Assistant Manager - Sales

Role Description

• Ownership of sales targets individual/team.
• Manage sales team for B2C Channel (both International (long haul preferred & Domestic holiday sales).
• Oversee the design and customization of long-haul holiday packages, ensuring end-to-end travel arrangements.
• Drive growth and improvement through people development.
• Regularly coach and develop team members
• Proactively identify new business opportunities to increase sales
  

Desired Attributes

• B2C Sales Expertise: Strong background in business-to-consumer (B2C) sales, preferably in the travel and tourism industry.
• Industry Knowledge: Experience in holiday sales, long-haul travel, and end-to-end travel arrangements.
• Sales Leadership: Proven ability to lead a team, drive performance, and exceed sales targets.
• Customer Relationship Management: Strong skills in client handling, upselling, and delivering exceptional service.
• Travel & Destination Expertise: In-depth knowledge of international travel destinations, visa processes, and holiday trends.
• Negotiation & Closing Skills: Ability to convert leads into bookings and maximise revenue opportunities.
• Operational Proficiency: Familiarity with travel booking systems, CRM tools, and travel industry software.
• Problem-Solving: Ability to handle customer issues, resolve escalations, and ensure smooth travel experiences.
• Strong Communication: Excellent verbal and written communication skills, with an ability to engage customers and team members effectively.