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Description
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future. About This Role: Associate Consultants (ACs) drive program management that entails owning the end-to-end schedule, status, and client communication and supports consultants in client facing deliverables, analysis, and presentation. The successful candidate will ensure that the project is delivered on time and manage internal processes. A contributor to creating of high-quality, research-based consulting deliverables, this individual is the operational engine of the practice, maintaining and innovating the processes, tools, and data that drive the efficiency and quality of our team and products. This role requires an analytical mind, strong customer communication, writing and project management skills, and the enthusiasm to learn. Job Description: Act as program manager for a portfolio of projects. Ensure projects are delivered on time and with high quality. Plan, collect, and analyze quantitative and qualitative data through client interviews, surveys, and/or other data sources. Communicate with clients and internal partners clearly and concisely in a timely manner. Synthesize insights and recommendations from analyses into structured, succinct client deliverables in areas including business case/value, thought leadership, maturity assessment, transformation roadmap, operating model design, etc. Coordinate internal and external resources, contributing, and editing to support the creation of project deliverables (studies, workshops, presentations, interview guides, and infographics). Focus on project outcomes and client value, including responsibility for overall polishing/editing of project deliverables, to contribute to client satisfaction and project quality. Manage third-party providers, including custom research vendors, translations vendors, etc. Lead project management tasks across strategy and content marketing projects. Program manage India advisory cases, helping manage scope, analyst content, and timelines for delivery effectively. Consistently contribute to internal initiatives of the consulting practice that help optimize its operations, global collaborations and growth. Have a client-centric and positive attitude that helps build trust among clients and the Forrester ecosystem. Job Requirements: A bachelor’s degree or master’s/MBA degree and a strong academic record. Experience in strategy/management consulting or a similar role; a formal project management experience or training. Experience working with subject matter experts with deep content knowledge. Structured verbal and written communication and presentation skills. Proficiency with PowerPoint, Excel, and Word. An understanding of business, technology, marketing, research, sales, and customer experience concepts. Excellence in problem solving; creating insights from structured or unstructured inputs (qualitative and quantitative); and analyzing multiple disparate white paper/research inputs, extracting key messages, and synthesizing a point of view. Effective multitasking and collaboration (internally and externally) under pressure in different, dynamic work environments. The ability to prioritize tasks and work at ease around senior business professionals. The passion to develop a strategy/management consulting career. Willingness to travel within India for milestone client presentations as needed. We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way. Let’s be bold, together. Explore #ForresterLife on: Instagram LinkedIn Glassdoor Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com. Data Protection The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities. By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area. Show more Show less
