Job Title: Manager/ Senior Manager - Merchant Acquiring Solutions [ Depending on experience and competency] Department: Business Development (Presales / Sales) Domain: Online Payments / Merchant Acquiring / Solution Sales Role Overview We are seeking a high-performing Merchant Acquiring professional with strong exposure to UPI-based products and experience in managing large/enterprise client relationships . This role will be instrumental in expanding our merchant base, leading solution discussions, and collaborating with cross-functional teams to deliver scalable payment solutions. This is an Individual Contributor (IC) role with high ownership and cross-functional collaboration. Key Responsibilities Drive merchant acquiring growth through targeted outreach to enterprise and large-scale clients & merchants across sectors. Drive merchant acquiring initiatives focused on UPI-based solutions for enterprise clients Collaborate with internal product and tech teams to customize solutions aligned with enterprise merchant requirements Drive solutioning and consultative selling for key verticals (e.g., Retail, BFSI, Travel, Utilities) Work closely with partner banks, fintech’s, and national payment platforms (e.g., NPCI) to strengthen the acquiring proposition. Own end-to-end cycle: lead generation, solution mapping, pricing, onboarding & client success Work closely with product, tech, and compliance teams to enable seamless integration (API, SDK) Support strategic alliances with banks, fintech’s, and payment aggregators Stay updated on regulatory trends (NPCI, RBI) impacting the merchant acquiring landscape Key Skills & Competencies In-depth knowledge of merchant acquiring , digital payments, and UPI product ecosystem . Strong enterprise sales experience and client handling skills, with a consultative approach. Excellent communication and negotiation abilities with CXO-level stakeholders. Tech-savvy with hands-on understanding of API-based integrations , SDKs, payment infrastructure, and fraud management frameworks. Ability to work independently and influence across functions. What We’re Looking For 5+ years of experience in digital payments, fintech, merchant acquiring, or banking Proven success in acquiring and managing enterprise or large merchants Strong exposure to UPI product offerings and technical understanding Excellent client engagement, solutioning, and business development skills Ability to work independently in an IC setup , while coordinating across internal teams Nice to Have Hands-on experience with real-time payments platforms, UPI 2.0, BBPS, CBDC Prior exposure in growing Online Payment solutions or transaction-based payment models Being abreast of the latest trends and innovations in the UPI space. To Apply: Please Share Updated CV Notice Period Total Work experience Total & Relevant Experience in Sales/ Presales space Relevant Experience in Merchant Acquiring Experience in Acquiring Merchants (Yes/No); if yes large merchants (Y/N) ? Experience in handling Enterprise Merchants? (Y/N with Examples) Experience in solution selling / product solution selling? Experience in Online Payment Solutions? Experience in Fintech domain (Digital Payments/ Online Payments solutions)? Experience in Digital Payments space like ( UPI , BBPS, CBDC etc) ? Current & Expected CTC Hope you are fine for (IC) individual contribution role? Hope you are fine Work from Office and Work location Mumbai? Best Regards, Rohini Bastikar AVP HR & Head Talent Acquisition rohini.bastikar@mindgate.in Visit us on www.mindgate.solutions || Follow us on Linkedin |Youtube Show more Show less
Role: Java Technical Architect Experience: 10+ Years Key Skills: Java Spring Boot, Microservices, gRPC, NoSQL, SQL Location: Chennai Responsibilities Act as SPOC for the Architecture/Solution for end-to-end enterprise application Very strong experience in designing medium to large enterprise applications Strong Experience in developing, documenting, and deploying Microservices solutions on premise/cloud infrastructure. Define and enforce architectural principles, guidelines, and standards that support scalable, secure, and efficient solutions. Detail design of SQL and NO SQL databases Reviews and compares architectures and designs for various solutions Drive innovation by identifying opportunities for process improvements, automation, and the adoption of new technologies Ensure the architecture supports high availability, performance, and scalability to meet business demands Create and maintain detailed architectural documentation, including system diagrams, data flow diagrams, and technical specifications. Establish and enforce governance processes for architectural changes, ensuring consistency and adherence to standards Participate in scoping, estimating efforts etc. Provide technical guidance to the team Required Skills Should have commendable expertise in Java/J2EE technologies and frameworks such as Spring, Spring Boot, Hibernate JPA etc. Strong understanding of backend technologies, microservices architecture, cloud platforms (AWS, Azure, Google Cloud), and API integration. Strong experience on Databases and Design (Relational & NoSQL & GraphDB) Experience in web services (REST & SOAP) Strong experience of gRPC framework Strong knowledge of microservice orchestration platforms like Kubernetes. Should have expertise in messaging systems (Kafka, MQ, Rabbit MQ, JMS etc.), Sound knowledge of containerization (Dockers) and Kubernetes Exposure to Authentication, Authorization, SSO using JWT, OAuth, SAML is required. Knowledge with web technologies, including HTML, CSS, JavaScript, and modern front-end frameworks (e.g., React, Angular, Next.js). Experience in Agile execution methodology is mandatory Should have excellent verbal, written communication, and presentation skills.
Job Title: Manager/ Senior Manager/AVP - Merchant Acquiring Solutions [ Depending on experience and competency] Department: Business Development (Presales / Sales) Domain: Online Payments / Merchant Acquiring / Solution Sales Role Overview We are seeking a high-performing Merchant Acquiring professional with strong exposure to UPI-based products and experience in managing large/enterprise client relationships . This role will be instrumental in expanding our merchant base, leading solution discussions, and collaborating with cross-functional teams to deliver scalable payment solutions. This is an Individual Contributor (IC) role with high ownership and cross-functional collaboration. Key Responsibilities Drive merchant acquiring growth through targeted outreach to enterprise and large-scale clients & merchants across sectors. Drive merchant acquiring initiatives focused on UPI-based solutions for enterprise clients Collaborate with internal product and tech teams to customize solutions aligned with enterprise merchant requirements Drive solutioning and consultative selling for key verticals (e.g., Retail, BFSI, Travel, Utilities) Work closely with partner banks, fintech’s, and national payment platforms (e.g., NPCI) to strengthen the acquiring proposition. Own end-to-end cycle: lead generation, solution mapping, pricing, onboarding & client success Work closely with product, tech, and compliance teams to enable seamless integration (API, SDK) Support strategic alliances with banks, fintech’s, and payment aggregators Stay updated on regulatory trends (NPCI, RBI) impacting the merchant acquiring landscape Key Skills & Competencies In-depth knowledge of merchant acquiring , digital payments, and UPI product ecosystem . Strong enterprise sales experience and client handling skills, with a consultative approach. Excellent communication and negotiation abilities with CXO-level stakeholders. Tech-savvy with hands-on understanding of API-based integrations , SDKs, payment infrastructure, and fraud management frameworks. Ability to work independently and influence across functions. What We’re Looking For 5+ years of experience in digital payments, fintech, merchant acquiring, or banking Proven success in acquiring and managing enterprise or large merchants Strong exposure to UPI product offerings and technical understanding Excellent client engagement, solutioning, and business development skills Ability to work independently in an IC setup , while coordinating across internal teams Nice to Have Hands-on experience with real-time payments platforms, UPI 2.0, BBPS, CBDC Prior exposure in growing Online Payment solutions or transaction-based payment models Being abreast of the latest trends and innovations in the UPI space. To Apply: Please Share Updated CV Notice Period Total Work experience Total & Relevant Experience in Sales/ Presales space Relevant Experience in Merchant Acquiring Experience in Acquiring Merchants (Yes/No); if yes large merchants (Y/N) ? Experience in handling Enterprise Merchants? (Y/N with Examples) Experience in solution selling / product solution selling? Experience in Online Payment Solutions? Experience in Fintech domain (Digital Payments/ Online Payments solutions)? Experience in Digital Payments space like ( UPI , BBPS, CBDC etc) ? Current & Expected CTC Hope you are fine for (IC) individual contribution role? Hope you are fine Work from Office and Work location Mumbai? Best Regards, Rohini Bastikar AVP HR & Head Talent Acquisition rohini.bastikar@mindgate.in Visit us on www.mindgate.solutions || Follow us on Linkedin |Youtube
You should have Banking domain experience, which is mandatory for this role. As a techno-functional professional, you will need to collaborate closely with the Product and QA teams on a regular basis. A good understanding of technologies like Java, J2EE, etc., will be beneficial for this position. Your responsibilities will include interacting with a cross-functional team. Flexibility to travel to Chennai is required, with an initial travel frequency of once a month for approximately. However, travel will be mandatory for client meetings, testing, and other necessary activities. The ideal candidate should have 10 to 12 years of relevant experience. This is a full-time position based in Mumbai. The expected notice period for this role is immediate to a maximum of 15 days. Preferred qualifications include a Bachelor's degree. In terms of experience, a total of 10 years of work experience is preferred, with at least 3 years in a managerial role. This position requires in-person work. If you are interested in this opportunity, please reach out to the employer at +91 8779671932.,
The ideal candidate for this position should possess experience in the Banking domain, which is mandatory. You will be required to act as a techno-functional professional and collaborate closely with the Product and QA teams on a regular basis. A good understanding of technologies like Java, J2EE, etc., is essential for this role. Interaction with a cross-functional team will also be a part of your responsibilities. Additionally, you should be open to traveling to Chennai, with an initial frequency of once a month. Traveling will be necessary for client meetings, testing, and other related activities. The required experience for this position is 10 to 12 years. This is a full-time position based in Mumbai. The ideal candidate should be able to join immediately or within a maximum of 15 days" notice period. A Bachelor's degree is preferred for this role. The candidate should have a total of 10 years of work experience, with at least 3 years in a management role. The work location will be in person. For further details or to apply for this position, please contact the employer at +91 8779671932.,
Dear Candidates, Greetings from Mindgate Solution !! About us-Mindgate Solutions Pvt. Ltd. has been in the forefront of the payments revolution from its inception, an outlook which has made it a key global player in payments technology and transaction processing. From building new generation payment gateways to mobile-based collections and payments platforms like RTP & UPI, Mindgate has been the true leader in the space . Our strategic alliance with ACI Worldwide is a way to bolster our presence in the payments domain. Through our partnership, we intend to blend our digital overlay services with ACI's Switch to leverage real-time UPI opportunities globally. We are currently hiring for Technical Consultant, a very crucial role and position that will help the organization to take it to the next level. Looking for someone who is Dynamic, Energetic and convincing enough to understand the emerging trends and challenges in Digital Payments. Role & responsibilities • QA Strategy & Vision Develop and execute the comprehensive, long-term QA strategy and automation roadmap for the entire UPI platform, covering functional, non-functional, and regression testing. Define and own all key quality metrics and KPIs, establishing a data-driven approach to measure and improve product quality, test coverage, and team efficiency. Automation Framework & Architecture Architect, design, and oversee the implementation of a scalable, robust, and reusable test automation framework for API, mobile, and back-end services. o Lead the selection and implementation of best-in-class tools and technologies to support a modern, efficient automation stack. Team Leadership & Mentorship Lead, build, and mentor a high-performing team of QA engineers, automation specialists (SDETs), and performance testers. Foster a culture of technical excellence, innovation, and continuous learning within the QA organization. o Manage resource allocation, performance reviews, and career development for the entire QA team. Performance & Non-Functional Testing o Own the end-to-end strategy for non-functional testing, which is critical for a real-time payments platform. Direct the execution of rigorous performance, load, stress, and scalability testing to guarantee the platform can handle peak transaction volumes (TPS) with high availability and low latency. • Continuous Testing & DevOps Integration o Champion and drive the integration of automated testing into the CI/CD pipeline to enable true continuous testing and provide rapid feedback to development teams. Work closely with the DevOps and Infrastructure teams to ensure a stable and reliable testing infrastructure and environment. Governance & Stakeholder Collaboration Establish and govern all QA processes, including test planning, test case design, defect management, and release certification. o Act as the ultimate gatekeeper for quality, providing final sign-off on releases,Collaborate closely with Development Heads, Product Owners, and the Deputy Program Director to ensure quality is a shared responsibility across the entire program Preferred candidate profile • Experience: 14-18+ years of progressive experience in software quality assurance. o A minimum of 5-7 years in a leadership capacity, managing and setting the strategic direction for a large QA function. • Domain Expertise: o Mandatory experience in the Banking, Financial Services (BFS), or FinTech sector. o Deep domain knowledge of Payments, especially UPI, Cards, or other real-time transaction processing systems, is absolutely essential. • Technical & Automation Expertise: Proven, hands-on experience in architecting and building complex test automation frameworks from the ground up. Expert-level proficiency with API testing tools and frameworks (e.g., Postman, REST Assured, Karate). Extensive experience with performance testing tools (e.g., JMeter, Gatling, LoadRunner) and performance analysis. o Solid understanding of CI/CD principles and tools (e.g., Jenkins, Git, Docker, Kubernetes/OpenShift). Familiarity with mobile automation tools (e.g., Appium) is a strong plus. • Leadership Skills: Visionary leadership with a demonstrated ability to inspire a cultural shift towards quality and automation. Exceptional strategic planning, analytical, and problem-solving skills. Strong stakeholder management and communication skills, with the ability to effectively articulate the value of quality to business and technical leaders. Interested can share an updated profile on elton.d@mindgate.in Kindly share below details - Total Exp: Relevant Exp: Current CTC: Expected CTC: Notice Period: Willingness to commute at Belapur location:(Yes/No): SSC, HSC, Graduation passing certificate :(Yes/No): Experience letters of all previous organizations:(Yes/No): Do you have PF in all organizations:(Yes/No): Open to work on Alternate Saturday:(Yes/No):
Dear Candidates, Greetings from Mindgate Solutions!!! About us-Mindgate Solutions Pvt. Ltd. has been in the forefront of the payments revolution from its inception, an outlook which has made it a key global player in payments technology and transaction processing. From building new generation payment gateways to mobile-based collections and payments platforms like RTP & UPI, Mindgate has been the true leader in the space . Our strategic alliance with ACI Worldwide is a way to bolster our presence in the payments domain. Through our partnership, we intend to blend our digital overlay services with ACI's Switch to leverage real-time UPI opportunities globally. We are currently hiring for Technical Consultant, a very crucial role and position that will help the organization to take it to the next level. Looking for someone who is Dynamic, Energetic and convincing enough to understand the emerging trends and challenges in Digital Payments. Role & responsibilities Roles and responsibilities (FMST): Monitor the entire MADP software infrastructure and applications / interfaces / backend systems, and related application / web servers. Installation and maintenance of operating system, application, middleware and data- base, Will be responsible for backup and restoration activities for all platform components. Should take care of L3 support for customer complaints and platform issues in consultation with the on-site developers. Extend necessary support to the Banks team. Generation of various adhoc reports to enable the Bank team to monitor the availability and performance of the platform. Necessary technical support for monitoring, maintenance and customer support, covering client applications, interfaces and platform infrastructure, facility management, log analysis and technical support. Handle change requests along with UAT/security and deployment • Round the clock support services. Complaints and Audit support. Documentation of user manuals. Desired Skills (FMST): • Must have experience on multiple Hardware and Software Environments and be com fortable with complex heterogeneous systems environments • Should be a trained resource. Bank may cross verify the authenticity of information provided by the vendor. • Experience on working with One platform Preferred candidate profile Expertise experience on Linux/Unix Platforms. Hands on experience on SQL database(tables, Joints, etc.) Working on ITIL Process. Experience working on digital payments or fintech or BFSI domain. Experience handling team. Good to have knowledge on UPI payments. ITIL certified. Interested ones can share resume on elton.d@mindgate.in Kindly share below details - Total Exp: Relevant Exp: Current CTC: Expected CTC: Notice Period: Willingness to commute at Belapur location:(Yes/No): SSC, HSC, Graduation passing certificate :(Yes/No): Experience letters of all previous organizations:(Yes/No): Do you have PF in all organizations:(Yes/No): Open to work on Alternate Saturday:(Yes/No):
Dear Candidates, Greetings from Mindgate Solutions!! About us-Mindgate Solutions Pvt. Ltd. has been in the forefront of the payments revolution from its inception, an outlook which has made it a key global player in payments technology and transaction processing. From building new generation payment gateways to mobile-based collections and payments platforms like RTP & UPI, Mindgate has been the true leader in the space . Our strategic alliance with ACI Worldwide is a way to bolster our presence in the payments domain. Through our partnership, we intend to blend our digital overlay services with ACI's Switch to leverage real-time UPI opportunities globally. We are currently hiring for Technical Consultant, a very crucial role and position that will help the organization to take it to the next level. Looking for someone who is Dynamic, Energetic and convincing enough to understand the emerging trends and challenges in Digital Payments. Role & responsibilities • Handling complaints • Providing solutions to complaints with stipulated timeline. Desired Skill Set • Recon handling experience in BFSI sector for Recon support resources. • Complaint handling experience in BFSI sector for Complaint support resources. • Knowledge of Basic Accounting processes of Banking • Settlement processes of NPCI • Reconciliation Processes & exception handling • Adjustments of NPCI • MS Office especially excel Interested one can share their updated resume to elton.d@mindgate.in Preferred candidate profile Hands on experience on Chargeback. Kindly share below details - Total Exp: Relevant Exp: Current CTC: Expected CTC: Notice Period: Willingness to commute at Belapur location:(Yes/No): SSC, HSC, Graduation passing certificate :(Yes/No): Experience letters of all previous organizations:(Yes/No): Do you have PF in all organizations:(Yes/No): Open to work on Alternate Saturday:(Yes/No):
Roles and Responsibilities * Design, develop, test, and deploy Oracle databases for various applications. * Optimize database performance by analyzing queries, identifying bottlenecks, and implementing improvements. * Develop stored procedures and PL/SQL scripts to automate database tasks and enhance data management. * Collaborate with cross-functional teams to ensure seamless integration of databases with other systems. * Knowledge of database modeling and optimization techniques. Must be able to map business requirements to database models/ERD. * Maintain database development guidelines and standards. * Expert knowledge of, Oracle Database and working knowledge of Microsoft SQL Server, MySQL, PostgreSQL, and IBM Db2. * Excellent analytical and problem-solving skills, ability to understand complex problems, and to generate appropriate technical solutions. Desired Candidate Profile * 7-12 years of experience in Oracle Development or Database Development. * Strong expertise in Oracle Development tools such as SQL Developer, PL/SQL Developer, etc. * Proficiency in Database Design principles including normalization, denormalization, partitioning, etc. Interested can share an updated profile on mayuri.desai@mindgate.in . Kindly share below details - Total Exp: Relevant Exp: Current CTC: Expected CTC: Notice Period: Willingness to commute at Belapur location:(Yes/No): SSC, HSC, Graduation passing certificate :(Yes/No): Experience letters of all previous organizations:(Yes/No): Do you have PF in all organizations:(Yes/No): Open to work on Alternate Saturday:(Yes/No):
Dear Candidates, Greetings from Mindgate !!! Role & responsibilities We are seeking a dynamic and experienced Head of Security to lead the cybersecurity function for our critical UPI platform engagement. This is a senior, hands-on leadership role responsible for defining and executing the overall security posture, strategy, and operations for the entire program. Stationed at the client's premises, you will be an integral part of the "Run the Bank" (RTB) leadership team, with a crucial overlapping responsibility for "Build the Bank" (BTB) security initiatives. You will lead a dedicated team focused on RTB operations and BTB application security to proactively identify, assess, and mitigate security risks across the platform's infrastructure, applications, and processes. The ideal candidate is a strategic thinker with a deep technical foundation in offensive and defensive security, capable of both guiding a team and engaging with senior program leadership and client stakeholders on all security matters. Key Responsibilities • Security Strategy & Leadership: Develop, implement, and manage the end-to-end security strategy for the UPI platform, covering infrastructure, applications, data, and operations. Lead, mentor, and manage the performance of security team, fostering a culture of high performance and continuous learning. Serve as the primary security advisor to the Program Director and Deputy Program Director, translating technical risks into business impact. • Operational & Infrastructure Security (Run the Bank): Oversee the security of the 24x7 production environment, working closely with the infrastructure teams to ensure robust security controls. Direct the continuous monitoring, threat hunting, and security analysis of networks, servers, and endpoints. Govern the configuration and management of key security tools, including IPS/IDS, Firewalls, WAF, and SIEM. • Application Security & DevSecOps (Build the Bank): Lead the application security program by embedding security practices into the Software Development Lifecycle (SDLC). Oversee Secure Code Reviews (SCR), Static Application Security Testing (SAST), and Dynamic Application Security Testing (DAST) for all development activities. Collaborate with development and DevOps teams to remediate vulnerabilities and promote secure coding standards. • Vulnerability & Threat Management: Own and direct the platform's vulnerability management lifecycle, from discovery to remediation. Commission and oversee regular penetration tests, red team exercises, and threat modelling activities to continuously assess and improve the platform's resilience. Stay ahead of the threat landscape, ensuring the platform is protected against emerging attack vectors and techniques. • Governance, Risk & Incident Response: Establish and enforce security policies, standards, and procedures aligned with industry best practices and client requirements. Act as the lead and primary point of contact for all security incident response activities, ensuring rapid containment, analysis, and recovery. Prepare and present regular reports on the security posture, risk levels, and incident status to senior management and client stakeholders. Required Qualifications & Experience • Experience: 12-15+ years of dedicated experience in cybersecurity. A minimum of 4-5 years in a lead or management role, with proven experience in security strategy, team oversight, and program management. Hands-on background in offensive security (Red Teaming, Penetration Testing) is essential. • Education: Graduate/M.Tech / B.E. / B.Tech / MCA or equivalent degree in a relevant field. Preferred candidate profile
Hi , Please find below mentioned JD for Role- Job Description. Complaints Manager will be responsible for managing a 20 members team. Will be handling entire Grievance Department for UPI complaints raised through CRM-CMS, Email complaints, Social Media Complaints , App Complaints , NPCI portal complaints , Management complaints. Plan to adhere TAT for resolving customer complaints. RCA on all complaints to reduce the overall incoming complaints. Monitor Quality of responses. Needs to interact with clients on daily basis. Understand clients requirement and close as per the deadline set by the banker. Good leadership qualities. Responsibilities. 1. Manage team on daily BAU without any deviations. 2. Follow all metrics set for complaints Management Department. (TAT, Quality and Pendency) 3. Dashboards with 360 degree analysis to be published on weekly basis to Management and Banker. 4. Focus on Reduction of complaints. 5. Any Surge in complaints needs to be immediately reported to bank and fix the issues. 6. Co-ordination with all stakeholders for resolving customers complaint within the given timelines.
Desired Skill Set (i) Minimum 05 years of Recon handling experience in BFSI sector for Recon support resources. (ii) Minimum graduate in any discipline (iii) Knowledge of Basic Accounting processes of Banking (iv) Settlement processes of NPCI (v) Reconciliation Processes & exception handling (vi) Adjustments of NPCI (vii) MS Office especially excel
Role & responsibilities Roles and responsibilities (ARCH): • Solution architecting covering designing overall system and solution architecture, blue- printing, system integration and implementation strategy. • Oversee all aspects of project design, from initial kick-off through requirement analysis, design and implementation phases for projects within the solution area. • Define and design technology solutions to assist Bank in meeting their business objec tives • Performs solution definition of a problem domain. • Provide technical leadership on Industry standard best practices for Security and Per formance of Enterprise Apps and to ensure highest standard of delivery. • Translate business requirements to technical solution. • Evaluate technologies with respect to the Business needs. • Ensure that new systems are built in a way that best ensures that functional requirements are met whilst also ensure that service qualities (Performance, scalability, extensibility etc) for now and for the future are achievable • Strong design experience and technical knowledge • Will be responsible for resolution of any technical issues relating to the solution offered, drawing additional support from SMEs of the SI or the product vendor. • Analyse potential impact of problem resolution and take corrective measures when needed. • Design tools Expertise (Rational, Enterprise Architect etc.) • Project Evaluations, Root Cause Analysis Desired Skills (ARCH): • Must have experience on multiple Hardware and Software Environments and be com fortable with complex heterogeneous systems environments. • Should have managed at least one mobility projects end-to-end in banking domain. • Essential: Exposure to JEE Enterprise Architecture and experience in EAI for the pur- pose of Data Integration using, but not limited to, SOA, ESB, HTTP(S), SOAP, REST, SQL, SAP, JSON, IBM Message Broker, WebLogic, IBM MQ etc. • Knowledge of mobile application development technologies and web technologies like HTML5, Java, JavaScript, CSS, AJAX, Lua scripting, Spring, Struts, Hibernate and native languages of various mobile operating systems. Preferred candidate profile
JD for Infra Project Manager:- Roles and responsibilities (PM): Responsible for end-to-end delivery for all initiatives taken up by the Bank as part of this RFP, covering ensuring delivery on-schedule, to scope, and within budget, tracking and reporting cost, resource and schedule variances from plan, and developing contingency plans to bring the project back into alignment with cost and schedule commitments. Overall Project Management to meet project objectives. Responsible for developing and managing project staff and ensuring effective utilization of team. Responsible for driving the overall planning, management and completion of projects and technical implementations. Provide time estimates for new requirements and obtain sign-off from the Bank. Promote best practices and standards and review deliverables to ensure highest standard of delivery Plan and schedule project timelines, deliverables and milestones Constantly monitor and report on progress, risks & issues of the project to all stake- holders. Work in an Agile (scrum) and fast-paced environment where he/she will need to work closely with the business and respond to changing priorities. Ensures all project documentation is complete, accurate, and current. Analyse potential impact of problem resolution and take corrective measures when needed. Desired Skills (PM): Should have led multiple software projects through the entire SDLC Should have managed at least one mobility projects end-to-end in banking domain. Experience in EAI for the purpose of Data Integration and JEE Enterprise Architecture desirable. Knowledge of mobile application development technologies, web technologies native languages of various mobile operating systems (Android, iOS and Windows) and third party toolkits for mobile application development like jQuery, Sencha, Phonegap, Dojo, Canvas, etc is desirable. Expertise on JMeter, Various Unit / Integration testing frameworks (JUnit, Cactus, Enterprise Unit) Business Case Development and Presentation PMP for Development Project Manager side preferred. Data governance /analytics skill for PM Appsup / FMST preferred Key Pointers:- 1. Candidate should have exposure in one or more domains namely Database, Middleware, Operating System, used in our UPI setup 2. Candidate should have expertise in atleast one domain out of three domains mentioned above 3. Candidtate preferably should have exposure to latest technologies in market 4. Candidate should have been in lead position with good number of team members in earlier roles 5. Candidate preferably shoul have good communication skills Role & responsibilities Preferred candidate profile
Dear candidates, Role & responsibilities Design and implement client side application solutions using device native API's and application frameworks • Design and implement high performance server side application solutions for the target domain • Develop integration solutions between the product server side components and enter prise systems • Ability to handle multiple tasks, prioritize and meet deadlines. • Participate in the full life-cycle development process from product definition, through design, development, test, release and maintenance. • Work in an Agile (scrum) and fast-paced environment where he/she will need to work closely with the business and respond to changing priorities. • Generation of dashboards / reports to measure / monitor availability, performance and business volumes. • Necessary technical support to FMS and Banks teams for monitoring, maintenance and customer support, covering client applications, interfaces and platform infrastruc ture, has to be handled by the on-site team. • Will be responsible for L3 support for any technical issues relating to platform. • Document the various modules for delivery of technical / user manuals. • Perform peer level code review, prepare test cases and perform unit testing. Desired Skills : • Must have experience on multiple Hardware and Software Environments and be com fortable with complex heterogeneous systems environments • Developer should be a Certified resource. Bank may cross verify the authenticity of information provided by the vendor. • Experience on developing using One platform for at least 2 clients with a minimum of 1 in Banking domain. • Must have experience in all phases of SDLC • Expertise in EAI for the purpose of Data Integration using, but not limited to, SOA, ESB, HTTP(S), SOAP, REST, SQL, SAP, JSON, IBM Message Broker, WebLogic, IBM MQ etc. • Expertise in mobile application development technologies and web technologies like HTML5, Java, JavaScript, CSS, AJAX, Lua scripting, Spring, Struts, Hibernate and native languages of various mobile operating systems. • Expertise in JEE Enterprise architecture using a variety of application servers like Web- Logic, WebSphere, JBoss, Tomcat etc. • Knowledge of third party toolkits for mobile application development like jQuery, Sen- cha, Phonegap, Dojo, Canvas, etc • Expertise on native languages for the platforms listed under 'Platform Support' • Should be able to integrate clients with existing analytical tools for MIS and dashboards like Cognos, SPSS, Business Objects, SAS etc, with drill down capabilities. Interested candidates can share their profile to elton.d@mindgate.in
Dear Candidates, Role & responsibilities Roles and responsibilities (FMST): • Monitor the entire MADP software infrastructure and applications / interfaces / backend systems, and related application / web servers. • Installation and maintenance of operating system, application, middleware and data- base, • Will be responsible for backup and restoration activities for all platform components. • Should take care of L2 support for customer complaints and platform issues in consultation with the on-site developers. • Extend necessary support to the Banks team. • Generation of various adhoc reports to enable the Bank team to monitor the availability and performance of the platform. • Necessary technical support for monitoring, maintenance and customer support, covering client applications, interfaces and platform infrastructure, facility management, log analysis and technical support. • Handle change requests along with UAT/security and deployment • Round the clock support services. • Complaints and Audit support. • Documentation of user manuals. Desired Skills (FMST): • Must have experience on multiple Hardware and Software Environments and be com fortable with complex heterogeneous systems environments • Should be a trained resource. Bank may cross verify the authenticity of information provided by the vendor. • Experience on working with One platform for atleast 1 year. • Data governance /analytics skill preferred • Knowledge of JEE Enterprise architecture • Knowledge of working with a variety of application servers like WebLogic, Web- Sphere, JBoss, Tomcat etc. Interested candidates kindly share your resume to elton.d@mindgate.in
Job Description We are seeking a seasoned and highly skilled Deputy Program Director to join our leadership team at a major banking client in Navi-Mumbai. This senior role reports directly to the Program Director and is pivotal in ensuring the operational excellence and stability of a large-scale UPI platform. The Deputy Program Director will be the primary owner of the "Run the Bank" (RTB) portfolio, directly managing delivery across UPI Infrastructure, Operations Back Office (Complaints & Reconciliation), Application Support, and Merchant On-boarding. A significant focus of this role will be the leadership of the Infrastructure Management vertical. The ideal candidate is a hands-on leader with 15+ years of experience, possessing deep technical expertise in infrastructure management and a proven track record in large-scale service delivery. This role is critical in fortifying our operational capabilities, allowing the Program Director to focus on strategic client engagement, platform growth, and "Build the Bank" initiatives. Key Responsibilities • Run the Bank (RTB) Leadership: Lead, mentor, and manage the delivery heads and managers of all RTB streams: Infrastructure Management, Application Support, Back Office Operations, and Merchant Support. Take full ownership of operational stability, service quality, and performance of the 24x7 UPI platform. • Infrastructure Management Excellence: Provide expert leadership and direction to the infrastructure team, ensuring the high availability, performance, security, and scalability of the entire UPI technology stack. Oversee critical infrastructure functions including capacity planning, performance tuning, system monitoring, patching, security hardening, and database administration. Champion and govern the Disaster Recovery (DR) and Business Continuity Planning (BCP) strategies and drills for the platform. • Service Delivery & SLA Management: Own and drive the service delivery for all RTB functions, ensuring strict adherence to all Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Act as the primary point of contact for the client's operational and IT leadership for all RTB matters. Implement and manage a robust governance framework for reporting on service health, performance metrics, and operational efficiency to both internal and client stakeholders. • Operational Governance & Process Improvement: Chair key operational governance meetings, including Change Advisory Boards (CAB), major incident reviews, and problem management sessions. Drive a culture of continuous improvement by identifying opportunities for automation, process optimization, and cost efficiency within the RTB portfolio. Ensure rigorous adherence to ITIL-based processes for Incident, Problem, Change, and Release Management. • Client Relationship & Escalation Management: Build and maintain strong, trust-based relationships with key operational stakeholders at the client organization. Serve as the senior escalation point for all operational issues, incidents, and client concerns within the RTB domain, ensuring timely and effective resolution. • People and Team Management: Manage the performance of the RTB leadership team through clear goal-setting, regular feedback, and formal performance reviews. Foster a collaborative, high-performance work environment, focusing on team engagement, skill development, and career growth for all members of the RTB teams. Requirements and Skills • Experience: A minimum of 15+ years of progressive experience in the IT industry. At least 5-7 years in a senior leadership role managing large-scale service delivery, infrastructure operations, or production support for mission-critical platforms. Proven experience managing large, multi-disciplinary teams (100+ resources). LC- MGS CONFIDENTIAL 14 • Core Expertise (Must-Haves): Expert-Level Infrastructure Management: Demonstrable, in-depth expertise in managing large-scale, 24x7 IT infrastructure (servers, storage, networking, security, databases) for a high-transaction platform. Experience with both on-premise data centers and private/public cloud environments is essential. Service Delivery Management: Strong command of service delivery principles and a proven track record of successfully managing and exceeding contractual SLAs. ITIL v3/v4 certification is highly preferred. Domain Knowledge: Experience in the Banking and Financial Services (BFS) domain is mandatory. Specific experience with Payments platforms, particularly UPI, is a significant advantage. • Technical Acumen: Strong understanding of high-availability and fault-tolerant architectures, disaster recovery concepts, performance monitoring tools, and IT security best practices. Familiarity with the technologies and operational challenges inherent in real-time payment processing systems. • Leadership & Soft Skills: Exceptional leadership, mentoring, and people management skills. Strong client-facing and relationship management capabilities with a focus on operational stakeholders. Excellent analytical and problem-solving skills, with the ability to perform effectively under pressure. Outstanding communication and presentation skills, capable of conveying complex technical information to both technical and non-technical audiences. A dedicated and committed leader with a strong sense of ownership and accountability. Role & responsibilities Preferred candidate profile
Main Skills Requirements ::Oracle, PL/SQL, SQL Responsibilities: * Understand information requirements by studying organizational missions, goals, and business drivers, and by conferring with executives. * Confirm architecture capability and flexibility to support high-availability web applications by developing analytical models and completing validation tests. * Enhance organizational reputation by taking ownership of new requests and exploring opportunities to add value to job accomplishments. * Provide support for web-based applications involving Oracle, PL/SQL, and SQL technologies. * Provide post-deployment support for upgrades, changes, and enhancements on the production (Live) environment. * Take responsibility for deployments, raising change requests, and coordinating with the team. Requirements: Minimum 4+ years relevant experience. * Experience with database skills and a quick learning ability. * Proficiency in writing PL/SQL queries. * Knowledge of creating triggers, functions, cursors, and packages. * Knowledge of Query Optimization and Performance Tuning. * Positive and proactive learning attitude. * Good communication and strong analytical skills. If interested,please help with the below details requested. Total Experience- Relevant Experience- Current CTC- Expected CTC- Notice Period- Regards, Simran Gupta simran.gupta@mindgate.in
Roles and Responsibilities: To ensure all queries sent by L1 is responded back within TAT of 24 hours with proper resolution/ explanation for L1s to support the merchant. Liaise with MINDGATEs internal team (developer)/ Banks technical team for resolutions of unresolved issues reported by L1. Analyzing and investigating defects and faults, and tracing them till final resolution. To communicate resolutions of the issues which were highlighted/ escalated by L1 team, to ensure L1 team is aware of the reported new issue and can provide resolution for similar issues/ scenarios in future. To maintain list of highlighted issues and its resolution as a ready reckoner for the entire team. To publish weekly new issue / resolution list with the integration support team. To publish daily tracker for all the Merchants supported on daily basis to L3. Desired Skill Set Experience in supporting Web and Mobile Based application which Involves following technology JAVA, SQL, .NET. Providing post deployment support for upgrades / changes / enhancements done on production (Live) Environment. Strong Unix / Oracle skills and very quick learner. Have taken the responsibility of deployment, raising change request and coordinating with the various team. Analyzing and investigating defects and faults, and tracing them till final resolution. Time- efficient, systematic working methodology. Rapid adaptability to new problem solving. Good communication and interpersonal skills. Interested can share an updated profile on mayuri.desai@mindgate.in . Kindly share below details - Total Exp: Relevant Exp: Current CTC: Expected CTC: Notice Period: Willingness to commute at Belapur location:(Yes/No): SSC, HSC, Graduation passing certificate :(Yes/No): Experience letters of all previous organizations:(Yes/No): Do you have PF in all organizations:(Yes/No): Open to work on Alternate Saturday:(Yes/No):
Merchant On-boarding L2 support [Code: MOBL2] Roles and Responsibilities: • To ensure all queries sent by L1 is responded back within TAT of 24 hours with proper resolution/ explanation for L1s to support the merchant. • Liaise with MINDGATEs internal team (developer)/ Banks technical team for resolu tions of unresolved issues reported by L1. • Analyzing and investigating defects and faults, and tracing them till final resolution. • To communicate resolutions of the issues which were highlighted/ escalated by L1 team, to ensure L1 team is aware of the reported new issue and can provide resolution for similar issues/ scenarios in future. • To maintain list of highlighted issues and its resolution as a ready reckoner for the entire team. • To publish weekly new issue / resolution list with the integration support team. • To publish daily tracker for all the Merchants supported on daily basis to L3. Desired Skill Set • Experience in supporting Web and • Mobile Based application which Involves following technology JAVA, SQL, .NET. • Providing post deployment support for upgrades / changes / enhancements done on production (Live) Environment. • Strong Unix / Oracle skills and very quick learner. • Have taken the responsibility of deployment, raising change request and coor dinating with the various team. • Analyzing and investigating defects and faults, and tracing them till final reso lution. • Time- efficient, systematic working methodology. Rapid adaptability to new problem solving. • Good communication and interpersonal skills.Role & responsibilities Preferred candidate profile