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Business Analyst

Business Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Shopperbeats

3 years

0 Lacs

india

Posted:18 hours ago| Platform:

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Skills Required

design development optimization analyze flow inventory management wms service data processing logic automation analysis support testing metrics engineering agile scrum jira confluence figma sql api integration communication documentation shopify magento erp saas analytics excel power collaboration

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title:

Location:

Job Type:

Job Summary:

Business Analyst

Key Responsibilities:

Analyze current business processes across the marketplace back-end (order flow, inventory management, WMS, customer service, etc., translating them into effective IT solutions.
Define and document detailed business requirements, user stories, process flows, and system interactions
Work closely with developers to design scalable backend systems including seller management, fulfillment workflows, payment/Data processing, and returns handling
Translate complex business logic into functional and technical specifications
Act as a liaison between business teams and the tech team to ensure alignment and timely delivery
Identify opportunities for automation and optimization in back-office operations
Perform gap analysis and propose system or process improvements
Support UAT (User Acceptance Testing), troubleshoot issues, and ensure implementation matches expectations
Track KPIs and operational metrics to guide continuous improvement

Requirements:

Bachelor's degree in Business, IT, Engineering, or related field
3+ years of experience as a Business Analyst, preferably in an e-commerce or marketplace environment or similar
Strong understanding of marketplace platforms and backend e-commerce operations (order management, inventory systems, Financial, seller portals, etc.)
Experience working in agile/scrum environments
Familiarity with tools like Jira, Confluence, Trello, Figma, or similar
Technical know-how to communicate effectively with developers (SQL, API basics, system integration concepts)
Strong communication, documentation, and stakeholder management skills
Problem-solving mindset with attention to detail

Preferred Skills:

Experience with Shopify, Amazon, Magento, or custom marketplace platforms
Knowledge of ERP, OMS, WMS integrations
Previous involvement in developing SaaS-based or B2B or B2C marketplaces
Familiarity with data analytics tools (Excel, Power BI, or similar)

What We Offer:

Opportunity to help build the foundation of a scalable e-commerce ecosystem
Fast-paced, entrepreneurial work culture
Collaboration with a passionate team of developers and e-commerce experts
Growth opportunities in a rapidly expanding business

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Business Analyst