Posted:1 week ago| Platform:
On-site
Full Time
Profileβassistant property operation manager Location - South Delhi Female candidates required HAVE EXP 1 YEAR IN Hospitality fresher welcome with good communication Office timing:-9:00am to 6:00pm 6 days working Salary:-15k to 20k with Stay and Food provided Contact via WhatsApp:- 92661 10089 Job description:- 1. Operational Management: β Daily Operations: Oversee the daily operations of the PG facility, ensuring everything runs smoothly and efficiently. β Facility Upkeep: Ensure that all rooms, common areas (such as lounges, kitchens, and bathrooms), and external areas are well-maintained, clean, and safe. This includes coordinating cleaning schedules and maintenance. β Staff Management: Supervise housekeeping, kitchen staff, security, and other support staff to ensure that services meet the standards expected of a 5-star facility. β Vendor Management: Liaise with external vendors for services like laundry, pest control, and maintenance, ensuring that service standards are met. 2. Tenant Services & Relationship Management: β Do Proper Resident Engagement β Ensure Customer Experience β Conflict Resolution 3. Facility & Security Management: β Security & Safety: Ensure the safety and security of residents and property by maintaining security protocols, including 24/7 surveillance, alarm systems, and controlled access. β Emergency Response: Handle emergency situations such as fi re, medical emergencies, or accidents, ensuring that the PG complies with safety regulations and has emergency procedures in place. β Asset Protection: Monitor and protect the property from damage, theft, or misuse. Oversee the management of valuable assets, including furniture, electronics, and appliances. 4. Financial Management & Budgeting: β Rent Collection: Oversee the collection of rent and other dues, ensuring timely payments and following up on overdue payments. β Budgeting & Cost Control: Create and manage budgets for operations, including utilities, maintenance, and staff salaries. Ensure cost-effective management of resources while maintaining high service standards. β Financial Reporting: Prepare regular fi nancial reports, including revenue, expenses, and profi tability, and share these reports with property owners or senior management. 5. Resident Welfare & Amenities Management: β Meal Management: Ensure that residents receive high-quality meals, adhering to dietary preferences or restrictions. Oversee the kitchen staff and manage the dining experience to meet 5-star standards. β Housekeeping & Cleanliness: Supervise housekeeping teams to ensure rooms and common areas are maintained to the highest cleanliness standards, including bed linens, towels, and bathrooms. 6. Lease & Documentation Management: β Resident Registration & Agreements: Oversee the leasing process, ensuring that all required documents are collected, agreements are signed, and terms are explained clearly to residents. β Record-Keeping: Maintain accurate records of residents, payment details, leases, and any incidents or complaints. β Compliance: Ensure that all legal requirements related to tenancy, safety, and health standards are followed. 7. Marketing & Resident Retention: β Marketing & Promotions: Promote the PG facility through online platforms, social media, and local advertising to attract high-quality tenants. β Resident Retention: Develop and implement strategies to retain residents, including providing excellent service, organizing community events, or offering personalized services. 8. Staff & Team Management: β Team Leadership: Hire, train, and manage a team of staff members, including housekeeping, security, kitchen staff, and maintenance personnel. β Training & Development: Ensure that the staff is trained to meet 5-star service standards and provide regular performance reviews and feedback. Regards Neha 9266110089 Job Type: Full-time Pay: βΉ15,000.00 - βΉ20,000.00 per month Benefits: Food provided Schedule: Day shift Work Location: In person
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