Business Analyst

2 - 6 years

0 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Part Time

Job Description

Business Analyst (NBFC | Loans Against MF/Shares/Insurance)

Role Overview
We’re hiring a Business Analyst (BA) to partner with Business, Sales, Risk, and Operations teams to scale our LAS/LAMF/insurance-backed lending. You’ll translate business needs into clear requirements, build/own dashboards and MIS, streamline processes, and work closely with Engineering on data and API-led automations. Comfort with SQL, APIs, Excel, and basic Python is essential.
What you’ll do

  • Partner with Sales & Ops
  • Map and optimize the lead disbursal funnel; drive TAT reduction and first-time-right (FTR).
  • Own lead routing logic, SLA adherence, and capacity planning for on-ground/inside sales.
  • Define and monitor drop-offs at each stage (KYC, pledge/lien, credit, disbursal).

  • Analytics, MIS & Dashboards
  • Write SQL to build recurring MIS, cohorts, and portfolio/risk dashboards (e.g., approvals, STP %, bounce/NACH success, vintage).
  • Automate recurring reports in Excel/Python; maintain single source of truth across CRM & LOS/LMS.
  • Run A/B tests on campaigns and journeys; quantify impact.

  • Process & Product Requirements
  • Convert business needs into BRDs/FRDs, user stories, and acceptance criteria.
  • Conduct UAT, write test cases, and sign-off for releases impacting Sales/Ops/Risk.
  • Document SOPs for journeys: MF lien/pledge, share pledge (NSDL/CDSL flows), insurance assignment, KYC & re-KYC, disbursal, eNACH/eSign.

  • Data & API Collaboration
  • Work with Engineering to integrate/validate REST APIs (CRM, LOS/LMS, bureaus, eKYC, payment gateways, RTA/DP partners).
  • Use Postman/Swagger to verify payloads, schemas, and error handling; raise defects with clear logs.

  • Controls, Compliance & Reconciliations
  • Ensure processes align with NBFC/RBI guidelines and internal audit requirements.
  • Set up maker–checker controls, audit trails, and daily reconciliations (collections, payouts, fees, lien/pledge status).
  • Track exceptions and drive permanent fixes (RCAs, CAPAs).

  • Vendor & Stakeholder Management
  • Coordinate with RTAs/DPs, bureaus, CKYC/eKYC providers, payment/NACH partners, and insurance counterparties.
  • Drive adoption of new features and SOP changes across Sales/Ops with crisp training and release notes.
What makes you a great fit

Must-have
  • 2–6 years’ experience as Business Analyst / Ops Analyst in NBFC/Fintech/BFSI (secured lending preferred).
  • Strong SQL (joins, window functions, performance basics) and Advanced Excel (pivot, Power Query, lookups).
  • Working knowledge of APIs (REST, JSON) and tools like Postman; ability to read/write sample payloads.
  • Python (basic) for data cleanup/automation (pandas, simple scripts/notebooks).
  • Familiarity with CRM & LOS/LMS concepts; comfort with JIRA/Confluence or similar.
  • Structured problem-solving, clear communication, and stakeholder management.

Nice-to-have
  • Experience with loans against mutual funds/shares/insurance flows (lien/pledge/assignment).
  • Knowledge of KYC/CKYC, credit policy basics, and field/tele verification operations.
  • Exposure to BI tools (Power BI/Tableau/Metabase), Git, and basic statistics/experiment design.
  • Understanding of STP journey design, rule engines, and webhook/event-driven integrations.


Qualifications
  • Bachelor’s degree in Engineering, Statistics, Economics, Finance, or equivalent experience.
  • Prior NBFC/Fintech experience strongly preferred.

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now

RecommendedJobs for You