Associate-Digital Product Management

Description - External

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Enterprise Comms & MarTech Experiences (ECMX),

Enterprise Communication Enablement and Transformation (ECET)

We are looking for a highly motivated individual, who can help achieving the delivery targets for Communications (including but not limited to Paper, Email, SMS and Mobile App Push Notifications).

Core Responsibilities

·       Developing templates on the inhouse platform -Raven, Collaborate with Testing teams for E2 testing and validations.

·       Hands-on experience working in Agile/Scrum environments, with the ability to drive sprint planning, backlog management, and end-to-end delivery.

·       Create solutions to complex technical challenges across various platforms, systems of record, and teams, to deliver scalable and innovative capabilities.

·       Identify issues, perform root cause analysis, and lead corrective actions.

·       Strong analytical mindset with the ability to use data for prioritization, capacity planning, and risk assessment.

·       Good Communications skills and a team-player

·       Ability to coordinate and collaborate with cross-functional teams (Tech, Compliance, Testing, Business Stakeholder)

·       Good to have experience conducting POCs to improve platform efficiency.

·       Strong sense of ownership with the ability to drive outcomes independently.

Preferred Skills:

·       Understanding of Architectural Flow.

·       Proven track record of shaping the product vision and delivering digital capabilities.

·       Highly collaborative team player with strong communication skills.

·       Preferred leadership skills with ability to build relationships

·       Demonstrated strategic thinking, proven ability to drive results and robust problem-solving skills

Qualification:

·       Bachelor's Degree plus 2+ years of experience in Java & Comms Platforms(preferred)

·       Strong understanding of rules/logics, analytical approach

·       2+ years’ experience working in an Agile product development environment.

Technical Skills/Capabilities

Java, Javascript, JSON, XMLs, API (preferred), Jenkins, Jira, Github co-pilot

Technical Skills/Capabilities

Java, Javascript, JSON, XMLs, API (preferred), Jenkins, Jira, Github co-pilot

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities