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Business Analyst

5 years

0 Lacs

Posted:12 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Greetings from UST

Who we are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of over 38,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.


Job Summary:

Notice Period: Immediate to 15 days

Mandatory skills: Business Analyst, US Heal care, Claims

Experience: 5-10years

Work Location: Trivandrum Kochi Chennai

Work Mode: Hybrid (3 Days - Work from Office)



Jole Description

Senior Business Analyst

Key Responsibilities

  • Analyze and translate stakeholder business needs into actionable requirements
  • Assist Leads in defining enterprise goals and objectives
  • Perform stakeholder analysis, communication planning, and risk assessment
  • Facilitate requirement elicitation using interviews, workshops, and documentation review
  • Develop detailed business process flows, use cases, and user stories with acceptance criteria
  • Manage requirements lifecycle including traceability, reuse, and change control
  • Support testing phases including UAT by clarifying requirements and evaluating solution performance
  • Collaborate cross-functionally to evaluate, design, and recommend solutions
  • Maintain BA artifacts, documentation, and version control
  • Mentor junior BAs as needed and support knowledge-sharing initiatives

Mandatory Skills

  • 10+ years total experience as a Business Analyst
  • Minimum 7 years’ experience in

    US Healthcare domain

    (payer-focused)
  • Strong knowledge of

    Healthcare processes

    ,

    Claims systems

    ,

    HIPAA

    , and

    EDI standards

  • Proficient in

    JIRA

    ,

    Confluence

    , and requirements management tools
  • Expertise in documenting

    user stories

    ,

    use cases

    ,

    process flows

    , and

    functional requirements

  • Experience with

    requirements traceability

    ,

    change control

    , and

    impact assessment

  • Excellent verbal and written communication and stakeholder management skills

Good to Have Skills

  • Experience with

    HealthEdge

    ,

    FACETS

    ,

    QNXT

    , or other core admin systems
  • Exposure to

    HealthRules

    ,

    Trizetto

    , or

    Medical Claims platforms

  • Familiarity with

    Agile/Scrum

    methodologies
  • Knowledge of

    Health IT compliance regulations

  • Certification in Business Analysis (CBAP/CCBA/IIBA) or Agile (CSPO/PSPO)

Soft Skills

  • Strong analytical and problem-solving skills
  • Adaptability to changing priorities and multi-stakeholder environments
  • Effective negotiation and conflict resolution skills
  • High emotional intelligence and professionalism
  • Ability to translate technical concepts for non-technical stakeholders

Tools & Techniques

  • JIRA, Confluence, MS Office Suite
  • Business process modeling (BPMN/UML)
  • Prototyping tools (e.g., Balsamiq, Axure – optional)
  • Requirement gathering and prioritization methods
  • Use of frameworks such as SWOT, Root Cause Analysis, and Business Model Canvas

Expected Deliverables

  • Business Requirements Document (BRD)
  • Functional Requirements Specifications (FRS)
  • User Stories and Acceptance Criteria
  • Process Flow Diagrams
  • Stakeholder Communication Plans
  • UAT Support and Feedback Documentation

Qualifications

  • Bachelor’s degree in any discipline (Master’s preferred)
  • Relevant certifications (IIBA, Agile, HIPAA) are an added advantage


What We Believe

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the center of everything we do.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

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