Business Analyst

Business Analyst (Energy & Utilities Domain)

Location: Coimbatore
Employment Type: Full-time
Experience Level: [3–7 years]

About the Role

We are looking for a highly motivated Business Analyst with strong expertise in the Energy & Utilities sector to join our product team. The candidate will bridge the gap between business needs, regulatory requirements, and technology solutions. You will work closely with product managers, engineering teams, and domain experts to deliver scalable, customer-focused solutions in the utilities industry.

Key Responsibilities

· Collaborate with product managers, utilities experts, and stakeholders to understand business challenges, regulatory requirements, and customer needs.

· Translate domain-specific requirements into user stories, functional specifications, and workflows for product development.

· Analyze processes related to metering, billing, energy trading, distribution, outage management, customer engagement, and sustainability initiatives.

· Support product backlog grooming and sprint planning with clear, testable, and prioritized requirements.

· Conduct impact analysis of new business initiatives, regulatory changes, and emerging energy trends (renewables, smart grids, EV charging, DERs).

· Work with engineering teams to ensure alignment on data models, integrations (CIS, OMS, SCADA, AMI), and product design.

· Validate solutions through UAT, acceptance criteria, and stakeholder feedback.

· Perform market research and competitive analysis specific to utilities products and technologies.

· Provide insights from data analysis to drive efficiency, compliance, and customer satisfaction.

Required Skills & Qualifications

· Bachelor’s degree in business, Energy Management, Information Systems, or related field.

· 3–7 years of experience as a Business Analyst in Energy & Utilities domain (Power, Gas, Water).

· Strong understanding of utility business processes:

o Customer Information Systems (CIS)

o Metering & Billing (AMI/MDM)

o Outage & Work Management (OMS/WMS)

o Regulatory & compliance requirements

· Experience working in Agile/Scrum product development environment.

· Proficiency in tools like JIRA, Confluence, MS Visio, Figma, or equivalents.

· Excellent analytical, documentation, and stakeholder management skills.

· Strong communication skills with ability to translate complex utility processes into clear requirements.

Nice to Have

· Exposure to utility data analytics, IoT, AI/ML use cases.

· Familiarity with industry standards such as CIM, OpenADR, IEC, ISO/RTO market rules.

· Basic knowledge of SQL, BI tools, or API documentation.

What We Offer

· Work on next-generation Energy & Utilities products impacting millions of customers.

· A product-first culture with focus on innovation and sustainability.

· Competitive pay, benefits, and growth opportunities.

· Exposure to global energy markets and smart grid initiatives.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹1,000,000.00 per year

Benefits:

• Food provided
• Paid time off
• Provident Fund