Automation Analyst

About this opportunity:

We are now looking for an Automation Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of payroll and automation activities across geographies.

What you will do:

Business Analyst

• Work with business and vendor to understand functional requirements (fields needed, mapping logic, calculations, employee eligibility, etc.)
• Work with vendor to understand technical requirements and any limitations (file format, changes vs full, header/trailer info, field length restrictions, etc.)
• Ensure vendor can conform to Ericsson security requirements (SFTP transfers with PGP encryption - always).
• Document detailed business and technical requirements in a functional spec.
• Submit support request to payroll vendor to initiate project assessment.
• Review requirements with payroll vendor to ensure complete understanding.
• Ensure business/vendor are not asking for fields that are not in the payroll system.
• Partner with process authorities to validate work instructions for repeated data errors or if data is being keyed differently (by design), investigate if interface needs to be modified.

Project Management

• Work with local IT to confirm IT security assessment and data privacy controls (no file can be transmitted without this). Vendor must pass IT security assessment.
• Review completed SRS (Software Requirements Specification) from payroll vendor, advise payroll and project sponsor of estimated cost of project. Acquire approval to move forward.
• Coordinate project timeline with business, receiving vendor, and payroll development to ensure all development, test, and launch dates are in alignment.
• Coordinate test files with receiving vendor and payroll.

Technical Role

• Work closely with payroll developer to understand and address any technical issues or limitations. Contact business or receiving vendor for clarifications as needed.
• For complex interfaces, create test scripts that capture validation of: eligibility requirements, field mappings, calculations, & file structure.
• Thoroughly review first test file for: 1) File Format 2) mapped fields 3) Calculated Fields, 4) Missing Employees 5) Employees that should not be on the file. Only after this is done, should a test file be transmitted to the vendor.
• Tier 2/3 Support - analyze any issues brought by business regarding employee data not flowing. Check for data issues either in HRMS or Dayforce that might prevent data from flowing. (95% of all cases) If no data issues, open support ticket with payroll vendor for technical analysis.

The skills you bring:

• Knowledge of EDI transmission protocols, PGP encryption (importing keys, encrypting/decrypting files), SFTP setup in local tools such as WinSCP.
• Knowledge of VBA and SQLWork closely with payroll developer to understand and address any technical issues or limitations. Contact business or receiving vendor for clarifications as needed.
• Experience in driving end to end automation projects.
• Excellent communication skills (both written and oral) in English

Qualifications:A bachelor’s or master’s degree in computer science or equivalent

Experience: 3 to 5 years