Business Analyst

The Business Analyst will evaluate current business processes, collect and analyse quantitative and qualitative data, and identify areas for operational improvement. Acting as a bridge between business stakeholders and IT teams, this role will define requirements, develop strategic solutions, and support implementation—from conceptualization through UAT (User Acceptance Testing) and change management. The ideal candidate will leverage insights from ongoing projects to inform future decision-making, align efforts with long-term organizational goals, and drive sustainable growth.

Roles & Responsibilities for Business Analyst

• Understand Business Needs & Gather Requirements:
  • Engage with stakeholders to identify, gather, and document detailed business requirements and user stories.
  • Analyse existing business processes, workflows, and data to identify gaps and improvement opportunities.
  • Prioritize requirements and ensure alignment with business goals.
• Process Analysis & Improvement:
  • Evaluate current systems and processes to detect inefficiencies.
  • Develop optimized workflows and align processes with business strategies.
  • Use tools like flowcharts to document processes and suggest automation or other improvement strategies.
• Future State Planning & Technology Scouting:
  • Research and evaluate emerging technologies and industry trends (e.g., AI, RPA, cloud, IoT, blockchain).
  • Conduct feasibility studies and impact assessments for new technologies.
  • Recommend technology solutions aligned with business goals.
• Implement Business Solutions:
  • Design and implement effective business systems and process solutions.
  • Collaborate with cross-functional teams to ensure successful solution deployment.
  • Monitor implementation to ensure it meets business needs.
• Project Management & Testing:
  • Oversee end-to-end project execution including planning, scheduling, and stakeholder communication.
  • Develop test plans, perform UAT, integration, and regression testing.
  • Document and track issues and ensure quality assurance throughout the project lifecycle.
• Reporting & Market Research:
  • Create and maintain detailed reports, dashboards, and performance insights.
  • Conduct market research to analyse trends and assess competitive landscapes.
  • Present findings to support strategic business decisions.

Skills for Business Analyst

• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools and techniques.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Experience with business process modelling and documentation tools.
• Knowledge of project management methodologies and tools.

Qualification and Requirement

• Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field.
• 2+ years of experience in a Business Analyst or similar role.
• Strong knowledge of business analysis methodologies, tools, and best practices (e.g., SWOT, BPMN, Agile, etc.).
• Proficient in tools such as Microsoft Excel, Visio, PowerPoint, and business intelligence platforms (e.g., Tableau, Power BI).
• Excellent analytical, problem-solving, and critical-thinking skills.
• Strong verbal and written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
• Experience working with IT systems, software development life cycles (SDLC), and data analytics is a plus