Business Analyst - Senior II

At GKM IT, we’re looking for a highly experienced Business Analyst – Senior II who can bridge the gap between technology and business needs. This role requires deep analytical capabilities, hands-on experience with tools and methodologies, and the ability to lead and mentor in cross-functional environments. You’ll be working across the full software development lifecycle, acting as a strategic partner to stakeholders and ensuring that every solution aligns with business goals.

• 5 to 7 years of experience in a Business Analyst role within an IT organization
  

• Proven experience in both Agile and Waterfall methodologies
  

• Expertise in Software Development Life Cycle (SDLC) and its various approaches like Scrum, Agile, SAFe, and Waterfall
  

• Strong involvement in Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and backlog grooming
  

• Proficiency in UML and BPMN to create and interpret diagrams (use cases, activity, state diagrams)
  

• Ability to design and understand ER diagrams and perform data mapping
  

• Hands-on experience with JSON and XML for integrations
  

• Good understanding of REST and SOAP APIs and ability to interpret API documentation
  

• Skilled in writing test cases, UAT scenarios, and defect triaging
  

• Deep domain knowledge in industries such as BFSI, healthcare, e-commerce, etc.
  

• Ability to act as a project lead and take projects through the entire SDLC lifecycle
  

• Ability to lead and mentor Business Analysis Trainees
  

• Capable of conducting gap analysis, requirements traceability, and change management
  

• Experience with user acceptance testing and collaboration with QA teams
  

• Effective verbal and written communication skills
  

• Ability to work independently with minimal supervision
  

• Demonstrated ability to manage multiple projects simultaneously across different domains using JIRA
  

• Advance knowledge of JIRA (burn down, velocity charts), and tools like Confluence, Azure DevOps, Trello, Asana
  

• Familiarity with collaboration and diagramming tools like Lucidchart, Draw.io, Visio, Balsamiq, Miro, Whimsical
  

• Exposure to wireframing/UI-UX tools such as Adobe XD and Figma
  

• Testing tools knowledge including TestRail, Zephyr, Browserstack, and Jira QA plugins like Xray
  

• Awareness of DevOps processes including CI/CD pipelines, release management, and basic containerization concepts
  

• Understanding of version control tools like Git, GitHub, Bitbucket
  

• Familiarity with ITSM tools like ServiceNow or Jira Service Management
  

• Awareness of core AWS services such as EC2, S3, Lambda, API Gateway
  

• Basic understanding of database architecture and tools like MySQL Workbench, ER/Studio, or pgAdmin
  

• Ability to push creative thinking beyond existing industry practices and client mindsets
  

• Certifications required: CBAP® (Certified Business Analysis Professional), PMI-PBA® (Professional in Business Analysis)
  

• PMP® (Project Management Professional) is considered a bonus
  

GKM IT

• Top-Tier Work Setup

  You’ll be equipped with a premium MacBook and all the accessories you need. Great tools make great work.

• Flexible Schedules & Remote Support

  Life isn’t 9-to-5. Enjoy flexible working hours, emergency work-from-home days, and utility support that makes remote life easier.

• Quarterly Performance Bonuses

  We don’t believe in waiting a whole year to celebrate your success. Perform well, and you’ll see it in your pay check—quarterly.

• Learning is Funded Here

  Conferences, courses, certifications—if it helps you grow, we’ve got your back. We even offer a dedicated educational allowance.

• Family-First Culture

  Your loved ones matter to us too. From birthday and anniversary vouchers (Amazon, BookMyShow) to maternity and paternity leaves—we’re here for life outside work.

• Celebrations & Gifting, The GKM IT Way

  Onboarding hampers, festive goodies (Diwali, Holi, New Year), and company anniversary surprises—it’s always celebration season here.

• Team Bonding Moments

  We love food, and we love people. Quarterly lunches, dinners, and fun company retreats help us stay connected beyond the screen.

• Healthcare That Has You Covered

  Enjoy comprehensive health insurance for you and your family—because peace of mind shouldn’t be optional.

• Extra Rewards for Extra Effort

  Weekend work doesn’t go unnoticed, and great referrals don’t go unrewarded. From incentives to bonuses—you’ll feel appreciated.