1473 Complaint Handling Jobs - Page 27

Guru Estates is looking for Executive & Sr. Executives - Sales to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Know the builder: An established company with a history of sound construction and above- board policies would be the right place to start. Possession: Consider the time taken for completion of the companys projects as that often help

A Customer Quality Engineer focuses on ensuring products and services meet customer expectations and quality standards . They bridge the gap between the customer and the company, managing customer complaints, conducting root cause analysis, and implementing corrective actions to improve customer satisfaction and loyalty. Key Responsibilities: Customer Communication and Relationship Management: Acting as the primary point of contact for customer quality issues, building strong relationships with key customer contacts, and providing timely updates on quality concerns. Complaint Management and Root Cause Analysis: Investigating and resolving customer complaints, conducting thorough root cause analysis (using tools like 8D, 5Why, or Ishikawa diagrams), and implementing corrective and preventative actions. Quality Assurance and Control: Overseeing quality standards, monitoring product and process performance, and ensuring compliance with customer-specific requirements and industry standards. Process Improvement: Identifying areas for improvement in the manufacturing process, collaborating with cross-functional teams, and implementing changes to enhance product quality and customer satisfaction. Data Analysis and Reporting: Collecting and analyzing data related to customer quality, generating reports, and providing insights to drive continuous improvement. Support for New Product Launches: Participating in new product development and launch activities, ensuring quality requirements are met, and coordinating with customers on sampling processes. Audits and Assessments: Conducting or supporting internal and external audits to verify the effectiveness of quality management systems and corrective actions.

FAITH BIOTECH PVT. LTD. is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

As a Customer Operations Representative based in Delhi, you will be responsible for providing proactive customer service, handling complaints, processing returns in the system, and ensuring timely follow-up on customer inquiries. The role requires a minimum educational qualification of any Graduate and a solid experience of 10-15 years in customer support operations. For further details or to apply for this position, please contact the recruiter at sankalp@huntingcube.com.,

Greetings from Wipro!! Inviting applicant for Walk-in Drive-in Kolkata Location for Medical Device Investigator r ole Experience- 0 to 1 year Qualification- B. Pharm/ M. Pharm / Biomedical & Mechanical engineer/ BSc in Medical Imaging & Radiology Technology/master's in molecular Biology/B.SC Nursing/BDS Only the above-mentioned qualifications candidates are requested to attend the Walk in drive Current year pass out students should have original hardcopy Marksheet & Provisional Certificate Walk In Date- 12-July-25 Time to Report- 10 A.M- 1 P.M Documents to carry- Update CV & original govt. ID Card. Should mention at the top of the CV the source of information about the walk-In Walk in Address- Wipro Gate 2 - Plot no. 8&9 Block DM Sector V Salt Lake, Kolkata WB 700091- Near Salt Lake Sector V -Metro Station Candidate should have excellent Communication in English Should be ready for Fixed Night Shift Should have excellent knowledge of Medical Device

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Bangalore. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive . Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. Requirements:- Only Graduate can apply. Good communication skills in English . Should Be Immediate Joiner. For females its a pure day shift & boys - any 9h rotational shift. Salary between 17k to 22k In Hand. Health benefits and other perks Other Benefits - Positive environment - PF & ESIC -Internal Promotion Opportunities. Mode Of Interview -Walk-in Interview. NOTE - SALARY COMPLETELY DEPENDS ON INTERVIEW. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number Durgendra Gautam- 8090893338 , Saima - 8090893339 NOTE- IN CASE CALL WILL BE MISSED OR NOT RECEIVED BY RECRUITER THEN MUST SHARE RESUME AT 8090893338 Regards, Durgendra Gautam Senior HR Specialist Recoup Info. #bangalore#bangalorehiring#jobs2025#immediatejoiner#freshers#graduate#naukri#experience#customersupport#customerservice#jobs#bpo#bpocallcenter#voiceprocess#voiceprocess#

1)Managing multi-level and cross functional teams to achieve organizational goals. 2)Suggest new methods to address customer’s needs. 3)Monitor relationships with existing customers through systems. 4)Review customer-complaint.

HI APPLICANTS !! GREETING'S FROM SHININGSTARS ITPL!!! APPLY HERE WHO WANTED TO START THEIR CAREER IN BPO DOMAIN AS A CUSTOMER SERVICE ROLE !! Profile: Customer Service Process - Inbound Voice Qualification: Graduate & Undergraduate Both Can Apply Must Be Possess Good English Communication Skills. Working Days: 6 days in a week with 1 rotational off day Shifts: For Boys Rotational shifts & For Girls Day Shift. Salary- 15 To 24kctc ( In hand 12 to 20k) + Quarterly Bonus & Other Benefits NOTE -PLEASE EXCUSE FROM US IF NOT FLUENT IN ENGLISH LANGUAGE Eligibility Criteria Graduate & Undergraduate both can apply Good communication skills in English . Should Be Immediate Joiner. Candidates who have college exams July & August are not eligible to apply. Should be versatile in nature Roles & Responsibilities Resolve customer queries over the call. Must be patient on call & calm mindset Must be learn & understand customer queries in easy going process. Good listener mean while listening queries & customer problem understanding. Mode Of Interview -Walk-in Interview. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number @6388849191( Ashish Shukla) Note - IN CASE CALL WILL BE MISSED OR NOT RECEIVED SO DO SHARE RESUME ON WHATSAPP NUMBER - 6388849191( ASHISH)

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To ensure cleanliness & upkeep of the hotel and provide highest level of service and comfort which enkindles guest satisfaction while keeping in line with the brand guidelines and departmental SOPs. Essential Job Tasks Monitoring cost and budgets for the department Inspection of rooms and public area ensuring that all the standards are adhered to. Areas of Responsibility Instruct staff to get rooms ready according to guest requests. Inspect the room & fill check list. Clear rooms after inspection on time. Coordinate for repair or maintenance job orders with Engineering. Supervise cleaning activities like super cleaning ,deep cleaning, carpet cleaning, maintenance of artwork, marble polishing, wood polishing, pest control etc. as per the schedule and ensure data is up to date. Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests are being handled professionally and are closed within the prescribed time period. Ensure all guest complaints are being handled and escalated if required. Document daily consumption record, complaint handling and compliment records. Maintain the weekly consumption for room supplies by checking physical inventory. Prepare cleanliness index for each staff member for briefing and feedback. Ensure proper inventory management. Prepare schedules for vendors and ensure compliance, review performance, and keep a check on the quality and productivity at review meetings. Ensure all vendors are able to maintain the desired standards of service throughout the year. Train the staff on SOPs and ensure they are complied with. Prepare for audits and execute all corrective measures outlined by supervisor. Assist with roster and grooming of staff. Keep track of contract staff for processing for salaries. Coordinate with the HR Department for all employee related initiatives. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in Hospitality Management, Housekeeping Mangement and Interior decoration Work Experience 5-6 Years Languages Needed in Position English Key Interfaces- External External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective To ensure cleanliness & upkeep of the hotel and provide highest level of service and comfort which enkindles guest satisfaction while keeping in line with the brand guidelines and departmental SOPs. Essential Job Tasks Monitoring cost and budgets for the department Inspection of rooms and public area ensuring that all the standards are adhered to. Areas of Responsibility Instruct staff to get rooms ready according to guest requests. Inspect the room & fill check list. Clear rooms after inspection on time. Coordinate for repair or maintenance job orders with Engineering. Supervise cleaning activities like super cleaning ,deep cleaning, carpet cleaning, maintenance of artwork, marble polishing, wood polishing, pest control etc. as per the schedule and ensure data is up to date. Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests are being handled professionally and are closed within the prescribed time period. Ensure all guest complaints are being handled and escalated if required. Document daily consumption record, complaint handling and compliment records. Maintain the weekly consumption for room supplies by checking physical inventory. Prepare cleanliness index for each staff member for briefing and feedback. Ensure proper inventory management. Prepare schedules for vendors and ensure compliance, review performance, and keep a check on the quality and productivity at review meetings. Ensure all vendors are able to maintain the desired standards of service throughout the year. Train the staff on SOPs and ensure they are complied with. Prepare for audits and execute all corrective measures outlined by supervisor. Assist with roster and grooming of staff. Keep track of contract staff for processing for salaries. Coordinate with the HR Department for all employee related initiatives. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in Hospitality Management, Housekeeping Mangement and Interior decoration Work Experience 5-7 Years Languages Needed in Position English Key Interfaces- External External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

The Company | Prismbiz Solutions Pvt. Ltd. We enable our clients to become the best at what they do, thanks to our multinational expertise in the area of Marketing, Sales, Procurement, Accounting & Finance, Employee Hoteling, Call Center Support, etc. Our relentless focus on collaborative value creation with our customers enables them to reach a new high in their area of focus. Our Client | Gulf Bio Analytical Group. Established in 1999 in Dubai, United Arab Emirates, Gulf Bio Analytical LLC (GBA), is a recognized leader in providing comprehensive laboratory solutions to the hydrocarbon processing and the analytical and life sciences industries in the Middle East, India, and S.E. Asia. From our headquarters in Dubai and all our regional offices, we can efficiently serve the growing laboratory clientele in these regions. We represent world-leading scientific and analytical equipment manufacturers and partner with them to provide total, value-added, and cost-effective services to our esteemed clientele. All our offices are well-equipped and adequately staffed to handle end-to-end business functions such as sales, service, logistics, distribution, warehousing, accounts, etc. Committed to constantly creating excellence, we are successfully forging ahead with the expansion of our services in the analytical and life science industry both quantitatively and geographically. Work Load Administrator We are looking for a highly motivated, knowledgeable Work Load Administrator to join our Service delivery Team. This is a key position, and, in this role, you will demonstrate your knowledge to support the various clients of GBA. You need to maintain control on scheduling of Engineers in the field plan agreed with customers. so, we are looking forward to a seasoned professional who can make a lasting and positive impact Due to the current pandemic and economic situation in the regions we cover, the growth in volume and profitability of the aftermarket business becomes extremely important. We have to focus on the Efficiency and Utilization of the service delivery team going forward. Roles & Responsibilities • Log Calls in the CRM as soon as a complaint is received via Email / Phone / WhatsApp • Admin and arrange the site visits in the most efficient way to Utilize Time and Minimize Travel • Follow up on Spare Parts raised under Warranty to facilitate visits • Constant Follow up with Engineers and Customers over Phone and Emails • Ensure 100% PM Execution during the Contract Period • Order invoicing as per Contract Terms • Communicate and follow up with third party suppliers & vendors and get the quotations for service/parts/contracts. Qualification/Knowledge/Experience • We are looking for a candidate with knowledge in customer care, procurement or closely related discipline, who is willing to develop his/her career in the fast-growing business: • Strong knowledge and understanding of software packages and technologies used in a typical customer support. • Ability to attend and revert back to customer for the reported issues. • Ability to generate, analyze and interpret data. • Must be able to work under constant deadline and manage multiple sites scheduling. • Excellent oral and written communication skills. • Must have a can-do attitude towards all tasks Prismbiz Sol. Pvt. Ltd. #03, 17th cross, 2nd A Main Rd| Behind Uma Maheshwara Temple| Banashankari Stage II Banashankari, Bengaluru, Karnataka 560070 GST: 29AAJCP3188N1ZK |CIN: U74999KA2017PTC104812 | Tel: +91 080 4611 4555 | Email: contactus@prismbizsol.com

DIGISOL Systems Limited is looking for Project Sales Professional to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Key Responsibilities: -- Training Development – Full HR & admin operations – Recruitment, payroll & compliance – Vendor, utility & facility management – Staff engagement & legal compliance – Event coordination & EMS/LMS implementation

Talent acquisition End-to-end payroll management Training & Development Employee Engagement One-on-One Connects with employees Strategic Planning Performance Management System Vendor Management Team handling HRMS management KEKA HR KRAs and KPIs Provident fund Health insurance Annual bonus

GBH GHOOMBINDASS HOLIDAYS PRIVATE LIMITED is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Engineering Technique is looking for Inside Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Ad hoc scientific pvt ltd is looking for On-Site sales Professional to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective To ensure cleanliness & upkeep of the hotel and provide highest level of service and comfort which enkindles guest satisfaction while keeping in line with the brand guidelines and departmental SOPs. Essential Job Tasks Monitoring cost and budgets for the department Inspection of rooms and public area ensuring that all the standards are adhered to. Areas of Responsibility Instruct staff to get rooms ready according to guest requests. Inspect the room & fill check list. Clear rooms after inspection on time. Coordinate for repair or maintenance job orders with Engineering. Supervise cleaning activities like super cleaning ,deep cleaning, carpet cleaning, maintenance of artwork, marble polishing, wood polishing, pest control etc. as per the schedule and ensure data is up to date. Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests are being handled professionally and are closed within the prescribed time period. Ensure all guest complaints are being handled and escalated if required. Document daily consumption record, complaint handling and compliment records. Maintain the weekly consumption for room supplies by checking physical inventory. Prepare cleanliness index for each staff member for briefing and feedback. Ensure proper inventory management. Prepare schedules for vendors and ensure compliance, review performance, and keep a check on the quality and productivity at review meetings. Ensure all vendors are able to maintain the desired standards of service throughout the year. Train the staff on SOPs and ensure they are complied with. Prepare for audits and execute all corrective measures outlined by supervisor. Assist with roster and grooming of staff. Keep track of contract staff for processing for salaries. Coordinate with the HR Department for all employee related initiatives. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in Hospitality Management, Housekeeping Mangement and Interior decoration Work Experience 5-6 Years Languages Needed in Position English Key Interfaces- External External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective To ensure cleanliness & upkeep of the hotel and provide highest level of service and comfort which enkindles guest satisfaction while keeping in line with the brand guidelines and departmental SOPs. Essential Job Tasks Monitoring cost and budgets for the department Inspection of rooms and public area ensuring that all the standards are adhered to. Areas of Responsibility Instruct staff to get rooms ready according to guest requests. Inspect the room & fill check list. Clear rooms after inspection on time. Coordinate for repair or maintenance job orders with Engineering. Supervise cleaning activities like super cleaning ,deep cleaning, carpet cleaning, maintenance of artwork, marble polishing, wood polishing, pest control etc. as per the schedule and ensure data is up to date. Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests are being handled professionally and are closed within the prescribed time period. Ensure all guest complaints are being handled and escalated if required. Document daily consumption record, complaint handling and compliment records. Maintain the weekly consumption for room supplies by checking physical inventory. Prepare cleanliness index for each staff member for briefing and feedback. Ensure proper inventory management. Prepare schedules for vendors and ensure compliance, review performance, and keep a check on the quality and productivity at review meetings. Ensure all vendors are able to maintain the desired standards of service throughout the year. Train the staff on SOPs and ensure they are complied with. Prepare for audits and execute all corrective measures outlined by supervisor. Assist with roster and grooming of staff. Keep track of contract staff for processing for salaries. Coordinate with the HR Department for all employee related initiatives. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in Hospitality Management, Housekeeping Mangement and Interior decoration Work Experience 5-6 Years Languages Needed in Position English Key Interfaces- External External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

Guest Check-In and Check-Out: Efficiently manage the check-in and check-out processes, ensuring a seamless experience for guests. Reservations Management: Handle reservations via phone, email, and in-person, ensuring accurate bookings and special requests are noted. Guest Services: Provide information about hotel services, local attractions, and events; assist guests with inquiries and problem resolution. Payment Processing: Accurately process payments and maintain records of transactions, ensuring compliance with hotel policies. Communication: Collaborate with housekeeping, maintenance, and management to address guest needs and ensure high service standards. Handling Complaints: Address guest complaints with empathy and professionalism, striving for prompt resolution and guest satisfaction. Maintaining Front Desk Area: Ensure the reception area is clean, organized, and stocked with necessary supplies and promotional materials. Reporting Issues: Report any maintenance issues or safety concerns to the appropriate department promptly. - Minimum Hotel Management Graduation - Any additional course/certification in Travel & Tourism - Minimum 6 months experience

SM Express Logistics Pvt. Ltd. is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

SM Express Logistics Pvt. Ltd. is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

SM Express Logistics Pvt. Ltd. is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

SM Express Logistics Pvt. Ltd. is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams