Automation Analyst

As an Automation Analyst at House of Shipping, you will play a key role in driving automation and digitization initiatives within the Enterprise Data Analytics & Automation team. Your primary focus will be on collaborating with business units to streamline processes, identify automation opportunities, and facilitate communication between business and technical teams. Your expertise in process improvement methodologies like Lean Six Sigma will be essential in identifying inefficiencies and recommending automation solutions. **Key Responsibilities:** - Collaborate with business units to identify and prioritize processes for automation and digital transformation. - Analyze existing workflows to identify inefficiencies and recommend automation solutions. - Gather, document, and validate business and technical requirements for automation projects. - Serve as a bridge between business stakeholders and technical teams, ensuring clear communication and alignment. - Design and document process workflows in alignment with organizational goals. - Support the evaluation, implementation, and maintenance of automation tools and technologies. - Monitor the performance of automated processes and identify optimization opportunities. - Conduct training sessions and provide ongoing support for end-users. - Stay updated with advancements in process automation technologies and best practices. **Qualifications and Skills:** - Bachelor's degree in business, Information Systems, Engineering, or a related field. - Proven experience in process analysis, automation, or related roles. - Certification in Lean Six Sigma or equivalent process improvement methodologies. - Familiarity with automation tools such as Power Automate, UiPath, or similar platforms. - Strong analytical and problem-solving skills with attention to detail. - Excellent communication and interpersonal skills for engaging stakeholders at all levels. - Proficient in creating process maps, requirement documents, and user guides. - Ability to manage multiple projects and meet deadlines in a dynamic environment. **Preferred Qualifications:** - Experience in implementing Robotic Process Automation (RPA) solutions. - Experience in the shipping or logistics domain is a plus. - Knowledge of Agile, Scrum, or other project management methodologies. - Additional certifications in automation tools or business analysis.,