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1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a SAP Concur Support Specialist at Magna International, you will play a crucial role in the implementation and ongoing support of the Concur Travel Request & Expense system across 300 Corporate entities globally. Your responsibilities will include providing 1st and 2nd level support for SAP Concur, executing configuration changes, facilitating onboarding activities, and offering training to users on expense entry and tracking. Your expertise will be instrumental in enhancing the utilization of Concur within our organization. Magna, a leading mobility technology company with a global, entrepreneurial-minded team, values innovation and offers a dynamic work environment where you will have the opportunity to contribute to industry-leading automotive technologies. With over 65 years of expertise, Magna is uniquely positioned to drive mobility forward in the evolving transportation landscape. To excel in this role, you should possess 1-2 years of SAP Concur Support Experience and have experience working in a multicultural and global work environment. Additionally, fluency in English, business and process analysis skills, and the ability to effectively communicate and prioritize tasks are essential for success in this position. Your work environment will involve a combination of sitting and standing, with average mobility within an office setting. You may be required to travel internationally on an exceptional basis, up to 5% of the time. In return for your dedication and motivation, Magna offers a stimulating work environment within a dynamic team, with opportunities for individual and functional development. Our culture is built on fairness, responsibility, and providing an inspiring and motivating workplace. Join us at Magna International and be part of a team that values awareness, unity, and empowerment. Your efforts will contribute to advancing mobility solutions and shaping the future of transportation. Please note that this is a Regular / Permanent position within the Magna Corporate group, offering attractive benefits and a competitive salary based on your skills and experience. We look forward to welcoming you to our team and supporting your professional growth and success.,

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

You should have experience in Data Visualization, Power BI, Agile Methodologies, JIRA, wireframe, FRD, BRD, and process flow techniques. Your responsibilities will include creating UML process flows and business requirement documents, developing wireframes and prototypes, generating use cases and user stories, validating requirements, planning development activities, and standardizing software development processes. You should also be comfortable working with multiple stakeholders and direct customers, as well as proficient in using tools such as MS Excel, MS Access, project management platforms like Jira, Trello, and MS Planner, and collaboration tools like SharePoint, MS Teams, Slack, Google Meet, and Skype. It is important for you to adopt standards and best practices for platform and process implementation, set milestones and deliverables, work effectively in a team environment, and handle multiple tasks simultaneously. Additionally, you should be open to traveling for work. Key skills for this role include strong communication abilities in Hindi and English, proficiency in requirement gathering, business analytics, UML process flow, wireframing, project management, critical thinking, decision-making, problem-solving, and data analysis. You should also possess organizational skills to prioritize work effectively, presentation skills for engaging with management and team members, and documentation and visualization skills.,

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3.0 - 7.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Process Innovation Specialist at Vaibhav Global Ltd (VGL), you will play a crucial role in enhancing operational efficiency and driving continuous improvement within the organization. Your primary responsibilities will revolve around identifying, analyzing, and implementing process improvements to streamline workflows, optimize operational processes, and drive productivity, cost savings, and quality enhancements. You will collaborate closely with cross-functional teams to identify inefficiencies, propose innovative solutions, and foster a culture of continuous improvement. Your key duties and responsibilities will include: 1. **Process Analysis and Evaluation:** Conducting thorough analysis of existing processes, workflows, and procedures to identify areas of improvement and inefficiencies. Utilizing data analysis, process mapping, and stakeholder interviews to gain insights and understand pain points. 2. **Identifying Process Innovation Opportunities:** Collaborating with cross-functional teams to identify opportunities for process innovation, automation, and optimization. Staying up-to-date with industry best practices and emerging technologies to identify relevant solutions. 3. **Process Redesign and Optimization:** Developing and implementing innovative solutions to improve process efficiency, reduce costs, enhance quality, and minimize errors or rework. Utilizing tools such as Lean, Six Sigma, and Kaizen to drive process improvement initiatives. 4. **Change Management:** Facilitating the implementation of process improvements by providing guidance, training, and support to stakeholders. Effectively communicating the rationale, benefits, and expected outcomes of process changes to gain buy-in and ensure smooth adoption. 5. **Performance Measurement and Analysis:** Defining key performance indicators (KPIs) to measure the effectiveness of process improvements. Monitoring and analyzing data to assess the impact of changes, identify bottlenecks, and recommend further enhancements. 6. **Continuous Improvement Culture:** Promoting a culture of continuous improvement by fostering collaboration, knowledge sharing, and innovation among teams. Developing and delivering training programs on process improvement methodologies and tools. 7. **Project Management:** Leading and coordinating process improvement projects, including project scoping, planning, resource allocation, and monitoring progress. Ensuring projects are delivered within established timelines and budgets. 8. **Stakeholder Collaboration:** Collaborating with stakeholders at various levels within the organization to gather requirements, align objectives, and gain insights. Building strong relationships and effectively communicating project updates, milestones, and outcomes. 9. **Documentation and Reporting:** Documenting process changes, methodologies, and outcomes to maintain an organized and accessible knowledge base. Preparing reports and presentations to communicate progress, achievements, and recommendations to senior management. 10. **Quality Assurance:** Collaborating with quality assurance teams to ensure that process changes comply with relevant standards, regulations, and quality requirements. Conducting audits and assessments to verify process adherence and effectiveness. Qualifications required for this role include a Bachelor's degree in engineering, operations management, or a related field. A master's degree or relevant certifications such as Lean Six Sigma would be a plus. Strong analytical, problem-solving, communication, and interpersonal skills are essential, along with a continuous improvement mindset and a passion for identifying and implementing innovative solutions.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

NTT DATA is looking for a Business and Process Analyst to join the team in Hyderabad, Telangana, India. As a Business and Process Analyst, you will work closely with BPG teams to identify potential use cases, qualify them, and present them to BPG SMs for shortlisting. You will collaborate with Product Owners to provide detailed information for prioritizing, decomposing, and finding solutions for the shortlisted use cases. Additionally, you will partner with the SF process excellence team to drive process tailoring and changes for use case solutioning. NTT DATA is a global innovator of business and technology services, with a commitment to helping clients innovate, optimize, and transform for long-term success. As a part of the NTT Group, we invest significantly in research and development to support organizations and society in transitioning confidently into the digital future. With a diverse team of experts in over 50 countries and a strong partner ecosystem, NTT DATA offers services in business and technology consulting, data and artificial intelligence, industry solutions, application development, infrastructure management, and connectivity solutions. Join us to be part of a forward-thinking organization that values inclusivity and adaptability. Apply now for this exciting opportunity!,

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3.0 - 7.0 years

0 Lacs

karur, tamil nadu

On-site

The ideal candidate for this position will be responsible for analyzing current production processes and workflows to identify areas for improvement. You will need to optimize workflow and layout for maximum efficiency and minimal waste in production. Developing and implementing production time standards and monitoring performance will be a key aspect of this role. In addition, you will be expected to lead continuous improvement initiatives using Lean, Six Sigma, or other methodologies. Collaboration with production managers and team members will be essential to ensure the smooth execution of production plans. Monitoring and improving key performance indicators (KPIs) such as output, quality, and on-time delivery will also be part of your responsibilities. Furthermore, you will need to ensure cost-effective utilization of materials, labor, and machinery. Developing and implementing Standard Operating Procedures (SOPs) for production activities will be crucial. Additionally, training production staff on best practices for efficiency and effectiveness will be a key component of this role. If you are someone who is proactive, analytical, and has a strong understanding of production processes, this position may be the right fit for you.,

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7.0 - 8.0 years

15 - 17 Lacs

Kolkata

Work from Office

Location: Kolkata Designation: Senior Consultant Your potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team As a member of the Operation, Industry and domain solutions team you will embark on an exciting and fulfilling journey with a group of intelligent and innovative globally aware individuals. We work in conjuncture with various institutions solving key business problems across a broad-spectrum roles and functions, all set against the backdrop of constant industry change. Your work profile BE/BTech, MBA (must) 7-8 years exp (Consultant/Senior Consultant) 1) Lead AS-IS and TO-BE process analysis and documentation of existing business functions and workflows. 2) Prepare high-quality Software Requirement Specifications (SRS) and other functional documentation aligning with client expectations and business goals. 3) Support proposal development including content writing, solution articulation, presentation, and coordination with technical teams. Demonstrated experience in writing proposals and supporting pre-sales efforts. 4) Actively contribute to pre-sales activities including RFP/RFI responses, client presentations, and pitch material development. 5) Communicate effectively in English (both written and spoken) with business and technical stakeholders. 6) Create clear, concise, and professional documentation and presentations using Microsoft Office tools (Word, Excel, PowerPoint, Visio). 7) Collaborate with internal teams and clients for the design of future-state solutions. How you ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report . Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone s welcome entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you re applying to. Check out recruiting tips from Deloitte professionals.

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6.0 - 11.0 years

5 - 10 Lacs

Bengaluru

Work from Office

Greetings from Sun Technologies. Position: Senior Process Analyst Years Of Experience: 7+Years Work Location: HBR Layout, Bangalore (work from office) Job Type: Permanent/Fulltime Position Interview Mode : In-Person Shift Details: 2 PM TO 11 PM (Drop cab with dinner from company) Process Analyst duties and responsibilities Develop comprehensive process documentation, including workflows, knowledge articles, and self-service guides, to support company operations in staff augmentation and IT project services. Gather and document business & process requirements for projects & processes aimed at process improvement and automation through IT systems and capabilities. Facilitate process workflow to collaborate on process enhancements and automation opportunities. Analyze information and trends to confirm that process outputs achieve desired results and that services meet agreed-upon service levels. Identify process-related issues and risks, bringing inconsistencies and problems to management's attention promptly. Conduct internal operational audits to ensure process adherence and conformance. Participate actively in problem resolution, providing insights and recommendations for effective solutions. Develop clear and detailed process maps and business requirements documentation to support process improvements. Support the organization's Management Review system (e.g., ISO, ISMS) by providing necessary process documentation and analysis. Qualifications : Bachelor/ Master Degree in Business Management, Information Technology, or a related field. Proven experience as a Process Analyst or in a similar role, with a focus on process improvement and automation. Strong analytical and problem-solving skills, with the ability to assess complex processes and identify improvement opportunities. Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders. Proficiency in process modelling and analysis tools, such as Microsoft Visio. Attention to detail and a data-driven approach to decision-making. Ability to manage multiple projects simultaneously and meet deadlines. Experience with quality management systems and standards (e.g., ISO, CMMI) is a plus. Should be able to work both on Technical & Non-Technical processes and work with all levels of organization Previous working experience as a Business Analyst or Process Analyst for 7 to 9 years If interested please share updated resume to chandanap@suntechnologies.com, appreciate for references.

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1.0 - 6.0 years

2 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Out to candidates to "Hire" For a New Process with an Urgent requirement| Customer Support - Non Voice / Voice | BPO | NOIDA & GURGAON | 5 Days | Sal 40k Greetings! We are looking for professionals who are searching for a job/career in Non voice & voice process for our clients, BPOs based out of Noida & Gurgaon. Jobs For All - Freshers OR Experienced. Company :US based MNC(International BPOs) with multiple offices in India. Process - Non Voice & Voice Process Location : Noida & Gurgaon Timings : DAY SHIFTS / US Shift Timings (Night Shifts) No Of Days : - 5 Days Multiple Processes: 1. Inbound Customer Service (Voice Process) |Freshers + Experienced| 2. Inbound Chat Process (Non Voice Process) |Freshers + Experienced| 3.Technical Support Voice and chat process. Salary: Minimum Salary - 21 K In Hand |+ PF + Incentives + Benefits (Hike Will Depend on last salary) Maximum Salary - 42 K In hand + PF + Incentives + Benefits (Hike Will Depend on last salary) Cab: Company is providing the cab services free of cost. Any UG/Grad Fresher or with Customer service can apply Job Responsibilities :- Attend customer queries through calls / Chat. Solve and record customer queries. Ensure customer satisfaction Contact Person: Call / Whatsapp HR.Deepika -7011274340 HR.Nidhi -8920149611 Note :Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Above Numbers Might Be Busy At Times. In case you find the number busy, Please whatsapp your details to us in the below format : Name: Contact Number: Qualification: Present Location : Regards Team Jobhunt

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15.0 - 19.0 years

0 Lacs

karnataka

On-site

As an experienced individual with a strong domain background in retail (hard lines/softlines/grocery), you will be responsible for driving the deployment of Blue Yonder's Planning solutions at clients. Your core responsibilities will include being the primary customer-facing role for onboarding projects, creating and articulating solution designs, coaching customers through change management processes, and collaborating cross-functionally and globally. You will participate in business process analysis or design/construction phases of projects, act as a functional liaison between the Project Team and key customer executives, and provide advice to customers on industry best practices and process methodology. Additionally, you will facilitate business diagnostics, process analysis, and design workshops to support business requirements. Your role will involve recognizing incremental revenue opportunities with existing customers/projects, supporting sales & presales, and representing Blue Yonder in industry conferences and workshops when required. You will also assist in the development of functional specifications, business process test scripts, and end-user training workshops. To be successful in this role, you should have 15-18 years of hands-on experience as a functional consultant providing supply chain solutions, preferably with experience in implementing Blue Yonder solutions. An advanced degree in Supply Chain, Operations, Logistics, or Operations Research is preferred. Strong business analysis skills, knowledge of statistical algorithms, SCM concepts, and awareness of tactical planning are required. Relevant industry certifications from APICS and TOGAF will be a plus, along with experience working in management consulting organizations or Supply Chain Centers of Excellence. You should have strong interpersonal skills, the ability to deliver presentations, and extensive travel availability. If you are ready to work in a highly motivated and cooperative team, actively engage with customers, and have a good command of English, both written and spoken, this role might be the right fit for you. Your ability to lead faster deployments focused on value delivery, work with technical requirements, and understand Blue Yonder's product suite will be crucial for success in this position. Overall, your role will be essential in ensuring the successful deployment and integration of Blue Yonder's Planning solutions, driving customer satisfaction, and contributing to the company's growth and success.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a business process expert at our New York client, a global hospitality company, your primary responsibility will be to enhance the planning and execution of programs. You will collaborate closely with the PMO and facility management team to ensure that all key deliverables are met within the hospitality department. Working with cross-functional program teams, you will analyze existing processes, identify opportunities for improvement, and lead initiatives to streamline operations and enhance overall efficiency. Key Responsibilities: - Facilitate discussions to advance event planning activities within a large, complex program framework. - Lead process design/redesign initiatives to optimize workflows, drive standardization, and promote continuous improvement across the program. - Develop and maintain a comprehensive playbook outlining event-specific strategies, operational procedures, and hospitality protocols. - Conduct knowledge-sharing sessions and workshops to achieve key milestones, deliverables, and ensure the transfer of critical insights and lessons learned. - Collaborate with stakeholders at all levels to understand business requirements and prioritize process improvement opportunities. - Perform in-depth analysis of existing business processes using tools such as process mapping, value stream mapping, and data analysis. - Work closely with cross-functional teams to implement process redesign initiatives that align with business objectives and requirements. - Establish and monitor key performance indicators (KPIs) to gauge the effectiveness of process improvement endeavors. - Act as a change agent by promoting the adoption of new processes and fostering a culture of continuous improvement throughout the program. - Stay informed about industry trends, innovations, and changes in the sports and hospitality landscape. Requirements: - Hands-on experience with MS Office and Lucidchart, preferably within facility management. - Proficiency in process analysis methodologies such as Lean Six Sigma. - Excellent project management skills, including the ability to efficiently prioritize tasks and manage multiple projects simultaneously. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and influence stakeholders at all levels. - Proficiency in process modeling tools such as Visio and Lucidchart. This role offers a dynamic opportunity to drive process improvements, enhance operational efficiency, and contribute to the success of the hospitality department within a global hospitality company based in New York.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

You will be joining a reputed Group of Companies with a presence in UK, Africa, Middle East & India across various sectors including Oil & Gas, Food, Agri Commodities, Transport and Logistics, Tiles, Mining, Printing & Packaging, and Hospitality. As the Continuous Improvement Manager for Lagata Group in Lagos, Nigeria, your primary responsibility will be to develop and implement a strategic plan for Continuous Improvement (CI) initiatives within the group. This involves understanding business objectives, identifying improvement opportunities, and setting goals and targets. Your main duties will include analyzing existing processes and workflows to identify inefficiencies, bottlenecks, and areas for improvement. You will plan, coordinate, and execute improvement projects from start to finish by defining project scopes, setting timelines, allocating resources, and monitoring progress to ensure projects are completed on time and within budget. In addition, you will lead change initiatives by effectively communicating the need for improvement, gaining buy-in from stakeholders, and managing resistance to change. You will establish metrics and key performance indicators (KPIs) to measure the effectiveness of improvement initiatives, collaborate with employees at all levels to foster a culture of continuous improvement, and apply methodologies such as Lean Six Sigma, Kaizen, or Agile to drive improvement initiatives. To be successful in this role, you should demonstrate practical implementation of TPM/5s/Kaizen/Six Sigma/CI/RCA projects involving multiple stakeholders. You should take initiatives for process improvements and demonstrate potential savings through specific CI/Six Sigma projects. Expertise in problem-solving methodologies like Why-Why analysis, Fish-bone diagram, 8D problem-solving methodology, Lean manufacturing, Value stream mapping, Kaizen methodology, TPM, Six Sigma methodology, etc., will be highly beneficial. Any training & development certification attained or suitable experience in the above methodologies will be considered advantageous for this position.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

NTT DATA is looking for a Business and Process Analyst to join the team in Hyderabad, Telangana, India. As a Business and Process Analyst, you will be working with BPG teams to identify potential use cases, qualify them, and present them to BPG SMs for shortlisting. You will also pass on shortlisted use cases to POs, provide necessary details for prioritization, decomposition, and solutioning, and collaborate with SF process excellence team to champion process tailoring and changes for use case solutioning. NTT DATA is a trusted global innovator of business and technology services, with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in over 50 countries and a strong partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally, and is part of the NTT Group, which invests significantly in R&D to support organizations and society in transitioning confidently into the digital future. Visit us at us.nttdata.com,

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5.0 - 8.0 years

5 - 10 Lacs

Mumbai, Maharashtra, India

On-site

Your role will include, but is not limited to: Preparation of plant equipment layouts, process flow diagrams, equipment sizing P IDs. Preparation of Specifications, for Process Equipment, Utility Equipment Warehouse Equipment etc. Mass Energy balances to calculate Utility Load requirement. Knowledge of instrumentation Control requirement Preparation of plant process control Philosophies. Provide required process input to Instrumentation team for instrument process data sheets. Input to project schedules and monitoring tasks to meet milestones during each phase. Develop documentation, diagrams, and specifications to meet project requirements and regulatory standards. Prepare scope of work documentation for use in project planning. Participate in project reviews to enable ongoing status tracking and reporting. Prepare review project documents i.e. DQ, IQ, OQ PQ Qualifications, FAT/SAT protocol reports etc. Ensure adherence to industry standards and best practices in Process designing. Adhering to cGMP guidelines and work as per Arcadis SOP/Work instructions. Compliance to SHE Sustainability Performs the tasks within the agreed-upon budget and schedule. Qualifications Mandatory: Bachelor s degree in engineering (chemical, mechanical, industrial or similar). 5-8 years of experience as a process engineer in a design consultancy or GMP manufacturing environment. Knowledge of process analysis process modelling. Working knowledge of process safety, risk assessment and compliance with regulatory standards. Good project management skills with the ability to prioritize tasks and meet deadlines. Effective communication and interpersonal skills to collaborate with cross-functional teams and stakeholders. Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. Nice to have: Master s degree in process engineering or a related field. Professional certification in process engineering or related areas. Experience with process automation and control systems. Knowledge of process simulation software and computer-aided design (CAD) tools. Solid understanding of quality management systems, such as ISO standards. Experience of sterile processing Knowledge of Hazardous Area Classification Experience of high potency pharmaceuticals Experience of both small molecule and large molecule process design

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

You will bring the following qualifications and experience to our team: - BCA/BE/BTech/MTech/MCA - Minimum 3-4 years of experience in IT, with at least 3 years specifically in RPA development using UiPath. - Proficiency in working with UiPath tools such as Studio, Orchestrator, Robots, Document understanding, and RegEx operations. - Experience in Bot Building, which includes configuring workflows, creating selectors, and workflow activities. - Knowledge of programming languages like C#, .NET, VB.NET, or Python. - Familiarity with SQL databases and basic data handling. - Understanding of the Development, UAT, and Deployment phases. - Basic knowledge of software development lifecycle (SDLC) and agile methodologies. - Ability to translate business processes into automation solutions. - Understanding of process analysis, automation techniques, and system integration principles. - Familiarity with agile development methodologies, version control systems, and software delivery pipelines. - Strong problem-solving and analytical skills. - Ability to work collaboratively in a team environment and effectively communicate technical concepts. - Strong attention to detail and dedication to delivering high-quality solutions. - Proficient in English communication and presentation skills. - Thorough understanding of RPA concepts and best coding practices using UiPath. - Preferred certification: UiPath Certified Professional Advanced RPA Developer (UiARD). Good to have: - Knowledge of Automation/Business Hub, AI Centre/AI Fabric, CICD Pipelines, UiPath Test Suite. - Willingness to learn and adapt to new technologies and industry trends in RPA, Automation, and AI. - Knowledge of CICD Pipelines and UiPath Test Suite.,

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

You will be responsible for eliciting and collaborating with stakeholders to understand and document business needs, objectives, and requirements. This will involve facilitating brainstorming sessions and workshops to ensure a clear understanding. Your role will also include translating business requirements into well-defined user stories with acceptance criteria, aligning them with user needs and business goals. You will be in charge of creating, prioritizing, and maintaining the product backlog to provide a clear roadmap for development. Collaboration with stakeholders and the development team is crucial for defining and documenting test cases based on user stories and requirements, ensuring comprehensive test coverage. Organizing and managing all elicited requirements, user stories, and test cases in an accessible manner will be part of your responsibilities to ensure traceability throughout the project lifecycle. Effective communication of requirements, user stories, and test cases to both technical and non-technical stakeholders is essential for maintaining a shared understanding. You will also analyze existing business processes to identify opportunities for improvement and contribute to testing and validation efforts. Documentation of project-related materials such as process flows, requirements specifications, and workshop summaries will be necessary. Staying informed about industry best practices and contributing to the continuous improvement of the team's processes are also expected from you. Additionally, you will conduct a comprehensive analysis of existing workflows, processes, and systems to identify areas for improvement and work closely with cross-functional teams to implement process changes. Your domain experience in managing customer channels and mobile banking app/browser front-end analysis will be valuable for this role. Experience in navigating through multiple layers of stakeholders and multi-country exposure is preferred. Your contribution to initiatives aimed at improving client onboarding processes, account management, and overall customer experience will be significant. Managing project timelines, milestones, and deliverables while ensuring effective communication with stakeholders is also part of your responsibilities.,

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4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

Qualcomm India Private Limited is a leading global provider of wireless technology and services, seeking a service excellence analyst with accounting capabilities to join the Finance & Accounting Group > Global Accounting Ops Center. In this role, you will play a vital part in improving business processes and financial performance. Your main responsibilities will include analyzing, designing, and implementing business process improvements, collaborating with finance managers and external consultants, and supporting the transformation of the accounting organization. You will work on process improvement, automation, and driving efficiencies within the controllership function. Key responsibilities also include supporting and delivering processes with a focus on continuous improvement, collaborating with stakeholders to foster a culture of process improvement, providing training on best practices, and acting as a Project Manager for initiatives. Building and maintaining relationships, solving problems, and supporting ad-hoc projects are also part of your role. Minimum qualifications include a Bachelor's degree in accounting, finance, or related field, along with 8+ years of experience in process analysis and implementation. Strong knowledge of accounting principles, proficiency in Oracle, SAP, Excel, Power BI, and process improvement methodologies like Lean Six Sigma are required. Preferred qualifications include excellent communication skills, the ability to work independently and collaboratively, attention to detail, and project management certification. If you have a disability and need accommodations during the application process, Qualcomm is committed to providing support. Qualcomm is an equal opportunity employer, and staffing agencies are not authorized to submit applications. For more information about this role, please contact Qualcomm Careers.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Software Development Engineer in Test at Mastercard, you will play a crucial role in ensuring the quality and reliability of enterprise applications. Your primary responsibilities will include writing test cases using various frameworks such as Playwright, Cucumber, Cypress, Karate, and Selenium. Additionally, you will have hands-on experience with performance testing tools like JMeter and BlazeMeter. You should be proficient in Java 11+, JUnit, JBehave, Spring Boot, SQL, RDBMS (Oracle and Postgres), NoSQL databases (MongoDB, Cassandra), web services testing, testing microservice applications, and Event-Driven Architecture. Experience in CI/CD environments using PCF, AWS, or Azure will be essential for this role. In this position, you will be expected to implement coding best practices, code quality gates, and perform various proofs-of-concept based on business requirements. Collaboration with different teams within Mastercard will be necessary to ensure project success. Your ability to work in an Agile environment and exhibit strong teamwork skills will be critical. It would be advantageous to have knowledge of encryption, tokenization, and security concepts such as authentication, authorization, and confidentiality. Your role will also involve advanced code development, quality review of software development, and automation frameworks. Experience with test strategies, test execution, agile, and waterfall testing methodologies, as well as unit and integration testing, will be beneficial. You should be able to effectively communicate application-level directions across departments and coordinate components of small-scale projects. Familiarity with Mastercard quality standards, processes, and tools is essential, along with the ability to gain exposure to business and report writing. Your demonstrated ability to navigate the organization to find internal resources and tools will be a key asset in this role. As part of the corporate security responsibility at Mastercard, you are expected to adhere to security policies and practices, maintain the confidentiality and integrity of accessed information, report any security violations or breaches, and complete mandatory security trainings as per Mastercard guidelines. If you are looking to leverage your skills in software development, testing, and automation within a global company that values sustainability and innovation, this role as a Senior Software Development Engineer in Test at Mastercard could be the next exciting step in your career.,

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

You will be responsible for working closely with customers, industry experts, product managers, and engineers to gain a detailed understanding of business processes. Your role will involve participating in business process redesign, roadmap planning, and identifying touchpoints in multi-cloud implementations. Building strong client relationships, conducting thorough analysis of business needs, gathering requirements, and collaborating with stakeholders to design solutions aligned with project goals will be essential parts of your responsibilities. You will be required to conduct a comprehensive analysis of existing processes, identify pain points, and recommend solutions to enhance efficiency and streamline operations. Additionally, you will create and manage user stories/business requirements documents and participate in UAT and Go-Live processes. Your role will also entail documentation tasks such as BRS, SRS, FSD, and Prototypes, as well as providing user training on new features and functionality. Experience in planning and running workshops for requirement discovery, requirement elicitation, and providing user training will be beneficial. You may also need to work closely with Product Owners or act as a Product Owner when required. Aspire Systems is a global technology services firm that serves as a trusted technology partner for over 250 customers worldwide. The company focuses on Banking, Insurance, Retail, and ISVs, helping them leverage technology to transform their businesses in the digital landscape. Aspire Systems" core philosophy revolves around providing attention and care to its customers and employees. The company is CMMI Level 3 certified and has a global workforce of over 4200 employees. Operating across North America, LATAM, Europe, Middle East, and Asia Pacific, Aspire Systems has been consistently recognized as one of the Top 100 Best Companies to Work For by the Great Place to Work Institute for 12 consecutive years. More information about Aspire Systems can be found at https://www.aspiresys.com/.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a Senior Business Process Analyst, Enablement & Operations at OpenText, you play a crucial role in maintaining and enhancing the operational standards of the Governance Team. Your responsibilities include acting as the central guardian and orchestrator of documented processes, thereby contributing to various aspects of the organization: - Enhanced compliance and audit readiness: You will establish and uphold a robust framework of well-documented procedures to ensure compliance with internal standards and readiness for audits. - Streamlined knowledge access: Your role involves curating and managing process documentation to facilitate easy access to critical information and promote efficient knowledge transfer among teams. - Continuous process governance: You will oversee the lifecycle of Standard Operating Procedures (SOPs), ensuring they are up-to-date, effective, and seamlessly integrated into daily Engineering operations. - Reduced operational risk: By promoting adherence to processes and identifying areas for refinement, you will help mitigate administrative risks and enhance the long-term stability of Engineering workflow. In this position, reporting to the Engineering Enablement leader, you will be responsible for tasks such as managing the review, approval, and distribution of Engineering SOPs, overseeing the lifecycle of documentation, maintaining a centralized repository, administering training on SOPs, gathering feedback for process optimization, conducting process analysis, and supporting business operations in headcount tracking and planning. To succeed in this role, you should have at least 5 years of experience in the technology industry and possess the ability to organize information systematically, manage documentation libraries, interpret operational processes, manage multiple initiatives concurrently, collaborate effectively with diverse teams, and communicate requirements clearly. Optional qualifications that would be beneficial include experience in Quality Management, document management, and a basic understanding of Engineering terminology. If you require assistance or accommodation due to a disability during the application process, please contact hr@opentext.com. OpenText values collaboration, innovation, and personal growth, creating a vibrant workplace environment for its employees.,

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

The job requires you to work in an environment with moderate to significant ambiguity and under steep deadlines, where you are expected to make decisions using high-quality judgment. You should demonstrate a high level of technical and managerial expertise and be prepared to work hands-on. Individuals with high energy, stamina, drive, and enthusiasm will be empowered accordingly. Responsibilities include ensuring the quality of analytics solutions delivered to stakeholders, engaging effectively with stakeholders to create and nurture relationships, participating in initial business issues assessment through discovery and dialogues with senior stakeholders, understanding business issues and context to devise frameworks for solving unstructured problems, and articulating clear and actionable analytical solutions. You will research solution approaches, develop solutions using analytical software, create client discussion documents and presentations, and identify new opportunities to improve stakeholder business outcomes. Key Skills required for this role include a strong focus on project delivery and attention to detail, excellent written and verbal communication skills, strong analytical and problem-solving skills, flexibility, pragmatism, and an understanding of managing and manipulating data, algorithms, and developing impactful solutions. You should also have the ability to analyze current processes, suggest improvements, and have experience with ad-hoc deep-dive research and forensic investigations. The ideal candidate will have 4+ years of professional experience in analytics consulting, data science, visual analytics, or decision science. Knowledge of operations/HR/risk and compliance analytics is a plus, along with experience working with data from operations and HR systems. Familiarity with visual analytics modules/software like Tableau, Spotfire, Qlikview, Cognos, or other open sources will be valued. Qualifications required for this role include at least a Masters or above in Statistics, Economics, Mathematics, Operations Research, Industrial Engineering, or a Masters in Engineering/Technology (or B Tech with relevant experience). An MBA from a top business school is also preferred. To learn more about Ckuens, visit our webpage at www.ckuens.com. If you are interested in applying or need further details, please write to career@ckuens.com or call +91 80 4208 4579.,

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5.0 - 6.0 years

2 - 6 Lacs

Jaipur

Work from Office

Experience Required: 4+ years in Cybersecurity, with 2+years hands-on Anti APT tool and in IR Reports To: Security Operations Lead / SOC Manager Job Summary: We are looking for a highly skilled Anti-APT and IncidentResponse Specialist to lead the detection, analysis, and remediation ofsophisticated cyber threats, including Advanced Persistent Threats (APTs). Thecandidate will work closely with threat intelligence, SOC, and forensic teamsto respond to incidents, contain threats, and fortify the environment againstfuture attacks. Key Responsibilities: Anti-APT Operations: Monitor for indicators of APT campaigns using threat intelligence feeds, SIEM, EDR, NBAD, and anomaly detection tools. Identify and analyze tactics, techniques, and procedures (TTPs) used by threat actors aligned with MITRE ATT&CK. Leverage threat intelligence to proactively hunt and neutralize stealthy threats. Incident Response (IR): Lead and execute all phases of incident response: identification, containment, eradication, recovery, and lessons learned. Perform forensic analysis on systems and logs to determine the root cause, scope, and impact of security incidents. Collaborate with IT, SOC, and legal/compliance teams during major incidents and breach investigations. Create and maintain IR playbooks, response workflows, and escalation procedures. Detection and Prevention: Work with SIEM and SOAR teams to improve alert fidelity and develop custom correlation rules. Coordinate with endpoint, network, and cloud teams to plug gaps and strengthen defenses post-incident. Assist in configuring anti-APT technologies like sandboxing, deception platforms, and EDR/XDR solutions. Required Skills and Qualifications: Strong knowledge of APT groups and attack frameworks (e.g., MITRE ATT&CK, Lockheed Martin Kill Chain). Hands-on experience in incident response, digital forensics, threat hunting, and malware analysis. Proficiency with tools such as: EDR (e.g., CrowdStrike, SentinelOne, Carbon Black) SIEM (e.g., Splunk, QRadar, ArcSight) Forensics tools (e.g., FTK, EnCase, Volatility) Threat intel platforms (MISP, Anomali, ThreatConnect) Strong understanding of Windows/Linux internals, memory/process analysis, and network forensics. Experience writing detection rules (Sigma, YARA) and incident reports. Preferred Qualifications: Certifications: GCIH, GCFA, GNFA, CHFI, OSCP, or similar. Experience with APT campaigns linked to sectors like government, BFSI, or critical infrastructure. Exposure to cloud incident response (Azure, AWS, GCP) and OT/ICS threat environments. Education Requirements : BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification : CEH/CSA/CHFI

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3.0 - 7.0 years

0 Lacs

haryana

On-site

This role is a part of Enterprise Excellence CitiLean Reengineering Team based out of Gurgaon. The team runs key strategic programs based on business priorities and this role will be responsible for supporting and driving Global EE Lean programs. The team offers various key services including Revenue Enhancement, Operating Model and Process Optimization, Data Analytics, Project Management Framework, Digitization / Automation, and Training / Certifications. The EE CitiLean team collaborates closely with senior leadership to address strategic problem statements across the franchise. This role serves as a steppingstone to build strong re-engineering skills by leveraging data, having a deep understanding of processes, and developing solutions using core tech and emerging technologies. The ideal candidate will have a passion for problem-solving with a process-driven approach, analyzing data, and a strong aptitude for driving technology flexibility and solutions. It is essential for the candidate to have a keen interest in researching and staying updated on new and emerging industry-relevant technologies that could potentially impact or disrupt the financial industry. **Key Responsibilities:** **Process Re-engineering:** - Support and participate in process improvement initiatives using CitiLean methodologies such as Lean and Six Sigma. - Analyze existing processes to identify pain points, bottlenecks, and opportunities for optimization. - Implement process re-engineering solutions, including process maps, value stream maps, and future state designs. - Facilitate workshops and Kaizen events to drive process improvements. - Conduct root cause analysis to identify and address underlying process issues. - Develop and track key performance indicators (KPIs) to measure the impact of process changes. - Create compelling business cases and presentations to secure buy-in from stakeholders. - Mentor and coach junior team members on CitiLean principles and practices. - Assist in the development and implementation of mobilization plans for process improvement initiatives. **Data Analysis:** - Gather, analyze, and interpret data from various sources to support process re-engineering efforts. - Develop data-driven insights and recommendations to optimize processes and improve decision-making. - Create visualizations and dashboards to effectively communicate data insights. - Perform statistical analysis and modeling to identify trends and patterns in data while maintaining data quality and accuracy. - Conduct sampling studies, time and motion studies, and DILO (Day in the Life Of) analysis to gather data on current processes. - Prepare analysis reports to help stakeholders understand data analysis steps and make informed decisions. - Ensure quality assurance of imported data, collaborating with quality assurance analysts if necessary. - Develop and maintain data collection templates for accurate and timely data collection. **Core Tech:** - Develop and implement automation solutions using Core and Emerging technologies. - Customize automation solutions from use case identification through technical handover and implementation. - Write scripts and code in Python (including Flask, HTML, CSS, JavaScript) to automate tasks and integrate with systems. - Support the identification of automation opportunities and assist in building an automation book of work in partner areas. - Conduct Proof-of-Concepts (POCs) and develop Minimal Viable Products (MVPs) to demonstrate the value of automation solutions. - Research and evaluate new automation tools and technologies. - Support the implementation of best practices for automation development and deployment. **Required Skills/Experience:** **Process:** - Strong analytical and problem-solving skills. - Experience with process mapping and analysis tools. **Data Analysis:** - Proficiency in data analysis techniques and tools such as Excel, SQL, and statistical software. **Core Tech:** - Intermediate-level Programming experience in Python (including relevant libraries like Flask, Selenium, Pandas, NumPy). - Basic Programming knowledge of HTML, CSS, and Javascript. **Others:** - Excellent communication and presentation skills. - Ability to work effectively with cross-functional teams and senior leadership. - Strong project management and communication skills. **Desired Skills/Experience:** Candidates possessing the following skills/experience will be given preference: - Lean/Six Sigma certification. - Experience with machine learning and AI technologies. - Experience in the financial services industry. - Familiarity with data visualization tools (e.g., Tableau, Power BI). - Knowledge of relevant regulatory and compliance requirements. **Educational Level:** Bachelor's/University degree or equivalent experience. A graduate degree from a top-tier institution is preferred. **Required Travel:** Yes, up to 25-30% of the time based on business requirements. **Competencies:** - Highly motivated, organized, and methodical. - Logical, analytical, and rational thinker. - Demonstrated team player. - Willingness to continuously learn and adapt to new technologies and practices. Citi is an Equal Opportunities Employer.,

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1.0 - 2.0 years

1 - 4 Lacs

Nagar

Work from Office

Zeal Connect is looking for Senior Process Analyst to join our dynamic team and embark on a rewarding career journey Process Analysts review current business processes to identify inefficiencies, bottlenecks, and areas for improvement Based on their analysis, Process Analysts develop strategies to improve business processes, including recommendations for process changes and system enhancements Process Analysts collect and analyze data to measure the effectiveness of process improvements, and to identify additional areas for improvement Process Analysts ensure that all business processes comply with relevant regulations and policies Experience: 12 years in Operations or Business Process Management Basic Requirements: Graduate/Postgraduate in any stream Excellent spoken and written English communication skills Familiarity with M

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0.0 - 1.0 years

1 - 3 Lacs

Nagar

Work from Office

Graduate pass or pursuing graduation • Excellent verbal and written communication skills in English • Strong problem-solving and decision-making abilities • Willingness to work in flexible hours • Basic computer knowledge of Internet Surfing, MS Office - Excel, Word Job Responsibilities: • Handling customer inquiries via phone, email, and live chat and resolving complaints, and providing information about products and services • Keep accurate records of customer interactions and transactions • Identify and escalate priority issues to the appropriate team,

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2.0 - 6.0 years

8 - 12 Lacs

Hyderabad

Work from Office

About Keka Keka is India s most loved HR Tech platform, powering HR, Payroll, and Performance for 10,000+ growing organizations. We don t just serve customers we champion their success with obsession. At Keka, CX isn t a team. It s a way of life. Role Overview We re hiring a Payroll Domain Expert to lead the charge in solving some of the most complex, nuanced payroll puzzles Indian SMBs throw at us. This is not a classic CS role. Youre a Player-Coach + Solution Architect who ll help customers transition from chaos to clarity during onboarding and post-go-live, and shape Keka s Payroll experience from the ground up. You ll build a Payroll Customer Success Centre of Excellence (CoE) and lead a high-impact charter focused on solving implementation challenges, creating scalable playbooks, influencing product, and driving adoption. This role reports to the SVP Customer Experience and offers an opportunity to shape the future of Payroll experience at Keka. Skills and Responsibilities: Deep understanding of Indian payroll regulations: Knowledge of labor laws, tax regulations, and reporting requirements. Strong knowledge of payroll configuration: pay elements, pay calendars, costing, retro pay, GL mapping Experience with payroll systems: Familiarity with various payroll systems and software. Payroll expertise : Great knowledge on different employee types, pay groups, tax scenarios, jurisdictions,gross-to-net calculations, statutory deductions, benefits, tax withholdings, retroactive payments, and year-end processes . Functional Expertise: Lead the configuration and optimization of the Payroll module. Define payroll rules, earning/deduction components, and calculation logic. Set up statutory compliance (e.g., PF, ESI, Tax, etc.) Process Analysis: Analyze current payroll processes and recommend improvements. Document payroll cycles, calendars, and exception scenarios. Implementation & Testing: Lead/assist in payroll module rollouts or migrations. Guide the testing team in identifying Payroll scenarios in functional, SIT ,and UAT. Compliance & Auditing: Ensure adherence to legal and regulatory requirements. Experienced in payroll audits. Reporting & Reconciliation : Support payroll reporting (Payslips, Bank Files, Tax Reports). Assist in payroll reconciliations and resolving discrepancies. Communication and interpersonal skills: Ability to communicate effectively with colleagues and stakeholders.

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