2090 Complaint Handling Jobs - Page 26

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1.0 - 6.0 years

1 - 3 Lacs

chennai

Work from Office

Customer Service + Renewals Locations: Chennai Languages: Chennai: Tamil + English (12 roles) Eligibility: HSC Pass | Age: 2237 Experience: Min. 1 year in Customer Service / Renewals / Upselling Salary: 18,000 22,000 In-Hand (Based on last drawn) Only for Malayalam candidates exceptional salary approval can be done ( upto 25K as take home) Shift: Females 10 AM to 7 PM | Males – 12 PM to 9 PM Week Offs: 2 Rotational Role & responsibilities Be the dedicated relationship partner for VIP Shaadi members post-sale Understand member preferences and help identify their ideal match Call and connect with high-quality prospects on behalf of the member Set up mutually consented meetings between potentia...

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1.0 - 6.0 years

2 - 2 Lacs

thane

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Hiring for Customer service (Must have experience in handling escalation call) Location - Thane (West) - Centralised Pick up & drop Salary - Freshers - CTC : 22k Monthly - Subject to deductions Experienced - CTC: 26k Monthly - Subject to deductions (depend on last drawn salary and experience) Qualification -HSC/Graduate with 6 month in handling escalation call. Pick up drop facility from office to thane station. Walk-in Drive Location :l- Teleperformance Ashar IT Park, Wagle Estate, Road No - 16ZB Wing, 2nd Floor, Thane West Interview Timing:9:30 AM to 5:00 PM Email : pranali.kanjojiya2@teleperformancedibs.com Meet: HR Pranali

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2.0 - 3.0 years

2 - 3 Lacs

mumbai

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Responsibilities Ensure that all tables in your assigned section are served promptly, with attention to detail and guest satisfaction. Coordinate with the kitchen and bar staff to ensure that food and drink orders are accurate and delivered on time. Train and assist junior service staff, providing guidance on service standards and guest interaction. Assist in setting up the dining area before service, including table settings and ensuring that all necessary materials are available. Resolve minor guest concerns during service, escalating issues to senior staff when necessary. Be prepared to adjust your responsibilities or tasks as instructed by the Senior Captain or Restaurant Manager. Depart...

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3.0 - 6.0 years

4 - 7 Lacs

mumbai

Work from Office

Candidates should be very proficient in email drafting and in Excel like pivot table, Vlookup, Hlookup, conditional formatting,etc. Excellent communication and interpersonal skills Fluency in English Interested candidates plz call on 9267953621

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0.0 - 5.0 years

3 - 5 Lacs

mumbai, navi mumbai, mumbai (all areas)

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Role- Customer Support Executive Min- 0-2 Yrs Exp Into Customer Service Any Graduate CTC- 3.5 - 6.5 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US Interview - Virtual For more info contact HR Haider - 9256424833

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1.0 - 5.0 years

3 - 5 Lacs

gurugram

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Interested Candidates can directly come for the f2f Interview at the below address Unit no 508,5th floor, welldone techpark Sector 48,Gurgaon Or you can watsapp your resume at-9910689164 Roles and Responsibilities Manage grievances raised by customers through various channels (email, chat, social media) in a timely and professional manner. Investigate customer complaints thoroughly to identify root causes and implement corrective actions. Escalate complex issues to senior team members or relevant stakeholders when necessary. Develop and maintain effective communication strategies to keep customers informed about the status of their grievances. Ensure compliance with company policies, procedu...

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

Role Overview: As a Sales Order Coordinator, your primary responsibility will be to prepare commercially clear sales orders in the system and create Sales Order BOQ/Work Order with relevant drawings for the factory. You will also be responsible for updating the File Management System, preparing pro forma invoices, and ensuring proper documentation and approvals for dispatch. Additionally, you will need to coordinate with the factory, follow up with clients for collection, provide timely status updates to the Sales Team, and escalate customer complaints to the factory. Key Responsibilities: - Prepare commercially clear sales orders in the system - Create Sales Order BOQ/Work Order and send to...

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2.0 - 3.0 years

1 - 2 Lacs

mumbai

Work from Office

Responsible for managing customer interactions, resolving issues, ensuring a positive customer experience. The role involves responding to inquiries, providing product/service information, handling complaints, maintaining high customer satisfaction.

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4.0 - 9.0 years

5 - 9 Lacs

bhiwandi

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About the Role As an HRBP at Swiggy, you will play a key role in overseeing the entire employee lifecycle from recruitment to exit — ensuring efficient operations around attendance, attrition, absenteeism, payroll, and employee engagement for our blue-collar workforce. Key Responsibilities Manage recruitment, deployment, and exit processes for blue-collar employees. Monitor attendance, address absenteeism, and implement corrective measures. Drive employee engagement initiatives and resolve grievances effectively. Handle payroll-related queries, ensure accurate incentive calculations, and timely disbursement. Maintain accurate data and share regular reports with internal stakeholders. Require...

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0.0 - 5.0 years

1 - 4 Lacs

mohali

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Answer customer queries promptly Resolve complaints and technical issues Maintain customer interaction records Ensure customer satisfaction through follow-ups Call/WhatsApp HR Manvi @7900814086 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview Perks and benefits Cab facility PF Incentives

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0.0 years

0 - 0 Lacs

bangalore, bhubaneswar, delhi

On-site

Job description Coordinate and oversee the maintenance and repairs of the apartment complex, including common areas, amenities, and individual units. Serve as the primary point of contact for residents, addressing their concerns, handling complaints, and facilitating effective communication between tenants and property management. Develop and manage budgets for the property, monitor expenses, and ensure operations are within budgetary limits. Ensure compliance with local building codes, fire safety regulations, and other applicable laws. Conduct regular property inspections, identify maintenance issues, safety hazards, and coordinate necessary repairs or upgrades. Manage relationships with e...

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2.0 - 7.0 years

2 - 5 Lacs

thane

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Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

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2.0 - 7.0 years

2 - 5 Lacs

thane, arrah, surat

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Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

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1.0 - 6.0 years

1 - 3 Lacs

chennai

Work from Office

Customer Service + Renewals Locations: Chennai Languages: Chennai: Tamil + English (12 roles) Eligibility: HSC Pass | Age: 2237 Experience: Min. 1 year in Customer Service / Renewals / Upselling Salary: 18,000 22,000 In-Hand (Based on last drawn) Only for Malayalam candidates exceptional salary approval can be done ( upto 25K as take home) Shift: Females 10 AM to 7 PM | Males – 12 PM to 9 PM Week Offs: 2 Rotational Role & responsibilities Be the dedicated relationship partner for VIP Shaadi members post-sale Understand member preferences and help identify their ideal match Call and connect with high-quality prospects on behalf of the member Set up mutually consented meetings between potentia...

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1.0 - 5.0 years

6 - 10 Lacs

kolkata

Work from Office

Efficient and effective completion of instrument installations & impart operators training at customer sites. Perform troubleshooting and complaint handling alongwith fixing problem issues timely . Timely updation of customer software as and when new software versions are released. Provide introduction of new tests for promotion of reagents. Help and support customer labs to adhere to quality control measures in conformance with accrediting bodies. Conduct Scientific support activity and advanced application activate for all product lines.

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1.0 - 5.0 years

3 - 7 Lacs

mumbai, pune

Work from Office

Looking for candidates from capital equipments, heavy industrial goods and industrial sealing solutions Desired candidate should have 2-5yrs experience in technical sales, channel management, sales to large key accounts/ end customers and business development. Age: 23-26yrs Job Responsibilities: 1.Direct sales responsibilities for existing business through key customers/ channel management/ new business development. 2.Market mapping and market intelligence collation for relevant products range in West India. Channel expansion for greater market reach. Product positioning in market and value selling. 3.Effective complaint handling and closure. 4.Receivables management. 5.Reporting sales forec...

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1.0 - 4.0 years

3 - 6 Lacs

jodhpur

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Job Description Summary of Position: Alcon is looking to hire an Associate Phaco Development Specialist at Jodhpur . This position has primary responsibility for the successful adoption and conversion rates of surgeon/hospital trainees to Phaco as the first line of care for cataract surgery. Surgical Observation Report and wet lab instruction of existing cataract surgeons in the conversion from Extra Capsular Cataract Extraction (ECCE) and Small Incision manual cataract surgery (SICS) to Phaco. The training of non-cataract surgeons in Phaco procedure and techniques. The adoption and proper use of Alcon products such as Infiniti with Ozil, Laureate, Single-Piece AcrySof IOL (Intra Ocular Lens...

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1.0 - 5.0 years

1 - 5 Lacs

pune

Work from Office

About The Role Area Manager Customer Care Rest of Maharastra Grade M4 Leading a team of Approx7 Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). Address Service Request /Complaints including those created by channel partners (Branches / Wealth/Contact Centre) and ensure all are closed within TAT Drive Digital Adoption for all Retail Asset Clients Close looping of Complaints and TNPS Detractor feedbacks end to end and incorporate changes for improvement. Ensure we maintain benchmark TNPS score of +65 Process modifications and Business Process Reengineering to bring about efficiency in process an...

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0.0 - 3.0 years

1 - 2 Lacs

kolkata

Work from Office

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

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0.0 - 3.0 years

1 - 2 Lacs

pune

Work from Office

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

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0.0 - 3.0 years

1 - 2 Lacs

rajkot

Work from Office

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

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0.0 - 3.0 years

1 - 2 Lacs

pune

Work from Office

About The Role "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements: "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused towards achievement...

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0.0 - 3.0 years

1 - 2 Lacs

surat

Work from Office

About The Role "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused towards achievement ...

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0.0 - 3.0 years

1 - 2 Lacs

mumbai

Work from Office

About The Role JOB DESCRIPTION : "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused to...

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0.0 - 3.0 years

1 - 2 Lacs

panipat

Work from Office

About The Role JOB DESCRIPTION : "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements: "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused t...

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