners Only Eligibility Criteria: Minimum 1 year of experience in Customer Support Voice Process Must be fluent in Hindi and English (both mandatory) Should be a graduate Mandatory Requirements: Personal laptop/desktop Stable Wi-Fi connection Proper power backup at home for uninterrupted work Compensation: CTC: 18,000 per month Take Home: Approx. 14,000 Contact to Apply: Archana : 9332827358

: Job TitleClient Implementation Specialist LocationMumbai, India Role Description About DIPL Deutsche India Pvt. Ltd., Mumbai, a wholly owned subsidiary of Deutsche Bank, acts as a talent pool for the bank's Corporate and Investment Banking team worldwide. This team significantly contributes to Deutsche Bank's revenues and profits. As one of the leading Corporate & Investment banks globally, Deutsche Bank plays a crucial role in the global financial sector. Objective of the position The role involves onboarding Corporate Bank clients by: Implementing APIs end-to-end. Integrating clients technically. Managing technical client onboarding. Validating financial message formats for customers. Monitoring certificate expirations, coordinating renewals between clients and L2/Production teams, and executing setup changes. Providing Level 1 support for client calls and queries, resolving issues by initiating internal queries within Deutsche Bank and providing final responses What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Manage Client Projects Oversee a portfolio of client projects and ensure the end-to-end implementation of mandates. Cash Management Solutions Implement cash management solutions, including electronic banking, ERP interfaces, host-to-host connectivity, API services, payables, receivables, and liquidity management. Client Collaboration Work closely with the sales team to understand client requirements for products, services, and solutions, and manage post-sales relationships. Documentation: Execute Service Level Agreements and other product-specific documentation with customers. Team Management Lead and support the team through training and knowledge sharing. Agile Implementation Serve as an Implementation Owner in an agile team to deliver product builds that support business growth and strategy. Customer Support: Provide ongoing support for existing customers on cash management platforms and handle back-office administration. Technical Coordination: Act as the primary contact for technical support across all involved areas, coordinating communication with clients. Technical Investigations Initiate and coordinate technical investigations within the Global Implementation & Service organization, follow up with customers, escalate issues if necessary, and provide final feedback. Complaint Resolution: Analyze and address complaints from internal and external clients to ensure commitments are met and client satisfaction is restored Connectivity Troubleshooting Discuss and troubleshoot connectivity requirements and issues for hostto-host and API solutions. Issue Resolution Analyze and resolve connectivity issues during customer testing, including log file analysis. Client Configuration Configure clients in test systems and transition setups to production after successful testing. Digital Certificate Management Implement digital certificate management and configure encryption/signing using PGP, SMIME, X509, and JWE keys. Infrastructure CoordinationCoordinate with infrastructure teams for firewall opening requests. Production Activities: Handle production cut-over activities and verify production setups. Testing Coordination: Coordinate testing activities with multiple back-end application teams. Regular Communication Conduct regular calls with Implementation Managers and clients. Document Validation: Receive and validate all signed documents from customers before go-live. Issue Resolution: Solve production issues in a Level 1 role or coordinate with Level 2/3 teams in a 24/7 mode. Your skills and experience Communication Protocols and APIs Understand various communication protocols and APIs supported by the application to suggest suitable solutions. REST API Integration: Proficient in REST API integration and using Postman. File Transfer ProtocolsHands-on experience with various file transfer protocols (SFTP, AS2, HTTPS, FTPS) or API integration. SQL and Unix: Basic knowledge of SQL and Unix is essential. Security Protocols: Knowledge of TLS/mTLS, OAuth2.0, bearer tokens, and SSH authentication. Networking Basic understanding of firewall configurations and networks is an added advantage. Payment/Reporting Message Formats: Familiarity with various payment and reporting message formats (e.g., SWIFT MT101, MT940, MT942, and MX messages like pain.001.001.02, pain.001.001.03, pain.002.001.03, pain.008.001.02, camt.053.001.02, camt.052.001.02). Banking Payment Products Knowledge of various banking payment products globally (e.g., SEPA, FTS, ACH, UPI, NEFT, RTGS, FAST). Corporate Cash Management Experience in corporate cash management, trade, and custody application support. TLS Certificate Management Experience in TLS certificate renewal and management. Encryption/Decryption: Knowledge of encryption/decryption (PGP/JWE) and digital signatures. Competencies Excellent Communication Skills: Strong abilities in communication, psychology, and writing. Client Focus: Ability to balance the interests of Deutsche Bank and its clients effectively. Organizational Skills: Good organizational abilities with a keen attention to detail. Pressure Management: Capability to work under pressure and meet tight internal and client deadlines. Self-Motivation: Strong self-motivation, sound judgment, and a proactive attitude. Teamwork Encourages and reinforces teamwork, collaborating well with others. Passion: Demonstrates passion in all aspects of work Your Profile and background Education: Bachelors or Masters degree in Computer Science (preferred) or an equivalent field. Customer Service Experience At least 2 years of proven experience in customer service within a Corporate Investment bank. Cash Management Knowledge Understanding of cash management and related products, preferably within an international Corporate Investment bank, including global and domestic clearing systems and payment mechanisms, and awareness of new market developments (e.g., APIs). Language Skills: Fluent in English, both written and spoken How well support you

Key Responsibilities: Greet and assist customers at the showroom or over the phone Handle queries related to vehicle models, services, and accessories Coordinate service bookings, feedback, and follow-ups Manage customer complaints and escalate if required Maintain records in CRM and ensure timely updates Qualifications: Graduate (any stream), with good communication skills Prior experience in customer service or showroom handling preferred Basic computer knowledge (MS Office, CRM tools)

About this role Focuses on the critical interfaces between supply chain planning, customer service, product quality, regulatory, sales and logistics/ITO, with and end-to-end focus and a customer view point. Includes both short term operational troubleshooting as well as the longer term view of designing and building a reliable, cost effective and sustainable supply chain in the Area of scope. Promotes a customer focused Integrated Supply Chain quality culture by acting as the voice of the customer within the Business and the voice of the Business Supply Chain in front of the customers. In this role, you will require conceptual knowledge of theories, practices, and procedures as well as having general business knowledge developed through education or prior experience related to your discipline and functional area. You will need to have the ability to exchange straightforward information with others and ask questions to check for understanding. It is your responsibility to use established procedures and practice to analyze and resolve standard problems. You will be accountable for assigned contributions with no direct supervisory responsibilities. Your performance impacts your own work with limited impact on your team. You will need to use established procedures and practices to achieve objectives and meet deadlines. Responsibilities Duties, projects, tasks, and activities you would be responsible for in this role: Represents the business ISC in front of the Area Commercial teams and in front of the customers Accountable for his/her personal contributions towards the delivery of the target service levels in the Area of scope, including Get it Right, OTD, Order Automation/touches, SMI, supply chain cost to serve, Service QNs and days to close Champions Customer Success Teams in the Area, thus creating/maintaining a culture in the businesses where every employee is generating value for the customers and for Dow Accountable to implement the defined plans and actions in support of business needs Works closely with leveraged support functions (in particular Customer Service, Logistics including outplants, Procurement) to ensure the business requirements are most effectively met Leads collaboration projects with strategic customers to reduce waste in the E2E Supply Chain and enhance customer and supplier collaboration Networks with other Supply Chain Quality Leaders to optimize operations and leverage best practices globally Works with Quality, Regulatory and Logistic functions to develop a supply chain strategy to implement applicable quality/regulatory management systems (e.g. ISO 9001, TS 16949, ISO 22000, GMP, GDP, etc.) for all aspects of supply chain operations. Where appropriate, facilitate external systems certifications/audits (e.g. ISO 9001, FDA, etc.) Ensures effective design, implementation, and deployment of the cross functional CAMP work process for the business in the Area of scope and ensure effective RCIs and minimizes rework on customer complaints Qualifications 1-2 years of relevant experience preferred. University Degree, preferably in Supply Chain Management, Business, Engineering or other Sciences NA only: relevant military experience of an E6 ranking or higher The critical competencies required for success are: interpersonal effectiveness, understanding customer needs, team work, taking initiative, problem solving skills, technical proficiency in use of computer applications and analytical skills and Dow policies and procedures, disciplined and good at implementation

Support Ombudsman in investigating complaints & concerns raised by individuals & stakeholders regarding services & operations of INSURANCE, ensuring timely resolution Assist in documenting findings, recommendations, actions taken to address issues Required Candidate profile Experience in Ombudsman roles, conflict resolution, or related fields Proven ability to handle sensitive & confidential information with discretion Exceptional analytical & problem-solving skills

Hiring For Analyst / Sr.Analyst / SME & TL Roles with a leading International BPO Location- Mumbai, Chennai and Hyderabad Mumbai- F2F interview IF INTERESTED CALL on 9740521948 OR Share CV Mohini.sharma@adecco.com ESSENTIAL QUALIFICATION: Graduate with 1 year - 5 years of overall processing experience Flexible to work in night shift timings Communication skills in English, both verbal and written Knowledge P&C Commercial Insurance ESSENTIAL SKILLS/PERSONALITY TRAITS: Resources executing day to day activities of the engagement Strong analytical, logical and data management skills preferred Service Excellence orientation MS Office Skills Basic keyboarding skills and computer skills of data entry Personal effectiveness skills Prioritizes and tracks own activities Follows documented processes Documentation of own work on a daily basis Interpersonal skills Strive to understand and resolve issues/queries at the first instant Keeps own work aligned with teams requirements

Urgently Hiring For Analyst / Sr.Analyst / SME & TL Roles with a leading International BPO @ Mumbai / Chennai & Hyderabad Location. Mumbai Only f2f Interviews. Apply - rohita.robert@adecco.com ESSENTIAL QUALIFICATION: Graduate with 1 year - 5 years of overall processing experience Flexible to work in night shift timings Communication skills in English, both verbal and written Knowledge P&C Commercial Insurance ESSENTIAL SKILLS/PERSONALITY TRAITS: Resources executing day to day activities of the engagement Strong analytical, logical and data management skills preferred Service Excellence orientation MS Office Skills Basic keyboarding skills and computer skills of data entry Personal effectiveness skills Prioritizes and tracks own activities Follows documented processes Documentation of own work on a daily basis Interpersonal skills Strive to understand and resolve issues/queries at the first instant Keeps own work aligned with teams requirements

Position- Sr. Sales Coordinator/Assistant Manager/Backend Manager Company Name - UD Food Products Pvt. Ltd. Industry - FMCG Snacks and Namkeen Qualification - Graduate/Post Graduate Location- Ghaziabad Experience required - 3- 8 years Salary- 3 to 5 lpa (Negotiable for deserving candidates) Roles and Responsibility- Oversee the productivity of the backend sales team and ensure compliance with sales processes. Implement sales procedures effectively as per the companys standard operating protocols. Conduct regular sales review meetings and prepare detailed MIS reports for management. Analyse distributor dashboards and share key insights to aid decision-making. Collaborate with the frontend team to set sales targets and track progress. Ensure high levels of customer satisfaction through prompt service and support. Define revenue goals and develop strategies to achieve them efficiently. Monitor and manage logistics and sales expenses within the allocated budget. Train and upskill backend sales team members to enhance performance and resolve operational issues. Support distributor network expansion and handle customer complaints effectively. Plan and share weekly production plan based on sales forecasting Ensure all mis report & data available for weekly review meeting & conduct weekly meeting Manage team building - create specific training videos & induction plan for sales team monthly sales team PJP final with alignment of sales team Track performance and targets of field sales staff, including SOs, ASMs, and RSMs, using Bizom and distributor communications. Interested candidate can share their resume on: hr-admin@udfood.in or whatsapp on 9711619146

SPE/TL - Complaint resolutions with US mortgage background

Should have Technical knowledge on CCTV, Addressable Fire Alarm System, Access control System, Public Addressable System Exp. in operations and maintenance of LV system Ensure all service /small work invoice are raised on time and submitted to client Required Candidate profile Responsible for 1.SLA of service calls / PM completion on time 2.AMC renewals on time with escalation 3.Billing and collection 4.Attending client meetings 5.AMC renewals on time with escalation

Project Name: Diya Greencity, Raj Nagar Extension, Ghaziabad A 14-storey residential township with 900+ occupied flats, promoted by Eureka Builders Pvt. Ltd., featuring STP, lifts, common areas, and landscaped surroundings. Key Responsibilities: Supervise daily cleaning of staircases, corridors, lifts, parking, garden, and common toilets . Allocate and monitor work schedules of housekeeping staff (safai karamcharis) . Ensure availability of cleaning materials (phenyl, broom, mop, gloves, etc.). Inspect cleanliness quality and resolve complaints from residents. Coordinate with Facility Manager and report staff attendance, leaves, and performance. Maintain hygiene standards in waste collection , garbage disposal, and drain cleaning. Handle emergency cleaning situations and festive preparation/cleaning . Requirements: 2-4 years of experience in housekeeping supervision (residential society, hotel, or hospital). Basic reading/writing skills (Hindi or English). Leadership ability to manage a small team. Physically fit and active on rounds. Experience with waste segregation or eco-friendly cleaning practices is a plus. Location: On-Site Diya Greencity, Raj Nagar Extension, Ghaziabad Google Maps Salary: 20,000 – 32,000/month + Overtime (based on experience) Work Hours: 6:30 AM – 3:30 PM (Alternate Sundays off) How to Apply: Call or WhatsApp: +91-9643546733 Email (optional): hr@diyagreencity.com Mention: “ Housekeeping Supervisor – Diya Greencity"

Jiyan Infographic is looking for Client Relationship Executive to join our dynamic team and embark on a rewarding career journey Building and maintaining relationships with existing clients, ensuring that their needs are met and that they are satisfied with the company's products or services Identifying opportunities to upsell or cross-sell products or services to clients, and working with sales and marketing teams to develop proposals and presentations Responding to client inquiries, resolving complaints or issues, and ensuring that all client communications are professional, timely, and accurate Developing a deep understanding of the company's products or services, as well as the needs and preferences of target clients, and using this knowledge to inform business strategies and plans Analyzing client feedback and data, and providing recommendations for improvements to the company's products or services Developing and maintaining a database of client information, and using this information to track client activity, preferences, and feedback

About this role Focuses on the critical interfaces between supply chain planning, customer service, product quality, regulatory, sales and logistics/ITO, with and end-to-end focus and a customer view point. Includes both short term operational troubleshooting as well as the longer term view of designing and building a reliable, cost effective and sustainable supply chain in the Area of scope. Promotes a customer focused Integrated Supply Chain quality culture by acting as the voice of the customer” within the Business and the voice of the Business Supply Chain in front of the customers. In this role, you will require conceptual knowledge of theories, practices, and procedures as well as having general business knowledge developed through education or prior experience related to your discipline and functional area. You will need to have the ability to exchange straightforward information with others and ask questions to check for understanding. It is your responsibility to use established procedures and practice to analyze and resolve standard problems. You will be accountable for assigned contributions with no direct supervisory responsibilities. Your performance impacts your own work with limited impact on your team. You will need to use established procedures and practices to achieve objectives and meet deadlines. Responsibilities – Duties, projects, tasks, and activities you would be responsible for in this role Represents the business ISC in front of the Area Commercial teams and in front of the customers Accountable for his/her personal contributions towards the delivery of the target service levels in the Area of scope, including Get it Right, OTD, Order Automation/touches, SMI, supply chain cost to serve, Service QNs and days to close Champions Customer Success Teams in the Area, thus creating/maintaining a culture in the businesses where every employee is generating value for the customers and for Dow Accountable to implement the defined plans and actions in support of business needs Works closely with leveraged support functions (in particular Customer Service, Logistics including outplants, Procurement) to ensure the business requirements are most effectively met Leads collaboration projects with strategic customers to reduce waste in the E2E Supply Chain and enhance customer and supplier collaboration Networks with other Supply Chain Quality Leaders to optimize operations and leverage best practices globally Works with Quality, Regulatory and Logistic functions to develop a supply chain strategy to implement applicable quality/regulatory management systems (e.g. ISO 9001, TS 16949, ISO 22000, GMP, GDP, etc.) for all aspects of supply chain operations. Where appropriate, facilitate external systems certifications/audits (e.g. ISO 9001, FDA, etc.) Ensures effective design, implementation, and deployment of the cross functional CAMP work process for the business in the Area of scope and ensure effective RCIs and minimizes rework on customer complaints Qualifications 1-2 years of relevant experience preferred. University Degree, preferably in Supply Chain Management, Business, Engineering or other Sciences NA only: relevant military experience of an E6 ranking or higher The critical competencies required for success are: interpersonal effectiveness, understanding customer needs, team work, taking initiative, problem solving skills, technical proficiency in use of computer applications and analytical skills and Dow policies and procedures, disciplined and good at implementation

looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti

Responsibilities: Manage after sales services & warranties Resolve complaints promptly Ensure customer satisfaction through timely resolutions Collaborate with production team on product improvements

Conduct metallography, RCA, QA of CR/BA/pickling lines, CTQ/SPC analysis, CAPA, SOPs; support 8D/5Why tools; ensure ASTM/BIS compliance and continuous improvement initiatives.

Job Role - Matured & courteous male/Female to handle the Members/ visitors visiting to the office Ensuring the booking of the members into the desired resorts of Club Mahindra Holidays Efficient to handle the variety of members queries and to satisfy them effectively Ensuring the compliance of the present system/ processes. Excellent in leadership qualities with good in communication into English and Hindi Pleasing personality & excellent telephone etiquettes & netiquettes Should be highly enthusiastic, diligent and excellent to work for long tenure Must have experience of well structured work profile with dire TATs Should do revenue generation by Cross sell and upgrades For more details call -9369600228

Greetings from Equiniti India. Company Overview: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQs vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary : To provide timely and accurate complaint responses and Internal Dispute Resolution (IDR). Resolve a variety of high-level complex complaints from Members, Representatives, Actuaries, Trustees, Financial Conduct Authority (FCA), Financial Ombudsman Service (FOS) and The Pensions Ombudsman (TPO). Core Duties/Responsibilities : The successful candidate will be responsible for the following: Working collaboratively and in partnership with stakeholders using their knowledge and understanding of complaints handling, pensions and related issues. Establishing effective working relationships with key personnel. May act as a Lead. Coordinating and facilitating the work of others. Contribute towards the quality and compliance process, through the checking of casework where appropriate. Identifying key issues and patterns from data Completion of targeted work and to the required level of accuracy. Working well within teams and supporting colleagues. Professional communication in both written and oral forms. Identify own training needs. Skills, Capabilities and Attributes : The successful candidate will demonstrate the following experience, skills and behaviours: Essential: Complaint handling/IDR experience. Numerate, articulate, strong attention to detail, excellent grammatical skills and able to present complex information in plain English. Able to persuade and influence others to achieve agreed objectives. Experience of dealing with stakeholder groups/external organisations. Analytical thinker with an enquiring mind. Advanced and specialised expertise developed through job related training and work experience. Desirable: Pensions experience. A good working knowledge of pensions administration software. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK . Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC. Eligibility Criteria: Excellent Communication Skill Experience 4- 8 years Location: Bengaluru -Electronic City Chennai - Taramani Flexible to work in day shift (UK Shift)