177 Chargeback Jobs

Job Title: AR Coordinator Job Summary : To assist the locations with research/training. This position will also apply payments, research for sites and customers, reverse CC charge backs and NSF checks, create adjustments for payments/credit memos, and apply corporate receipts. May assist Analysts, Bank Recon Supervisors, AP, IT and Managers/Controllers in the field Essential Job Duties : Reinstates invoice amounts from NSF check returns and credit card charge backs. Process payment transfers. Research and apply bank recon adjustments. Apply payments received, customer, UPS and corporate. Enter customer rebates. Research payment applications and adjust incorrect payments applications by the branch personnel. Assign bad debt accounts to collection agencies. Set up I/C accounts. Assumes other duties as assigned. May Perform Additional Duties As Assigned For LKQ Services : Prepares reports as required by management. Reduces AR delinquency by emailing and calling customers. Prepares, sorts, copies, files, and mail invoices, receipts, checks, and correspondence. Prepares weekly manual deposits. Answers phone to assist customers with payments. Opens mail daily. Supervisory Responsibilities : None Basic Qualifications Education & Experience Basic accounting knowledge with 2 to 5 years accounting experience. High School Diploma (or GED equivalent). Preferred Qualifications Previous AR experience. Knowledge/Skills/Abilities 10-key by touch. Intermediate level Excel knowledge. Must be able to maintain strict confidentiality.

Hiring for fraud management/kyc/aml Min exp:-2years ctc upto:- 5.5lpa Location:-Bangalore **walking interview on 30th July** For more details 9205018536(prabhsimer) prabhsimer.imaginators@gmail.com Required Candidate profile Skills:-1-2 years of experience in UK or US Banking is preferred.Enterprise Fraud Management ,Fraud investigation and detection specifically relating to Online Fraud Detection & Deposit Fraud Detectio

Customer Care For International Travel BPO Flight ticket booking/ Cancellation/ changes/ Amendment / Retention call experience Knowledge of flight sales/ Airlines domain must Salary upto 35 k Decent English Both written/ spoken Shristi 7838882457 Required Candidate profile PPC/ Meta Us / Uk Travel sales experience minimum 1 year experience Salary upto 65 k No fresher's or other experience can apply Cab +meal+ incentives+ pf Perks and benefits Both side transport Meal incentive

Hiring for AML/ Fraud/Dispute Location: Malad Designation: CSE graduation with 1 year in AML & KYC International UK process 5 days working Writtex : Cerf B2 CTC : 5 LPA Up To Backed process HR Aditi

We have urgent opening for one of our banking domain client: Location- Pune Working Mode- Hybrid Skills Set- Fraud Analyst, Investigation, Arbitration, Chargeback Experience Required-1-4 Responsibilities- Deliver high-quality operational tasks within defined procedures and timelines Ensure customer and stakeholder satisfaction through proactive support Own risk management and control activities in day-to-day tasks Understand team processes and contribute to team goals through collaboration Escalate policy breaches or issues as necessary Make decisions using factual information and defined options Build strong working relationships with customers and internal teams

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Roles and Responsibilities Manage centralized sales operations for Paytm's Merchant Services, ensuring seamless execution of merchant activities. Oversee dispute management, including chargeback resolution and vendor management to minimize losses. Handle escalations from merchants and clients, providing timely issue resolution through effective query resolution processes. Collaborate with internal teams to resolve complaints and ensure high levels of customer satisfaction. Develop strong relationships with mid-market enterprise customers to drive growth opportunities. Desired Candidate Profile 2-6 years of experience in sales operations or a related field (preferably in FinTech/Payments industry). Strong understanding of merchant services, including Escalations, Dispute Management, Complaints, Query Resolution, Issue Resolution, Enterprise & Mid Market requirements. Excellent communication skills for effective client management and escalation management. Education : Applicants must possess bachelors degree or above Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that is how it will always be. We are the largest merchant acquirer in India Compensation : If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story

Job description Looking for 5 +years experience in Fraud Disputes, 2+ Years as team Lead Work From Office Job Location: Pune 1 Way cab facility Night Shift Notice Period- Immediate to 1 Month (maximum) Essential skills: 5 years of relevant experience in Fraud Disputes Excellent written and verbal communication skills. An investigative curiosity with strong critical thinking skills and the ability to communicate vision across the organization. Job Description Managing Daily Operations Managing Team of upto 15 resources Team mentoring and coaching individual associates who may fall below desired performance Handle first level escalations on process issues that cannot be resolved by agents Monitoring and ensuring closure of daily/weekly and monthly deliverables Managing SLA, Daily reporting, Agent's leave planning Monitor random calls/cases to improve quality, minimizing errors and track operative performance. Continuously contribute towards process improvement Maintain a strong knowledge of products and services for customers that we are servicing Interested Please Contact-Krishna-8072255275

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp ONLY IF HAVING BANKING PROCESS EXP -AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Hiring For US / UK Travel BPO With Meta / PPC Call Experience Cruise/ Flight Sales Experience must Fluent English communication Open For immediate joining and rotational shift must "No other Process Experience can apply Call Shristi 7838882457 Required Candidate profile Customer Care Executive From US Travel BPO retention/ Charge back experience must Salary upto 35 k Travel Sales Agent upto 65 k SEO Executive 30 k No fresher's or other experience can apply Perks and benefits Both side transport Meal incentive

HELLO dear candidates , call/ whatsapp - 8512850830, Email- hrpriyankajain2@gmail.com Required below : 20 airline agents (salary upto 65k) 20 car rental agents (salary upto 40k) 5 CS agents (salary upto 40k) 5 Quality agents (salary upto 45k) 2 Chargeback executive (salary upto 50k) 2 CCV + 2 Charging (executives) (salary upto 35k) location - noida exp- 1 year 5 days working / rotational shifts cab- yes immedaite joiner send me your cv on whatsapp - 8512850830

SUMMARY Job Description Designation : NPC Senior Process Executive(SPE) / Process Specialist(SME) Effective Job Requisitions- Dispute Operations / Fraud & Claims-Reg-E (No Provisional Credit) Essential Qualifications : Graduate / Postgraduate Location : Pune 5 Days WFO US Shift 2 Way Cab Provided Interview Mode : Online Department : Operations Banking & Financial Services Reports To : Process Lead / Team Manager Relevant Experience (In Years): Graduate / Postgraduate with a minimum of 1.5+ years of experience(SPE) & with a minimum of 3+ years of experience in US Banking Industry and good academic profile in Fraud and disputes claims Job Summary : We are looking for a detail-oriented and analytical Dispute Analyst to handle debit card disputes under Regulation E, where no provisional credit is issued during the investigation period. The ideal candidate should have a strong understanding of Reg-E compliance, excellent case investigation skills, and the ability to make accurate decisions based on supporting documentation and transaction history. Key Responsibilities : Investigate Reg-E related consumer disputes with multiple transactions primarily debit card transactions. Handle end-to-end case management, including intake, research, and resolution of Reg-E claims within regulatory timeframes. Review transaction history, merchant data, and any supporting documentation to determine liability. Ensure compliance with Reg-E guidelines while managing cases where provisional credit is not provided. Document findings clearly and accurately in the case management system. Communicate with internal departments and external parties (e.g., merchants, processors) for further investigation when required. Identify patterns of fraudulent activity and escalate suspicious cases for further review. Maintain high standards for accuracy, compliance, and productivity. Key Skills & Competencies : Good understanding of US banking processes, especially related to Fraud and Dispute Investigation. In-depth understanding of Reg-E (Electronic Fund Transfer Act) Strong attention to detail and accuracy while processing the Investigation Analytical thinking with good problem-solving skills. Ability to work in a fast-paced environment and manage multiple priorities. Good communication skills (verbal and written). Ability to work in a team-oriented, deadline-driven environment. Preferred Skills : Experience in a financial institution or BPO handling U.S. banking processes. Understanding of chargeback lifecycle, fraud trends, Fraud/Dispute Investigations and risk management. Compliance and quality-focused approach to work Employment Type: Full-Time / Permanent Work from office.

We are hiring for Aml/Fraud/Kyc Executives Graduate or undergraduate both can apply with 6 months experience in banking 5 days working 1 way cab location- Malad Immediate joining HR Arti 9522754537 Required Candidate profile Excellent verbal and written communication is required banking experience is mandatory

Qatar Airways is seeking for an experienced professional for the role of Fraud Screening & Chargebacks Manager, based at our Global Business Services (GBS) in Ahmedabad, India As a Fraud Screening & Chargebacks Manager, you are responsible for the functioning and performance of the Fraud Screening & Chargeback unit You must continuously review fraud rules, revise scorecards in Fraud Screening system to safeguard QR's interests at all times You must ensure fraud rates of QR are kept below the KPI set by Management Furthermore, you will ensure RIF/Chargeback are defended appropriately and timely to safeguard QR interests You will also create procedure documents to screen/control fraudulent transactions in the card not present (CNP) environment and ensure its compliance by the team Job Responsibilities Monitoring and controlling of fraudulent activities on all CNP transactions to ensure QR's risk is minimized Ensuring the team complies with the defined fraud process to ensure QR interests are protected at all times Identifying the fraud trends, educating the team and making necessary changes to rules/scores to minimize the fraudulent sales Keep abreast with the market trends in both fraud trends and fraud mitigation solutions to protect QR Groups interests Maintaining chargeback rates below the KPls set by QR Management Create and amend fraud rules in the fraud screening system as and when required Ensure all RFls/Chargebacks are correctly and timely defended so that QR is not suffering any financial loss Ensure RFl/Chargeback data are incorporated in Fraud Screening system to prevent loss to QR Ensure to take all steps to avoid QR falling under Card scheme's audit program which may lead to a financial penalty to QR Ensure accurate, timely response to Card Scheme's audit program and take necessary actions to ensure QR comes out the audit program ASAP Prepare budget for costs related to Fraud Screening Unit and monitor monthly expenses incurred Ensure that the actual cost does not beyond budgeted cost Prepare MIS on monthly basis / adhoc on all Fraud related statistics and submit to management in monthly dashboard reporting Implement process improvement to have a best-in-class fraud screening/chargeback process Create, Review/amend existing Internal Accounting and Standard Operating Procedure (SOP) for Fraud Screening Unit Review JDs/KPls of Fraud Screening Unit to ensure department KPl's are met Ensure strict adherence to PCI-DSS compliance within the section to avoid any findings during annual Audit review for PCI-DSS certification Collaborate with stakeholders (e-g , Digital, IT, etc,) for smooth functioning of Fraud Screening unit Conduct scheduled meetings with stakeholders on the performance of Fraud Screening unit Lead and guide the team towards achieving overall Finance divisions objectives Be part of an extraordinary story Your skills Your imagination Your ambition Here, there are no boundaries to your potential and the impact you can make Youll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience You have the chance to be a part of our future, and build the life you want while being part of an international community Our best is here and still to come To us, impossible is only a challenge Join us as we dare to achieve whats never been done before Together, everything is possible Qualifications Bachelors Degree with minimum 5 years of relevant experience (Fraud Screening/Chargeback) with at-least 3 years of team management skills Knowledge of banking and financial activities/process Working knowledge in MS Office Expert level experience in any fraud screening/Chargeback activity Working knowledge in Global Distribution System Data mining experience would be an advantage Strong analytical skill and an eye to identify suspicious transaction Strong English Language skills, both verbal and written About Qatar Airways Group Our story started with four aircraft Today, we deliver excellence across 12 different businesses coming together as one Weve grown fast, broken records and set trends that others follow We dont slow down by the fear of failure Instead, we dare to achieve whats never been done before So, whether youre creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story A story of spectacular growth and determination Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

Hiring KYC Profile, required excellent English with a minimum exp of 1 Year in the International KYC process. Rotation shift, 2 Rotation week off, Both ways cabs available. Non-voice process immediate joining Online interview only * Required Candidate profile Should have International KYC Process experience / FATCA Graduation is Must Salary up to 5.5 LPA call Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Riya-8176074455 Arjuna-9810615875 *

Hiring AML with Transaction Monitoring requires excellent English with a minimum of 1 year of experience in the AML process. Rotation shift, 2 Rotation week off, Both ways cabs available. Non-voice process immediate joining Chennai Candidates * Required Candidate profile Should have AML with Transaction Monitoring Process experience Call us to line up your interview Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Riya-8176074455 Arjuna-9810615875 *

Immediate Joiners only, Location - Pune Shift US Shift – 5.30pm or 6.30 pm to next 9 hours Both side cab 100% WFO Rounds Of Interview – 2

Role & responsibilities: Owning chargebacks and representing cases end-to-end from informing the merchant, to gathering evidence, and disputing the chargeback through to resolution. Acting as the go-to person, coaching and educating small business owners on the dispute lifecycle. Identify proactive opportunities for the business to protect themselves against future disputes. Understanding the differences between card networks and being comfortable explaining them to customers. Juggling multiple priorities, shifting between support activities (like communicating with business owners via email/phone), building chargeback cases from the ground up, all while meeting operational deadlines. Analyzing and understanding insights into cases and interpreting those outcomes into ways to improve chargeback efficiency and reduce collections. Required Skills: 1- 2 years of related work experience. Extensive knowledge and experience with e-commerce card payments and ACH payments, ideally both in Canada and the United States. Solid experience handling chargebacks and dispute resolution, whether on the merchant or issuer side. Good understanding of Payment Card Network chargeback rules and regulations. Good understanding of NACHA and Payments Canada rules and regulations. Understanding of full credit card chargeback dispute life cycles. Excellent customer service, relations and/or vendor management skills Strong analytical and problem-solving skills.

Hiring For US / UK Travel BPO With Meta / PPC Call Experience Cruise/ Flight Sales Experience must Fluent English communication Open For immediate joining and rotational shift must "No other Process Experience can apply Call Shristi 7838882457 Required Candidate profile Customer Care Executive From US Travel BPO retention/ Charge back experience must Salary upto 35 k Travel Sales Agent upto 65 k SEO Executive 30 k No fresher's or other experience can apply Perks and benefits Both side transport Meal incentive

Hi We are hiring for the Leading ITES Company for Sr. Associate Dispute Analyst A Dispute Analyst in AML/KYC focuses on investigating and resolving disputes related to financial transactions, ensuring compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations . This involves analyzing transaction data, identifying potential fraud or suspicious activity, and working with internal teams to resolve disputes and prevent future occurrences. Key Highlights: a) Any Graduate / Under Grad with min 1 year exp in Dispute Analyst b) Knowledge of AML and KYC regulations and best practices. c) Analytical and critical thinking skills. d) Attention to detail and strong organizational abilities. e) Effective communication and teamwork skills. f) 5 Days Work Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Investigating Disputes: Examining customer disputes related to financial transactions, gathering necessary information, and determining the validity of the claim. AML/KYC Compliance: Ensuring that all dispute resolution processes adhere to AML/KYC regulations, including conducting due diligence on customers and transactions. Transaction Monitoring: Reviewing transaction data for suspicious activity, identifying potential fraud, and escalating alerts to the appropriate teams. Collaboration: Working with internal teams, such as fraud prevention, customer service, and legal, to resolve disputes and implement preventative measures. Reporting: Preparing reports on dispute investigations, identifying trends, and recommending process improvements. Documentation: Maintaining accurate records of dispute investigations, including evidence, communication logs, and resolution outcomes.

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Role & responsibilities Monitoring Transactions: A transaction monitoring analyst job is to monitor the transaction pattern and identify unusual transactions that may indicate fraud, working capital usage or any other disputes. Review Alerts: Assess alerts generated by the transaction monitoring system or manual. Escalate Issues: Ensure issues are addressed appropriately and escalated to the management on a timely manner. Customer Complaints Attend to customer emails, understand the concern and reverting with the proper response with in TAT. Tracker Updation: Ensure error free tracker updation across all managed activities. Must have basic knowledge in Excel. Preferred Male Candidate. Candidate should be willing to work in flexible shift timings that can start from early morning and weekly Off will be on Sunday. Interested Candidate kindly for your updated profile to moniha@bijlipay.co.in

4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Greeting from Infosys BPM Ltd., We are hiring candidates for Bank Cards Skill. Please walk-in for interview on 18th July 2025 at Bangalore Location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** Process Specialist- 1Yr to 5Yrs experience: https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-216038 Interview details: Interview Date: 18th July 2025 Interview Time: 9:30 AM till 12 PM Interview Venue: JP Nagar: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078. Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available Documents and things to Carry:: Carry a print out your updated resume; Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations JD for Bankcards 1) Relevant work experience in processing Fraud and Dispute chargeback for US Bank. 2) Knowledge of Fraud and Non-Fraud Reason Codes for master Card and Visa. Interview Location: JP Nagar Work Location: Bangalore Qualification: Graduates & Post graduation Designation: Senior Process Executive/ Process Specialist Job Level: 2A/3A Shifts: US Shift Experience: 1Yr to 5Yrs Notice Period: Immediate Joiners only Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Regards, Infosys BPM Recruitment team.

Urgent Hiring for Fraud Analyst Experience- Minimum 6 Months on paper experience in Email or as a AML Analyst OR Fraud Analyst Undergraduate can apply. Shit- 24/7 , Any 9 hours, Package - 4.5 Lpa Immediate joiners. HR Apporva : 9713546791 Required Candidate profile Excellent verbal and written communication undergraduate and graduate both can apply with Aml , kyc, and Fraud Analyst experience

Urgent Hiring for Fraud Analyst Experience- Minimum 6 Months on paper experience in Email or as a AML Analyst OR Fraud Analyst Undergraduate can apply. Shit- 24/7 , Any 9 hours, Package - 4.5 Lpa Immediate joiners. connect on HR Arti 9522754537 Required Candidate profile Excellent verbal and written communication undergraduate and graduate both can apply with Aml , kyc, and Fraud Analyst experience