59 Complaints Resolution Jobs

Handle calls, emails & chats, resolve queries, maintain records, coordinate with teams, upsell when needed, ensure high customer satisfaction, and meet key performance metrics.

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job progress and keep customers informed. Ensure timely completion of service/repair. Cost Estimation & Approval Provide accurate repair estimates. Obtain customer approval before carrying out additional work. Quality Check & Vehicle Delivery Inspect serviced vehicles before handover. Explain work done, costs, and warranty coverage to the customer. Ensure smooth and timely delivery of vehicles. Customer Relationship Management Handle customer complaints and resolve issues. Follow up with customers post-service for feedback. Maintain long-term relationships to build loyalty. Documentation & Compliance Maintain service records and job documentation. Ensure compliance with manufacturer and company standards. Skills Required Strong communication & interpersonal skills. Technical knowledge of automobiles. Problem - solving & conflict resolution skills. Customer service orientation. Sales and upselling ability. Time management & multitasking. Requirements Exp req- Min 2 years as a Service advisor in automobile industry Benefits Salary- 25-30k CTC per month

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job progress and keep customers informed. Ensure timely completion of service/repair. Cost Estimation & Approval Provide accurate repair estimates. Obtain customer approval before carrying out additional work. Quality Check & Vehicle Delivery Inspect serviced vehicles before handover. Explain work done, costs, and warranty coverage to the customer. Ensure smooth and timely delivery of vehicles. Customer Relationship Management Handle customer complaints and resolve issues. Follow up with customers post-service for feedback. Maintain long-term relationships to build loyalty. Documentation & Compliance Maintain service records and job documentation. Ensure compliance with manufacturer and company standards. Skills Required Strong communication & interpersonal skills. Technical knowledge of automobiles. Problem - solving & conflict resolution skills. Customer service orientation. Sales and upselling ability. Time management & multitasking. Requirements Exp Required- Minimum 1.5 years as a Service Advisor Benefits Salary- 20-30k CTC per month

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job progress and keep customers informed. Ensure timely completion of service/repair. Cost Estimation & Approval Provide accurate repair estimates. Obtain customer approval before carrying out additional work. Quality Check & Vehicle Delivery Inspect serviced vehicles before handover. Explain work done, costs, and warranty coverage to the customer. Ensure smooth and timely delivery of vehicles. Customer Relationship Management Handle customer complaints and resolve issues. Follow up with customers post-service for feedback. Maintain long-term relationships to build loyalty. Documentation & Compliance Maintain service records and job documentation. Ensure compliance with manufacturer and company standards. Skills Required Strong communication & interpersonal skills. Technical knowledge of automobiles. Problem - solving & conflict resolution skills. Customer service orientation. Sales and upselling ability. Time management & multitasking. Requirements Exp Required- Minimum 1.5 years as a Service Advisor Benefits Salary- 20-30k CTC per month

Role & responsibilities • Provide a comprehensive Management service to ensure that all amenities are resourced and maintained to high-class industry standard. • Ensure all services are performed as per Standard Service Specifications. • Ensure preparation of management budgets and perform collection • Manage the budget efficiently and yield cost savings where possible without compromising quality of service. • Maintain site accommodation and services, through contractors and direct labour, in most cost-effective way. • Ensures occupancy of sites complies with statutory legislation. • Ensure quality of staff, appraising and developing them to ensure maximum contribution. • Proactive liaison with local municipal authorities. • Interviews, selects, hires, supervises, and reviews qualified operation and management staff • Ensure compliance with basic statutory requirements like licenses, permits etc. • Ensures that all client deliverables are submitted in a timely manner. • Acts as the liaison to local community public interest groups • Ensures that entire staff maintains a critical eye on all aspects of physical care • Formulate strategic directions towards effective management of site operation. • Provides suitable business controls & administer policies/ processes / procedures. • Formulates suitable budgeting controls • Monitor SLAs & KPIs towards effective service delivery • Manage vendor relationships. • Fosters and maintain a resident is our guest philosophy among the staff. • Ensure that company policies and procedures are consistently applied to required standard • Assist with the Management / Vendor for major internal and external works among with the relevant surveyor or professional consultant. • Manage hard & softcopy data and emails and ensure all client files are updated • Deals with apartment owners/tenants queries verbally and in written form • Carry out daily site round to ensure all building are in good order • Manage on site staff and associated relevant employment issues • Ensure health & safety regulation are adhered to and that general and fire risk assessment recommendation are implemented across the team • Review and agree all circular and client correspondence including newsletters ensuring that communication is regular • Quickly resolve emergency maintenance issues • Facilitate learning and development for all the team members of the department

Role & responsibilities : Regulatory Program Execution Develop, implement, and continuously enhance compliance frameworks for PMS operations aligned with SEBI mandates and internal policies. Conduct periodic risk assessments on PMS offerings and monitor controls to mitigate noncompliance risks. Monitoring, Auditing & Reporting Lead internal audits and gap assessments to evaluate ongoing compliance with regulatory requirements and organizational standards. Prepare compliance reports summarizing findings and remediation plans for senior leadership and regulators. Policy & Process Management Develop and update PMS-related compliance policies, procedures, disclosures, and documentation. Embed compliance considerations into business operations, on boarding, client agreements, and marketing materials. Training & Stakeholder Engagement Design and deliver compliance training programs covering PMS regulations, anti-money laundering (AML), fair disclosure, client suitability, breach reporting, and ethics. Act as key liaison with frontline sales, portfolio managers, client servicing teams, and legal counsel to resolve compliance queries and concerns. Incident Management & Remediation Manage compliance investigations, complaint resolution, and remediation plans for PMS implementation lapses. Track corrective actions and verify effectiveness of implemented controls. Regulatory Interface & Advisory Maintain awareness of updates from SEBI and other relevant bodies, advise on applicability to PMS policies, disclosures, and compliance approaches. Facilitate external audits and regulatory examinations as needed.

Dear Candidates, Greetings from Mindgate Solutions!! About us-Mindgate Solutions Pvt. Ltd. has been in the forefront of the payments revolution from its inception, an outlook which has made it a key global player in payments technology and transaction processing. From building new generation payment gateways to mobile-based collections and payments platforms like RTP & UPI, Mindgate has been the true leader in the space . Our strategic alliance with ACI Worldwide is a way to bolster our presence in the payments domain. Through our partnership, we intend to blend our digital overlay services with ACI's Switch to leverage real-time UPI opportunities globally. We are currently hiring for Technical Consultant, a very crucial role and position that will help the organization to take it to the next level. Looking for someone who is Dynamic, Energetic and convincing enough to understand the emerging trends and challenges in Digital Payments. Role & responsibilities • Handling complaints • Providing solutions to complaints with stipulated timeline. Desired Skill Set • Recon handling experience in BFSI sector for Recon support resources. • Complaint handling experience in BFSI sector for Complaint support resources. • Knowledge of Basic Accounting processes of Banking • Settlement processes of NPCI • Reconciliation Processes & exception handling • Adjustments of NPCI • MS Office especially excel Interested one can share their updated resume to elton.d@mindgate.in Preferred candidate profile Hands on experience on Chargeback. Kindly share below details - Total Exp: Relevant Exp: Current CTC: Expected CTC: Notice Period: Willingness to commute at Belapur location:(Yes/No): SSC, HSC, Graduation passing certificate :(Yes/No): Experience letters of all previous organizations:(Yes/No): Do you have PF in all organizations:(Yes/No): Open to work on Alternate Saturday:(Yes/No):

About DIPL Deutsche India Pvt. Ltd. , Mumbai, a wholly owned subsidiary of Deutsche Bank, acts as a talent pool for the bank's Corporate and Investment Banking team worldwide. This team significantly contributes to Deutsche Bank's revenues and profits. As one of the leading Corporate & Investment banks globally, Deutsche Bank plays a crucial role in the global financial sector. Objective of the position The role involves onboarding Corporate Bank clients by: Implementing APIs / SaaS product end-to-end. Coordinate Client Integration / Technical client onboarding. Validating financial message formats for customers, Resolving issues by initiating internal queries within Deutsche Bank and providing final responses. Your key responsibilities Manage Client Projects: Oversee a portfolio of client projects and ensure the end-to-end implementation of mandates. Cash Management Solutions: Implement cash management solutions, including electronic banking, ERP interfaces, host-to-host connectivity, API services, payables, receivables, and liquidity management. Client Collaboration: Work closely with the sales team to understand client requirements for products, services, and solutions, and manage post-sales relationships. Documentation: Execute Service Level Agreements and other product-specific documentation with customers. Team Management: Lead and support the team through training and knowledge sharing. Agile Implementation: Serve as an Implementation Owner in an agile team to deliver product builds that support business growth and strategy. Customer Support: Provide ongoing support for existing customers on cash management platforms and handle back-office administration. Internal Team Coordination: Act as the primary contact for Client to reach out related to the implementation project and coordinate with internal team for resolution till closure. Complaint Resolution: Analyze and address complaints from internal and external clients to ensure commitments are met and client satisfaction is restored. Regular Communication: Conduct regular calls with Implementation Managers and clients. Document Validation: Receive and validate all signed documents from customers before go-live. Your skills and experience API design and development : Experience with API design principles, RESTful APIs, API security, and API gateways. Cloud platforms: Knowledge of cloud platforms like AWS, Azure, Google Cloud, or Heroku. SaaS platforms: Knowledge with SaaS platforms like Salesforce, Zendesk, or HubSpot. Security and compliance: Understanding of security and compliance frameworks like OAuth, OpenID Connect, or HIPAA. Payment/Reporting Message Formats: Familiarity with various payment and reporting message formats (e.g., SWIFT MT101, MT940, MT942, and MX messages like pain.001.001.02, pain.001.001.03, pain.002.001.03, pain.008.001.02, camt.053.001.02, camt.052.001.02). Banking Payment Products: Knowledge of various banking payment products globally (e.g., SEPA, FTS, ACH, UPI, NEFT, RTGS, FAST). Corporate Cash Management: Experience in corporate cash management, trade, and custody application support. Competencies Excellent Communication Skills: Strong abilities in communication, psychology, and writing. Client Focus: Ability to balance the interests of Deutsche Bank and its clients effectively. Organizational Skills: Good organizational abilities with a keen attention to detail. Pressure Management: Capability to work under pressure and meet tight internal and client deadlines. Self-Motivation: Strong self-motivation, sound judgment, and a proactive attitude. Teamwork: Encourages and reinforces teamwork, collaborating well with others. Passion: Demonstrates passion in all aspects of work. Your Profile and background Education: Bachelors or Masters degree (Commerce / Engineering) or an equivalent field. Collaboration: Ability to work collaboratively with cross-functional teams Customer Service Experience: At least 2 years of proven experience in SaaS / API Client implementation Projects. Cash Management Knowledge: Understanding of cash management and related products, preferably within an international Corporate Investment bank, including global and domestic clearing systems and payment mechanisms, and awareness of new market developments (e.g., APIs). Language Skills: Fluent in English, both written and spoken.

The role at Tata Motors focuses on designing, manufacturing, and selling world-class Electric Vehicles in India. As part of the Sales, Marketing & Customer Care department, your responsibility will be to drive retail sales and ensure a strong customer experience for EV products. Your key focus will be on strengthening the sales process and working on sales enablers. You will be a part of the Electric Vehicles Sales Capability Development Program, which aims to ensure the success of candidates from both within and outside the industry. This will be achieved through a comprehensive online and classroom training program covering aspects such as Product Training, Sales Process Training, and Plant Visits. Your main responsibilities will include serving as the EV Product Specialist to address customer queries at dealerships, ensuring pipeline management efficiency, following up on leads, managing customer experience at dealerships, and contributing to EV market development and community building. Additionally, you will conduct home visits and product demonstrations, organize micro-market activations, manage lead activations, optimize test drive vehicle utilization, ensure the availability of trained Customer Advisors, and train dealership sales workforce on EVs. You will interact with various stakeholders, including Territory Sales Managers for guidance, General Managers of Dealerships for daily work management, Customer Advisors, and customers for product knowledge and sales closure. The ideal candidate for this role is an Engineering Graduate with 0-3 years of sales experience, preferably in Automobile, Allied products sales, Industrial products, or related fields. Strong verbal and written communication skills in English and the local language of the respective city are required, along with a proven track record in sales, leadership experience, knowledge of the passenger vehicle sales process, and technical knowledge of Passenger Vehicles products of TML & competition. Key skills and competencies for this role include the ability to lead and manage teams to achieve targets, a strong customer orientation, the ability to influence colleagues and dealer manpower, willingness to learn new technologies, and effective prioritization and management of the customer pipeline to drive sales efficiently.,

Virtual Relationship Manager Retail Banking IDFC First Bank | Hiranandani Business Park, Thane (Mumbai) Job Description We are hiring Virtual Relationship Managers to strengthen our Retail Banking – Liabilities business. The role involves building long-term customer relationships, promoting digital banking, and achieving CASA & cross-sell growth targets through virtual/telephonic interactions. Roles & Responsibilities Manage and deepen customer relationships via regular calls/video meetings. Drive CASA growth (Current & Savings Accounts) and acquire new clients. Cross-sell banking products (credit cards, loans, insurance, SIPs, investments). Promote digital banking adoption (Mobile/Net Banking, Optimus App). Handle customer queries/complaints as per NPS service standards. Coordinate with internal teams to ensure smooth asset & trade transactions. Achieve daily calling target of 200 calls and monthly sales scorecard goals. Onboard eligible customers to the Relationship Banking (RB) program. Key Skills Retail Banking, Liabilities, CASA, Current & Savings Accounts, Deposits, Cross Sell, Digital Banking, Customer Relationship Management, Complaint Resolution, Credit Cards, Loans, Insurance, SIP, Investments, Wealth Management, Telecalling, Sales Orientation, MS Office, CRM Tools Candidate Requirements Graduate (mandatory) – Commerce, Finance, Management preferred Postgraduate (MBA/PGDM in Finance/Marketing/Banking) preferred Minimum 3 years of Retail Banking / Liabilities experience Strong communication & interpersonal skills Customer-focused, sales-driven, tech-savvy Maximum Age: 28 years Compensation & Benefits Salary Range: 3.6 LPA – 7.5 LPA (as per market standards & experience) Full-Time, Permanent Role Payroll: IDFC First Bank Work Mode & Location In-office role at Hiranandani Business Park, Thane

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide accurate information about products or services to customers. Resolve complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer experience. Maintain high levels of product knowledge to effectively support customers. Identify opportunities to upsell or cross-sell products or services. Job Requirements Minimum 1 year of experience in customer service or a related field. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to work collaboratively as part of a team.

Job Description : Leadership skills with the ability to motivate and manage a team. Experience in luxury retail operations and handling sales teams. Strong focus on sales targets and store performance. Excellent customer engagement and complaint resolution skills. Familiarity with inventory, billing systems, and visual merchandising. Quick decision-maker under pressure. Willingness to work shifts, weekends, and high-demand environments. Reliable, responsible, and result-oriented professionals.

Leadership skills with the ability to motivate and manage a team. Experience in luxury retail operations and handling sales teams. Strong focus on sales targets and store performance. Excellent customer engagement and complaint resolution skills. Familiarity with inventory, billing systems, and visual merchandising. Quick decision-maker under pressure. Willingness to work shifts, weekends, and high-demand environments. Reliable, responsible, and result-oriented professionals.

Leadership skills with the ability to motivate and manage a team. Experience in luxury retail operations and handling sales teams. Strong focus on sales targets and store performance. Excellent customer engagement and complaint resolution skills. Familiarity with inventory, billing systems, and visual merchandising. Quick decision-maker under pressure. Willingness to work shifts, weekends, and high-demand environments. Reliable, responsible, and result-oriented professionals. Location - New Delhi,Amdabad,Bengaluru,Mumbai

Role & responsibilities Help Desk Team Lead to manage a team of customer support executives. This team is responsible for executing outbound and inbound calls including Birthday and Anniversary greetings, feedback, promotional campaigns, and service-related support. The ideal candidate will drive team performance while ensuring high-quality customer interactions aligned with Khazana's brand experience. Team leadership & Operations Customer calling activities Quality & Process adherence Reporting & Insights Cross-functional collaboration Preferred candidate profile Candidates with at least 6 to 10 years of Customer support and 2 years in lead or Supervisory role. Should be able to converse fluently in Tamil, Telugu, and English. Knowledge of Cloud telephony platforms (Knowlarity, Exotel), Call tracking systems, and MS Excel. Required Skills: Strong Leadership and People management skills Proficient in Salesforce CRM or other Helpdesk platforms Excellent verbal communication and problem solving abillities Familiar with Customer centric calling etiquette, especially for greetings, and relationship building.

Hi Job Seekers Greetings From Shining Stars, We are Hiring for Customer Service Executive profile for NOIDA location. Please go through the job description - Job Title: Customer Support Executive Chat / Voice Process Location: Noida Salary package- Fresher - Upto 22k in hand Experienced - Upto 30K in hand Plus Other Corporate Benefits. Responsibilities: Provide real-time assistance to customers via live chat or call. Resolve queries related to products, services, orders, or technical issues. Maintain accurate and detailed records of customer interactions. Ensure timely and effective resolution to customer issues. Collaborate with team members and escalate complex queries as needed. Meet performance and quality targets set by the company. Requirements: Education: 12th Pass or Graduate (Any Stream) Experience: Freshers welcome Experienced (6 months 2 years) in chat/email/voice support preferred Skills: Strong written English communication Typing speed: 30 WPM with good accuracy Basic computer knowledge and multitasking skills Willingness to work in rotational shifts and rotational week offs Work Schedule: 6 Days Working Rotational Shifts Rotational Weekly Offs How To Apply - Interested candidates can connect with me on 8630365298 (Palakshi)

Job Description Service Engineer Position : Service Engineer Location : Pirana / Thaltej, Ahmedabad (with Frequent Travel Pan-India, occasional abroad) Department : Service (After Sales) Salary : 20,000 30,000 CTC Type : Full-time About Us At PressureJet Systems Pvt. Ltd., we believe that exceptional service fuels our reputation. With a global presence in 50+ countries and a legacy of over 25 years, we lead the industry in High-Pressure Plunger Pumps and back our quality with premium service support. As a Service Engineer, you will be the frontline ambassador of PressureJet, ensuring machines run reliably, customer complaints are resolved effectively, and clients experience world-class service. The Role We’re seeking technically strong and customer-focused Service Engineers to carry out installation, commissioning, complaint resolution, AMC execution, and preventive maintenance. You’ll also support spare parts sales, provide feedback for process improvement, and act as the face of PressureJet at client sites. Key Responsibilities 1. Installation, Commissioning & Preventive Maintenance Carry out installation and commissioning of High-Pressure Plunger Pumps and systems at customer sites. Execute preventive maintenance schedules to ensure equipment reliability. Conduct operational and safety training for customer operators. 2. Complaint Resolution & Customer Satisfaction Attend service complaints promptly and resolve them within SLA timelines. Ensure first-time-fix efficiency by preparing spares and tools before visits. Conduct root cause analysis for recurring complaints and share insights with the Service Manager. Delight customers by reducing complaints from the root cause, converting detractors to neutrals, and making satisfied clients promoters. 3. AMC Execution & Spare Parts Support Execute AMC visits as per schedule and maintain checklists. Promote spare parts sales by identifying customer requirements during service visits. Support spare dispatch verification and usage reporting. 4. Reporting & Documentation Maintain accurate service reports for each visit, including job completion, spares used, and customer feedback. Update CRM/ERP with service details and complaint closure status. Submit TAT (Turnaround Time) reports for complaint handling. 5. Teamwork & Coordination Coordinate with Service Manager and peers for complaint allocation and spares readiness. Provide technical feedback to the Design and Production teams on product issues. Support training of new engineers and technicians. Required Skills and Competencies Technical Expertise Knowledge of pumps, hydraulics, and high-pressure systems. Proficiency in troubleshooting, installation, and commissioning. Ability to conduct preventive maintenance and RCA. Basic knowledge of Excel, CRM, and ERP tools. Soft Skills Strong communication and customer-handling skills. Problem-solving attitude with focus on first-time resolution. Discipline, time management, and willingness to travel extensively. Team player with accountability and ownership. Educational Qualification Diploma / B.E. in Mechanical or Production Engineering (First Class preferred) Experience 1–3 years of hands-on experience in service, preferably in capital equipment/industrial machinery. Freshers with strong technical skills and willingness to learn may also apply. Travel Requirements Extensive travel across India for installations, complaint resolution, AMC, and audits. Why You’ll Love Working with Us Exposure to cutting-edge high-pressure technology. Structured technical and soft skills training programs. Opportunity to grow into Senior Engineer / Service Manager roles. Direct impact on customer satisfaction and company reputation. Reporting To Direct : Service Manager Final : Director - Marketing Performance Metrics (KPIs) Complaint Closure TAT % First-Time-Fix Efficiency Customer Satisfaction Score (CSAT) AMC Completion Rate Spare Parts Sales during Service Visits Reduction of Repeat Complaints through Root Cause Fix Conversion of Detractors to Neutrals and Neutrals to Promoters Service Documentation Accuracy Travel & Service Cost Optimization 360 Performance assessment from subordinates, reporting manager, customers, and job role. Contact Person Aadarsh Vajpai hrm@pressurejet.com | +91 63529 24655 Office: Pirana, Ahmedabad | Branch: Thaltej, Ahmedabad

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job progress and keep customers informed. Ensure timely completion of service/repair. Cost Estimation & Approval Provide accurate repair estimates. Obtain customer approval before carrying out additional work. Quality Check & Vehicle Delivery Inspect serviced vehicles before handover. Explain work done, costs, and warranty coverage to the customer. Ensure smooth and timely delivery of vehicles. Customer Relationship Management Handle customer complaints and resolve issues. Follow up with customers post-service for feedback. Maintain long-term relationships to build loyalty. Documentation & Compliance Maintain service records and job documentation. Ensure compliance with manufacturer and company standards. Skills Required Strong communication & interpersonal skills. Technical knowledge of automobiles. Problem - solving & conflict resolution skills. Customer service orientation. Sales and upselling ability. Time management & multitasking. Requirements Exp req- Min 2 years as a Service advisor in automobile industry Benefits Salary- 25-30k CTC per month

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job progress and keep customers informed. Ensure timely completion of service/repair. Cost Estimation & Approval Provide accurate repair estimates. Obtain customer approval before carrying out additional work. Quality Check & Vehicle Delivery Inspect serviced vehicles before handover. Explain work done, costs, and warranty coverage to the customer. Ensure smooth and timely delivery of vehicles. Customer Relationship Management Handle customer complaints and resolve issues. Follow up with customers post-service for feedback. Maintain long-term relationships to build loyalty. Documentation & Compliance Maintain service records and job documentation. Ensure compliance with manufacturer and company standards. Skills Required Strong communication & interpersonal skills. Technical knowledge of automobiles. Problem - solving & conflict resolution skills. Customer service orientation. Sales and upselling ability. Time management & multitasking. Requirements Exp Required- Minimum 1.5 years as a Service Advisor Benefits Salary- 20-30k CTC per month

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job progress and keep customers informed. Ensure timely completion of service/repair. Cost Estimation & Approval Provide accurate repair estimates. Obtain customer approval before carrying out additional work. Quality Check & Vehicle Delivery Inspect serviced vehicles before handover. Explain work done, costs, and warranty coverage to the customer. Ensure smooth and timely delivery of vehicles. Customer Relationship Management Handle customer complaints and resolve issues. Follow up with customers post-service for feedback. Maintain long-term relationships to build loyalty. Documentation & Compliance Maintain service records and job documentation. Ensure compliance with manufacturer and company standards. Skills Required Strong communication & interpersonal skills. Technical knowledge of automobiles. Problem - solving & conflict resolution skills. Customer service orientation. Sales and upselling ability. Time management & multitasking. Requirements Exp Required- Minimum 1.5 years as a Service Advisor Benefits Salary- 20-30k CTC per month

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job progress and keep customers informed. Ensure timely completion of service/repair. Cost Estimation & Approval Provide accurate repair estimates. Obtain customer approval before carrying out additional work. Quality Check & Vehicle Delivery Inspect serviced vehicles before handover. Explain work done, costs, and warranty coverage to the customer. Ensure smooth and timely delivery of vehicles. Customer Relationship Management Handle customer complaints and resolve issues. Follow up with customers post-service for feedback. Maintain long-term relationships to build loyalty. Documentation & Compliance Maintain service records and job documentation. Ensure compliance with manufacturer and company standards. Skills Required Strong communication & interpersonal skills. Technical knowledge of automobiles. Problem - solving & conflict resolution skills. Customer service orientation. Sales and upselling ability. Time management & multitasking. Requirements Exp Required- Minimum 1.5 years as a Service Advisor Benefits Salary- 20-30k CTC per month

Roles and Responsibilities Provide technical support to customers onsite, ensuring timely resolution of issues related to building materials and construction drawings. Conduct site execution, installation, and supervision for various projects. Collaborate with civil engineering teams to manage project sites effectively. Oversee onsite coordination activities for smooth site management. Ensure compliance with fire safety regulations and resolve complaints promptly. Desired Candidate Profile 2-4 years of experience in a similar role or industry (building material sales). Diploma/B.Tech/B.E. degree in relevant field (Mechanical or Civil Engineering). Strong knowledge of building materials, construction drawings, and civil engineering principles. Excellent communication skills for effective customer interaction.

Job Title : Area Sales Manager / Area Sales Officer MS Pipes Company : Mahalakshmi Profiles Pvt. Ltd. Location : Telangana or (as per territory assigned) Experience : 2-5 Years Education : Graduate / Diploma (Any stream) Industry : Steel / Construction / Building Materials Functional Area : Sales, Channel Sales Role Category : Channel Sales Employment Type : Full Time, Permanent Job Description : We are looking for dynamic and motivated Area Sales Professionals (ASM/ASO) to join our growing team at MPL Group. The ideal candidate will have experience in channel sales of MS Pipes or steel products , with a strong local market understanding and relationship-building capabilities. Key Responsibilities : Achieve sales targets in the assigned territory through dealers, distributors, and fabricators Visit channel partners regularly and promote MS Pipes Generate leads, convert them to orders, and coordinate till delivery Execute territory-specific sales strategies and report on competitor activities Maintain strong relationships with customers and resolve service issues Prepare and update daily visit reports in CRM Coordinate with dispatch/logistics for order fulfilment Candidate Profile : 25 years of experience in channel sales (MS Pipes / Steel / Building Materials preferred) Strong communication, negotiation, and interpersonal skills Sound knowledge of local markets Basic understanding of CRM systems and daily reporting Self-driven and result-oriented team player Growth Opportunities : Fast-track promotion to Regional / Zonal Manager based on performance Cross-functional movement (Sales, Supply Chain, Logistics, Key Accounts) Exposure to ERP, CRM, ISO processes, and leadership grooming Perks & Benefits : Competitive salary. Health & wellness programs (Medical, Dental, GMC/GPA) Team outings, recognition programs, and long-term career growth Apply Now to be part of a growing organization with strong roots in the steel industry and a people-first culture.

looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti

Job Summary: We are seeking a detail-oriented and technically competent Electrical Purchase Engineer to manage the sourcing and procurement of Low Tension (LT) and High Tension (HT) electrical materials. The ideal candidate will ensure cost-effective, timely, and high-quality procurement in line with project specifications and vendor compliance. _________________________________________________________________________ Key Responsibilities: Procurement & Sourcing Identify, evaluate, and finalize vendors for LT/HT electrical materials (cables, switchgear, panels, transformers, relays, etc.) Prepare and issue Request for Quotations (RFQs) and Purchase Orders (POs) Negotiate prices, credit terms, and delivery schedules with suppliers Technical Evaluation Review and interpret electrical specifications, SLDs, and BOQS Ensure all procured items meet technical standards (IS/IEC/CBIP/RDSO/spec sheets) Coordinate with design/project teams to validate technical compliance of vendor offers Vendor Development & Management Maintain approved vendor lists and build new vendor relationships Conduct vendor audits and quality inspections as required Monitor vendor performance and ensure timely material delivery Logistics & Coordination Coordinate with stores, project sites, and logistics teams for smooth dispatch & tracking Follow up on delivery schedules and resolve supply chain bottlenecks Cost & Compliance Control Ensure procurement within budgetary constraints Maintain records of quotations, purchase history, and payment status Ensure adherence to organizational and regulatory procurement policies Required Skills & Qualifications: B.E./Diploma in Electrical Engineering 2-3 years of relevant experience in electrical procurement (preferably EPC, metro, power, or infrastructure projects) Sound knowledge of LT & HT equipment (HT Panels, RMUS, XLPE cables, transformers, etc.) Proficient in MS Excel, SAP/ERP , and procurement software Strong negotiation, analytical, and vendor management skills Ability to work under deadlines and handle multiple projects Candidate Profile: 1. Ability to work under deadlines. 2. Ability handle multiple projects. 3. Ability to work in group. Office : 6 days working Timing : 9.30 am to 6.30 pm