Business Excellence Lead

What We Expect

Control and audit:

• Regular (daily/weekly) check of managers and supervisors work for compliance with standards using pre-agreed checklists and KPI
• Selective audit of correspondence with suppliers, inspection reports, databases
• Check the accuracy and completeness of information entered into the CRM or supplier database
• Monitoring of key indicators (e.g., the percentage of suppliers rejected during the due diligence phase, the time required for each phase, etc.)
  

Reporting And Escalation

• Generating weekly/monthly reports for you on the level of compliance with standards, identified violations and systemic issues
• Immediate escalation of critical violations for avoiding of financial or reputational risks
  

Development Of Standards

• Participating in meetings to analyze the effectiveness of current standards
• Making suggestions for changing and improving processes with implementation of excellence programs in Commercial & Procurement areas
• Making proposals for changing and improving processes based on problems and bottlenecks identified in practice
• Developing and updating checklists, instructions and conversation scripts and effective control methods (automation of standard control)
  

Interaction With The Team

• Coach and support team as buddy
• Advising managers on controversial and complex cases within the framework of regulations
• Holding regular meetings with Indian managers to analyze errors and discuss metrics
  

Requirements

• Experience in audit, quality control, compliance or internal controls at least 8 years
• Professional background in the banking sector, large retail/ FMCG, manufacturing, procurement (purchasing) or supply chain (logistics) last 5 years
• Deep understanding of purchasing cycles and supplier sourcing processes: knowledge of key stages such as identifying potential suppliers, initial selection, due diligence (checking legal entity, financials, production capacity, certifications), negotiations, contract signing
• Advanced skills in data handling and reporting: proficiency with Excel (pivot tables, VLOOKUP/SUMIF functions, etc.) and experience working with BI systems (Power BI, Tableau would be a big plus)
• Experience in developing and documenting business processes: ability to read and create process flowcharts (BPMN), regulatory documents, checklists, and instructions.
• Fluency in English language
  

We Offer

• Competitive salary and opportunities for professional development
• A quarterly bonus, which is paid every quarter for the work done
• Collaborative working environment in a state-of-the-art Delhi office
• Professional and theme communities, support for employee initiatives
• Financial support for the relocation
• Courses in Corporate University
• Opportunity to come to HQ and complete an internship at Sber