2123 Complaint Handling Jobs - Page 33

Regulatory Submission & Approvals , Compliance & Documentation, Liaison & Communication, Latam Countries, Complaint Handling Share updated Cv Jobs@asmohlab.com

Need male Candidate Having Excellent Communication skill, lead critical projects & support customers & in-house departments. Assist customers through video calls for troubleshooting & commissioning of Lamination Plant & Cutting Machine. Required Candidate profile providing technical guidance to team. Arrangement of service engineers. having experience of same industry most be preferable first with handsome package.

Greetings from Kotak Life Insurance We are having opening for CSM Client Service Manager INTERESTED CANDIDATES CAN SHARE THEIR CV ON kli.deepa-sawant@kotak.com OR CAN CONTACT ON 9969675967 Education : BCOM/BE/BTECH/BSC/BMS Experience - min 2yrs Roles and Responsibilities: • • Building up strong relationship with the middle & senior management of FIG clients by meeting them personally and frequently. • Addressing & solving their queries in a proactive and productive manner by coordinating with KLI Operations, Claims, Underwriting, Mid office team and other departments at HO well within defined TATs. • Similar coordination with FIG sales/business team to ensure seamless and flawless client ser...

Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Since 1792, we ve been supplying the innovative paints and coatings that help to color people s lives and protect what matters most. Our world class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. We re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It s what you d expect from a pioneering and long-established paints company that s dedicated to providing sustainable solutions and preserving the best of what we have today...

Employment Type: Full-Time About Us: Vaishali Securities Ltd is a trusted NBFC committed to offering seamless financial services. We are expanding our support team to provide timely and quality assistance to our valued customers. Role: You will be responsible for handling customer queries and support requests via inbound/outbound calls, emails, and chat. The ideal candidate will have experience in managing customer interactions with empathy, professionalism, and efficiency. Key Responsibilities: Handle inbound and outbound customer calls effectively Respond promptly to customer emails and chat messages Resolve customer queries, complaints, and service issues Document all interactions and esc...

Were Hiring: Customer Service Investigator (Full-Time, Permanent) Location: Gurgaon Sector-48 (Work from Office) 5 Days Working (Rotational Shifts), Night Shift Are you passionate about solving customer challenges and ensuring exceptional experiences? Join us as a Customer Service Investigator (CSI), where youll act as a vital link between customers and internal teams. What Youll Do: • Manage and resolve customer escalations for the Brand. • Track, report, and analyze escalation trends. • Provide customer-friendly solutions and updates. • Collaborate across departments to ensure timely resolution. • Manage offline queues within SLA timelines. What Were Looking For: • Strong background in cus...

Were Hiring: Customer Service Investigator (Full-Time, Permanent) Location: Gurgaon Sector-48 (Work from Office) 5 Days Working (Rotational Shifts) Are you passionate about solving customer challenges and ensuring exceptional experiences? Join us as a Customer Service Investigator (CSI), where youll act as a vital link between customers and internal teams. What Youll Do: • Manage and resolve customer escalations for the Brand. • Track, report, and analyze escalation trends. • Provide customer-friendly solutions and updates. • Collaborate across departments to ensure timely resolution. • Manage offline queues within SLA timelines. What We’re Looking For: • Strong background in customer servic...

To coordinate for Site Complaints from Factory for "Immediate Correction" at site. To be a part of CAPA Team to ensure CAPA against each site complaint by helping in Root Cause Analysis. To centrally coordinate for "Spare Part Activities" from factory. To develop Indian Versions of Operation & Installation Manuals & Control Manuals for machines / accessories. To work as a part of dispatch team to conduct pre-dispatch inspections. To coordinate with respective departments to control the short or false supply to site.Great understanding of QA Processes. Collaboratively work with team to achieve FTR at each process Work accordance with planning & do execution, Work on challenges faced during, f...

Hii Jobseekers Greetings from ShiningstarsITPL! We are hiring for Customer Care Executive For Lucknow Location!!!!!! Salary: 17k ctc to 20ctc. Roles And Responsibilities: Handle inbound and outbound customer calls politely and professionally. Provide accurate product/service details to customers. Resolve queries, concerns, and complaints within timelines. Escalate unresolved issues to the relevant department. Maintain updated and accurate customer records in CRM. Follow company call scripts, procedures, and quality standards. Meet daily, weekly, and monthly performance targets. Maintain a positive attitude and ensure customer satisfaction. Keep up-to-date with product knowledge and company p...

Responsibilities Order Management (Improving the Customer experience) Supervises and manages the customer service department and serves as liaison between the customer, PL, Logistic and WH to fulfil orders and ensure customer satisfaction with products and service. Responsible for constantly providing high levels of service to customers Ensuring FTS, priority list and tailing orders are checked and attended every day Supervising the Order management for the Key customers. OTIF Reduction of OTIF failure due to delivery blocks and order amendment to 5% Monitoring the correct process of amendment is followed where there is genuine request from the customer. No manual intervention to the orders ...

Role & responsibilities Respond to customer inquiries via phone or email - Provide accurate information regarding loan services - Address and resolve customer concerns or complaints - Collaborate with team members to ensure a seamless customer experience - Maintain thorough knowledge of loan servicing policies and procedures Preferred candidate profile Good communication and interpersonal skills - Customer-focused attitude - Ability to handle and resolve customer queries efficiently - Understanding of loan servicing processes is a plus

Customer Service Executive: Handle inbound calls, chats & emails Manage tickets & resolve within TAT Handle escalations with empathy Ensure CSAT & process adherence Coordinate with internal teams Email: HR@RASAYANAM.IN Flexi working Work from home House rent allowance Employee state insurance Annual bonus Performance bonus Leave encashment Provident fund Maternity leaves

Hiring for fresher in International BPO in Gurgaon Excellent growth opportunity with good Internal Job Promotions Both side cabs International process Immediately joining No charges WhatsApp details on HR 88266 73317 Required Candidate profile Good interpersonal skills Perks and benefits Excellent growth opportunity with good job p

This role includes pure customer support *Client - Department coordination for claims settlement, correction in Policy papers if required & more 9 hrs rotational shifts between 8 am to 9 pm 6 rotational week offs *Note: This is not a back office role Required Candidate profile HSC/Graduate/Post Graduate - Work on insurance co. Payroll Fresher/Exp in any Voice support can apply Fluent English is a must Call 8169642494 Yogesh email-hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

As a Senior Customer Sales Officer based in Sarjapura, Bengaluru, India, you will play a crucial role in driving sales, providing exceptional customer service, and ensuring smooth store operations. Your responsibilities will include serving as a brand ambassador, assisting customers in their purchasing journey, and mentoring junior team members to enhance overall store performance. With a minimum of 3 years of experience in premium/luxury retail, preferably in watches, fashion, jewelry, or lifestyle products, you will engage with customers to understand their preferences and recommend suitable products. You will strive to offer an outstanding shopping experience by educating customers on pre...

We are seeking a professional and customer service-oriented Store Manager to lead daily operations at our store. As the Store Manager, you will be responsible for maintaining operational and organizational standards. Your tasks will involve handling administrative duties, overseeing inventory levels, and devising business strategies to drive growth. The ideal candidate will have the ability to enhance customer satisfaction and achieve monthly sales targets. Along with strong communication skills, you should exhibit exceptional leadership and interpersonal abilities. Responsibilities: - Provide excellent service to ensure high levels of customer satisfaction. - Motivate the sales team to achi...

Key Responsibilities: Handle walk-in and call-based customer queries related to repairs, replacements, and product issues Create, manage and close service job sheets/tickets in the CRM Coordinate with technical team & warehouse for parts availability and TAT management Ensure clear communication of diagnosis, cost estimates, and timelines to customers Maintain excellent customer satisfaction (CSAT) and Net Promoter Scores (NPS) Build strong customer relationships and promote loyalty towards the OnePlus brand Handle escalations politely and professionally, ensuring timely resolution Generate daily/weekly MIS reports related to customer service operations Follow all SOPs and service centre com...

Key Responsibilities: Handle walk-in and call-based customer queries related to repairs, replacements, and product issues Create, manage and close service job sheets/tickets in the CRM Coordinate with technical team & warehouse for parts availability and TAT management Ensure clear communication of diagnosis, cost estimates, and timelines to customers Maintain excellent customer satisfaction (CSAT) and Net Promoter Scores (NPS) Build strong customer relationships and promote loyalty towards the OnePlus brand Handle escalations politely and professionally, ensuring timely resolution Generate daily/weekly MIS reports related to customer service operations Follow all SOPs and service centre com...

Role & responsibilities To Handle L2 & L3 Escalation experience Preferred candidate profile L3 & L4 Escalation Experience Mandatory Feel free to connect with me Contact: 7400305311 Mail: abhaY1@hexaware.com

Job Description To provide world-class technical support for in-service/delivered products and to influence maturity throughout the product life cycle to meet customer and business needs, ensuring Design Intent is met. Key Accountabilities Coordinate and execute with external partners for getting done the Spare parts catalog for PSB, SSB, CSB Work as a quality checker for Spare parts catalog for all commercial mtu products Creation and maintaining tools catalog along with external partnering -Handling complaints received from service and customer for SPC Key Experiences and any Qualifications - Engineering or equivalent degree - Knowledge of components/ systems functionality and service - Ex...

About the Role: The incumbent will be responsible to actively seek out and engage customer prospects. Providing complete and appropriate solutions to new & existing accounts to boost top-line revenue growth, customer acquisition levels and profitability. Job Responsibilities: To identify, source and secure both long-term and short-term B2B business opportunities. To develop new business opportunities within current and new customer bases per the sales strategy. To look after client retention by ensuring customers ongoing expectations are met. To manage day-to-day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by pr...

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

Responsibilities: * Greet visitors & manage front desk operations * Assist with administrative tasks as needed * Handle client complaints promptly * Coordinate with site supervisors for missing records. * Maintain a complaint Register

About The Role "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements: "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused towards achievement...