Client Success & Operations Executive

2 years

0 Lacs

Posted:6 days ago| Platform: Linkedin logo

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Job Type

Full Time

Job Description

ABOUT FASTOR7 Fastor7 is a New Age Technology & Growth Studio that facilitates Digital Transformation for Businesses wanting to go and scale online, and Companies wanting to Ideate, Test, Launch, and Scale Technology Products and Automation Tools. The team has people from IITs & a strong advisory board consisting of senior professionals from Microsoft & Infosys. Become a part of the team that is building in India for the world. We are currently operating in India & the United States. Our vision is to empower Millions of businesses around the globe with the possibilities and capabilities of technology products and digital Services, enabling them to have an online presence, create a brand, and grow their business exponentially. In a very short time, we have over 30,000+ registered users on our platforms & were additionally able to impact over 5 Lakh Indians across 800+ cities. Hence we are looking for the right talent who can creatively multiply this number rapidly. What We Do? Fastor E-Commerce Launchpad - This is India's Digital Commerce platform for all kinds of retail & food businesses to launch, operate, and grow online. We are enabling India’s local businesses as well New Age D2C brands to create their digital presence through their personalised, high performance E-commerce Website and various Business Tools allowing them to enable better shopping experiences for their customers with integrated technology for logistics & payments. Fastor WhatsMarket - The complete WhatsApp Marketing and Engagement Automation platform that helps businesses to improve customer acquisition, engagement, and satisfaction CovidMealsForIndia.com - This was a not-for-profit platform launched during the second Covid wave when India was going through one of its toughest times, and was able to impact over 5 Lakh Indians across 800+ cities within the first month of its launch. The platform allows its user to easily get information and access to meal providers in their area. On the counterpart, it allows meal providers (like home chefs, food outlets, organisations etc.) to register and list themselves as Service Providers on the platform. Fastor7 Technology Studio - We are Building Global Products For Top Startups & Enterprises under this Studio. We are the technology providers and partners to these brands helping them to:  Convert their Startup Idea into a launch-ready product Grow and expand their current business through Digital Transformation Launch a new Brand/ Business Vertical Manage the Product, Design, and Technology domains while they continue to focus on growing their business Job Highlights Account / Operations Executive (Marketing Department) You will be part of our Marketing Execution Team, ensuring smooth coordination across departments and timely completion of all operational and client-related tasks. Key Responsibilities Maintain and update internal trackers related to Goals, KPIs, SOPs, and Monthly Progress. Conduct daily follow-ups with internal teams to ensure accountability and task completion. Coordinate with creative teams (designers, video editors), influencer agencies, and vendors. Support documentation tasks like onboarding/offboarding and performance reviews. Prepare client-facing deliverables including reports, billing data, and update sheets. Create ClickUp tasks and manage cross-functional coordination across departments. Attend meetings, take structured notes, update dashboards, and ensure follow-through. Manage content approval flows across platforms like Notion, Doodl Space, and others. What You’ll Be Managing Daily Task and Execution Trackers Inter-Team and Third-Party Coordination Project & Campaign Documentation Client-Facing Reporting and Billing Docs Meeting Notes, Cards, and Follow-Ups Desired Skills Strong organization and documentation abilities Detail-oriented with the ability to manage multiple tasks Familiarity with Notion, Google Sheets, ClickUp, WhatsApp, and related tools Good written communication and follow-up discipline Process-driven with a proactive and execution-focused mindset Who Can Apply? Only those candidates should apply who: Have 1–2 years of experience in marketing coordination, project support, or account management Are organized and can handle multiple deliverables at once Are comfortable working with tools like Notion, ClickUp, Google Drive, and messaging platforms Are excellent at following up and tracking progress Want to work in a fast-paced, high-growth, agency/startup-like environment Show more Show less

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