Job Code MGD2731 Designation Management Trainee-Grade 1 Business Vertical Malabar Gold & Diamonds Job Summary Job Description:- To effectively manage the sales, operations, marketing & administration of the Showroom & understand sales, profitability and other business targets and the achievement methodology. Involve in counter sales to understand sales, product, customer purchase behaviour, market trends etc. Understand the sales data analysis process of the showroom. Suggest sales efficiency, quality improvements and cost optimization benchmarking leading practices. Maintain the stock level and its replenishment as per the sales and customer preferences. Interact with customers and understand their requirements, buying patterns and ensure that they are served as per the Brand Promise. Understand the company Standard Operating Procedures (SOPs). Suggest measures for cost savings through implementation of process improvement initiatives. Functional Area Retail Sales Location Calicut;Ernakulam;Chennai;Mumbai;Delhi;Hyderabad;Kolkata;Bangalore MG Road State Kerala Country INDIA Educational Qualification B Tech/BE;Bachelor Of Engineering;MBA Age 23 to 34 Experience 0 to 1 Year Salary Range As per the industry standards (INR)

Key Responsibilities: 1. Network Design and Implementation: • Design and deploy scalable and secure network solutions (LAN, WAN, VPN, SD-WAN, MPLS). • Plan and execute network upgrades and migrations with minimal downtime. • Oversee the integration of cloud networking solutions (e.g., AWS, Azure). 2. Network Operations Management: • Monitor network performance and ensure uptime according to SLAs. • Manage and troubleshoot connectivity, routing, and switching issues. • Implement and oversee disaster recovery (DR) and business continuity plans for network services. 3. Team Leadership and Collaboration: • Lead a team of network engineers, technicians, and administrators. • Assign tasks, provide mentorship, and conduct performance evaluations. • Collaborate with IT teams, vendors, and stakeholders on network-related initiatives. 4. Security and Compliance: • Ensure network security by implementing firewalls, intrusion detection/prevention systems (IDS/IPS), and VPNs. • Regularly audit network configurations to ensure compliance with industry standards. • Respond to and mitigate network security breaches and vulnerabilities. 5. Vendor and Asset Management: • Manage relationships with third-party vendors, ISPs, and service providers. • Negotiate contracts, licenses, and SLAs for network hardware and services. • Track network inventory, including routers, switches, and access points. 6. Performance Monitoring and Optimization: • Use tools like Op Manager ,SolarWinds, PRTG, or Cisco Prime to monitor and optimize network performance. • Analyze traffic patterns and implement quality of service (QoS) for critical applications. 7. Budget and Reporting: • Develop and manage budgets for network operations and upgrades. • Create regular reports on network performance, incidents, and capacity planning for senior management. Show more Show less

🚀 We're Hiring: #Network Manager 📍 Location: #Calicut #Malabar Headquarters 🕒 Experience: 10+ Years Work Mode : Onsite 📩 Interested? Send resumes to 8593954916/ mail : smrithi.sasi@malabargroup.com #DM for more details! #Techjobs #Calicutjobs #Network #Manager #Network Engineers #ITjobs #Malabar Group # Show more Show less

Job Title : MEP Engineer Location : Calicut, Kerala Experience : 1-3 years Qualification : Diploma/BE/BTech EEE Responsibilities Check electrical drawing, and execute electrical works as per the drawings and explain contractor the way to do the work. Prepare & place purchase requests of electrical materials with respective quantities as per the electrical layout and site requirement to the supervisor for placing order to purchase dept. Supervise electrical work & coordinate with site engineers for site work and material delivery. Verify BOQ received from Design department and ensure that all electrical materials are available as mentioned and report in case of any discrepancies. Troubleshoot electrical issues with the appropriate utilization of relevant testing devices. Coordinate electrical work during the inauguration of new stores and carry out plans for electrical wiring for well-functioning lighting, intercom, and other electrical systems. You Must be proficient in; Electrical Schematics Lighting design Looping Load Calculation Fire fighting BOQ Preparation AutoCAD Designing Show more Show less

Job Code MGD1983 Designation Executive-Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Primary Responsibilities Sales and Customer -: Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit. Greet and receive customers in a welcoming manner, engage with them to understand their requirements. Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions. Drive sales through the engagement of customers through suggestive selling by building their confidence. Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach. Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact. Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold & Diamonds. Understand & handle queries and complaints of the customer and address them with the right solution. Provide excellent customer service, educate customers on benefits – Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale. Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol. Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks. Gather feedback from customers or prospects and share it with the Manager for business improvement. Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers. Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details. Schemes-: Inform the customers on special offers and take steps to enroll maximum customers in various schemes. Support customers in the scheme opening process and help with customer purchase against scheme balance Create Advance customer profiles in the system and facilitate the enhancement of advances by the customers. Customer Order Management Coordinate the order placement of customer orders to respective SCM/MBMG via OMS software in order to ensure on time delivery. Stock-: Count & tally the stock on a daily basis and record the opening stock and closing stock in the section allotted. Transfer the stock to the locker daily and ensure that ornaments are handled with care. Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment. Work area & Display-: Execute all visual merchandising guidelines with respect to display and presentation of products within the store and maintain the quality and freshness of the same Ensure safety of jewellery displayed to customers and communicate any abnormal incident promptly to the superiors. Marketing -: Generate customer leads and increase customer footfall. Call & invite customers and leads to visit the Store especially during product exhibitions, promotional events/campaigns, etc. Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event. Build awareness of the products and services provided by the competitors, update product knowledge, and inform superiors about the latest trends in the market. Assist in BTL marketing. Internal process-: Adhere to the company grooming standards and exhibit professionalism in appearance, behaviour, and in interactions with customers and team members. Ensure adherence to the standard operating procedures and cost-effective practices undertaken in the store. Prepare reports of sales data and submit them to Senior Management as and when required. People development-: Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc. Continuously strive for self-development by actively seeking opportunities for growth. Ensure adherence to timelines for completion of the performance appraisal for self. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self. Functional Area Retail Sales Location Raipur State Chhattisgarh Country INDIA Educational Qualification GRADUATION Age Below 35 Experience 4 to 5 Years Salary Range As per industry standards (INR)

Job Code MGD1982 Designation Junior Executive-Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Primary Responsibilities Sales and Customer -: Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit. Greet and receive customers in a welcoming manner, engage with them to understand their requirements. Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions. Drive sales through the engagement of customers through suggestive selling by building their confidence. Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach. Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact. Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold & Diamonds. Understand & handle queries and complaints of the customer and address them with the right solution. Provide excellent customer service, educate customers on benefits – Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale. Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol. Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks. Gather feedback from customers or prospects and share it with the Manager for business improvement. Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers. Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details. Schemes-: Inform the customers on special offers and take steps to enroll maximum customers in various schemes. Support customers in the scheme opening process and help with customer purchase against scheme balance Create Advance customer profiles in the system and facilitate the enhancement of advances by the customers. Customer Order Management Coordinate the order placement of customer orders to respective SCM/MBMG via OMS software in order to ensure on time delivery. Stock-: Count & tally the stock on a daily basis and record the opening stock and closing stock in the section allotted. Transfer the stock to the locker daily and ensure that ornaments are handled with care. Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment. Work area & Display-: Execute all visual merchandising guidelines with respect to display and presentation of products within the store and maintain the quality and freshness of the same Ensure safety of jewellery displayed to customers and communicate any abnormal incident promptly to the superiors. Marketing -: Generate customer leads and increase customer footfall. Call & invite customers and leads to visit the Store especially during product exhibitions, promotional events/campaigns, etc. Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event. Build awareness of the products and services provided by the competitors, update product knowledge, and inform superiors about the latest trends in the market. Assist in BTL marketing. Internal process-: Adhere to the company grooming standards and exhibit professionalism in appearance, behaviour, and in interactions with customers and team members. Ensure adherence to the standard operating procedures and cost-effective practices undertaken in the store. Prepare reports of sales data and submit them to Senior Management as and when required. People development-: Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc. Continuously strive for self-development by actively seeking opportunities for growth. Ensure adherence to timelines for completion of the performance appraisal for self. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self. Functional Area Retail Sales Location Raipur State Chhattisgarh Country INDIA Educational Qualification HSC Age Below 31 Experience 2 to 3 Years Salary Range As per industry standards (INR)

Job Code MGD1981 Designation Associate Trainee- Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Sales and Customer Greet and receive customers in a welcoming manner and engage with them to understand their requirements. Cater to customer requirements as per their need, by showcasing products to make the sale by influencing customer’s buying decision. Learn & understand the sales procedures and acquire product knowledge. Be punctual in the work, strictly follow the code of conduct of the company and get familiar with personnel duties. Observe sales representatives and emulate their sales management processes to meet set targets. To proactively assist the Sales executives and other managers to obtain real and sustained, continuous improvement. Assist the customer when there is a sales return or repair work. Calculate & prepare the estimate of the products selected upon making the sale. To achieve the category wise sales target for the allocated section and suggest solutions to enhance store’s profit. Learn billing procedures. Learn about products and business policies of Malabar Gold and Diamonds. Take initiative to learn about the products and services provided by the competitors, latest trends in the market and update product knowledge. Stock Assist in counting and tallying of stock on a daily basis and record the opening stock and closing stock in the section allotted. Transfer the stock to the locker daily and ensure that ornaments are handled with care. Work area & Display Support all Visual merchandising activities in the Store with respect to display and presentation of products at the appropriate counter by maintaining the quality and freshness of the same. Marketing Learn marketing techniques from sales and marketing staffs. Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event. Assist in BTL marketing. Functional Responsibilities Ensure on the job training in various sections like packing, purchase, cash, Order Repair, sub brands, diamond, silver, scheme, marketing, customer relation etc. To demonstrate high levels of integrity and honesty at all times, establishing a culture of both personal and organizational trust. Understand the queries and complaints from the customer and escalate to the Superiors. Internal process Adhere to the standard operating procedures in the store. People development Continuously strive for self-development by actively seeking opportunities for growth Ensure adherence to timelines for completion of performance appraisal for self. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self. Adhere to the staff grooming standards followed and participate in on-site product and sales training activities, as per the guidelines from HR. Functional Area Retail Sales Location Raipur State Chhattisgarh Country INDIA Educational Qualification HSC Age 21-28 Experience Fresher Salary Range As per industry standards (INR)

Key Responsibilities: 1. Network Design and Implementation: • Design and deploy scalable and secure network solutions (LAN, WAN, VPN, SD-WAN, MPLS). • Plan and execute network upgrades and migrations with minimal downtime. • Oversee the integration of cloud networking solutions (e.g., AWS, Azure). 2. Network Operations Management: • Monitor network performance and ensure uptime according to SLAs. • Manage and troubleshoot connectivity, routing, and switching issues. • Implement and oversee disaster recovery (DR) and business continuity plans for network services. 3. Team Leadership and Collaboration: • Lead a team of network engineers, technicians, and administrators. • Assign tasks, provide mentorship, and conduct performance evaluations. • Collaborate with IT teams, vendors, and stakeholders on network-related initiatives. 4. Security and Compliance: • Ensure network security by implementing firewalls, intrusion detection/prevention systems (IDS/IPS), and VPNs. • Regularly audit network configurations to ensure compliance with industry standards. • Respond to and mitigate network security breaches and vulnerabilities. 5. Vendor and Asset Management: • Manage relationships with third-party vendors, ISPs, and service providers. • Negotiate contracts, licenses, and SLAs for network hardware and services. • Track network inventory, including routers, switches, and access points. 6. Performance Monitoring and Optimization: • Use tools like Op Manager ,SolarWinds, PRTG, or Cisco Prime to monitor and optimize network performance. • Analyze traffic patterns and implement quality of service (QoS) for critical applications. 7. Budget and Reporting: • Develop and manage budgets for network operations and upgrades. • Create regular reports on network performance, incidents, and capacity planning for senior management.

Responsibilities Generate photorealistic 3D renderings for client approvals, internal presentations, and production reference. Create detailed and accurate 3D models of jewelry designs using CAD software such as Matrix Gold, Rhino, KeyShot, Blender, ZBrush. Ensure all 3D jewelry models are technically feasible and manufacturable, adhering to quality and production standards. Collaborate with design, development, and production teams to convert concept sketches into precise 3D outputs. Perform professional jewellery image retouching for marketing materials, catalogues, and e-commerce platforms. Use Adobe Photoshop and Illustrator to create graphic content, product layouts, and promotional visuals. Ensure visual consistency across all digital and print media, maintaining brand aesthetics and design standards. Adapt and optimize design assets for various formats and platforms, ensuring high resolution and color accuracy. · Stay updated with advancements in 3D modelling, rendering technologies, and jewelry design trends. Maintain a well-organized archive of all design files, renderings, and graphic assets for future use and reference. Qualifications: Proficient in Jewelry CAD software Skilled at photorealistic 3D rendering Good proficiency in jewelry designing Experienced in 3D Modeling Proficient in Matrix and Rhino

Location: Calicut Role & responsibilities Putting together large, intricate data sets to satisfy both functional and non-functional business needs. Determining, creating, and implementing internal process improvements, such as redesigning infrastructure for increased scalability, improving data delivery, and automating manual procedures. Building necessary infrastructure using AWS and SQL technologies. This will enable effective data extraction, transformation, and loading from a variety of data sources. Reformulating existing frameworks to maximize their functioning. Building analytical tools that make use of the data flow and offer a practical understanding of crucial company performance indicators like operational effectiveness and customer acquisition. Helping stakeholders, including the data, design, product, and executive teams, with technical data difficulties. Working on data-related technical challenges while collaborating with stakeholders, including the Executive, Product, Data, and Design teams, to support their data infrastructure needs. Remaining up-to-date with developments in technology and industry norms can help you to produce higher-quality results.

Job Code MGD1996 Designation Executive- Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Primary Responsibilities Sales and Customer -: Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit. Greet and receive customers in a welcoming manner, engage with them to understand their requirements. Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions. Drive sales through the engagement of customers through suggestive selling by building their confidence. Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach. Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact. Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold & Diamonds. Understand & handle queries and complaints of the customer and address them with the right solution. Provide excellent customer service, educate customers on benefits – Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale. Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol. Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks. Gather feedback from customers or prospects and share it with the Manager for business improvement. Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers. Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details. Schemes-: Inform the customers on special offers and take steps to enroll maximum customers in various schemes. Support customers in the scheme opening process and help with customer purchase against scheme balance Create Advance customer profiles in the system and facilitate the enhancement of advances by the customers. Customer Order Management Coordinate the order placement of customer orders to respective SCM/MBMG via OMS software in order to ensure on time delivery. Stock-: Count & tally the stock on a daily basis and record the opening stock and closing stock in the section allotted. Transfer the stock to the locker daily and ensure that ornaments are handled with care. Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment. Work area & Display-: Execute all visual merchandising guidelines with respect to display and presentation of products within the store and maintain the quality and freshness of the same Ensure safety of jewellery displayed to customers and communicate any abnormal incident promptly to the superiors. Marketing -: Generate customer leads and increase customer footfall. Call & invite customers and leads to visit the Store especially during product exhibitions, promotional events/campaigns, etc. Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event. Build awareness of the products and services provided by the competitors, update product knowledge, and inform superiors about the latest trends in the market. Assist in BTL marketing. Internal process-: Adhere to the company grooming standards and exhibit professionalism in appearance, behaviour, and in interactions with customers and team members. Ensure adherence to the standard operating procedures and cost-effective practices undertaken in the store. Prepare reports of sales data and submit them to Senior Management as and when required. People development-: Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc. Continuously strive for self-development by actively seeking opportunities for growth. Ensure adherence to timelines for completion of the performance appraisal for self. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self. Functional Area Retail Sales Location Jabalpur State Madhya Pradesh Country INDIA Educational Qualification GRADUATION;HSC Age Below 33 Experience 3 to 4 Years Salary Range as per industry standard (INR)

Job Code MGD1995 Designation Junior Executive - Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Primary Responsibilities Sales and Customer -: Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit. Greet and receive customers in a welcoming manner, engage with them to understand their requirements. Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions. Drive sales through the engagement of customers through suggestive selling by building their confidence. Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach. Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact. Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold & Diamonds. Understand & handle queries and complaints of the customer and address them with the right solution. Provide excellent customer service, educate customers on benefits – Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale. Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol. Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks. Gather feedback from customers or prospects and share it with the Manager for business improvement. Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers. Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details. Schemes-: Inform the customers on special offers and take steps to enroll maximum customers in various schemes. Support customers in the scheme opening process and help with customer purchase against scheme balance Create Advance customer profiles in the system and facilitate the enhancement of advances by the customers. Customer Order Management Coordinate the order placement of customer orders to respective SCM/MBMG via OMS software in order to ensure on time delivery. Stock-: Count & tally the stock on a daily basis and record the opening stock and closing stock in the section allotted. Transfer the stock to the locker daily and ensure that ornaments are handled with care. Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment. Work area & Display-: Execute all visual merchandising guidelines with respect to display and presentation of products within the store and maintain the quality and freshness of the same Ensure safety of jewellery displayed to customers and communicate any abnormal incident promptly to the superiors. Marketing -: Generate customer leads and increase customer footfall. Call & invite customers and leads to visit the Store especially during product exhibitions, promotional events/campaigns, etc. Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event. Build awareness of the products and services provided by the competitors, update product knowledge, and inform superiors about the latest trends in the market. Assist in BTL marketing. Internal process-: Adhere to the company grooming standards and exhibit professionalism in appearance, behaviour, and in interactions with customers and team members. Ensure adherence to the standard operating procedures and cost-effective practices undertaken in the store. Prepare reports of sales data and submit them to Senior Management as and when required. People development-: Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc. Continuously strive for self-development by actively seeking opportunities for growth. Ensure adherence to timelines for completion of the performance appraisal for self. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self. Functional Area Retail Sales Location Jabalpur State Madhya Pradesh Country INDIA Educational Qualification GRADUATION;HSC Age Below 30 Experience 1 to 2 Years Salary Range As per industry standards (INR)

Job Code MGD1997 Designation Senior Executive- Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary * Primary Responsibilities * Sales and Customer -: Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit. Greet and receive customers in a welcoming manner, engage with them to understand their requirements. Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions. Drive sales through the engagement of customers through suggestive selling by building their confidence. Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach. Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact. Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold & Diamonds. Understand & handle queries and complaints of the customer and address them with the right solution. Provide excellent customer service, educate customers on benefits – Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale. Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol. Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks. Gather feedback from customers or prospects and share it with the Manager for business improvement. Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers. Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details. Schemes-: Inform the customers on special offers and take steps to enroll maximum customers in various schemes. Support customers in the scheme opening process and help with customer purchase against scheme balance Create Advance customer profiles in the system and facilitate the enhancement of advances by the customers. Customer Order Management Coordinate the order placement of customer orders to respective SCM/MBMG via OMS software in order to ensure on time delivery. Stock-: Count & tally the stock on a daily basis and record the opening stock and closing stock in the section allotted. Transfer the stock to the locker daily and ensure that ornaments are handled with care. Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment. Work area & Display-: Execute all visual merchandising guidelines with respect to display and presentation of products within the store and maintain the quality and freshness of the same Ensure safety of jewellery displayed to customers and communicate any abnormal incident promptly to the superiors. Marketing -: Generate customer leads and increase customer footfall. Call & invite customers and leads to visit the Store especially during product exhibitions, promotional events/campaigns, etc. Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event. Build awareness of the products and services provided by the competitors, update product knowledge, and inform superiors about the latest trends in the market. Assist in BTL marketing. Internal process-: Adhere to the company grooming standards and exhibit professionalism in appearance, behaviour, and in interactions with customers and team members. Ensure adherence to the standard operating procedures and cost-effective practices undertaken in the store. Prepare reports of sales data and submit them to Senior Management as and when required. People development-: Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc. Continuously strive for self-development by actively seeking opportunities for growth. Ensure adherence to timelines for completion of the performance appraisal for self. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self. Functional Area Retail Sales Location Jabalpur State Madhya Pradesh Country INDIA Educational Qualification GRADUATION;HSC Age Below 37 Experience 6 to 8 Years Salary Range as per industry standard (INR)

Job Code MGD1998 Designation Assistant Manager - Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Functional Responsibilities-: Assist Sales Manager in the supervision of sales sections & guide sales team for daily store operations to ensure effectiveness and provide support in implementing strategies to attract customers. Responsible to achieve the sales target for the assigned section and recommend solutions to enhance store’s profit. Coordinate daily customer service operations (e.g., sales processes, orders & payments) and assist in tracking the progress of weekly, monthly, quarterly and annual targets. Participate regularly in the Managers meeting and ensure the implementation & execution of decisions made. Check the quality of gold by manual testing and also with the help of gold check karat analyser. Calculate and share the estimates upon making the sale. Perform end to end activities of bill transaction for D2D (Dealer to Dealer) in cases of Advance, exhibition etc. where transactions take place between showrooms. Ensure the assigned team is communicating Malabar Promises, product details (e.g., product name, features, making charge, stone charge, etc.) and offers to ensure customer delight in each sale. Sales and Customer-: Greet and receive customers in a welcoming manner, engage with them to understand their requirements and advise customers by providing information on products. Drive sales through the engagement of customers and influence their buying decision through suggestive selling by building their confidence. Provide excellent customer service & accurate product information (e.g., product name, features, making charge, stone charge etc.) to ensure customer delight in each sale. Execute all customer experience guidelines and protocols that are set by the Retail leadership in order to provide a differentiated level of service. Close deals, understand & handle queries and complaints of the customer and address with the right solution. Interact with customers to build relationships and leverage the same to generate leads for the store. Maintain effective communication throughout the store and communicate customer experiences and feedback to the sales manager. Stock -: Maintain the quality and freshness of the existing stock in order to maintain stock presentability at the appropriate counter. Monitor the movement of stock of one’s section from the safe to the floor, and vice versa as well as the stock tallying in the system in order to adhere to the security guidelines. Oversee inventory levels of the section that is assigned in order to advise the Sales Manager on products that need to be replenished; Co-ordinate aged/dead stock redistribution among stores in order to maximize inventory turnover. Handle the activities that involve ordering of products via OMS and receiving of the products in compliance with the planogram and safety protocols. Ensure safety of jewellery displayed by monitoring and guiding sales staffs and communicate any potential theft/damage/malpractices promptly to the superiors. Ensure adequate no: of equipment’s, supplies in the sales counters (Weighing machines, calculators, estimates, other tools). Merchandising-: Manage merchandising activities for the assigned section (e.g., providing suggestions on assortment mix, planogram, movement of aged/dead stock, etc.) and support in maintaining appropriate merchandising standards throughout the store. Assist in researching emerging products and use information to update the store’s merchandise. Marketing-: Regularly monitor the store ambience so that it is adheres to the Visual Merchandising guidelines Participate in all product launches and promotions in the Store. Support the in-store Marketing team in event management in order to engage the target audience and proper delivery of the messaging of the event. Assist in creating reports, analyse and interpret retail data, like revenues, expenses and competition. Meet wedding customers & other potential customers from the CRM database /showroom leads in order to generate leads. Employee Management-: Motivate sales staff to deliver excellent customer service, improve their efficiency, and meet sales targets. Assist in evaluating employee performance, conduct periodic reviews and annual appraisal for providing proper feedback to staff. Optimally deploy staff in the respective section based on the available staff strength and ensure the presence of sufficient employees in the sales counter. Observe the behavior of sales executives with the customers and in case of any misbehavior, give instructions and advise to behave properly. Monitor whether the staff within one’s sub section is following the grooming guidelines as set by the retail leadership in order to maintain uniformity. Act as a guide to the sales staff in the respective section by implementing on-site product and sales training activities, in line with guidelines from HR. People development-: Continuously strive for self-development & team development by actively identifying opportunities for growth. Ensure adherence to timelines for completion of performance appraisal for self & team. Take overall responsibility for the training need analysis and completion of mandatory training programs/certifications for self & team. Impart on the job training to the sales staffs assigned to him for their skill development. Functional Area Retail Sales Location Jabalpur State Madhya Pradesh Country INDIA Educational Qualification GRADUATION Age Below 40 Experience 7 Year and above Salary Range as per industry standard (INR)

Job Code MGD1999 Designation Deputy Manager- Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary * Primary Responsibilities * Store Performance-: Support the Store Head in planning the annual store target and annual sales budget for the store; Monitor adherence to the same by planning and executing all sales activities. Drive sales to achieve the Return on Capital Employed (ROCE) of the Store. Execute scheme and advance activities to adhere to guidelines designed by the retail leadership and assist in recommending initiatives for the promotion of the same. Store Champion for all Omni-Channel activities and leads online order management activities to enable omni-channel readiness and conducts activities assigned by the Store Head for the overall readiness of the store to fulfil the omni-channel orders. Ensure the standards of the store visual merchandising for the attractive showcase of products at the appropriate counter. Maintain the stability and reputation of the store by complying with legal requirements. Sales & Customer-: Cater to customer requirements as per their need, by showcasing products to make the sale in order to achieve store and exhibition target. Supervise the sales team for daily store operations and ensure productivity and recommend solutions to enhance store’s profit. Close deals, handle queries and complaints of the customer and address them with the right solution. Lead business development initiatives for the store and enhance footfall and sales generated from increased leads. Stock Management-: Monitor the inventory for the store (including stock levels, daily stock tallying, quality, display, etc.); Manage timely placement and receipt of stock, customer and repair orders in order to reduce disruption to store business. Review order placement and order receipt (stock, customer, repair orders) to prevent any mistakes and spot any issues. Support the Store Leadership in managing the inventory for the exhibition in order to have sufficient stock to achieve the desired target. Facilitate weighing of stock on a periodic basis, report it to accounts department and management for recording purpose. Assist Showroom Heads / Dy: showroom Heads in deciding the products to be purchased / ordered, about shortage / excess of any designs, fast moving items etc. Clear dead stocks in consultation with Showroom Heads / Dy: showroom Heads and sales executives of each section. Sales Support-: Spearhead new product introduction as per the store needs and continuously provide feedback to merchandising teams on product performance. Finalize the assortment mix in the store based on the criteria defined by the Head – Merchandising, to maintain the appropriate amount of stock in the store. Analyse, monitor and create reports regarding sales performance pre, post and during exhibition for data driven decision making. Follow the workflow as stated by the merchandising and SCM teams to identify aged/dead stock; and track its physical movement from own store to another and vice versa. Implement customer interaction and experience guidelines as set by the retail leadership in order to build relationships and leverage the same to generate leads for the store. Drive activities for the collection of customer data (pre purchase) in the store so that the business can accurately analyze the data in order to make more informed business decisions. Supervise the billing and issue of old gold bars to the SCM, as per the processes defined by the SCM team to minimize business disruption. Keep a check on old gold yield and monitor the profitability from the same. Assist in specific store opening and closing protocols (such as daily stock tally, stock entry and movement of stock) in order to maintain store safety and security. Employee Management-: Motivate sales staff to deliver excellent customer service, improve their efficiency, and meet sales targets. Communicate job expectations to the team; plan, monitor, appraise and review job contributions in a regular manner. Confer with team members to discuss issues, coordinate activities or resolve problems to facilitate execution excellence. Take overall responsibility for the training need analysis and completion of mandatory training programs/certifications (product training/policy training) for self & team. Monitor team performance on a continuous basis to identify and develop high performers so as to motivate them, and coach low performers. Contribute towards development of talent for the department by providing direct reports with adequate exposure and growth opportunities. Evaluate the employee performance and counsel/replace sales staff who are unreliable, failing to perform, or otherwise not complying with company policies and procedures. Marketing-: Keep abreast of new trends/ products available in the market, making charges & stone charges and report on customer needs to Superiors. Allot Sales team for BTL activities. Functional Area Retail Sales Location Jabalpur State Madhya Pradesh Country INDIA Educational Qualification GRADUATION Age Below 45 Experience 12 to 14 Years Salary Range as per industry standard (INR)

Job Code MGD2000 Designation Associate Trainee- Guest Relations Business Vertical Malabar Gold & Diamonds Job Summary Sales Performance -: Develop customer profiles (including wedding customers) by understanding customers’ requirements in order to showcase products that meet their needs and manage customer experience. Calculate and share the estimates to the customer upon making the sale, provide discount within one’s limits and obtain approval from store leadership for further discounts in order to improve customer service. Check and maintain attendance & movement register in the store. Customer Experience -: Greet customers upon entry to the store in order to engage with them to understand their requirements and direct them to the right person/section Help customers during the jewellery trials to enhance the customer experience within the store. Execute customer experience guidelines set by the retail leadership to provide a uniform Malabar experience to all customers. Conduct competitor study and be fully informed on the products provided by Malabar and its competitors to answer queries of customers. Sales Support -: Monitor and accurately record customer data (pre-purchase, conversation, footfall data etc.) through interviews and observations. Setup and maintain visual merchandising display (Eg: dangler, standee, store decorations etc.) as per guidelines from the Central VM team to manage the overall store ambience. Managing the overall Store ambience through maintenance of displays and supporting the Store to adhere to VM guidelines. Call up customers and leads to invite them for exhibitions, promotional events/campaigns, etc. Actively support in event management activities during store launch and product exhibitions. Guide the customers to the waiting area, keep them engaged and ensure that the customers are supplied refreshments. Schemes -: Provide timely reminders related to scheme payment dues to customers in order to have on time payments. Internal process -: Adhere to the standard operating procedures in the store. Analyze customer satisfaction trends and report to senior management. People development -: Continuously strive for self-development by actively seeking opportunities for growth. Ensure adherence to timelines for completion of performance appraisal for self. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self. Functional Area Retail Sales Location Jabalpur State Madhya Pradesh Country INDIA Educational Qualification GRADUATION Age Below 27 Experience 1 to 2 Years Salary Range as per industry standard (INR)

Job Code MGD1991 Designation Assistant Manager- Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Functional Responsibilities-: Assist Sales Manager in the supervision of sales sections & guide sales team for daily store operations to ensure effectiveness and provide support in implementing strategies to attract customers. Responsible to achieve the sales target for the assigned section and recommend solutions to enhance store’s profit. Coordinate daily customer service operations (e.g., sales processes, orders & payments) and assist in tracking the progress of weekly, monthly, quarterly and annual targets. Participate regularly in the Managers meeting and ensure the implementation & execution of decisions made. Check the quality of gold by manual testing and also with the help of gold check karat analyser. Calculate and share the estimates upon making the sale. Perform end to end activities of bill transaction for D2D (Dealer to Dealer) in cases of Advance, exhibition etc. where transactions take place between showrooms. Ensure the assigned team is communicating Malabar Promises, product details (e.g., product name, features, making charge, stone charge, etc.) and offers to ensure customer delight in each sale. Sales and Customer-: Greet and receive customers in a welcoming manner, engage with them to understand their requirements and advise customers by providing information on products. Drive sales through the engagement of customers and influence their buying decision through suggestive selling by building their confidence. Provide excellent customer service & accurate product information (e.g., product name, features, making charge, stone charge etc.) to ensure customer delight in each sale. Execute all customer experience guidelines and protocols that are set by the Retail leadership in order to provide a differentiated level of service. Close deals, understand & handle queries and complaints of the customer and address with the right solution. Interact with customers to build relationships and leverage the same to generate leads for the store. Maintain effective communication throughout the store and communicate customer experiences and feedback to the sales manager. Stock -: Maintain the quality and freshness of the existing stock in order to maintain stock presentability at the appropriate counter. Monitor the movement of stock of one’s section from the safe to the floor, and vice versa as well as the stock tallying in the system in order to adhere to the security guidelines. Oversee inventory levels of the section that is assigned in order to advise the Sales Manager on products that need to be replenished; Co-ordinate aged/dead stock redistribution among stores in order to maximize inventory turnover. Handle the activities that involve ordering of products via OMS and receiving of the products in compliance with the planogram and safety protocols. Ensure safety of jewellery displayed by monitoring and guiding sales staffs and communicate any potential theft/damage/malpractices promptly to the superiors. Ensure adequate no: of equipment’s, supplies in the sales counters (Weighing machines, calculators, estimates, other tools). Merchandising-: Manage merchandising activities for the assigned section (e.g., providing suggestions on assortment mix, planogram, movement of aged/dead stock, etc.) and support in maintaining appropriate merchandising standards throughout the store. Assist in researching emerging products and use information to update the store’s merchandise. Marketing-: Regularly monitor the store ambience so that it is adheres to the Visual Merchandising guidelines Participate in all product launches and promotions in the Store. Support the in-store Marketing team in event management in order to engage the target audience and proper delivery of the messaging of the event. Assist in creating reports, analyse and interpret retail data, like revenues, expenses and competition. Meet wedding customers & other potential customers from the CRM database /showroom leads in order to generate leads. Employee Management-: Motivate sales staff to deliver excellent customer service, improve their efficiency, and meet sales targets. Assist in evaluating employee performance, conduct periodic reviews and annual appraisal for providing proper feedback to staff. Optimally deploy staff in the respective section based on the available staff strength and ensure the presence of sufficient employees in the sales counter. Observe the behavior of sales executives with the customers and in case of any misbehavior, give instructions and advise to behave properly. Monitor whether the staff within one’s sub section is following the grooming guidelines as set by the retail leadership in order to maintain uniformity. Act as a guide to the sales staff in the respective section by implementing on-site product and sales training activities, in line with guidelines from HR. People development-: Continuously strive for self-development & team development by actively identifying opportunities for growth. Ensure adherence to timelines for completion of performance appraisal for self & team. Take overall responsibility for the training need analysis and completion of mandatory training programs/certifications for self & team. Impart on the job training to the sales staffs assigned to him for their skill development. Functional Area Retail Sales Location Indore Phoenix Mall State Madhya Pradesh Country INDIA Educational Qualification GRADUATION Age Below 40 Experience 7 Year and above Salary Range As per industry standards (INR)

Job Code MGD1992 Designation Deputy Manager- Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Primary Responsibilities : Store Performance-: Support the Store Head in planning the annual store target and annual sales budget for the store; Monitor adherence to the same by planning and executing all sales activities. Drive sales to achieve the Return on Capital Employed (ROCE) of the Store. Execute scheme and advance activities to adhere to guidelines designed by the retail leadership and assist in recommending initiatives for the promotion of the same. Store Champion for all Omni-Channel activities and leads online order management activities to enable omni-channel readiness and conducts activities assigned by the Store Head for the overall readiness of the store to fulfil the omni-channel orders. Ensure the standards of the store visual merchandising for the attractive showcase of products at the appropriate counter. Maintain the stability and reputation of the store by complying with legal requirements. Sales & Customer-: Cater to customer requirements as per their need, by showcasing products to make the sale in order to achieve store and exhibition target. Supervise the sales team for daily store operations and ensure productivity and recommend solutions to enhance store’s profit. Close deals, handle queries and complaints of the customer and address them with the right solution. Lead business development initiatives for the store and enhance footfall and sales generated from increased leads. Stock Management-: Monitor the inventory for the store (including stock levels, daily stock tallying, quality, display, etc.); Manage timely placement and receipt of stock, customer and repair orders in order to reduce disruption to store business. Review order placement and order receipt (stock, customer, repair orders) to prevent any mistakes and spot any issues. Support the Store Leadership in managing the inventory for the exhibition in order to have sufficient stock to achieve the desired target. Facilitate weighing of stock on a periodic basis, report it to accounts department and management for recording purpose. Assist Showroom Heads / Dy: showroom Heads in deciding the products to be purchased / ordered, about shortage / excess of any designs, fast moving items etc. Clear dead stocks in consultation with Showroom Heads / Dy: showroom Heads and sales executives of each section. Sales Support-: Spearhead new product introduction as per the store needs and continuously provide feedback to merchandising teams on product performance. Finalize the assortment mix in the store based on the criteria defined by the Head – Merchandising, to maintain the appropriate amount of stock in the store. Analyse, monitor and create reports regarding sales performance pre, post and during exhibition for data driven decision making. Follow the workflow as stated by the merchandising and SCM teams to identify aged/dead stock; and track its physical movement from own store to another and vice versa. Implement customer interaction and experience guidelines as set by the retail leadership in order to build relationships and leverage the same to generate leads for the store. Drive activities for the collection of customer data (pre purchase) in the store so that the business can accurately analyze the data in order to make more informed business decisions. Supervise the billing and issue of old gold bars to the SCM, as per the processes defined by the SCM team to minimize business disruption. Keep a check on old gold yield and monitor the profitability from the same. Assist in specific store opening and closing protocols (such as daily stock tally, stock entry and movement of stock) in order to maintain store safety and security. Employee Management-: Motivate sales staff to deliver excellent customer service, improve their efficiency, and meet sales targets. Communicate job expectations to the team; plan, monitor, appraise and review job contributions in a regular manner. Confer with team members to discuss issues, coordinate activities or resolve problems to facilitate execution excellence. Take overall responsibility for the training need analysis and completion of mandatory training programs/certifications (product training/policy training) for self & team. Monitor team performance on a continuous basis to identify and develop high performers so as to motivate them, and coach low performers. Contribute towards development of talent for the department by providing direct reports with adequate exposure and growth opportunities. Evaluate the employee performance and counsel/replace sales staff who are unreliable, failing to perform, or otherwise not complying with company policies and procedures. Marketing-: Keep abreast of new trends/ products available in the market, making charges & stone charges and report on customer needs to Superiors. Allot Sales team for BTL activities. Functional Area Retail Sales Location Indore Phoenix Mall State Madhya Pradesh Country INDIA Educational Qualification GRADUATION Age Below 45 Experience 14 to 18 Years Salary Range As per industry standards (INR)

Job Code MGD1986 Designation Junior Executive- Sales & Services Business Vertical Malabar Gold & Diamonds Job Summary Primary Responsibilities Sales and Customer -: Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit. Greet and receive customers in a welcoming manner, engage with them to understand their requirements. Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions. Drive sales through the engagement of customers through suggestive selling by building their confidence. Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach. Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact. Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold & Diamonds. Understand & handle queries and complaints of the customer and address them with the right solution. Provide excellent customer service, educate customers on benefits – Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale. Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol. Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks. Gather feedback from customers or prospects and share it with the Manager for business improvement. Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers. Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details. Schemes-: Inform the customers on special offers and take steps to enroll maximum customers in various schemes. Support customers in the scheme opening process and help with customer purchase against scheme balance Create Advance customer profiles in the system and facilitate the enhancement of advances by the customers. Customer Order Management Coordinate the order placement of customer orders to respective SCM/MBMG via OMS software in order to ensure on time delivery. Stock-: Count & tally the stock on a daily basis and record the opening stock and closing stock in the section allotted. Transfer the stock to the locker daily and ensure that ornaments are handled with care. Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment. Work area & Display-: Execute all visual merchandising guidelines with respect to display and presentation of products within the store and maintain the quality and freshness of the same Ensure safety of jewellery displayed to customers and communicate any abnormal incident promptly to the superiors. Marketing -: Generate customer leads and increase customer footfall. Call & invite customers and leads to visit the Store especially during product exhibitions, promotional events/campaigns, etc. Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event. Build awareness of the products and services provided by the competitors, update product knowledge, and inform superiors about the latest trends in the market. Assist in BTL marketing. Internal process-: Adhere to the company grooming standards and exhibit professionalism in appearance, behaviour, and in interactions with customers and team members. Ensure adherence to the standard operating procedures and cost-effective practices undertaken in the store. Prepare reports of sales data and submit them to Senior Management as and when required. People development-: Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc. Continuously strive for self-development by actively seeking opportunities for growth. Ensure adherence to timelines for completion of the performance appraisal for self. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self. Functional Area Retail Sales Location Indore Phoenix Mall State Madhya Pradesh Country INDIA Educational Qualification HSC Age Below 30 Experience 2 to 3 Years Salary Range As per industry standards (INR)

Job Code MGD1989 Designation Executive- Guest Relations Business Vertical Malabar Gold & Diamonds Job Summary Primary Responsibilities Sales Performance -: Develop customer profiles (including wedding customers) by understanding customers’ requirements in order to showcase products that meet their needs and manage customer experience. Calculate and share the estimates to the customer upon making the sale, provide discount within one’s limits and obtain approval from store leadership for further discounts in order to improve customer service. Check and maintain attendance & movement register in the store. Customer Experience -: Greet customers upon entry to the store in order to engage with them to understand their requirements and direct them to the right person/section Help customers during the jewellery trials to enhance the customer experience within the store. Execute customer experience guidelines set by the retail leadership to provide a uniform Malabar experience to all customers. Conduct competitor study and be fully informed on the products provided by Malabar and its competitors to answer queries of customers. Sales Support-: Monitor and accurately record customer data (pre-purchase, conversation, footfall data etc.) through interviews and observations. Setup and maintain visual merchandising display (Eg: dangler, standee, store decorations etc.) as per guidelines from the Central VM team to manage the overall store ambience. Managing the overall Store ambience through maintenance of displays and supporting the Store to adhere to VM guidelines. Call up customers and leads to invite them for exhibitions, promotional events/campaigns, etc. Actively support in event management activities during store launch and product exhibitions. Guide the customers to the waiting area, keep them engaged and ensure that the customers are supplied refreshments. Schemes-: Provide timely reminders related to scheme payment dues to customers in order to have on time payments. Internal process-: Adhere to the standard operating procedures in the store. Analyze customer satisfaction trends and report to senior management. People development-: Continuously strive for self-development by actively seeking opportunities for growth. Ensure adherence to timelines for completion of performance appraisal for self. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self. Functional Area Retail Sales Location Indore Phoenix Mall State Madhya Pradesh Country INDIA Educational Qualification GRADUATION Age Below 34 Experience 4 to 5 Years Salary Range As per industry standards (INR)