2123 Complaint Handling Jobs - Page 27

Job Description - Customer Support Executive Overview: We are looking for a proactive Customer Support Executive to join our Feedback Team. The role involves collecting customer feedback, resolving queries, and ensuring a positive customer experience. You will play a key role in driving service improvements by being the voice of the customer. Job Type: Full-Time Experience: 0 - 4 Years Key Responsibilities: 1- Engage with customers via calls, emails, chats, or surveys to collect feedback on their experience. 2- Handle and resolve customer complaints or concerns in a timely and empathetic manner. 3- Document feedback, categorize it based on themes, and escalate issues to relevant teams. 4- Co...

Berger Paints India Ltd ( British Paints Div ) is looking for Sales Executive - Construction Chemicals to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiat...

aiwize labs is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborat...

Inviting applicant for Deputy Manager for Kolkata Experience- 7 to 10 Yrs Qualification- Any Life science Graduate Candidate should have excellent Communication in English Should be ready for Fixed Night shifts Should have Extensive Knowledge of Medical Device Complain Investigation Should be a Team leader on paper & should have Strong people management Skill Should be ready to work from office Should be ready to relocate to Kolkata

Job Title: After-Sales Support Associate Location: Bangalore (Kudlu Gate) Department: Customer Experience After Sales (Night Shift) Key Responsibilities Provide prompt, empathetic, and effective support to Oben customers. Handle 24/7 after-sales support cases including breakdowns, roadside assistance, service scheduling, warranty queries, and product-related concerns. Accurately log and update all customer interactions in the CRM and ticketing system. Coordinate with service centers, RSA partners, and internal departments to drive closure on customer issues. Monitor open cases, follow up with stakeholders, and ensure timely resolution of escalations. Educate customers on product features, ma...

inbound voices process solve the customers queries on call Languages: English, Telugu, Hindi Salary: 18000 ctc- 14500 take home Call: Sabiya jabeen HR 79935 29034

We are looking for Service Engineer for Bangalore location . This opportunity will be Off-role. Looking for someone who can join on immediate biases. Job Role: Candidate should have experience in service of Genset. He should good knowledge on CPCB-IV. Discuss, negotiate, signing off the SLAs with different customers viz- Telecom/ Retails/ Institutions. Monitoring the adherence of the SLAs periodically and initiate CAPA as and when required Ensuring the AMC/ CMCs as per the targets, review the performance periodically with the team members/ OEAs/ Dealers. Initiate corrective and preventive measures to achieve the business targets. Visiting customers/clients when required Candidates from Banga...

JOB DESCRIPTION JOB FAMILY: Field Service JOB LOCATION: Ahmedabad JOB GRADES AND TITLES (SPECIFIC) :GRADE DESIGNATION Associate Electrical AssociateElectrical/Electronic Service Associate A. KEY PURPOSE FOR THE JOB: Responsible for handling Electrical complaint handling, Commissioning & Automation of Lubrication Systems for West & North Region (Zone 3) B. PROFILE OF THE JOB HOLDER:GRADEQUALIFICATION EXPERIENCE AssociateBE/Diploma Electrical/Electronics/Mechatronics3 to 5 Yrs C. KEY RESPONSIBILITIES: Handling Electrical/Electronic customer complaints Electrical/Electronic commissioning support & interfacing of SKF system with customer main equipment panel Automation activities in Lubrication ...

Customer Service + Renewals Locations: Chennai Languages: Chennai: Tamil + English (12 roles) Eligibility: HSC Pass | Age: 2237 Experience: Min. 1 year in Customer Service / Renewals / Upselling Salary: 18,000 22,000 In-Hand (Based on last drawn) Only for Malayalam candidates exceptional salary approval can be done ( upto 25K as take home) Shift: Females 10 AM to 7 PM | Males – 12 PM to 9 PM Week Offs: 2 Rotational Role & responsibilities Be the dedicated relationship partner for VIP Shaadi members post-sale Understand member preferences and help identify their ideal match Call and connect with high-quality prospects on behalf of the member Set up mutually consented meetings between potentia...

Hiring for Customer service (Must have experience in handling escalation call) Location - Thane (West) - Centralised Pick up & drop Salary - Freshers - CTC : 22k Monthly - Subject to deductions Experienced - CTC: 26k Monthly - Subject to deductions (depend on last drawn salary and experience) Qualification -HSC/Graduate with 6 month in handling escalation call. Pick up drop facility from office to thane station. Walk-in Drive Location :l- Teleperformance Ashar IT Park, Wagle Estate, Road No - 16ZB Wing, 2nd Floor, Thane West Interview Timing:9:30 AM to 5:00 PM Email : pranali.kanjojiya2@teleperformancedibs.com Meet: HR Pranali

Responsibilities Ensure that all tables in your assigned section are served promptly, with attention to detail and guest satisfaction. Coordinate with the kitchen and bar staff to ensure that food and drink orders are accurate and delivered on time. Train and assist junior service staff, providing guidance on service standards and guest interaction. Assist in setting up the dining area before service, including table settings and ensuring that all necessary materials are available. Resolve minor guest concerns during service, escalating issues to senior staff when necessary. Be prepared to adjust your responsibilities or tasks as instructed by the Senior Captain or Restaurant Manager. Depart...

Candidates should be very proficient in email drafting and in Excel like pivot table, Vlookup, Hlookup, conditional formatting,etc. Excellent communication and interpersonal skills Fluency in English Interested candidates plz call on 9267953621

Role- Customer Support Executive Min- 0-2 Yrs Exp Into Customer Service Any Graduate CTC- 3.5 - 6.5 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US Interview - Virtual For more info contact HR Haider - 9256424833

Interested Candidates can directly come for the f2f Interview at the below address Unit no 508,5th floor, welldone techpark Sector 48,Gurgaon Or you can watsapp your resume at-9910689164 Roles and Responsibilities Manage grievances raised by customers through various channels (email, chat, social media) in a timely and professional manner. Investigate customer complaints thoroughly to identify root causes and implement corrective actions. Escalate complex issues to senior team members or relevant stakeholders when necessary. Develop and maintain effective communication strategies to keep customers informed about the status of their grievances. Ensure compliance with company policies, procedu...

Role Overview: As a Sales Order Coordinator, your primary responsibility will be to prepare commercially clear sales orders in the system and create Sales Order BOQ/Work Order with relevant drawings for the factory. You will also be responsible for updating the File Management System, preparing pro forma invoices, and ensuring proper documentation and approvals for dispatch. Additionally, you will need to coordinate with the factory, follow up with clients for collection, provide timely status updates to the Sales Team, and escalate customer complaints to the factory. Key Responsibilities: - Prepare commercially clear sales orders in the system - Create Sales Order BOQ/Work Order and send to...

Responsible for managing customer interactions, resolving issues, ensuring a positive customer experience. The role involves responding to inquiries, providing product/service information, handling complaints, maintaining high customer satisfaction.

About the Role As an HRBP at Swiggy, you will play a key role in overseeing the entire employee lifecycle from recruitment to exit — ensuring efficient operations around attendance, attrition, absenteeism, payroll, and employee engagement for our blue-collar workforce. Key Responsibilities Manage recruitment, deployment, and exit processes for blue-collar employees. Monitor attendance, address absenteeism, and implement corrective measures. Drive employee engagement initiatives and resolve grievances effectively. Handle payroll-related queries, ensure accurate incentive calculations, and timely disbursement. Maintain accurate data and share regular reports with internal stakeholders. Require...

Answer customer queries promptly Resolve complaints and technical issues Maintain customer interaction records Ensure customer satisfaction through follow-ups Call/WhatsApp HR Manvi @7900814086 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview Perks and benefits Cab facility PF Incentives

Job description Coordinate and oversee the maintenance and repairs of the apartment complex, including common areas, amenities, and individual units. Serve as the primary point of contact for residents, addressing their concerns, handling complaints, and facilitating effective communication between tenants and property management. Develop and manage budgets for the property, monitor expenses, and ensure operations are within budgetary limits. Ensure compliance with local building codes, fire safety regulations, and other applicable laws. Conduct regular property inspections, identify maintenance issues, safety hazards, and coordinate necessary repairs or upgrades. Manage relationships with e...

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

Customer Service + Renewals Locations: Chennai Languages: Chennai: Tamil + English (12 roles) Eligibility: HSC Pass | Age: 2237 Experience: Min. 1 year in Customer Service / Renewals / Upselling Salary: 18,000 22,000 In-Hand (Based on last drawn) Only for Malayalam candidates exceptional salary approval can be done ( upto 25K as take home) Shift: Females 10 AM to 7 PM | Males – 12 PM to 9 PM Week Offs: 2 Rotational Role & responsibilities Be the dedicated relationship partner for VIP Shaadi members post-sale Understand member preferences and help identify their ideal match Call and connect with high-quality prospects on behalf of the member Set up mutually consented meetings between potentia...

Efficient and effective completion of instrument installations & impart operators training at customer sites. Perform troubleshooting and complaint handling alongwith fixing problem issues timely . Timely updation of customer software as and when new software versions are released. Provide introduction of new tests for promotion of reagents. Help and support customer labs to adhere to quality control measures in conformance with accrediting bodies. Conduct Scientific support activity and advanced application activate for all product lines.

Looking for candidates from capital equipments, heavy industrial goods and industrial sealing solutions Desired candidate should have 2-5yrs experience in technical sales, channel management, sales to large key accounts/ end customers and business development. Age: 23-26yrs Job Responsibilities: 1.Direct sales responsibilities for existing business through key customers/ channel management/ new business development. 2.Market mapping and market intelligence collation for relevant products range in West India. Channel expansion for greater market reach. Product positioning in market and value selling. 3.Effective complaint handling and closure. 4.Receivables management. 5.Reporting sales forec...

Job Description Summary of Position: Alcon is looking to hire an Associate Phaco Development Specialist at Jodhpur . This position has primary responsibility for the successful adoption and conversion rates of surgeon/hospital trainees to Phaco as the first line of care for cataract surgery. Surgical Observation Report and wet lab instruction of existing cataract surgeons in the conversion from Extra Capsular Cataract Extraction (ECCE) and Small Incision manual cataract surgery (SICS) to Phaco. The training of non-cataract surgeons in Phaco procedure and techniques. The adoption and proper use of Alcon products such as Infiniti with Ozil, Laureate, Single-Piece AcrySof IOL (Intra Ocular Lens...