Closing Manager

Company Description

Emperia Builders develops high-quality spaces in Mumbai and Navi Mumbai, leveraging the best designs and craftsmanship. Known for our unparalleled quality and service, we honor our legacy through a value-based system and simplicity in our work. We are dedicated to being accountable for the client's investments, always delivering the best outcomes.

Role Description

Closing Manager

Client Engagement & Sales

• Handle

  client walk-ins

  and serve as the face of the company during in-person meetings and site visits.
• Manage

  end-to-end sales processes

  — from lead engagement to deal closure and documentation.
• Deliver persuasive

  project pitches

  tailored to client requirements.
• Conduct effective

  negotiations

  and build trusted relationships with clients.
• Coordinate

  pick-up and drop-off

  for clients visiting project sites.

Team & CRM Management

• Lead and manage a team of tele callers

  , ensuring quality lead follow-up and accurate reporting.
• Collect and review

  daily reports from callers

  , ensuring progress on assigned leads.
• Maintain accurate records of leads, clients, and sales activities using

  CRM tools

  .
• Step in to conduct

  cold calling

  if required, to drive sales targets or fill pipeline gaps.

Reporting & Administration

• Prepare and submit detailed

  EOD (End-of-Day) reports

  summarizing sales performance, client updates, and team activity.
• Coordinate with other departments (marketing, operations, finance) to ensure smooth post-sale processes.

Requirements:

• Bachelor’s degree in Business, Marketing, Sales, or a related field.
• 3+ years of experience in sales, client handling, or closing roles.
• Strong communication and

  negotiation

  skills with a track record of closing deals.
• Prior experience in

  team handling

  , especially managing tele calling staff.
• Familiarity with

  CRM systems

  like Salesforce, Zoho, or HubSpot.
• Confident in giving presentations and explaining project features to clients.
• Comfortable working on-site and traveling locally for client meetings.
• Compensation: Up to ₹40,000 per month, based on experience and performance.