789 Complaint Handling Jobs - Page 31

Apply in the below link if you are interested in Walkin https://feedbackally.walmart.com/survey/VwvT9iBKoi5ShE5/ (Give a retry after 6 months if you had recently been interviewed for the same role) Interview invites will be shared based on initial screening of Applications Job description Role & responsibilities Role: Senior Resolution Coordinator, Contact Center Exp range: 1 Year to 3 Years Only, relevant experience in international customer service roles. Important note: In this role, you may be asked to switch between any support channel of voice, chat, and Email based on the business requirements. You should be flexible to work in a 24/7 work environment with rotating 2 days of weekly time off and be able to work in permanent night shifts or any assigned shifts on a rotational basis based on business needs You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Flexible to work in US hours shifts. Documents to be carried for the interview : (Give a retry after 6 months if you had recently been interviewed for the same role) Copy of this invite Updated Resume Govt ID proof Graduation Certificate or Provisional Degree Certificate (No Standing Arrears) Previous Company Relieving Letters Current Company latest revised / Increment letters Current Company Last 3 months Pay slips About Team: The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that handles over 10 million contacts per year. We Invest in You! At Walmart, we focus on the growth and development of our associates! We are a highly engaged team that prides itself on exceeding customer expectations, building relationships, career progression and providing individual and team recognition. We are looking for career minded, customer centric individuals who are experienced in providing best-in-class customer service. What you'll do: As a Customer Care Senior Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues. All Customer Care Coordinators must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction. To exceed our customers needs, our associates must be punctual, reliable, problem solve, act with integrity and be dedicated to making a difference. What you'll bring: 1 Year - 3 years of relevant Customer Service experience Excellent written and verbal communication skills Able to interact professionally with customers. Ability to manage multiple tasks simultaneously. Customer focused mindset with a high level of urgency; role model for delivering Extraordinary Customer Care In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements. Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction. Adhere to quality, compliance guidelines and SLAs Must type a minimum of 25 WPM Proficient with Microsoft Office programs (Outlook, Word) Successful completion of mandatory training Should be flexible work in a 24/7 work environment with rotating weekly time off. Should be able to work in permanent night shifts or any assigned shifts on a rotational basis. Any graduation

Customer Care - Agri Inputs @ Chennai handling enquiries of farmers fluent in kannada, hindi, english maintain data, data mining, data analysis bsc agri pref. / any grad can be considered 15-20% hike on current CTC Interested? CALL 9373107892

Customer Quality Engineer Tracking & assuring customer specific requirements. Address customer issues in a timely manner to ensure customer satisfaction Responsible for managing customer audits, scheduling, leading, follow up & closure on all audit Required Candidate profile Total 7+ years of experience in industry, minimum 2-3 years of relevant working in fastener industry. Aware of customer Quality standards, QA processes & norms followed in industry PPAP requirements.

We are looking for a Service Engineer to join our team. The candidate will be responsible for field servicing and maintenance of industrial machinery across Vidarbha and parts of MP. This role demands technical expertise and strong coordination. Required Candidate profile Hiring Senior Service Engineer with Diploma (Electrical) + MSCIT and 2+ yrs experience in compressors/dryers. Good communication, reporting & travel-ready. Location: Vidarbha & MP. Perks and benefits Performance based Bonuses and travel allowances

Apply now » .buttontext88d8dcea45dcd44d a{ border1px solid transparent; } .buttontext88d8dcea45dcd44d a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } CUSTOMER SERVICE ASSOCIATE IV At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. Responsibility: This position is the central point of contact for all daily operational requirements from inquiry and pre orders needs through all post order activities. Responsibilities & Qualifications Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements including Customer Relationship & Satisfaction o Central point of contact for Customer on all daily inquiries and provides timely follow up and resolution of issues and inquiries using SALES-FORCE. o Proactive communication to Customer on pending changes to MOQ’s, Lead Time, Price Agreement expiry and visits as required o Strategy for building positive customer relationships Delivery Management – On-going Backlog management and forecast monitoring Metric – STS (Schedule to ship) & STR (Schedule to Request) Complete Order management Billing Management – Quote follow up and proactive billing management process Metric - Billing Manage Service Delivery Process / Execution o Ensure daily review of order backlog , open order reports and forecast reports and work with team to provide early warning of late deliveries to the Customer and team o Review quote and order requirements, create scheduling agreements, clear blocks, workflows daily, monitor critical shipments o Weekly quote follow up, credit status monitoring and awareness of status on open quality issues Manage Interfaces & Build Service Culture o Act as voice of the Customer for internal support departments o Participate in development training and process improvement projects to expand and challenge learning new ideas and processes o Take ownership for actions and follow through on tasks until resolved Competencies ValuesIntegrity, Accountability, Inclusion, Innovation, Teamwork EOE, Including Disability/Vets .videocomponent8ae3a91ad732ccb9 a{ border1px solid transparent; } .videocomponent8ae3a91ad732ccb9 a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } .buttontext13c01d781def3077 a{ border1px solid transparent; } .buttontext13c01d781def3077 a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } Location: Bangalore, KA, IN, 560066 #job-location.job-location-inline {displayinline;} City: Bangalore State: KA Country/Region: IN Travel: Less than 10% Requisition ID: 133788 Alternative Locations: Function: Customer Service Job Segment Pre-Sales, Business Process, Sales, Customer Service, Management Apply now »

Coordinate and oversee the maintenance and repairs of the apartment complex, including common areas, amenities, and individual units. Serve as the primary point of contact for residents, addressing their concerns, handling complaints, and facilitating effective communication between tenants and property management. Develop and manage budgets for the property, monitor expenses, and ensure operations are within budgetary limits. Ensure compliance with local building codes, fire safety regulations, and other applicable laws. Conduct regular property inspections, identify maintenance issues, safety hazards, and coordinate necessary repairs or upgrades. Manage relationships with external vendors, contractors, and service providers to ensure quality services are delivered. Implement and maintain energy-saving initiatives, monitor utility consumption, and educate residents on energy conservation practices. Integrate technology solutions such as property management software, smart building technologies, and security systems to streamline operations and enhance efficiency. Maintain accurate records related to maintenance, repairs, and resident interactions, and generate reports on key performance indicators. Develop and implement emergency preparedness plans, conduct drills, and ensure proper communication systems are in place. Stay informed about environmental regulations, implement waste management and sustainability practices as required. Coordinate renovation projects and capital improvement initiatives to enhance the propertys value and appeal. Ensure compliance with regulatory requirements, including building codes, fair housing laws, and accessibility standards. Required Candidate profile Proven experience as an Apartment Facility Manager or in a similar role, preferably in a residential property management setting. Strong technical knowledge in building maintenance, repairs, and facility management practices. Excellent organizational, problem-solving, and decision-making skills. Knowledge of local building codes, safety regulations, and environmental compliance.

Coordinate and oversee the maintenance and repairs of the apartment complex, including common areas, amenities, and individual units. Serve as the primary point of contact for residents, addressing their concerns, handling complaints, and facilitating effective communication between tenants and property management. Develop and manage budgets for the property, monitor expenses, and ensure operations are within budgetary limits. Ensure compliance with local building codes, fire safety regulations, and other applicable laws. Conduct regular property inspections, identify maintenance issues, safety hazards, and coordinate necessary repairs or upgrades. Manage relationships with external vendors, contractors, and service providers to ensure quality services are delivered. Implement and maintain energy-saving initiatives, monitor utility consumption, and educate residents on energy conservation practices. Integrate technology solutions such as property management software, smart building technologies, and security systems to streamline operations and enhance efficiency. Maintain accurate records related to maintenance, repairs, and resident interactions, and generate reports on key performance indicators. Develop and implement emergency preparedness plans, conduct drills, and ensure proper communication systems are in place. Stay informed about environmental regulations, implement waste management and sustainability practices as required. Coordinate renovation projects and capital improvement initiatives to enhance the propertys value and appeal. Ensure compliance with regulatory requirements, including building codes, fair housing laws, and accessibility standards. Required Candidate profile Proven experience as an Apartment Facility Manager or in a similar role, preferably in a residential property management setting. Strong technical knowledge in building maintenance, repairs, and facility management practices. Excellent organizational, problem-solving, and decision-making skills. Knowledge of local building codes, safety regulations, and environmental compliance.

Kanchan Kitchen Aid Pvt. Ltd. is looking for Sale Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Evaluates incoming complaint information and maintains the record in the electronic database Performs follow up activities to obtain additional information Use and maintain database(s), provide analysis and trending data on all complaints Determines Reportability of complaints and submits Regulatory Reports to Government Agencies Identify and document appropriate complaint categories to assure trend accuracy within the complaint database Writes investigation summaries based on technical product analysis information provided Ensures record documentation is maintained in a constant state of audit readiness per internal policies Liaison with groups who perform additional investigation and who prepare written record of investigation Interact with Technical Service, Manufacturing, R&D, and Quality Assurance, as needed, during the course of complaint processing Provide basic technical expertise and assistance in handling complaints to comply with current FDA and International reporting regulations Reviews and interprets risk management documentation as it applies to the complaint event Interacts with multiple departments within Medtronic RTG, such as Technical Services, Failure Investigation, R & D, Manufacturing and Engineering Interacts with groups external to Medtronic RTG, such as customers, vendors, health care professional Minimum Qualifications Bachelor degree; Engineering or Science degrees preferred (eg ECE, Biomedical Engineering, ME) 5 8 years quality assurance or regulatory experience in medical or pharmaceutical industry Computer literate with skills in Word, Excel, Access, PowerPoint and database trending analysis Strong typing skills and ability to write business documents with minimal supervision Strong verbal and written communication skills and ability to work in a team oriented environment Ability to multitask Ability to understand the functionality / intended use of complex medical devices Minimum travel may be required Nice to Haves Knowledge of medical devices, their development and quality control Knowledge of medical device standards Knowledge of FDA, MEDDEV, Canadian Regulations Technical Writing experience

Role & responsibilities To work on Complaint handling Process Evaluation, Regulatory Assessment, Investigation Work with lead in completing daily assignation. Organize and manage daily work allocation Complaints remediation using work instruction, compliance to process To drive efficiency and compliance. Collaborate with of cross function team (CFT) such as Intake, MDR, Investigation to execute the project and initiative. Daily status to lead associate Skills: 2 to 4 years of experience in Medical devices complaints handling or any PMS activities Working knowledge of appropriate global medical device regulations, requirements, and standards such as: CFR Parts 803, 806 and 820, ISO 13485, ISO 14971, EU Medical Device Directives/Regulations including MEDDEV Guidelines For Complaint Investigation Mechanical problem analysis skill needed An excellent communicator, both written and verbal Adopt to cross cultural differences Ability to work in a timeline driven environment Proficiency using tools such as Trackwise, Sales force, Service Max

Communicating with customers Via Email , phone or virtual / Physical meetings Handling Customers queries , complaints & resolving them on timely basis. Interacting with other departments

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both. Intersted person can share their resume on this contact number Person Name:- Deepak Contact number :- 9599754185

1) Job Purpose To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. 2) Dimensions What are the areas (in quantitative terms) the job has an impact on? Dimension Remarks 1. Manpower (Nos.) 10-11 depending Branch Spread 2. Business Impact Xxx Target - (Individual ) Annualized Premium (AVG) 5-10 Cr Complete accountability of the Sales Target of the Vertical which has a direct impact on the Relationships top-line target. Customer Complaints 0 Customer Complaints At HDFC Customer Complaints are critical and hence every vertical head will look personally Persistency 80% Premium Persistency 80% Policy Persistency Drive 13 month Rolling Premium Persistency 3) Job Context & Major Challenges (What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone? Key Challenges for the role Market Volatility as BSLI predominantly sell unit linked policies High dependency on HDFC Branch Banking Model in Open Architecture who may have their own priorities so alignment is the key. Balancing between the process requirement and expectations of the Channel partners 4) Principal Accountabilities Accountability Supporting Actions Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company Continuous interaction with the channel partners ( Multiple Branch Heads of the Bank) Mapping all the key decision makers and ensuring that the same information is shared with the RH/ZH Aggressively downloading all the RnR activities running by the organisation. Create Innovative ways to have Branch Activities to increase the customer penetration Executes smooth function of the sales and other processes in order to maximise business potential. Communicate any process change or change in any rules and regulations by the help of different training module. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks Relation Ship Management: Open Architecture To Handle Bank customers requirements with the best services and products ranges To be equipped with insurance and Bank Products knowledge To manage the relationship at all the levels to have the desire out-puts. Building new business opportunities within the allocated area/relationships in order to maximise the productivity / Top Line Identify innovative methods working with the relationship to enhance penetration of the database FLS Review Mechanis Skills Sales Minimum Qualification Graduate

Job Title: Customer Support Executive Night Shift Company: House of EdTech (Goenka Kachave LLP) Location: Salt Lake, Sector V, Kolkata (Work from Office) Shift: 10:00 PM 7:00 AM (6-day workweek) Salary: 1.8 LPA – 4 LPA Start Date: Immediate About the Company House of EdTech, founded by IIT Kharagpur alumni, is a leading EdTech company offering professional upskilling programs in AI, Stock Market, Data Science, Personal Finance, and MS Office. With a presence across 5+ cities, a 400+ team, and 100 Cr+ annual revenue, we’re committed to reshaping digital learning. Role Overview We’re hiring night shift support executives to assist learners through voice and chat. This role involves addressing queries, resolving complaints, and ensuring smooth user experience during off-hours. Responsibilities Manage inbound/outbound calls and chats with professionalism Log queries, resolutions, and follow-ups in the CRM system Escalate unresolved issues to relevant teams Coordinate with internal departments for quick resolution Maintain service quality and response timelines Requirements 0–1 year experience in customer support (freshers with strong communication skills welcome) Fluent in English and Hindi (spoken and written) Comfortable with CRM tools, spreadsheets, and email communication Calm and solution-oriented under pressure Willing to work full-time night shifts What You’ll Get Fixed salary with performance-based incentives Training and support to grow within the role Fast-paced work environment with learning opportunities Be part of a growing team driving education impact

Greetings from Equiniti India. Company Overview: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQs vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary : To provide timely and accurate complaint responses and Internal Dispute Resolution (IDR). Resolve a variety of high-level complex complaints from Members, Representatives, Actuaries, Trustees, Financial Conduct Authority (FCA), Financial Ombudsman Service (FOS) and The Pensions Ombudsman (TPO). Core Duties/Responsibilities : The successful candidate will be responsible for the following: Working collaboratively and in partnership with stakeholders using their knowledge and understanding of complaints handling, pensions and related issues. Establishing effective working relationships with key personnel. May act as a Lead. Coordinating and facilitating the work of others. Contribute towards the quality and compliance process, through the checking of casework where appropriate. Identifying key issues and patterns from data Completion of targeted work and to the required level of accuracy. Working well within teams and supporting colleagues. Professional communication in both written and oral forms. Identify own training needs. Skills, Capabilities and Attributes : The successful candidate will demonstrate the following experience, skills and behaviours: Essential: Complaint handling/IDR experience. Numerate, articulate, strong attention to detail, excellent grammatical skills and able to present complex information in plain English. Able to persuade and influence others to achieve agreed objectives. Experience of dealing with stakeholder groups/external organisations. Analytical thinker with an enquiring mind. Advanced and specialised expertise developed through job related training and work experience. Desirable: Pensions experience. A good working knowledge of pensions administration software. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK . Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC. Eligibility Criteria: Excellent Communication Skill Experience 4- 8 years Location: Bengaluru -Electronic City Chennai - Taramani Flexible to work in day shift (UK Shift)

Hi Jobseekers, We are looking for Customer Service Representative for Pune location Immediate joiner and 1 Month notice candidate only apply Candidate from Chemical industry or any Manufacturing industry and those who have Global Logistic experience only apply Can share resume on p.smita@randstad.in Must have 1 ) Knowledge of SAP ECC or S4 Hana. 2) Understanding on over Supply Chain. 3) Knowledge of Import / Export. 4) Power BI experience. 5) Microsoft Excel. 6) Complaint handling experience. Order Fulfillment: Order Processing: Efficiently manage both domestic and international orders using order management system and ensuring accurate processing and timely communication of order status. Order Tracking: Monitor the status of orders and communicate progress to customers and internal stakeholders to ensure transparency and satisfaction. Invoicing and Shipping: Compliance: Ensure compliance with regulatory requirements for internal and external controls. Documentation: Issue necessary documents for the physical transportation of goods, ensuring all shipments are properly documented and compliant with regulations. Customer Inquiries and Complaints: Inquiry Response: Respond to customer inquiries promptly, coordinating responses following established policies and processes to provide accurate and helpful information. Complaint Resolution: Ensure customer complaint acknowledgements and credit memos are generated are addressed promptly and effectively. Work to resolve issues to maintain customer satisfaction and loyalty. Customer Happiness and Communication: Customer Satisfaction: Strive to keep customers happy by providing exceptional service and support. Communication: Keep customers informed about their orders and any issues that may arise, ensuring open and transparent communication.

Position Title: AGM / DGM - Service Department: Customer Service Reports To: Director Work Location: Gurugram Experience Required: 10 to 15 Years Industry Preference: Medical Devices & Equipment's Consumer Electronics & Appliances Diagnostics Role Overview We are looking for a highly driven and experienced AGM/DGM Service Operations to lead and streamline our nationwide service operations. The incumbent will be responsible for overseeing end-to-end service delivery, ensuring customer satisfaction, strengthening channel and government service operations, driving process excellence, and aligning the service function with overall business goals. A strong orientation toward post-sales revenue generation through spare parts sales is also expected. Key Responsibilities 1. Service Strategy & Planning Develop and implement national service strategies in alignment with organizational goals and customer expectations. Design SOPs, SLAs, escalation matrix, and service frameworks for preventive and corrective maintenance. 2. Pan India Service Operations Management Lead and manage a large service team deployed across India (Field Engineers, Regional Service Managers, Technical Support). Monitor service KPIs (TAT, FTR, uptime, customer satisfaction) and ensure adherence to defined metrics. Oversee service operations for both Channel Partners and Government installations (tenders, AMC, warranty, etc.). 3. Customer Experience & Issue Resolution Build a customer-centric culture within the service team. Ensure timely and quality resolution of service complaints with root cause analysis and long-term fixes. Develop and implement feedback mechanisms to capture service performance insights. 4. Team Management & Capability Building Lead a strong service team, ensuring proper recruitment, training, mentoring, and performance evaluation. Conduct periodic training and certification for Field Engineers and Service Managers. 5. Spare Parts & Revenue Management Develop and manage a robust system for spare parts planning, pricing, inventory, and logistics. Drive spare parts sales as a revenue stream, with proper monitoring and achievement of monthly/quarterly targets. 6. Service Network Development Expand and upgrade service partner network in key geographies. Ensure partner alignment with companys technical and customer service standards. 7. Cross-Functional Collaboration Collaborate with Product, Quality, Sales, and R&D teams to ensure product feedback loop and quality improvement. Support marketing and pre-sales teams with service capability presentations when needed. Desired Profile Education: B.Tech / BE in Electronics, Biomedical, Mechanical or related field. MBA preferred but not mandatory. Experience: 1015 years of relevant experience in managing national service operations in Medical Devices, Consumer Electronics, Appliances, or similar industries. Strong exposure to both direct service operations and partner-managed service delivery. Experience with CRM tools, service ticketing systems, and service automation initiatives. Proven ability to lead large teams, build processes, manage P&L of service function (revenue + cost), and drive operational efficiency.

Organize all store operation & allocate responsibility to personnel Supervise & guide staff towards maximum performance Ensure Target Achievement by securing customer satisfaction Rate at 4 and above Required Candidate profile Interested then call/Whats app HR Sujal - 98673 69341

Role & responsibilities Ensure quality control of RM, in-process, and FG as per BIS/FSSAI. Manage lab operations, including proximate analysis, mycotoxin testing, and NIR usage. Lead complaint handling RCA, CAPA, and field resolution. Conduct technical training for staff, dealers, and farmers. Support process audits (GMP/HACCP) and compliance systems. Collaborate with production, procurement, and R&D for quality improvements. Prepare quality dashboards, complaint reports, and training records. Preferred candidate profile B.Sc / M.Sc (Animal Nutrition / Chemistry) or B.Tech / M.Tech (Agri / Feed Tech). 1220 years in cattle feed QC and technical services. Strong lab, audit, and field complaint resolution experience. Working knowledge of ERP tools and lab instruments.

Roles and Responsibilities Manage contract labour management, ensuring compliance with company policies and industry regulations. Oversee attendance management systems to maintain accurate records and minimize absenteeism. Ensure timely billing assurance for contractors' services rendered by verifying invoices against agreed rates. Handle complaints from employees or contractors in a fair and efficient manner, resolving issues promptly where possible. Coordinate with internal stakeholders to resolve any operational issues related to contract labour.

Process name - JFL Dominos Minimum 12th pass Experience: fresher are ok Good Communication Fresher: 18k in hand Exp: 21k CTC Required Candidate profile To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 (Call and What's app) Perks and benefits Centralized pickup/drop & incentives

The incumbent will be responsible to actively seek out and engage customer prospects. Providing complete and appropriate solutions to new & existing accounts to boost top-line revenue growth, customer acquisition levels and profitability. Job Responsibilities: To identify, source and secure both long-term and short-term B2B business opportunities. To develop new business opportunities within current and new customer bases per the sales strategy. To look after client retention by ensuring customers ongoing expectations are met. To manage day-to-day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by providing customer feedback. To develop good client relationships. To assist with debt collection. To manage the Team. Key Result Areas: Achievement of Gross Monthly Revenue Target of 1.5L/2L/2.5L per month Achievement of 02 new logos/New account/month Collection for first three months for newly acquired business Client retention & Complaint handling Adherence to SHE guidelines Competencies (Skills essential to the role): Fluency in both verbal and written English preferred. Good Interpersonal & Networking Skills Ability to communicate effectively Abi

Role Details: Designation : Associate Mode: Work from Office (6 Days working) Job Description: The Client Service Associate at Delhivery will be responsible to provide exceptional service and support to customers, ensuring their satisfaction with Delhivery's products and services. You will handle inquiries, complaints, and requests through various communication channels, including phone, email, and chat. Your role involves understanding customer needs, resolving issues, and delivering accurate and timely information. Key Responsibilities: Providing assistance with shipment tracking and delivery inquiries and drive regular engagement/quick response Resolving issues related to shipments (missing or damaged packages, customs delays, or deliveryexceptions) CS Engagement via Ticketing module, getting timely response; Keep active track of timely closure of tickets Resolving issues related to shipments (missing or damaged packages, customs delays, or delivery exceptions) information on payment options Providing support for shipping services and delivery options available, regulatory compliance, documentation requirements, claim monitoring Analyze and support with insights to improve the process and internal operations and service levels Handling customer escalations-preparing RCA / CAPA and providing the solution Collaborate with internal stakeholders to maintain and increase performance of client accounts Designing SOP, mapping and freezing requirements, client NPS management and providing best solutions to the business Required Skills and competencies Excellent communication skills: You should possess strong verbal and written communication abilities to effectively interact with customers and convey information clearly and concisely. Resolving issues related to shipments (missing or damaged packages, customs delays, or delivery exceptions) issue is a fast paced and complex environment Problem-solving skills: You must be adept at analyzing customer issues, identifying root causes, and providing appropriate solutions or escalating matters as needed. Time management: The ability to prioritize tasks, manage multiple inquiries simultaneously, andmeet deadlines is essential for efficient customer service delivery. Time management: The ability to prioritize tasks, manage multiple inquiries simultaneously, and meet deadlines is essential for efficient customer service delivery. Require effective problem-solving skills and the ability to think critically. You should be able to analyze situations, evaluate available options, and propose viable solutions to ensure customer satisfaction. Familiarity with customer-relationship management (CRM) software programs Problem-solving and critical thinking: You will encounter complex customer issues that require effective problem-solving skills and the ability to think critically. You should be able to analyze situations, evaluate available options, and propose viable solutions to ensure customer satisfaction.

Applicants can call or WhatsApp to Ms.Tanya Singh +91 7965081732 (11am-5pm) Only Great Opportunity to make their career in International Customer Service! About the Role Transcom, a global leader in customer experience solutions, is looking for Customer Support Associates to join our team. This role is ideal for individuals who excel in customer engagement, problem-solving, and technical support for international clients. Key Responsibilities Assist customers with inquiries, troubleshooting, and resolutions. Provide high-quality technical and customer support via calls, emails, or chats. Maintain high service quality standards and enhance customer satisfaction. Collaborate with teams to streamline issue resolution effectively. Qualifications & Requirements Education: Graduate Experience: Prior experience in international tech support/customer support is required. Skills: Strong English communication skills with a customer-first approach. Interview Process HR Round Operations Assessment Client Evaluation What We Offer Salary Package:3.50LPA-7.0 LPA CTC Work Schedule: 5 days a week, rotational offs. Transport: Both-way cab facilities. Career Growth Opportunities within a global organization If you are passionate about customer service and looking for a dynamic work environment, apply now and take the next step in your career with Transcom.

Walk-in interviews Hiring for BPO International process 5 Days rotational shifts 2 days rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam 7428370506 - Ritu