Collections Manager

About Company:

Capital Now is India’s trusted app-based digital lending platform catering to personal credit facilities. We leverage technology and big data analytics to deliver innovative credit products to salaried Individuals. We are completely digitally driven, and the entire loan application process can be carried out online. We Provide Unsecured loans for up to Rs 1,50,000/- with easy and affordable installment options.

• Lead, mentor, and supervise the collections team to achieve departmental goals.
• Create and implement effective collection strategies to minimize delinquent accounts and reduce bad debt.
• Track and analyze key performance indicators (KPIs) to improve collection rates and processes.
• Ensure all collection activities comply with relevant laws, regulations, and company policies.
• Prepare regular reports on collection activities, performance, and improvement plans for senior management.
• Work closely with other departments, including Customer Service, Product and Legal, to resolve issues and improve processes.

Qualifications:

• Bachelor's degree in Finance, Business Administration, or related field.
• Minimum of 5 years in a collections role, with at least 2 years in a managerial position, preferably within the fintech or financial services industry.
• Strong leadership and team management skills.
• Excellent communication and negotiation abilities.
• Proficiency in collection software and MS Office Suite.
• In-depth knowledge of credit risk management and debt collection laws.
• Analytical and problem-solving mindset.
• High level of integrity and ethical standards.

Benefits:

- Competitive salary structure.

- Opportunity for career growth within a rapidly expanding company.

- Collaborative and supportive work environment.

- Employee benefits.

Capital Now is an equal opportunity employer and welcomes applications from candidates of all backgrounds. We thank all applicants for their interest; however, only those selected for an interview will be contacted.