1473 Complaint Handling Jobs - Page 24

Designation : Student Support Associate Grade : G1 No. of Positions : 10 Location : Marol, Mumbai Workdays : 6 days (1 rotational week off) Shift Timings : 9-hours shift between 10:00 AM to 12:00 AM (quarterly rotational) Budget : 3.5 LPA - 4.5 LPA About the Role We are looking for a proactive and learner-centric L1 Student Support Associate to join our Student Success team. In this role, you will handle queries from learners via our ticketing system (Freshdesk) and live chat, ensuring timely resolution, consistent communication, and a high level of satisfaction throughout the learner journey. Key Responsibilities Handle incoming learner queries via Freshdesk (tickets) and live chat platforms Ensure timely resolution of issues while meeting SLA, CSAT, and quality benchmarks Maintain professionalism and clarity in all learner communications Collaborate with internal teams for issue resolution and escalations Accurately log and track interactions in the CRM system Deliver a seamless and positive learner experience across every interaction Work in rotational shifts, including weekends and public holidays, as required Required Skill Set Excellent written and verbal communication skills Strong problem-solving and interpersonal abilities Time management skills with the ability to multitask under pressure Familiarity with Freshdesk or other ticketing tools (preferred) Proficiency in MS Office or Google Workspace tools

KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to theannual/monthly targets established for the area and branches under his/her responsibility toprovide guidance and solutions to his/her team as required Supports Loan Officers- in his/her area in their duties of client visits, risk assessment andrecovery strategies Efficient staffing by timely recruitment & training Supports Relationship Officers- in his/her area in their duties of client visits, risk assessment andrecovery strategies Should be ready to travel extensively across the cluster of control for business requirementsCustomer (Both Internal & External) Ensure that customers are aware of the Product and services properly Ensure that customers are explained about the Terms & Conditions of Product Focus on lower TAT as per laid down standards Internal Process Monitor health of portfolio Ensure compliance with lending guidelines, quality framework and audit requirements; ensurespeedy resolution of any audit observations and take necessary steps to prevent recurrence auditand other regulations Ensure, supervise the correct implementation of the credit procedures including all therespective toolsInnovation & Learning Ensure goal-setting, mid-year review and annual appraisal process within specified timelines forself and reportees Evaluate the staff competences in terms of promotion, business assessment and credit riskassessment capacity and propose solutions for improvement Expected to be updated with all new improvement & innovations happening in the market andcompetitors Should be updated with the latest trends in civic and local laws of the territory operations Location - Agra,Aligarh,Bareilly,Fatehabad,Kurukshetra,Mathura,Meerut,Muzaffarnagar,Palin,Rampur

Job Title: Accountant Department: Finance & Accounts Operations Location: Jakkur Layout, Bengaluru Experience: 25 years Job Purpose: To ensure accurate financial and sales transactions, timely invoicing, efficient inventory and logistics coordination, and robust customer and dealer support. This role bridges accounting with operations, sales support, and customer service. Key Responsibilities: 1. Invoicing & Sales Handling • Generate and process customer invoices accurately and in a timely manner. • Coordinate with sales and dispatch teams to validate invoice data. • Maintain sales records and ensure proper documentation for audits. 2. Sales Order & Order Punching • Punch customer orders into ERP or internal systems. • Verify stock availability and coordinate with the logistics team for order execution. 3. Documentation: DC, PI & PO • Prepare and maintain all delivery challans (DC), proforma invoices (PI), and purchase orders (PO). • Ensure timely submission and record-keeping of all sales and purchase documentation. 4. Inventory Management (Inward & Outward) • Monitor and record all inventory movements – goods inward and outward. • Perform periodic stock checks and reconciliation. • Coordinate with warehouse/logistics teams for inventory accuracy. 5. Spare Parts – Sales, Purchase & Stock Control • Maintain a detailed database of spare parts stock, sales, and purchases. • Reconcile physical stock with system inventory. • Manage reorder levels and coordinate with vendors for procurement. 6. Logistics Management • Coordinate dispatches and deliveries with transporters and internal teams. • Track shipments and ensure timely delivery to customers/dealers. • Optimize cost and time in logistics operations. 7. Accounts Receivable / Payment Follow-up • Follow up with customers for pending payments. • Maintain aging reports and highlight overdue accounts. • Assist in customer reconciliations and resolving payment disputes. 8. Purchase Entries & Statutory Filings • Record all vendor bills and purchase transactions in accounting systems. • Assist in monthly GST Nil filing, PF & ESI registrations, and other compliance tasks. 9. Customer & Dealer Relationship Management • Maintain regular communication with customers and dealers for order status, service issues, and feedback. • Support sales team in strengthening dealer/distributor network. 10. Escalation and Complaint Management • Log, track, and resolve customer complaints and escalations in coordination with concerned departments. • Maintain complaint register and improve resolution turnaround time. Key Skills & Competencies: • Proficiency in Tally / ERP / Excel / Accounting software. • Strong knowledge of invoicing, GST, and statutory compliance. • Good coordination, communication & interpersonal skills. • Time management and multitasking ability. • Problem-solving skills related to finance, logistics, and customer issues. Preferred Qualifications: Education: B.Com / M.Com / CA Inter / Relevant Degree in Accounting or Finance • Experience in manufacturing, distribution, or spare parts industries preferred. • Working knowledge of inventory management systems and logistics coordination Why Join BNE? • Work with a leading HVAC contracting and distribution company. • Competitive salary and benefits package. • Opportunities for professional growth and career advancement. • Collaborative and supportive work environment.

Role & responsibilities . To create awareness of Building Products through Presentations while meeting with customers . To coordinate with Architects to generate Business from Sites . To onboard new Architects by pitching our Products . To conduct Samples & Demos of Products . To Handle complaints . Candidate should have Minimum qualification of - B.tech/B.E.- Civil . Candidate have Good Experience of Construction chemicals and have worked with Architects Candidate should worked in contsruction chemical industry.

Berger Paints India Ltd ( British Paints Div ) is looking for Sales Executive - Tile Adhesive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

candidate for CS positions. Should be a graduate with knowledge of MS Excel and Word and other PC application. Should be able to communicate well in English. Preferably with 1 or 2 years of experience.

( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

As Customer Support Executive, you would own customer satisfaction metrics. You would act as primary source of contact for all organic creators, handle their queries and help in automating frequently asked questions and identify key issues faced. Essential Requirements 1. Strong verbal and written communication skills 2. Proficiency in typing skills 3. Prior experience in customer service and customer complaint resolution 4. Timely resolution of complaints within SLA 5. Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution 6. Identification of key issues being faced and helping in automation

The Service Head will be responsible for leading and managing the after-sales service operations across all regions. This includes overseeing installation, maintenance, AMC (Annual Maintenance Contract) performance, technical support, team management, and client satisfaction for all deployed e-surveillance systems. Key Responsibilities Lead and manage the national or regional service operations for e-surveillance projects. Ensure timely installation, commissioning, and servicing of surveillance equipment (CCTV, DVR/NVR, alarm panels, etc.). Monitor SLA compliance and drive operational excellence in preventive and corrective maintenance. Coordinate with technical teams, vendors, and field engineers for prompt issue resolution. Handle escalations and ensure quick turnaround on critical service complaints. Maintain strong client relationships and ensure high levels of customer satisfaction. Oversee training and development of the service team including engineers and support staff. Track service KPIs including response time, resolution time, downtime, and AMC performance. Manage budgets and optimize service costs while ensuring quality delivery. Collaborate with sales and project teams to align post-sales support with customer expectations. Audit and enhance processes for continuous improvement in service delivery. Skills: team management, troubleshooting, CCTV, DVR/NVR, technical support, operational excellence, leadership, sales, complaint handling, budget management, process improvement, CCTV systems, service level agreement (SLA) monitoring, alarm panels, surveillance, corrective maintenance, maintenance, client relationship management, preventive maintenance.,

Teleperformance is hiring for young talents/ Immediate joining Requirements for Ecommerce Work from home: Requirements: Should have excellent communication skills. Should be fluent in English Must have minimum 1 Year of experience Customer support. Job Details: Work From Home. Virtual interview. Immediate joiners preferable. Day Shifts 24/7. 6 days working, 1 days rotational off. Salary - 23000 CTC System Requirement: Laptop- i5 processor, 8GB, Windows 10 WIFI- 50 MBPS USB headset If interested send me your resume through WhatsApp - 7619331123

Manage large amounts of incoming calls and walk in customer Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Email communication with customers Keep records of customer interactions, process customer accounts and file documents Coordinate with Service Technicians & backend team Follow communication procedures, guidelines and policies Greeting and Servicing After Sales Customer's Request with regards to Fossil Products Invoicing and Booking the same in Navision Stacking and Allocation for repair Prioritizing as per the need and feasibility Arranging and dispatching the deliveries Maintaining the supportings and documents safely Checking and reverting on emails within 24 hours Receiving, inwarding and arranging spares Packing and dispatching the goods Maintaining cash and card and reconciling Building CRM and registering sameCoordinate with Technicians Interested candidates can contact 6360443019

Summary of Position: Alcon is looking to hire an Associate Phaco Development Specialist at Bareily . This position has primary responsibility for the successful adoption and conversion rates of surgeon/hospital trainees to Phaco as the first line of care for cataract surgery. Surgical Observation Report and wet lab instruction of existing cataract surgeons in the conversion from Extra Capsular Cataract Extraction (ECCE) and Small Incision manual cataract surgery (SICS) to Phaco. The training of non-cataract surgeons in Phaco procedure and techniques. The adoption and proper use of Alcon products such as Infiniti with Ozil, Laureate, Single-Piece AcrySof IOL (Intra Ocular Lens), Natural, IQ (Image Quality IOL), Viscoelastic, Knifes. Selectively assist field sales with the demonstration of key products to Phaco Development targets. Teach, model and coach affiliated personnel to improve competency in the proper use of products, surgical technique, Observation Report protocol and professional Observation Report conduct. Key Responsibilities: On-site assessment and selection of target trainees and hospitals to ensure the selections result in optimal quantity and quality of trainees and Phaco conversion rates for the Phaco Development Program. Onsite (Operating Room) and wet lab instruction and consultation of trainees in the entire process of converting from ECCE and SICS to Phaco. This includes working with designated outside-Alcon consultants (course instructors and on-site proctors) to ensure effective trainee Phaco conversion rates and high quality surgical results Demonstrate product and procedural excellence to best technical model and coach trainees and affiliated personnel how to achieve optimal surgical and patient results with selected Alcon products while consulting in the OR, hospital and wet lab. Support specified Alcon Phaco Development training events, patient education programs, professional congresses, symposiums and special Alcon events Complete documentation of; target assessment, pre-course preparation, and surgical observation, post-course Phaco cases (quantity and surgical results). Compliance with all Alcon administrative and reporting procedures. This includes weekly, monthly and expense reporting. Responsible for adverse event and product complaint handling related activities at a local level including the collection, intake and forwarding the information to the Local Vigilance Representative). Adherence to all corporate compliance guidelines & corporate programs Key Requirements/Minimum Qualifications: Science Bachelor Degree/Diploma /Technical Course. Medically related Specialty Training (Surgical/Medical Technologist) from a recognized institution. Minimum one year sales, marketing experience for a recognized organization or experience in OR doing related work assisting surgeons or in the field of applications. Proficient in English Work hours: Will be dependent on the field schedule Travel Requirements: Domestic only (50% - 70%) Preferred Qualifications / Skills / Experience: Specialty training in Biomedical Engineering, Medical Technology Minimum two years of Clinical Application, Marketing, and Sales experience with an international or well-recognized local medical device company. Two years experience as a Surgical/Medical Technologist, Biomedical Engineer. ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

Summary of Position: Alcon is looking to hire a Associate Phaco Development Specialist at Noida . This position has primary responsibility for the successful adoption and conversion rates of surgeon/hospital trainees to Phaco as the first line of care for cataract surgery. Surgical Observation Report and wet lab instruction of existing cataract surgeons in the conversion from Extra Capsular Cataract Extraction (ECCE) and Small Incision manual cataract surgery (SICS) to Phaco. The training of non-cataract surgeons in Phaco procedure and techniques. The adoption and proper use of Alcon products such as Infiniti with Ozil, Laureate, Single-Piece AcrySof IOL (Intra Ocular Lens), Natural, IQ (Image Quality IOL), Viscoelastic, Knifes. Selectively assist field sales with the demonstration of key products to Phaco Development targets. Teach, model and coach affiliated personnel to improve competency in the proper use of products, surgical technique, Observation Report protocol and professional Observation Report conduct. Key Responsibilities: On-site assessment and selection of target trainees and hospitals to ensure the selections result in optimal quantity and quality of trainees and Phaco conversion rates for the Phaco Development Program. Onsite (Operating Room) and wet lab instruction and consultation of trainees in the entire process of converting from ECCE and SICS to Phaco. This includes working with designated outside-Alcon consultants (course instructors and on-site proctors) to ensure effective trainee Phaco conversion rates and high quality surgical results Demonstrate product and procedural excellence to best technical model and coach trainees and affiliated personnel how to achieve optimal surgical and patient results with selected Alcon products while consulting in the OR, hospital and wet lab. Support specified Alcon Phaco Development training events, patient education programs, professional congresses, symposiums and special Alcon events Complete documentation of; target assessment, pre-course preparation, and surgical observation, post-course Phaco cases (quantity and surgical results). Compliance with all Alcon administrative and reporting procedures. This includes weekly, monthly and expense reporting. Responsible for adverse event and product complaint handling related activities at a local level including the collection, intake and forwarding the information to the Local Vigilance Representative). Adherence to all corporate compliance guidelines & corporate programs Key Requirements/Minimum Qualifications: Science Bachelor Degree/Diploma /Technical Course. Medically related Specialty Training (Surgical/Medical Technologist) from a recognized institution. Minimum one year sales, marketing experience for a recognized organization or experience in OR doing related work assisting surgeons or in the field of applications. Proficient in English Work hours: Will be dependent on the field schedule Travel Requirements: Domestic only (50% - 70%) Preferred Qualifications / Skills / Experience: Specialty training in Biomedical Engineering, Medical Technology Minimum two years of Clinical Application, Marketing, and Sales experience with an international or well-recognized local medical device company. Two years experience as a Surgical/Medical Technologist, Biomedical Engineer. ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

Rekruiters Resource Managment LLP is looking for Job openings for Inside Sales Executive in Bangalore to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Buzzmeeh.com is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Job Title : Deputy Manager/Senior Executive Department : Administration & HR Company Name : GEECO Enercon Pvt. Limited Work Location : HO, Thuvakudi, Trichy. Role Summary: The Admin & HR Junior Executive plays a vital support role within the administrative and human resources departments of an organization. This position involves a mix of day-to-day administrative tasks and assisting with HR-related activities, ensuring smooth operations and contributing to the overall effectiveness of the companys HR and office management functions. Responsibilities: Taking care of end to end recruitment process. Handling statutary complainces. Customer visiting arrangements in HO and Co-ordinate with Factory. Handling Employee Grievances. Handling Employee welfare activities and conducting medical camp. Supporting for relieving formalities. Preparing tour report and travel arrangements for Top Management. Follow up with Maintenance work at GEECO HO and Pudupatti. Support new employee training programme and students Inplant training in our company. Followup 5'S Activity Files, Records, Key, Stationary and Other Materials etc., Coordination in developmental activities - Website and brochure development. All Function and meeting arrangements. Seminar support and Co-ordination. Admin department manual preparation. Office Administration. All other administrative activities. IF and legal documentation support work for factory admin &HR team. Recruitment - screening the applicants from different sources, shortlisted for face to face interview, Interview arrangements and maintaining data base. Qualifications / Requirements: Experience : 5 Years and Above Education Qualification : Any UG / PG degree (MBA in HR, Operation and Finance Preferable) Industrial Type : Manufacturing / Industrial / Production Functional Area : Administration & HR Gender : Male & Female Language : English (R, W & S), and Tamil (R, W & S) Age : 28 to 40 Years Preferred Location : Trichy and Thanjavur Skills Required: A strong English, Tamil communication is essential & Hindi (Preferable) Ability to store and record information accurately Excellent organization skills and oral/written communication skills a must. Good computer related skills Good social and interpersonal skills Excellent interpersonal, consulting, diplomacy, and conflict-resolution skills. Ability to work independently on projects, as team lead, and as a member of a team. High level of initiative, strong drive to succeed. Must be available to work a flexible work schedule. Must have significant recruiter experience, in multiple recruiting environments Experience in ERP is preferable. How to Apply: Interested applicants can send your resume through e-mail. Please include your photo, current salary, expected salary in the resume & also clearly indicate the Job / Position for which you are applying in the subject line. Kind Attention: If you are interested in this or any of our job position, kindly apply directly to us through this job portal / our website / our email. Please note that we have not authorized any firm / company / any person for our recruitment. Contact Information: The Human Resource Department, GEECO Enercon Pvt. Limited (HO), D/C 6, SIDCO Industrial Estate, Thuvakudi, Tiruchirappalli 620015. Tamil Nadu, India. Tel: 0431- 2501239, 2501312. Mobile: +91-73056 26983. E-mail: careers@geeco.in

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To ensure cleanliness & upkeep of the hotel and provide highest level of service and comfort which enkindles guest satisfaction while keeping in line with the brand guidelines and departmental SOPs. Essential Job Tasks Monitoring cost and budgets for the department Inspection of rooms and public area ensuring that all the standards are adhered to. Areas of Responsibility Instruct staff to get rooms ready according to guest requests. Inspect the room & fill check list. Clear rooms after inspection on time. Coordinate for repair or maintenance job orders with Engineering. Supervise cleaning activities like super cleaning ,deep cleaning, carpet cleaning, maintenance of artwork, marble polishing, wood polishing, pest control etc. as per the schedule and ensure data is up to date. Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests are being handled professionally and are closed within the prescribed time period. Ensure all guest complaints are being handled and escalated if required. Document daily consumption record, complaint handling and compliment records. Maintain the weekly consumption for room supplies by checking physical inventory. Prepare cleanliness index for each staff member for briefing and feedback. Ensure proper inventory management. Prepare schedules for vendors and ensure compliance, review performance, and keep a check on the quality and productivity at review meetings. Ensure all vendors are able to maintain the desired standards of service throughout the year. Train the staff on SOPs and ensure they are complied with. Prepare for audits and execute all corrective measures outlined by supervisor. Assist with roster and grooming of staff. Keep track of contract staff for processing for salaries. Coordinate with the HR Department for all employee related initiatives. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in Hospitality Management, Housekeeping Mangement and Interior decoration Work Experience 5-6 Years Languages Needed in Position English Key Interfaces- External External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

CORE RESPONSIBILITIES AND TASKS Performs a wide variety of projects requiring comprehensive understanding of powder coating product formula adjustment, specialized techniques, manufacturing and powder paint application equipment etc Capable of conducting the Powder coating DOEs and other tasks with minimum direction from superiors. Serves as a lead to staff to include assigning and monitoring work and providing direction. Meets with management and customers to examine project objectives, outline tasks, deliver presentations, explain project results, and other related activities; may receive guidance on highly complex or sensitive projects. Develops project objectives and sample applications and outlines project tasks based on direction received from the customer. Reviews and develops reports and documents detailing project processes, results, and conclusions and leads or performs additional work when required; responds to comprehensive questions and concerns from customers. Interprets and applies department policies and procedures and applicable safety policies, laws, rules, and regulations; ensures compliance with these areas. Coordinates color matching, technology, and related projects with other divisions, departments, or groups; works with technology to review and approve new or modified formulas. Have the ability to coordinate with other functions like manufacturing, QC , technical service , purchase etc to achieve results for the assigned tasks Reviews and completes documents, forms, and reports regarding operations, daily activities, and customer requests. Capable to communicate effectively with colleagues in other parts of the organization within and outside India to steer the projects assigned. Performs powder batch scale up and conduct powder coating DOEs at production or toll facilities of Sherwin Williams as required. EXPERIENCE REQUIREMENTS: 10-12 years of experience within the powder coatings industry preferably in General Industrial coatings EDUCATIONAL REQUIREMENTS: Bachelor s/Master s degree in Chemistry or equivalent education and experience. JOB LOCATION: Bangalore, Karnataka, India. SKILL REQUIREMENTS: Applying comprehensive color and powder coating chemistry principles and formulas. Prioritizing and assigning work. Ability to manage small teams with people handling skills . Having an aptitude for innovation, and application of the same into the products and application processes Writing technical reports related to product testing, development work and solutions to the complaints. Utilizing specialized principles and practices in the field specially in new product trials and complaint handling Coordinating multiple projects and customer needs. Working with internal and external management and customers. Communicating with co-workers to provide and receive direction. Sound knowledge of powder coating preparation in Lab/Production PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

Role & responsibilities Person should be of BE - Mech/ Diploma in Mechanical/ Instrumentation Person should be from the Mumbai or Gujarat region. Person having hands-on knowledge of customer service support to pharma tooling/ pharma consumables, and industrial products Swiftly address and resolve any technical issues related to the pharma tooling customer Collect all relevant technical machine information for providing quotations. Attend trials for supplied pharma toolings and ensure the smooth running of the machine. Technically sound knowledge with quick resolution and conclusion of queries at the customer end. Connect well with cross-functional team members to ensure smooth coordination with the customer. Ensure yearly targets are achieved for the Gujarat or Mumbai region.

Management of Field Inspection team, Corporate QA Oversight, Inspection Review ,Compliance Monitoring, Training & Development, GMP, GDP, Documentation, Complaint Handling. Share cv on jobs@asmohlab.com

• Respond to customers inquiries and complaints on social media platforms in a timely and professional manner. • Identify and escalate any urgent issues to the appropriate department or individual within the organization.

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL ####### HUGE OPENING'S FOR CHAT PROCESS ######## SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Undergrads/Grads all can apply. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- Upto 16k in hand for freshers Upto 24k in hand for experienced WORKING DAYS- 6 INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- NOIDA SECTOR 62/127 #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## PALAK TIWARI-8957243996 #noidajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #bankingprocess ,

Guest Relation Executive. About the Company: SILA is a Real Estate platform driven by an entrepreneurial spirit. Our businesses include Real Estate Services which offer Facility Management, Contracting Solutions, and Real Estate Advisory. Our other businesses are Real Estate Development and Real Estate Asset Management. Over the past decade, we've executed an impressive expansion, effectively managing over 150 million square feet of assets, with a dedicated workforce of over 18,000 professionals spread across the nation. About the Culture: Our values are important to us, and anyone who joins us is expected to not only adhere to them, but also to elevate them. Even though we have listed down the job description, we are dynamic in our approach and some ambiguity with regards to the role & responsibilities, is to be expected. The organization is not hierarchical, even though we do have designations for each role, we expect everyone to roll up their sleeves when required and get the work done. About the Role: • • • Greeting and welcoming residents, clients & guests warmly and professionally, offering assistance and advice as needed. Conducting rounds in the lobby during peak hours to ensure smooth operations and personally greeting residents. Responding promptly to internal and external calls, emails, and inquiries, collaborating with relevant departments to resolve issues efficiently. • • • Analysing data and preparing daily call log summaries and monthly MIS reports. Utilizing helpdesk software to acknowledge and ensure timely closure of raised tickets. Communicating courteously via telephone, email, and face-to-face interactions, handling complaints or crises effectively. • • • Keeping accurate records of interactions and correspondence, including gathering resident feedback for necessary actions. Performing additional duties as assigned by the Property Manager to maintain property operations at an optimum level. Ensuring the cleanliness and tidiness of the reception area and keeping all necessary materials organized. • • Answering all incoming calls, redirecting them, or taking messages as appropriate. Drafting correspondence and preparing outgoing mail, as well as checking, sorting, and forwarding emails. • Cooperating, coordinating, and communicating with other departments to ensure a good customer experience and taking customer feedback after every service request/complaint. • • Maintaining a hospitality outlook and always looking presentable. Taking ownership of requests or complaints and ensuring they are handled effectively within TAT (Turnaround Time). • • • • • Responding to emergency situations and contacting the proper authorities when needed. Being familiar with lost and found procedures. Addressing concerns through daily checking of mails for priority requests. Ensuring closure of complaints by proper communication to stakeholders. Helping in activities like filing, checking, and maintaining inventory records, MMR (Monthly Management Reports), DMR (Daily Management Reports), complaint trackers, dashboard, etc. Updating the handover/takeover register before the end of the shift for all completed/pending tasks. • • Managing and participating in events, overlooking general maintenance and guest handling. Communication: Good communication skills with fluency in English and Hindi language is a must. Basic understanding of operating computers, mobile application MS Office (Excel, Word, Power Point, etc.) is also preferred. Qualifications: ¢ ¢ You need to have relevant educational background in hospitality with min 1-2 years of work experience OR 2-3 years of experience in Client/Customer Service facing roles. Willingness to work in flexible shifts, weekends and holidays is an added advantage.

Innovate Labs Private Limited is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey. Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams