Vacancy for Legal and Compliances Location Gurgaon Head office Designation :- Associate / Sr. Associate Experience :- 3-5 Years in FMCG /Milk process / Food industry Qualifications :- Minimum Graduate / Post Graduate in Legal. JD with Required Expertise Sound Knowledge of Shop and Establishment Compliances, Trade licenses, Fire NOC, Knowledge of Plant Safety for Busines Operators. Well worse with Environmental Laws and Hygiene practices. Sound Knowledge of Health and Safety Processes and its Compliances in Transport, Plant Machinery, Material, ETP, STP, Boiler etc. Experienced in preparing detailed documents for annual returns under Factories Act, Presentation, Dashboards through Analysing, HR Data Experience with MS Office tools (Outlook, Word, Excel, PowerPoint,)
Assistant Manager Quality Complaints Resolution (Dairy & Food Industry) Posting Date: 28/05/2025 Position: Assistant Manager Quality Complaint (Dairy & Food Industry) Location: Gurugram City: Gurugram Sector: Dairy & Food Industry Years of Experience 6+ years Qualification: Technically qualified in the Dairy or Food Industry Workdays: 6 Days a Week Job Responsibilities: Team Management: Manage a team of 50 executives ( working across 03 different locations in India ) for the quality related Complaints, Queries & Requests. Customer Communication Complaints Investigation & Resolution Complaint escalation handling Data analysis & reporting Documentation & Record Keeping Compliance & Audits Continuous Improvement Coordination with other departments, especially with the plant / warehouse operations teams and the plant quality team. Expectations: Strong technical expertise Call center experience (if at all) would be preferred but is not critical Experience in a B2C organization would be important. Hands-on Customer handling experience. Good team handling skills. Ability to manage and respect diversity Good analytical skills ...... hands on experience Presentation skills Positive outlook
DC Auditor for Bangalore Location. Below are the details of profile requirements for Intern(min 3 months and then permanent employee) Educational Qualification: - Bachelor's Degree or Diploma in Food Technology, Dairy Technology, or Agriculture Key Responsibilities: - Conduct audits at Distribution Centers (DCs) - Good Knowledge on Fssai rules & Regulations . - Ensure compliance with quality and safety standards - Work collaboratively with cross-functional teams Work Schedule: - Night Shifts - Self vehicle (bike) is required Desirable Skills: - Auditing experience in food/dairy industry - Strong analytical and problem-solving skills - Excellent communication and interpersonal skills
Country Delight seeks a passionate and eager Content Writer Intern-To-Hire to join our dynamic and creative team. If you have a knack for storytelling, a keen interest in brand messaging, and are eager to learn and grow within the Digital marketing field, we would love to hear from you. Position : Content Writer Experience : 0-3 years (Freshers encouraged to apply) Location : Gurgaon/Remote; Internship Stipend provided About : Country Delight is a leading D2C, essentials full-stack company. Our mission is to bring India the purest quality products right to the doorstep to help them live better. While we are most popular as a subscription-based dairy brand, we've recently expanded into home delivery of staples like pulses, pickles, oils, nuts, and fruits &vegetables. Country Delight believes in lean team structures and encourages informed experiments to fuel its growth. You'll be a great fit, if: You are a highly motivated and quick learner with a strong interest in content creation and digital and social marketing. You possess excellent written and verbal communication skills with a strong grasp of English grammar and style. You are eager to learn about different content formats and platforms, including social media, website, and app content. You are a team player with a positive attitude and a willingness to contribute to a collaborative environment. Your daily responsibilities: Assist the content & social teams in creating engaging and informative content for various marketing channels. Research industry trends and competitor activities to identify content opportunities. Support the development of social media posts, advertorial copies, and other marketing collateral. Learn & put to use AI tools like ChatGPT and ElevenLabs to assist with content development tasks. Participate in brainstorming sessions and contribute creative ideas for content campaigns. Write content adhering to brand guidelines within given timelines, including captions and scripts for influencers. Extend support to content & social teams for product, influencer, and brand shoots. Requirements: Bachelor's degree in English, Journalism, Mass Communication, or a related field is preferred. Strong writing skills with the ability to create clear and concise content. Basic understanding of digital marketing and content marketing principles. Familiarity with social media platforms and their content requirements. Some exposure to Google Suite (Word, Excel, Slides). Bonus Points: Prior experience with content creation or copywriting (e.g., creator page on social, long-form writing, creative writing). Familiarity with SEO principles and content optimization techniques. Experience working with design and product teams. Send in your resume and portfolio highlighting your relevant skills and experience. We look forward to hearing from you!
Job Title: Product Development Manager Department: Groceries (Staples) Reports To : Category Head Summary: A Product Development Manager is responsible for overseeing the entire product development lifecycle, from concept ideation to market launch, ensuring new products align with market needs, business objectives, and company strategy. They lead cross-functional teams, manage project timelines and budgets, and drive innovation to develop successful products that meet customer requirements and deliver a competitive advantage. Product Ideology should cover as -Do we need it? Can we make it? Can we sell it? Post launch responsible for managing the scalability, sustainability & profitability. Key Responsibilities: Market Analysis and Strategy Development: Conduct comprehensive market research to identify customer needs, market trends, and competitor analysis to inform product development strategy. Develop compelling product roadmaps and strategic plans to prioritize features and functionalities based on market insights and business goals. Define target market segments and develop clear product positioning to differentiate offerings to solve pain areas around product usage occasion or add convenience value to the product. Product Concept Generation and Evaluation: Collaborate with cross-functional teams (design, Sourcing, packaging, growth) to brainstorm and refine new product concepts. Assess the feasibility and commercial viability of new product ideas through customer survey analysis, cost projections, and potential margin earning. Develop detailed product specifications and requirements documents to guide product development prior to launch. Customer Focus and Feedback Integration: Conduct user research and gather customer feedback to inform product design and feature development. Analyse customer data to identify pain points and opportunities for product improvement. Advocate for customer needs within the development team to ensure product meets target customer expectations. Product Launch and Commercialization: Develop comprehensive launch plans, including on line app requirement, product description, content requirement and Pricing. Collaborate with Growth and content teams to execute successful product launches and manage post-launch customer survey activities. Monitor product performance post-launch, gather customer feedback, and implement necessary adjustments to optimize customer penetration Monitor the post launch supply chain including monthly sales forecast, price negotiation, stock availability, Pricing and suppliers management. Post launch cost optimisation of product sourcing, packaging, supply chain, quality testing and sales return. Overall managing P&L of launched new products Required Skills and Qualifications: Master / Bachelor's degree in Food or allied subject, or a related field. Proven experience (8-10 years) in product development management, ideally in [Food Processing/ D2C industry] Strong understanding of market research methodologies, customer segmentation, and competitive analysis Excellent project management skills, including ability to manage complex timelines and budgets Strong leadership and communication skills to effectively collaborate with cross-functional teams Technical proficiency in product development processes and finalisation Ability to analyse data and make informed decisions based on market insights and customer feedback Suppliers negotiation, cross functional engagement, labelling declaration and supply chain control Fair knowledge of supply chain and distribution to keep a close track of product performance post launch Ability to take lead in setting up in-house production in long run for all scalable, sustainable and profitable products.
Job Title: Business Process Analyst Department: Groceries (Staples) Reports To : Category Head Role Summary: The candidate will be responsible for examining, improving and streamlining staples business processes. Identify inefficiencies, bottlenecks and areas for improvement in the existing business processes. Analyse the current processes and identifying opportunities for optimization. He will be engaging in various internal & external process audit and assess to ensure the processes are effective. He will also develop training material and support to the team members with regard to the new technologies. Combing various data cohort pertaining to core business will be an added advantage. Key Responsibilities: Conduct a thorough data analysis and process mapping to identify obstacles, inefficiencies and opportunities for improvement. Develop and implement relevant processes and technologies to optimize the organization's internal operations. Collaborate with cross-functional teams to implement process changes, facilitate internal & external audit ensuring smooth transitions and minimal disruption to operations. Communicate with shareholders to ensure alignment on proposed changes. Monitor process audits and evaluate the effectiveness of implemented process changes, gathering feedback and making necessary adjustments. Develop process documentation and guidelines, including standard operating procedures and workflow diagrams. Provide training and support to team members on new processes and best practices. Required Skills and Qualifications: Bachelor's degree in Food Technology with business administration, management or a data analysis related course. 5+ years of experience in business process analysis and food business unit audit. Working knowledge of Incident/Problem/Change Management. Familiarity with process mapping and modelling techniques. Strong analytical skills with the ability to collect, study and interpret moderate data. Ability to manage and perform multiple tasks as part of the daily work assignment. Proficiency in Microsoft Office suite, including Excel, & PowerPoint. Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels
CUSTOMER COMMUNICATIONS RESOURCE Job description Create and implement growth campaigns using Customer Engagement Platform for channels like email, SMS, Mobile push notification, in-apps etc. Assess and evaluate campaign performance and report insights periodically. Create and schedule promotional in-app banners and offers in CRM tools across functions. Work closely with the creative and design team to get the creative assets as per business requirement. Ability to analyse, understand and identify insights from data by using MS Excel. Maintain and analyse internal business trackers in Excel for periodic evaluation. Additional cross functional ownership on CRM tools for discount creation, complaints tracking and gamification modules. Primary Skills Mandatory Knowledge and work experience of customer relationship management and communication systems like: MoEngage, CleverTap etc Knowledge of building, scheduling and evaluating performance of Push Notification, In App Banners, Whatsapp campaigns for the customers. Proficiency in using MS Excel for analysing data, building pivots, funnels. Ability to execute online communications (push notifications, InApp Banners, Whatsapp) campaign responsibilities with a detailed understanding of business requirements, objectives, and priorities. Ability to work in a cross functional environment. Demonstrated success in executing compelling communications programs. Capability to understand, learn and use CRM tools which will be taught during onboarding KT sessions. Good verbal and written communication skills. Experienced with Microsoft Office products HTML knowledge is a plus Education UG: Any Graduate PG: Post Graduation Not Required Key Skills: 2+ years experience in Customer Engagement Platform
We are looking to for a candidate with the following profile: Experience: 1 to 2 years, preferably in the Food Industry or with exposure to Food Business Audit activities Educational Qualification: Bachelors degree in Food Technology, Dairy Technology, Agriculture, or A degree/diploma in Food Regulations CTC: Maximum Up to 3.6 LPA (based on experience) Location: Gurgaon (NCR) Person need to be flexible with working hours. In night shifts also work will be there Availability of own vehicle would be add on. It would require travel daily
Position: Assistant Content Manager Location: Gurugram / Remote Experience: 4 to 6 years The Opportunity We're looking for a content generalist with a creative bias. You'll work closely with performance marketers, visual designers and editors, the influencer marketers, and the head of content to shape how India experiences our brandacross Instagram, Meta ads, Google ads, YouTube bumpers, app banners, and your mom’s WhatsApp. This is not a content “writing” role. This is content that works. At scale. Across formats. And you’ll use AI tools to make it smarter and faster. You'll be a good fit if: You have 4–6 years of writing, scripting, production, or creative experience (agency, brand, media, freelance — it’s all welcome) You’ve shipped content that performed (give us numbers) You're obsessed with how people consume content and why they convert (or don’t) You’ve already replaced some of your manual writing workflows with AI and want to go deeper You love fast-moving teams, no red tape, and big creative swings You have expert-level fluency in English (bonus if you’re an expert in a regional dialect) Tools & Tech You Should Have Some Exposure to (or Be Willing to Learn Fast) AI tools: ChatGPT, Veo3, Sora, Grammarly, ElevenLabs, Canva Project management: Trello, Slack, Google Suite Platforms: Meta Ads Manager, Google Ads, Instagram, YouTube What You'll Actually Do Take ownership of projects from concept to completion, meeting deadlines and maintaining a high level of quality Co-create scroll-stopping ad creatives (Meta, Google, YouTube, and affiliates) Write copy for Ads, WhatsApp, banners, landing pages, celebrity scripts, influencer scripts, organic social posts, and more Use tools like ChatGPT, Midjourney, and others to ideate faster and deliver smarter Work with designers and marketers to ship 5–10 creative experiments per week Use real-time performance data to refine your content (and ego) Build content that feels human, local, and unignorable Apply with a portfolio (or live links) for making the cut.
The Opportunity We're looking for a content generalist with a strong video bias. Someone who can take a raw idea and turn it into a scroll-stopping 30-second ad, a sticky App video, or a snappy YouTube bumperall while working fast, smart, and collaboratively. Youll work closely with performance marketers, designers, editors, influencer marketers, and the Head of Content to shape how India experiences our brandthrough high-impact video storytelling and content that actually converts. This is not a writing-only role. This is video-first content strategy that performs—across formats, channels, and audiences. And yes, you’re expected to use AI tools to work faster and better. You'll Be a Good Fit If You: Have 4–6 years of experience in video scripting, production planning, content creation, or creative direction (agency, brand, media, freelance—all welcome) Have conceptualized or produced video ads or content series for platforms like Instagram Reels, YouTube Shorts, Meta ads, Apps or WhatsApp Can think in shots, sequences, storyboards, voiceovers, or visual hooks Understand what makes a video thumb-stopping in the first 3 seconds—and why most don’t make it Have used AI tools to scale scripting, voiceovers, editing ideas, or prompt-based storyboarding Enjoy working in a fast-moving team that values velocity over perfection Have strong English fluency (bonus if you can work across Hindi, Hinglish, or any other regional dialects) What You'll Actually Do Lead or support short-form video content creation across Meta, YouTube, Google, WhatsApp, and in-app channels Work on everything from video scripts to rough cut planning, voiceovers, and hook-based ideation Co-create campaigns and creative experiments—from sustenance videos to retargeting hooks to influencer & show integrations Collaborate with editors, influencers, and designers to bring static artwork and videos to life Use tools like ChatGPT, ElevenLabs, Veo3, Sora, and Midjourney to speed up scripting, voice, and visual ideation Test 2-5 content experiments a week—refining based on performance insights Build content that’s emotionally rooted, visually clever, and commercially viable in more than 1 language
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