Chief Operating Officer

As the Chief Operating Officer (COO) at our company, your primary responsibility will be to drive business growth by developing and implementing strategies to enhance efficiency, scale operations, and increase profits. You will oversee the daily operations of various key departments including marketing, finance, HR, R&D, logistics, customer service, production, and quality control. Taking full ownership of key metrics such as revenue growth, cost control, and profitability, you will be required to provide regular updates, MIS reports, and projections to the CEO and investors. Setting and monitoring company-wide goals to ensure consistent achievement of performance targets will also be a crucial aspect of your role. Collaborating closely with the CEO and the leadership team, you will align with the company's strategic vision and lead budgeting, forecasting, and resource planning efforts to support our business goals. Building and enforcing policies that resonate with our company's culture and values, you will continuously strive to improve operational processes to enhance productivity and customer experience. Your role will also involve expanding our offline presence through partnerships with dermatologists and clinics, as well as working closely with the R&D and marketing teams to facilitate smooth product launches and campaigns. Identifying risks, ensuring legal and regulatory compliance, mentoring teams, and fostering a results-driven work culture will be integral to your responsibilities. Additionally, you will represent the company in key meetings, negotiations, and partnerships. To qualify for this role, you should have proven experience as a COO or in a similar leadership position within a Direct-to-Consumer (D2C) company, preferably in the skincare, cosmetics, or consumer goods industry. A strong understanding of core business functions including marketing, finance, HR, supply chain, production, QA, and R&D is essential. Experience in building distribution networks and partnerships with dermatologists, excellent leadership, problem-solving, and communication skills, proficiency in Excel and reporting, and a track record of implementing growth strategies are also required. A Bachelor's degree in a relevant field is mandatory, with an MBA being preferred.,