2123 Complaint Handling Jobs - Page 24

After sales service of warranty claims through Channel partners. Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the bra...

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...

As a Customer Service professional, your role involves delivering the brand promise and providing exceptional guest service at all times. This includes handling guest and internal customer complaints and inquiries courteously and efficiently to ensure satisfactory resolution. Your operational responsibilities include working in and overseeing the assigned station/section to ensure food products are prepared according to the required standards. It is crucial to maintain cleanliness and orderliness in the assigned area while following standard recipes to minimize waste and adhere to the outlet's food cost budget. Training employees in food preparation and presentation, suggesting alternative m...

As the Hotel Operations Manager at our company, you will be responsible for overseeing the day-to-day operations of the hotel to ensure guest satisfaction and service excellence. Your main duties will include: - Handling guest check-in/check-out procedures - Managing bookings - Addressing any customer complaints or concerns in a professional and effective manner Fargate is a next-generation IT service provider that specializes in resolving information system-related problems and creating new business approaches to manage data and business routines. They focus on integrating modern software methodologies to help clients streamline their operations and achieve their business goals.,

As a Management Position in Food and Beverage & Culinary at The Westin Sohna Resort & Spa, your role involves overseeing the daily operations of Restaurants/Bars and Room Service. You will play a crucial part in maintaining high standards of service to ensure overall guest and employee satisfaction. Your responsibilities will include assisting in menu planning, maintaining sanitation standards, supervising restaurant operations, and providing training to achieve departmental goals. Key Responsibilities: - Manage the restaurant team and conduct day-to-day operations - Provide exceptional customer service and oversee human resource activities - Handle employee concerns and monitor performance ...

Role Overview: As a Business Development Executive, your primary responsibility will be to identify, prospect, and qualify potential clients within the target market segments. You will be expected to generate new leads utilizing various methods such as research, networking, social media, and outreach activities. Building strong relationships with clients is crucial in this role. You will need to understand their business needs and assist in resolving their challenges by offering cutting-edge IT solutions. It is imperative to stay informed about industry trends, competitors, and market conditions to develop effective sales strategies. Key Responsibilities: - Identify, prospect, and qualify po...

Role Overview: As the Service Head, you will be responsible for leading and managing the after-sales service operations across all regions. Your role will involve overseeing installation, maintenance, AMC (Annual Maintenance Contract) performance, technical support, team management, and ensuring client satisfaction for all deployed e-surveillance systems. Key Responsibilities: - Lead and manage the national or regional service operations for e-surveillance projects. - Ensure timely installation, commissioning, and servicing of surveillance equipment (CCTV, DVR/NVR, alarm panels, etc.). - Monitor SLA compliance and drive operational excellence in preventive and corrective maintenance. - Coord...

Responsibilities: * Manage CRM database, ensure data accuracy. * Handle customer complaints, resolve issues promptly. * Communicate effectively with clients and team members. Experience in HVAC, Chiller Plant, VRF, AC, & Ductable will be plus. House rent allowance Employee state insurance Annual bonus Performance bonus Provident fund Job/soft skill training Capability building program Veteran mentorship program

*Key Responsibilities:* * Handle customer inquiries via phone, email, or chat in *French / Bengali / Nepali* * Resolve customer issues in a timely and courteous manner * Record customer interactions in CRM and follow up until resolution * Escalate complex issues to higher levels when needed * Ensure customer satisfaction and maintain quality of service *Required Skills / Qualifications:* * Fluency in speaking and writing *French* or *Bengali* or *Nepali* * Strong communication and listening skills * Basic computer & internet skills; ability to use CRM tools * Patience, empathy, problem-solving orientation * Previous experience in customer support is a plus

Hiring for Customer service in bpo or a graduate in agriculture background Location : Thane Shift : Day rotational Week off : 1 Rotational Qualification : Graduation Mandatory Experience : Min 12 Month Salary : upto 21 in hand 25 CTC Pick up and drop facility available Email-vinayak.prabhu@teleperformancedibs.com

Back office Languages- Fluent English & Hindi Graduation is mandatory Experience - 0-1 year exp in any BPO domain Salary - 17k to 26 CTC 6 days working 1 week off Shift timing -8 am to 9 pm - Any 9 hrsshift Location-Electronic City HR -9930294844

As a Customer Service Representative, your role involves responding to customer inquiries and resolving issues in a timely and professional manner. You will be responsible for providing product information and assistance to customers, processing orders, returns, and exchanges. Handling customer complaints and escalating them when necessary will also be part of your key responsibilities. Additionally, you will assist customers with technical support and maintain accurate customer records and documentation. Collaboration with other departments to resolve customer issues is essential in this role. Key Responsibilities: - Respond to customer inquiries and resolve issues promptly - Provide produc...

Responsible for managing customer quality requirements, ensuring product and process compliance, and driving continuous improvement to achieve zero-defect deliveries Maintain IATF 16949 & QMS compliance, internal & external audits Support NPD plans Required Candidate profile This role acts as the key interface between customers, internal quality teams & production to resolve issues & maintain high customer satisfaction Knowledge of SPC, MSA, PPAP, FMEA & problem-solving

We are seeking a Senior Escalation Executive to manage and resolve high-priority customer complaints and escalations. The ideal candidate will be responsible for driving resolution across internal teams, ensuring customer satisfaction Required Candidate profile Graduate in any discipline; preferred: specialization in business, communication, or related fields Strong verbal and written communication skills in English (regional language proficiency is a plus)

Ayvens is a leading global sustainable mobility player committed to making life flow better. Weve been improving mobility for decades, providing full-service leasing, flexible subscription services, fleet management and multi-mobility solutions to large international corporates, SMEs, professionals and private individuals. With more than 14,500 employees across 42 countries, 3.3 million vehicles and the worlds largest multi-brand EV fleet, we are in a unique position to lead the way to net zero and spearhead the digital transformation of the mobility sector. The company is listed on Compartment A of Euronext Paris (ISIN: FR0013258662; Ticker: AYV). Societe Generale Group is Ayvens majority s...

Handle inbound and outbound customer calls/chats/emails. Resolve queries, complaints on time. Maintain accurate data in the CRM system. Provide information about products and services. Support sales/retention. Follow company policies Required Candidate profile Good communication skills (verbal & written) Must have – Spoken and written fluency skills in Hindi and English Language. Basic knowledge of CRM tools and MS Office.

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control