Post Sales Assistant

You will be responsible for managing post-sales activities as a Post Sales Assistant at Sahasra Group in Bhiwadi, Rajasthan. Your primary duties will include handling customer queries and complaints, ensuring customer satisfaction, and coordinating with sales and production teams. You will be required to update customers on order status, maintain detailed records of customer interactions, and provide after-sales services. Attention to detail and strong communication skills are essential for success in this role. To excel in this position, you should possess proficiency in customer service, post-sales support, and complaint handling. Strong communication, interpersonal, and coordination skills are also necessary. Additionally, you must have the ability to manage customer interactions effectively, maintain detailed records, and possess basic knowledge of electronics manufacturing and related processes. Proficiency in MS Office and CRM software is required, along with problem-solving skills and the ability to thrive in a fast-paced environment. While relevant experience in a similar role is preferred, candidates with a Bachelor's degree in Business Administration, Electronics, or a related field will also be considered. Join us at Sahasra Group and be a part of our dedicated team committed to delivering exceptional post-sales support and ensuring customer satisfaction.,