1473 Complaint Handling Jobs - Page 28

SM Express Logistics Pvt. Ltd. is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

SM Express Logistics Pvt. Ltd. is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

The Covie is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Job Title: Complaint Investigator Experience: 4 to 9 years Notice Preferred : 15 days to 30 days Key skills: Vigilance Reporting, Complaint Handling, Medical Device - ISO -13485 Job Description: Analyzing root cause, reviewing, and initiating corrective & Preventive actions for final product Rework/Rejection and Customer Complaints. Responsible for analyzing the incoming product complaints and investigating the complaint information to ensure complaints are adequately addressed in timely manner. Client Communication. Reviewing and updating complaints from Intakes to Investigation and Complaint Closure in the Track Wise system.

Assist with day to day operations of the HR functions and duties Provide clerical and administrative support to Human Resources Manager Compile and update employee records (hard and soft copies) Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc) Coordinate HR projects (meetings, training, surveys etc) and take minutes Deal with employee requests regarding human resources issues, rules, and regulations Communicate with public services when necessary Properly handle complaints and grievance procedures Coordinate communication with candidates and schedule interviews Conduct initial orientation to newly hired employees Assist our recruiters to source candidates and update our database Job Type: Full-time Benefits: Flexible schedule Food provided Provident Fund Schedule: Day shift Night shift Performance bonus Yearly bonus Ability to commute/relocate: Arcot, Arcot - 632507, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred),

As a Lift Engineer at Assistant Manager level, you will be responsible for coordinating with service providers to ensure timely delivery of various assigned tasks such as repair & maintenance, improvement works, etc. It will be your duty to conduct TBT sessions for all team members, emphasizing safety concerns based on job allocation and attending safety committee meetings. Your role will also involve utilizing intermediate skills in Microsoft Office Suite, Outlook, and intranet/internet, along with the ability to use work order systems. You will need to have a working knowledge of asset management, property management, leasing, disposition, and construction, ensuring 100% legal compliance and promptly investigating all incidents to prevent recurrence. Generating data/reports on equipment, spares, and consumables required for electromechanical services will be part of your responsibilities. Additionally, you will coordinate with stores to manage indents and follow up on spares & consumables requirements to ensure smooth operation. Complaint handling, ensuring customer satisfaction, and adherence to standard operating procedures, standards, and engineering guidelines are crucial aspects of your role. Conducting SO and SIOD rounds, ensuring industrial safety, updating the building in charge on daily operations, and promptly attending to any oil spill or leakage inside the lift pit are essential tasks. You will also be responsible for ensuring efficient operation with no environmental pollution, usage of PPE by all employees, and conducting safety observations as per schedule. In case of emergencies like lift malfunctions, fire alarms, earthquakes, or flooding, you will be required to handle rescue operations efficiently. Your attentiveness towards identifying and preventing unsafe acts, following engineering guidelines, and reporting to management as necessary will contribute to a safe working environment. Any other tasks or responsibilities assigned by management from time to time should also be carried out effectively. Furthermore, you will verify daily elevator log reports, follow up with service providers to ensure 100% adherence to PPM activities as per schedule. The ideal candidate for this position would hold a Diploma/B.E/B.Tech degree in Electrical or Mechanical engineering with 5 to 10 years of experience in an elevator background. Strong technical skills and communication abilities in English and regional languages are essential for success in this role.,

The job involves contacting potential or existing customers to inform them about the product and answering any queries they may have. It is essential to go the extra mile to meet sales quotas and facilitate future sales. Keeping detailed records of calls, sales, and any useful information is also a key part of the role. The ideal candidate should have good experience in telesales and be familiar with CRM software and telephone systems. Excellent communication skills are a must, along with the ability to stay calm under pressure and handle rejection professionally. The candidate should also be adept at resolving issues and addressing any complaints that may arise. This is a full-time, permanent position with benefits such as cell phone and internet reimbursement. The work schedule is in the morning shift, and additional bonuses may be awarded based on performance. The preferred education level is Higher Secondary (12th Pass), and the candidate should have a total of 4 years of work experience, with at least 1 year in sales. Proficiency in English is preferred, and the work location is in person.,

We are seeking a competitive and trustworthy Sales Executive to support our business activities. Your responsibilities will include identifying new sales opportunities, negotiating deals, and ensuring customer satisfaction. If you possess strong communication skills and are comfortable engaging with potential customers via email and phone to showcase our services and products, we are interested in meeting you. Your role will be crucial in helping us exceed business expectations and drive the company's growth. Your responsibilities will include: - Conducting market research to recognize selling opportunities and assess customer requirements - Actively pursuing new sales prospects through cold calling, networking, and social media - Arranging meetings with potential clients to understand their needs and preferences - Developing and delivering product/service presentations - Generating regular sales and financial reports - Maintaining stock availability for sales and demonstrations - Representing the company at exhibitions or conferences - Negotiating deals, addressing complaints, and handling objections - Collaborating with team members to enhance overall performance - Gathering customer feedback and sharing insights with internal teams Requirements: - Proven experience as a Sales Executive or in a similar role - Proficiency in English - Excellent MS Office skills - Familiarity with CRM software is advantageous - Sound knowledge of marketing and negotiation strategies - Quick learner with a passion for sales - Self-motivated with a focus on achieving results - Ability to deliver engaging presentations - High school diploma,

You will be responsible for ensuring a high level of customer satisfaction by demonstrating excellent work ethic and time management skills. Your key tasks will include developing and arranging promotional material and in-store displays, ensuring adherence to SOP and store etiquette, assisting the store manager in stock management, and maintaining accurate records. Additionally, you will work towards achieving monthly or annual targets. Your main responsibilities will involve inviting customers to the outlet, introducing them to the concept of MYOP, demonstrating and presenting products, supporting customers in identifying the right perfume, maintaining store cleanliness and merchandising, conducting stock audits, managing DSR and store closing procedures, placing stock requests to the Head Office, validating and receiving stock, and handling and resolving customer complaints. As part of the benefits package, you will be entitled to Provident Fund, overtime allowance, and medical insurance. The ideal candidate for this position must have at least a degree or equivalent qualification.,

Preparing marketing and sales strategies. Conducting extensive research on competitors" products and services. Creating and overseeing marketing campaigns. Preparing budget and time constraints. Maintaining a healthy relationship with the clients. Working in collaboration with the Media department. Answering clients questions in a professional manner. Participating in exhibitions and conferences organized by the company. Creating awareness of the products and services offered by the company. Ensuring the company meets the sales targets. Handling complaints of the clients. Negotiating the deals with the clients. Taking feedbacks from the clients. Creating marketing campaigns on social media platforms. Writing monthly reports on the performance of the campaigns. Job Types: Full-time, Permanent Benefits: Paid sick time Provident Fund Schedule: Morning shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Marketing: 1 year (Preferred) Language: English (Preferred) Work Location: In person,

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner. Provide accurate information on products/services to customers through effective communication. Address customer complaints by listening actively, empathizing with their concerns, and offering suitable solutions. Escalate complex issues to senior team members or supervisors when necessary. Maintain records of all interactions with customers using CRM software. Desired Candidate Profile 0-4 years of experience in BPO/Call Centre environment handling domestic processes (preferably). Excellent communication skills for effective query resolution over phone calls, emails, and chats. Location - Bangalore

Customer-first mindset with a sense of urgency Ability to manage pressure and handle high call volumes Hands-on experience with CRMs, ticketing tools, and call monitoring systems Analytical mindset for data-driven decision-making Required Candidate profile Centralized Call Centre Management Customer Satisfaction & Experience Team Leadership & Development MIS, Reporting & Analytics Process & System Improvements

Looking for candidates with 2–4 years of strong PMS experience in the medical device domain (preferably ortho/trauma). Must be skilled in EU MDR, PSUR, trend reports, risk assessment (ISO 14971), and complaint handling. Required Candidate profile Note: This role is exclusively for PMS professionals with hands-on experience in medical devices.

4 - 6 years OF Experience in Paint Industry or any relevant industry (Construction) - Required Has experience with Customer / Dealer/ Painter/ Contractor Facing role - Required Worked in R&D team / Technical support team - Preferred Conducted Training programmes for painters & contractors - Preferred Skilled with onsite Painting / Application - Preferred S. No Goal Key Result Area Actions / Deployment 1 Loyalty Program Enrolment & Painter App Usage Coordination with Loyalty program team for enrolment & adoption of digital solutions Enrolment of the painters on the Sparkle loyalty program -KYC Painter registration and activation (along with external agencies) Driving Digital Adoption by enrolling , downloading & driving usage of the Painter App Feedback on implementation gaps & features on the app Financial Inclusion Support from Government schemes - to support painters on enrolment. 2 Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area Community engagement programs by planning events & activations. 3 Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of painters/team etc - Database update. Evolve the Training Tracker/ Calendar and incorporating training status Contractor/ Painter Mapping Coordination with dealers & contractors for billing & usage of ABG products 4 Complaint Handling & Technical Support Technical Inspection at customer sites - Dealer complaint handling (Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites 100% customers to be called within 4 hours of the complaint received. 97% of the complaint visits within 2 days. 5 days resolution of 90% of the Product complaints Compensation on Product failure / reworks to be approved by supervisor & database maintained. Product feedback to be shared with R&D. 5 Focus Product Establishment Site Sampling & Implementation of new products , Business Development Concept Testing - Sampling of new products with with painter community for validation. Coordination with Marketing team for sampling & NPD. Planning of shop meets & product meets along with supervisor with product presentations. Business development - Support Sales of ABG products and help convert customer sites for Contractors. Also support in upsell/ cross sell Audit report of the trials to be shared with the respectiveteams. 6 Reports Trackers - Monthly & weekly basis Report of the potential contractors/ painters in the area along with Contractor meets conducted Audit Reports shared with R&D team for feedback and trends in the market Painter App usage report , Loyalty program database update Customer Complaint Tracker Training tracker - to build effective utilization of the painter academy

Goal Key Result Area Actions / Deployment Loyalty Program Enrolment & Painter App Usage Coordination with Loyalty program team for enrolment & adoption of digital solutions Enrolment of the painters on the Sparkle loyalty program -KYC Painter registration and activation (along with external agencies) Driving Digital Adoption by enrolling , downloading & driving usage of the Painter App Feedback on implementation gaps & features on the app Financial Inclusion Support from Government schemes - to support painters on enrolment. Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area Community engagement programs by planning events & activations. Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of painters/team etc - Database update. Evolve the Training Tracker/ Calendar and incorporating training status Contractor/ Painter Mapping Coordination with dealers & contractors for billing & usage of ABG products Complaint Handling & Technical Support Technical Inspection at customer sites - Dealer complaint handling (Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites 100% customers to be called within 4 hours of the complaint received. 97% of the complaint visits within 2 days. 5 days resolution of 90% of the Product complaints Compensation on Product failure / reworks to be approved by supervisor & database maintained. Product feedback to be shared with R&D. Focus Product Establishment Site Sampling & Implementation of new products , Business Development Concept Testing - Sampling of new products with with painter community for validation. Coordination with Marketing team for sampling & NPD. Planning of shop meets & product meets along with supervisor with product presentations. Business development - Support Sales of ABG products and help convert customer sites for Contractors. Also support in upsell/ cross sell Audit report of the trials to be shared with the respectiveteams. Reports Trackers - Monthly & weekly basis Report of the potential contractors/ painters in the area along with Contractor meets conducted Audit Reports shared with R&D team for feedback and trends in the market Painter App usage report , Loyalty program database update Customer Complaint Tracker Training tracker - to build effective utilization of the painter academy

Goal Key Result Area Actions / Deployment Loyalty Program Enrolment & Painter App Usage Coordination with Loyalty program team for enrolment & adoption of digital solutions Enrolment of the painters on the Sparkle loyalty program -KYC Painter registration and activation (along with external agencies) Driving Digital Adoption by enrolling , downloading & driving usage of the Painter App Feedback on implementation gaps & features on the app Financial Inclusion Support from Government schemes - to support painters on enrolment. Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area Community engagement programs by planning events & activations. Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of painters/team etc - Database update. Evolve the Training Tracker/ Calendar and incorporating training status Contractor/ Painter Mapping Coordination with dealers & contractors for billing & usage of ABG products Complaint Handling & Technical Support Technical Inspection at customer sites - Dealer complaint handling (Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites 100% customers to be called within 4 hours of the complaint received. 97% of the complaint visits within 2 days. 5 days resolution of 90% of the Product complaints Compensation on Product failure / reworks to be approved by supervisor & database maintained. Product feedback to be shared with R&D. Focus Product Establishment Site Sampling & Implementation of new products , Business Development Concept Testing - Sampling of new products with with painter community for validation. Coordination with Marketing team for sampling & NPD. Planning of shop meets & product meets along with supervisor with product presentations. Business development - Support Sales of ABG products and help convert customer sites for Contractors. Also support in upsell/ cross sell Audit report of the trials to be shared with the respectiveteams. Reports Trackers - Monthly & weekly basis Report of the potential contractors/ painters in the area along with Contractor meets conducted Audit Reports shared with R&D team for feedback and trends in the market Painter App usage report , Loyalty program database update Customer Complaint Tracker Training tracker - to build effective utilization of the painter academy

No Goal Key Result Area Actions / Deployment Weightage 1 Loyalty Program Enrolment & Painter App Usage Coordination with Loyalty program team for enrolment & adoption of digital solutions Enrolment of the painters on the Sparkle loyalty program -KYC Painter registration and activation (along with external agencies) 30% Driving Digital Adoption by enrolling , downloading & driving usage of the Painter App Feedback on implementation gaps & features on the app Financial Inclusion Support from Government schemes - to support painters on enrolment. 2 Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area Community engagement programs by planning events & activations. 3 Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of painters/team etc - Database update. Evolve the Training Tracker/ Calendar and incorporating training status Contractor/ Painter Mapping Coordination with dealers & contractors for billing & usage of ABG products 4 Complaint Handling & Technical Support Technical Inspection at customer sites - Dealer complaint handling (Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites 30% 100% customers to be called within 4 hours of the complaint received. 97% of the complaint visits within 2 days. 5 days resolution of 90% of the Product complaints Compensation on Product failure / reworks to be approved by supervisor & database maintained. Product feedback to be shared with R&D. 5 Focus Product Establishment Site Sampling & Implementation of new products , Business Development Concept Testing - Sampling of new products with with painter community for validation. Coordination with Marketing team for sampling & NPD. 20% Planning of shop meets & product meets along with supervisor with product presentations. Business development - Support Sales of ABG products and help convert customer sites for Contractors. Also support in upsell/ cross sell Audit report of the trials to be shared with the respectiveteams. 6 Reports Trackers - Monthly & weekly basis Report of the potential contractors/ painters in the area along with Contractor meets conducted 20% Audit Reports shared with R&D team for feedback and trends in the market Painter App usage report , Loyalty program database update Customer Complaint Tracker Training tracker - to build effective utilization of the painter academy

5-6 years Of Experience in Paint Industry Conducted Training programmes for painters & contractors Skilled with onsite Painting / application Good knowledge in textures & paint application S. No Goal Key Result Area Actions / Deployment 1 Product Validation & application technique development Coordinate with development & marketing team Product validation at academy using different application tools & techniques Help marketing team for new design development Pattern & shade customisation as per PS team requirement 2 Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area for getting market information on new development & new product arrivals Help TSM PP to run painter meets (new product demo) 3 Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of TSMs/painters/ Evolve the Training Tracker SP painter training at academies as well as on site training 4 Complaint Handling & Technical Support Technical Inspection at customer sites, help TSM PS for complaint resolving on site ( Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites Help painters, PS team to resolve complaints, give solutions for resolving on site issues Compensation on Product failure / reworks to be approved by supervisor Product feedback to be shared with R&D. 5 Focus Product Establishment Site Sampling Concept Testing - Sampling of new products with painter community for validation. Support to TSM PP for sampling Demo of new techniques & product application in painter shop meets Report of the trials to be shared with the respective ASM PA/PP. 6 Reports Trackers - Monthly & weekly basis Product trial reports Complaint site reports Training tracker - on site & academy

Goal Key Result Area Actions / Deployment Loyalty Program Enrolment & Painter App Usage Coordination with Loyalty program team for enrolment & adoption of digital solutions Enrolment of the painters on the Sparkle loyalty program -KYC Painter registration and activation (along with external agencies) Driving Digital Adoption by enrolling , downloading & driving usage of the Painter App Feedback on implementation gaps & features on the app Financial Inclusion Support from Government schemes - to support painters on enrolment. Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area Community engagement programs by planning events & activations. Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of painters/team etc - Database update. Evolve the Training Tracker/ Calendar and incorporating training status Contractor/ Painter Mapping Coordination with dealers & contractors for billing & usage of ABG products Complaint Handling & Technical Support Technical Inspection at customer sites - Dealer complaint handling (Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites 100% customers to be called within 4 hours of the complaint received. 97% of the complaint visits within 2 days. 5 days resolution of 90% of the Product complaints Compensation on Product failure / reworks to be approved by supervisor & database maintained. Product feedback to be shared with R&D. Focus Product Establishment Site Sampling & Implementation of new products , Business Development Concept Testing - Sampling of new products with with painter community for validation. Coordination with Marketing team for sampling & NPD. Planning of shop meets & product meets along with supervisor with product presentations. Business development - Support Sales of ABG products and help convert customer sites for Contractors. Also support in upsell/ cross sell Audit report of the trials to be shared with the respectiveteams. Reports Trackers - Monthly & weekly basis Report of the potential contractors/ painters in the area along with Contractor meets conducted Audit Reports shared with R&D team for feedback and trends in the market Painter App usage report , Loyalty program database update Customer Complaint Tracker Training tracker - to build effective utilization of the painter academy

1 Product Validation & application technique development Coordinate with development & marketing team Product validation at academy using different application tools & techniques Help marketing team for new design development Pattern & shade customisation as per PS team requirement 2 Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area for getting market information on new development & new product arrivals Help TSM PP to run painter meets (new product demo) 3 Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of TSMs/painters/ Evolve the Training Tracker SP painter training at academies as well as on site training 4 Complaint Handling & Technical Support Technical Inspection at customer sites, help TSM PS for complaint resolving on site ( Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites Help painters, PS team to resolve complaints, give solutions for resolving on site issues Compensation on Product failure / reworks to be approved by supervisor Product feedback to be shared with R&D 5 Focus Product Establishment Site Sampling Concept Testing - Sampling of new products with painter community for validation Support to TSM PP for sampling Demo of new techniques & product application in painter shop meets Report of the trials to be shared with the respective ASM PA/PP 6 Reports Trackers - Monthly & weekly basis Product trial reports Complaint site reports Training tracker - on site & academy

1 Product Validation & application technique development Coordinate with development & marketing team Product validation at academy using different application tools & techniques Help marketing team for new design development Pattern & shade customisation as per PS team requirement 2 Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area for getting market information on new development & new product arrivals Help TSM PP to run painter meets (new product demo) 3 Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of TSMs/painters/ Evolve the Training Tracker SP painter training at academies as well as on site training 4 Complaint Handling & Technical Support Technical Inspection at customer sites, help TSM PS for complaint resolving on site ( Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites Help painters, PS team to resolve complaints, give solutions for resolving on site issues Compensation on Product failure / reworks to be approved by supervisor Product feedback to be shared with R&D. 5 Focus Product Establishment Site Sampling Concept Testing - Sampling of new products with painter community for validation. Support to TSM PP for sampling Demo of new techniques & product application in painter shop meets Report of the trials to be shared with the respective ASM PA/PP. 6 Reports Trackers - Monthly & weekly basis Product trial reports Complaint site reports Training tracker - on site & academy

Job Purpose Job Purpose Description Job Purpose To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. Job Context & Major Challenges Job Context: To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. Job Challenges: Market Volatility as BSLI predominantly sell unit linked policies High dependency on HDFC Branch Banking Model in Open Architecture who may have their own priorities so alignment is the key. Balancing between the process requirement and expectations of the Channel partners Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company 1. Continuous interaction with the channel partners ( Multiple Branch Heads of the Bank) 2. Mapping all the key decision makers and ensuring that the same information is shared with the RH/ZH 3. Aggressively downloading all the RnR activities running by the organisation. 4. Create Innovative ways to have Branch Activities to increase the customer penetration KRA10 Building new business opportunities within the allocated area/relationships in order to maximise the productivity / Top Line 1. Identify innovative methods working with the relationship to enhance penetration of the database 2. FLS Review Mechanism to have 40% Activation with 2 Case / Active @ 50K ATS to be focused 3. Ensure Product Mix - Trad 50% : ULIP 40% : Term 10% 4. 15% Business More than TATA Provide inputs for new products & Sales Pitch, basis an in-depth understanding of Channel needs 5. Identify training needs for the in-house and channel partner team KRA11 Execute the right method of business acquisition in order get the profitable mix for the organisation 1. Scrutinise the business on regular basis and give the relevant information to superiors 2. Interact with the customers through welcome calls KRA12 Achieve Persistency targets as per the company norms so that renewals take place on time 1. Communicate with customers and 2. resolve queries as and when required to ensure that renewal takes place on time KRA2 Executes smooth function of the sales and other processes in order to maximise business potential. 1. Communicate any process change or change in any rules and regulations by the help of different training module. 2. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks KRA3 Relation Ship Management: Open Architecture 1. To Handle Bank customers requirements with the best services and products ranges 2. To be equipped with insurance and Bank Products knowledge To manage the relationship at all the levels to have the desire out-puts. KRA4 Building new business opportunities within the allocated area/relationships in order to maximise the productivity / Top Line 1. Identify innovative methods working with the relationship to enhance penetration of the database 2. FLS Review Mechanism to have 40% Activation with 2 Case / Active @ 50K ATS to be focused 3. Ensure Product Mix - Trad 50% : ULIP 40% : Term 10% 4. 15% Business More than TATA Provide inputs for new products & Sales Pitch, basis an in-depth understanding of Channel needs 5. Identify training needs for the in-house and channel partner team KRA5 Execute the right method of business acquisition in order get the profitable mix for the organisation 1. Scrutinise the business on regular basis and give the relevant information to superiors 2. Interact with the customers through welcome calls KRA6 Achieve Persistency targets as per the company norms so that renewals take place on time 1. Communicate with customers and 2. resolve queries as and when required to ensure that renewal takes place on time KRA7 Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company 1. Continuous interaction with the channel partners ( Multiple Branch Heads of the Bank) 2. Mapping all the key decision makers and ensuring that the same information is shared with the RH/ZH 3. Aggressively downloading all the RnR activities running by the organisation. 4. Create Innovative ways to have Branch Activities to increase the customer penetration KRA8 Executes smooth function of the sales and other processes in order to maximise business potential. 1. Communicate any process change or change in any rules and regulations by the help of different training module. 2. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks KRA9 Relation Ship Management: Open Architecture 1. To Handle Bank customers requirements with the best services and products ranges 2. To be equipped with insurance and Bank Products knowledge To manage the relationship at all the levels to have the desire out-puts.

Renai Medicity is looking for Sales Girl to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Role Objective: The accounts receivable follow-up team in a healthcare organization is responsible for looking after denied claims and reopening them to receive maximum reimbursement from the insurance companies.Essential Duties and ResponsibilitiesFollow up with the payer to check on claim status. Identify denial reason and work on resolution. Save claim from getting written off by timely following up. Should have sound knowledge of working on Billing scrubbers and making edits. Work on Contractual adjustments & write off projects. Should have good Cash collected/Resolution Rate. should have calling skills, probing skills and denials understanding. Work in all shifts on a rotational basis. No Planned leaves for next 6 months. Qualifications: Graduate in any discipline from a recognized educational institute. Good analytical skills and proficiency with MS Word, Excel, and PowerPoint. Good communication Skills (both written & verbal) Skill Set: Candidate should be good in Denial Management. Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials. Ability to interact positively with team members, peer group and seniors r1rcm.com Facebook Location - Chennai,Noida,Bengaluru,Gurugram

She should present a professional, Customer focused approach to Guest. Answers phone & questions about menu Ensure positive dining experience. Takes names on a waiting list. Greets & seats guests Presents menus Ensure Guest satisfaction. Required Candidate profile Smart, Educated female candidates with excellent English communication skills. Freshers also welcome.