Business Analyst

This role is for one of the Weekday's clients

Business Analyst

3-4 years of experience

Requirements

Key Responsibilities

• Requirement Gathering & Analysis: Collaborate with stakeholders, business users, and technical teams to gather, document, and analyze business requirements. Translate them into functional specifications and actionable insights.
• Process Improvement: Evaluate existing workflows and systems, identify inefficiencies, and recommend optimized solutions that enhance productivity and customer satisfaction.
• Documentation & Reporting: Prepare comprehensive documentation including Business Requirement Documents (BRD), Functional Requirement Documents (FRD), use cases, user stories, and process flow diagrams. Maintain traceability matrices to ensure alignment across project stages.
• Stakeholder Management: Act as a liaison between cross-functional teams, ensuring clear communication and alignment of goals. Facilitate workshops, meetings, and presentations to drive consensus.
• Data Analysis & Insights: Collect and analyze data from multiple sources to identify trends, assess performance, and support decision-making with evidence-based insights.
• Testing & Validation: Support quality assurance activities by reviewing test plans, validating test cases, and conducting User Acceptance Testing (UAT) to ensure solutions meet business needs.
• Change Management: Assist in preparing training materials, user guides, and change impact assessments to ensure smooth adoption of new systems and processes.
• Agile/Project Support: Work closely with product owners and development teams in an Agile environment, ensuring requirements are well-defined and implemented within timelines.
  

Skills & Qualifications

• Experience: 3-4 years of proven experience as a Business Analyst in IT, consulting, financial services, or similar domains.
• Analytical Skills: Strong ability to analyze complex data, interpret business requirements, and propose actionable solutions.
• Technical Proficiency: Hands-on experience with tools like MS Excel, SQL, JIRA, Confluence, Power BI/Tableau, or similar reporting/requirements management tools.
• Documentation Skills: Expertise in creating BRDs, FRDs, wireframes, and process maps.
• Domain Knowledge: Familiarity with business operations, process flows, and industry-specific requirements.
• Communication Skills: Excellent verbal and written communication, with the ability to explain technical concepts in simple terms for stakeholders.
• Problem-Solving Ability: Proactive mindset with a structured approach to tackling business challenges.
• Agile Methodology: Experience working in Agile/Scrum environments, writing user stories, and participating in sprint planning.
• Interpersonal Skills: Strong collaboration, negotiation, and facilitation skills to align cross-functional teams.
  

Preferred Qualifications

• Certification in CBAP, CCBA, or Agile Scrum Master is a plus.
• Exposure to digital transformation, ERP/CRM systems, or financial technology platforms will be an advantage.
• Knowledge of SQL queries and BI dashboards for data validation and reporting.