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Company Description: Ekaha, located in Ahmedabad, is a one-stop solution for all creative needs, including Social Media, Performance Marketing, Website Development & Optimization, Brand Identity, and more. The company offers comprehensive services to meet various creative requirements. Job Overview: We are looking for a dynamic Client Success Specialist to join our team! This role is a perfect blend of client management and social media expertise, requiring excellent communication skills, creativity, and a results-driven approach. You will be responsible for building strong client relationships while managing and executing effective social media strategies. Key Responsibilities: Client Service Responsibilities: - Act as the primary point of contact for clients, ensuring their marketing needs are met. - Understand client goals and translate them into actionable digital marketing strategies. - Coordinate with internal teams to deliver campaigns on time and within budget. - Provide regular reports, insights, and recommendations to improve client performance. - Address client queries and concerns with prompt, effective solutions. Social Media Responsibilities: - Develop, implement, and manage social media strategies across various platforms (Instagram, Facebook, LinkedIn, Twitter, etc.). - Stay updated with the latest social media trends, viral content, and industry best practices. - Keep track of new social media features and platform updates to optimize content strategies. - Create engaging content, including posts, reels, stories, and ads, aligned with brand voice. - Bring fresh, innovative ideas for each client, ensuring unique and tailored strategies. - Manage social media calendars and ensure timely execution of posts for maximum engagement. - Analyze performance metrics and adjust posting schedules to optimize reach and growth. Show more Show less
