5 Process Workflows Jobs

As a Redwood RunMyJob Specialist with 6+ years of experience, you will be responsible for defining and managing process workflows, integrating SAP systems, configuring process servers and queues, and ensuring seamless scheduling and monitoring of tasks. You will play a critical role in translating business requirements into technical specifications and providing technical guidance to the team during the migration process. Your expertise will be crucial in designing, developing, and managing process definitions in Redwood RunMyJob to meet operational and business needs. Your key responsibilities will include being involved in RMJ migration projects, collaborating with business stakeholders, assessing existing environments for migration to SAAS, and providing technical guidance on mapping and environment issues. You will integrate SAP systems with Redwood, configure and optimize process servers, queues, and scheduling elements for system performance and scalability. Additionally, you will create and maintain schedules, calendars, and time-based triggers to facilitate seamless job execution. Monitoring the system environment for performance, reliability, and errors, troubleshooting job failures, and documenting processes, configurations, and best practices will be part of your daily tasks. You will collaborate with cross-functional teams to understand business requirements, stay updated on Redwood RunMyJob features, and recommend process improvements. Training and guiding junior team members on Redwood platform functionalities may also be required. Your shift will be from 2.00 pm to 11.00 pm IST. If you possess a strong understanding of job scheduling and automation, along with hands-on experience in Redwood RunMyJob, this role offers you the opportunity to showcase your expertise and contribute to the efficient and effective management of process workflows.,

The CRM Application Specialist plays a crucial role in collaborating with business stakeholders to gather requirements, document processes, create mock-ups, implement CRM solutions, and generate standard Salesforce reports and dashboards based on business requests. Additionally, they ensure the smooth operation of CRM post-live and support the marketing team by leveraging Account Engagement (Pardot) to enhance lead generation and campaign management. Responsibilities: - CRM Administration & Support: - Serve as the primary administrator for the Salesforce CRM system. - Collaborate closely with business stakeholders to collect, analyze, and document processes and requirements. - Design, configure, and document CRM solutions that align with business needs while adhering to best practices. - Marketing and Sales Team Support: - Assist in defining, tracking, and optimizing business processes and functions for both teams. - Utilize Account Engagement (Pardot) to aid the marketing team in lead generation and nurturing campaigns. - Support the marketing team in automating email campaigns, segmentation, and lead scoring. - Post-Live Support & Continuous Improvement: - Address post-implementation issues and enhance existing CRM workflows. - Provide training and documentation to ensure smooth CRM adoption by both teams. - Collaborate with Subject Matter Experts (SMEs) to suggest new CRM functionalities and process enhancements. Experience and Qualifications: - Minimum of 4+ years of experience in Salesforce CRM administration. - Strong experience in Account Engagement (Pardot) and marketing automation processes. - Sales Cloud Consultant certification is required. - Proficiency in gathering business requirements and transforming them into CRM solutions. - Experience in creating documentation, mock-ups, and process workflows. - Previous experience from a Managed Service Provider is advantageous. Novotech values gender equality and fosters an inclusive work environment where all individuals are treated with fairness and respect. We offer flexible working options, paid parental leave for both parents, wellness programs, and ongoing development opportunities to support our team members. We welcome individuals passionate about clinical research and biotech, including those from diverse backgrounds such as LGBTIQ+, individuals with disabilities, and those with caring responsibilities. As a Circle Back Initiative Employer, we commit to responding to every application and eagerly anticipate discussing potential opportunities for you to join Novotech.,

About the Role: As the Benefits SME/Specialist at MGS Performance and Rewards (P&R) within GHR, you will play a crucial role in supporting the development, tactical implementation, and on-ground delivery of the GHR MGS P&R target operating model as part of the organization's transformation journey. Project Canyon represents HR's global target operating model transformation, aiming to achieve greater alignment and efficiency in delivering HR services to drive deeper value for the business. In this role, you will serve as a P&R Offshoring Subject Matter Expert, guiding the Global P&R Center of Excellence, Project Canyon Steering Committee, and Offshoring & Outsourcing Leads in determining which services and processes should be offshored to MGS. Additionally, you will be responsible for developing and implementing the P&R Operating Model to successfully receive, operationalize, and sustain GHR P&R services and processes transitioned to MGS. Your contribution will also involve supporting the Vice President in planning and executing the transition of agreed-upon services and processes to be offshored, including completing internal due diligence and governance requirements. This position will report directly to the Vice President, MGS Head of Performance and Rewards (P&R), GHR, and will focus on standing up and operationalizing the GHR P&R MGS service delivery model. You will collaborate with senior leaders and team members from across Global P&R COE and the company to drive the GHR P&R target operating model outcomes and deliver results. The role requires a 40-hour per week commitment with Monday through Friday work hours, flexibility in scheduling to accommodate global meetings across different time zones, including Americas, APAC, and EMEA. Roles and Responsibilities: - Serve as a Benefits offshoring Subject Matter Expert, collaborating with the Vice President of GHR - Performance and Rewards to plan and execute the transition of services and processes to be offshored to MGS, including completing internal due diligence and governance steps. - Lead the offshoring intake of benefits administration processes and ensure smooth transition and operationalization. - Administer benefits via Darwin and other flexible benefits administration platforms, supporting global wellbeing initiatives and the launch of a global EAP. - Spearhead vendor management and internal third-party risk management processes for the benefits portfolio, managing global benefits provider identification and implementation of global pooling arrangements. - Maintain benefits documentation, process workflows, and standard operating procedures according to global governance standards. - Monitor SLAs, metrics, and service performance related to benefits administration and support continuous improvement initiatives. - Collaborate with stakeholders to develop and implement the MGS P&R operating model and ensure successful transition of GHR P&R services and processes to MGS. - Support internal due diligence processes and documentation related to service transition and offshoring work in coordination with stakeholders. - Mentor junior MGS P&R administrators and ensure delivery of services in line with agreed standards. Job Requirements: - Bachelor's degree required; advanced degree preferred. - 5+ years of experience in driving offshoring results, particularly in building, operationalizing, and managing offshoring for a global P&R COE. - Strong collaboration, influence, communication, and problem-solving skills. - Expertise in P&R offshoring, knowledge of P&R COE service delivery models, global P&R regulations, and market trends. - Ability to address complex problems, prioritize objectives, and negotiate conflicts effectively. Technical Skills: - Analytical, strategic, and results-driven mindset. - Strong decision-making and problem-solving abilities. - Proficiency in Microsoft PowerPoint, Project, Outlook, and Excel. - Experience with Workday Performance Management and Compensation modules preferred. Equal Opportunity Employer: We are an equal opportunity employer committed to diversity and inclusion in the workplace.,

You are a skilled Salesforce Technical Business Analyst who will collaborate with business stakeholders in the Sales and Marketing teams to gather requirements, document processes, create mock-ups, implement CRM solutions on Salesforce platform, and generate standard Salesforce reports and dashboards as per business requests. You will also provide post-live support to ensure smooth CRM operations. Your responsibilities will include acting as the primary administrator for the Salesforce CRM system, working closely with Sales and Marketing team stakeholders to gather, analyze, and document processes and requirements. Additionally, you will configure and document CRM solutions, create process flow diagrams and mock-ups, provide ongoing support and user training, and ensure data integrity and security within the CRM system. Monitoring system performance, recommending improvements, and supporting both Marketing and Sales teams in defining, tracking, and optimizing business processes and functions are also key aspects of your role. Furthermore, you will utilize Salesforce CRM, including Account Engagement (Pardot) to support marketing team on lead generation and nurturing campaigns. Collaboration with sales teams to optimize the opportunity management process, creating and customizing reports and dashboards for both teams, addressing post-implementation issues, and optimizing existing CRM workflows are critical tasks. You will also create documentations and reference guides for both teams to ensure CRM adoption, stay updated with CRM updates and best practices, and partner with SMEs to recommend new CRM functionalities and process improvements. To be successful in this role, you should have at least 4 years of experience in Salesforce CRM administration, strong business analysis skills, and experience in sales and marketing. You must be able to gather business requirements and translate them into Salesforce CRM solutions, create documentation, mock-ups, and process workflows, and possess excellent communication and stakeholder management abilities. Preferred qualifications include being a Salesforce Certified Administrator, Salesforce Certified Business Analyst, and having project experience as a business analyst. Novotech is committed to providing a great workplace, promoting gender equality, and offering an inclusive work environment. Flexible working options, paid parental leave, wellness programs, and ongoing development programs are available to support team members. Novotech welcomes individuals passionate about working in clinical research and biotech, including those who identify as LGBTIQ+, have a disability, or have caring responsibilities. As a Circle Back Initiative Employer, Novotech commits to responding to every application and looks forward to discussing opportunities to work together.,

As a Business Systems Operations Analyst at our organization, you will collaborate with stakeholders, including internal clients, operations, and IT teams, to understand and document business requirements for transaction processing systems. You will play a crucial role in analyzing current systems and processes to identify areas for improvement and proposing solutions to enhance efficiency, accuracy, and compliance in transaction processing. Your responsibilities will also include ensuring the integrity and accuracy of transaction data, implementing process improvements, and participating in the implementation of new systems or system upgrades. You will provide IT help desk level support to end-users, address system-related issues and queries, and ensure that transaction processing systems and practices comply with regulatory requirements and internal policies. Additionally, you will prepare detailed documentation, generate reports and analytics, and provide after-hours and weekend support for testing and disaster recovery exercises. In this role, you will support system maintenance, enhancements research and implementation, fund and ID administration, data analysis and mining, product support, and issue research. You will act as a system administrator for vendor and ABIS applications, design and implement new process workflows, and collaborate with internal development teams to create, test, and implement system enhancements. What makes this role unique is the variety of systems, reports, and projects you will be involved with, offering unique learning opportunities each day. You will have the chance to develop and maintain strong relationships with internal business departments, external partners/vendors, and learn core system files to be an asset within any group within the transfer agency. The ideal candidate should have a Bachelor's Degree in a business-related or information technology discipline or equivalent work-related experience. You should have working knowledge of Microsoft Outlook, Word, Excel, and Access, as well as strong problem-solving, analytical, verbal, and written communication skills. Additionally, you should be organized, detail-oriented, and able to work independently and cooperatively in a team setting. This position is located in Pune, India, offering professional development opportunities and a chance to work on diverse projects in a dynamic environment.,