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engagement zoom cadence code data slack prototype notion ui metrics saas power video editing network zones gcc word simulation chat

Work Mode

On-site

Job Type

Full Time

Job Description

Community Manager — Growth Valley Community Full-time · On-site Gurugram · 6-day week Why This Role Exists If the teen community isn’t buzzing, no amount of curriculum saves us. Your mission: keep our global cohort active, safe and growing. What You’ll Own Area What “Done” Looks Like Daily Engagement Post prompts, spotlight wins, answer questions; WAU ≄ 75 % (now 58 %). Live Sessions Run 3–4 Zoom workshops/AMAs per month; 120+ teens logged-in, sessions start/finish on time. Events Calendar Publish a 4-week cadence; no date surprises for teens, mentors, or parents. Community Health Enforce code of conduct; ≀ 1 % violations. Data Loop Ship a weekly Airtable/Sheets snapshot: WAU, churn, top questions, next experiments. Startup Hustle Reality Speed first: Slack pings at 8 pm if a teen needs help—you’ll answer. Prototype over deck: Want a new leaderboard? Launch a Notion table today, pretty UI later. Ownership culture: Nobody else is “the moderator”; if spam appears at 11 pm, you block it. Two metrics matter: WAU and NPS. Bring ideas tied to those numbers, not “nice-to-haves.” Must-Haves 2–4 yrs running an online community or growth-ops role (ed-tech, SaaS, youth programmes). Proven track record lifting WAU/NPS—tell us one number. Discord/Slack power-user; Zoom host; basic Airtable or Notion databases. Written English that’s tight and upbeat; fluent Hindi for local parents. Comfortable moderating minors; safeguarding basics. Nice-to-Haves Short-form video editing (CapCut/Descript) for highlight reels. Network of founders / VCs for guest AMAs. Experience across multiple time zones (India ↔ GCC ↔ US). Hiring — 5-Day Turnaround Apply: rĂ©sumĂ© + 100-word “biggest WAU win” Day 2: 20-min video screen. Day 4: Paid 90-min live simulation—run a mock teen session. Day 5: Offer or feedback. We build in public, move fast, and keep teens at the centre. If that sparks you, let’s chat. Show more Show less

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