2123 Complaint Handling Jobs - Page 31

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Customer Service representative, your role is to deliver the brand promise and provide exceptional guest service at all times. You will be responsible for handling all guest and internal customer complaints and inquiries in a courteous and efficient manner, ensuring that problems are resolved satisfactorily. Additionally, you will provide excellent service to internal customers as appropriate. Operationally, you will work in and oversee the assigned station/section and relevant employees to ensure that food products are prepared according to the required standards. It is essential to maintain the assigned station/section in a clean and orderly manner, follow standard recipes, and minimi...

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1.0 - 6.0 years

2 - 5 Lacs

pune

Work from Office

Designation:- Associate Analyst/ Analyst Shifts:- UK shifts Transport:- One way Work mode:- In office ( 5 Days) Roles and Responsibilities 1.Ensuring that customers receive excellent customer service in a written format to include post, email and other forms of communication. 2.Raising complaints within the Respond system. 3.Working DSARS within regulatory timeframes, with attention to detail. 4.Working Credit amendments within business timeframes from requests via various forms of contact. Updating the 3 main Credit reference agency system to ensure customer credit files are correct and showing accurate and up to date information in order to satisfy any query or complaint that is presented ...

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0.0 - 3.0 years

2 - 4 Lacs

mumbai

Work from Office

Responsibilities: * Manage customer queries via phone * Resolve complaints promptly & fairly * Maintain high CSAT through excellent service * Handle incoming calls with empathy & efficiency Office cab/shuttle Health insurance Annual bonus Provident fund

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1.0 - 5.0 years

2 - 2 Lacs

navi mumbai

Work from Office

Prior experience :Any Graduate HSC fresher Shift timing: between 9.00 am to 9:00 pm 9 hrs shift 6 days working 1 rotational week off *CTC : 23000CTC In hand: 19000k *Batch date : ASAP Need maximum lineups for this profile will close telephonic

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1.0 - 2.0 years

2 - 2 Lacs

navi mumbai

Work from Office

Prior experience :Any Graduate HSC fresher Shift timing: between 9.00 am to 9:00 pm 9 hrs shift 6 days working 1 rotational week off *CTC : 23000CTC In hand: 19000k *Batch date : ASAP Need maximum lineups for this profile will close telephonic

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0.0 - 3.0 years

2 - 2 Lacs

navi mumbai

Work from Office

Customer Service No. Of Opening:- 30 -Excellent communication -Hsc experience/Graduate fresher Salary:-18,500 inhand 23,000 CTC. 9am - 6pm Sunday fixed off

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2.0 - 5.0 years

4 - 5 Lacs

navi mumbai

Work from Office

Location: Noida, Sector 63 Grade: V7 and Above Salary: 45,000 – 50,000 per month (CTC) Handle Level 3 customer escalations via email, calls, or CRM platforms. Act as the final resolution point for unresolved or sensitive customer complaints. Required Candidate profile Maintain comprehensive documentation of case resolutions in CRM tools. Ensure customer satisfaction through empathy, ownership, and clear communication. Joining: Immediate joiners preferred

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1.0 - 5.0 years

2 - 2 Lacs

mumbai suburban

Work from Office

Prior experience :Any Graduate HSC fresher Shift timing: between 9.00 am to 9:00 pm 9 hrs shift 6 days working 1 rotational week off *CTC : 23000CTC In hand: 19000k *Batch date : ASAP Need maximum lineups for this profile will close telephonic

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1.0 - 2.0 years

2 - 2 Lacs

mumbai suburban

Work from Office

Prior experience :Any Graduate HSC fresher Shift timing: between 9.00 am to 9:00 pm 9 hrs shift 6 days working 1 rotational week off *CTC : 23000CTC In hand: 19000k *Batch date : ASAP Need maximum lineups for this profile will close telephonic

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0.0 - 3.0 years

2 - 2 Lacs

mumbai suburban

Work from Office

Customer Service No. Of Opening:- 30 -Excellent communication -Hsc experience/Graduate fresher Salary:-18,500 inhand 23,000 CTC. 9am - 6pm Sunday fixed off

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0.0 - 2.0 years

1 - 2 Lacs

hyderabad

Work from Office

We are seeking enthusiastic and customer-oriented Customer Care Executives to join our dynamic team. Efficiently handle inbound calls, book/reschedule doctor appointments, resolve queries, manage admin tasks, coordinate with teams. Hindi Mandatory

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3.0 - 5.0 years

3 - 5 Lacs

bengaluru

Work from Office

JOB DESCRIPTION POSITION 8: TEAM LEADER ACCOUNT MANAGEMENT / RELATIONSHIP PERSONNEL PURPOSE OF ROLE: Ensure smooth claims processing for customers. Lead a team of helpdesk personnel including implants, semi-implants, account management and document pickup team. Management Level Industry Type Mid Management Insurance, Service Industry Visit customers place as per the schedule Monitor the team members activity in terms of volumes (documents collected) Review the queries received from the customer and the responses from the team members Help team members in resolving escalations from customers Review the reports sent by the team members and take necessary actions (issues with respect to claim r...

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2.0 - 5.0 years

4 - 5 Lacs

mumbai suburban

Work from Office

Location: Noida, Sector 63 Grade: V7 and Above Salary: 45,000 – 50,000 per month (CTC) Handle Level 3 customer escalations via email, calls, or CRM platforms. Act as the final resolution point for unresolved or sensitive customer complaints. Required Candidate profile Maintain comprehensive documentation of case resolutions in CRM tools. Ensure customer satisfaction through empathy, ownership, and clear communication. Joining: Immediate joiners preferred

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0.0 - 3.0 years

2 - 2 Lacs

thane

Work from Office

Customer Service No. Of Opening:- 30 -Excellent communication -Hsc experience/Graduate fresher Salary:-18,500 inhand 23,000 CTC. 9am - 6pm Sunday fixed off

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2.0 - 5.0 years

4 - 5 Lacs

greater noida

Work from Office

Location: Noida, Sector 63 Grade: V7 and Above Salary: 45,000 – 50,000 per month (CTC) Handle Level 3 customer escalations via email, calls, or CRM platforms. Act as the final resolution point for unresolved or sensitive customer complaints. Required Candidate profile Maintain comprehensive documentation of case resolutions in CRM tools. Ensure customer satisfaction through empathy, ownership, and clear communication. Joining: Immediate joiners preferred

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2.0 - 5.0 years

4 - 5 Lacs

noida

Work from Office

Location: Noida, Sector 63 Grade: V7 and Above Salary: 45,000 – 50,000 per month (CTC) Handle Level 3 customer escalations via email, calls, or CRM platforms. Act as the final resolution point for unresolved or sensitive customer complaints. Required Candidate profile Maintain comprehensive documentation of case resolutions in CRM tools. Ensure customer satisfaction through empathy, ownership, and clear communication. Joining: Immediate joiners preferred

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0.0 - 3.0 years

2 - 3 Lacs

pune

Work from Office

Title : Customer Support Executive Operations (Enterprise Support) (Off-Role) Experience : 0 - 3 Years Roles and Responsibilities : As a customer support associate, you will be an ambassador to our customers, own overall relation with assigned customers, which includes: Increasing product adoption, ensuring retention, satisfaction and success in order to sustain the GMV (Gross Merchandise Value) You would be responsible for the various activities that would fall under the campaigns that we run for our Client companies. This would entail tele-engagement with the Stockists/ retailers, collection of stock and sales statements, Distributor on-boarding for the p-connect, training and on-boarding ...

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3.0 - 4.0 years

3 - 4 Lacs

noida

Work from Office

Greeting from Niva Bupa! Location - Noida Department - Grievance Designation - Sr Executive Salary - INR 34K in hand Experience - 2-3 Years of experience into grievance handling Primary Role Description: - The job holder would be responsible handling complaint cases. The job holder would specifically need to follow the Max Bupa service protocols while handling critical cases. Role & responsibilities Priority handling of escalation basis the source of it has been reported from Correct classification as complaints/service issues Time bound update on the case details to management Quality of responses-completeness and correctness Resolution TAT is adhered without extension of timelines No escal...

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3.0 - 7.0 years

3 - 7 Lacs

rangareddy, hyderabad, medchal malkajgiri

Work from Office

Roles and Responsibilities Manage customer care operations, ensuring timely resolution of customer queries and issues. Handle escalated cases from team members, providing guidance on query resolution and issue management. Develop and implement effective strategies for handling complaints, resolving disputes, and improving overall customer satisfaction. Collaborate with internal teams to resolve complex technical issues related to after-sales service, product support, and warranty claims. Analyze performance metrics to identify areas for improvement in the customer care process.

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1.0 - 4.0 years

2 - 3 Lacs

gurugram

Work from Office

1. Welcome guests warmly and provide attentive table service throughout their visit. 2. Present the menu and guide guests with recommendations based on their preferences 3. Accurately take orders and ensure timely coordination with the teams.

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2.0 - 4.0 years

4 - 8 Lacs

bengaluru

Work from Office

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE...

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2.0 - 5.0 years

12 - 17 Lacs

jorhat

Work from Office

Berger Paints India Ltd ( British Paints Div ) is looking for Sales Executive - Urban Markets to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close d...

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2.0 - 5.0 years

3 - 3 Lacs

mumbai suburban

Work from Office

Responsibilities: * Coordinate after sales support, customer service ops. * Manage product & client queries via phone, email & chat. * Resolve issues promptly with issue resolution skills. * Documentation , Inventory , Sales Support Coordination etc

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0.0 - 3.0 years

1 - 2 Lacs

mumbai

Work from Office

About The Role JOB DESCRIPTION : "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused to...

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0.0 - 3.0 years

1 - 2 Lacs

panipat

Work from Office

About The Role JOB DESCRIPTION : "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements: "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused t...

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