Senior Operations Associate (Long Haul)

Job Description

Company Description Holiday Tribe is a Great Place To Work® Certified™, seed-stage VC-funded travel-tech brand based in Gurugram. We specialize in crafting unforgettable leisure travel experiences by integrating advanced technology, leveraging human expertise, and prioritizing customer success. With holidays curated across 30+ destinations worldwide, partnerships with renowned tourism boards, and recognition as the Emerging Holiday Tech Company at the India Travel Awards 2023, Holiday Tribe is transforming the travel industry. Our mission is to redefine how Indians experience holidays—making travel planning faster, smarter, and more personalized, ensuring every trip is truly seamless and unforgettable. Role Description: This is a full-time on-site role for a Senior Operations Executive (Long Haul) located in Gurugram. The Senior Operations Executive will be responsible for day-to-day tasks associated with ensuring smooth operations, including coordinating logistics, managing schedules, and providing support to the team. This role requires excellent interpersonal skills, analytical skills, communication skills, and a focus on providing exceptional customer service. Key Responsibilities: Manage daily travel operations, including itinerary planning and execution for long-haul destinations Arrange transportation, accommodations, and ensure compliance with travel regulations. Liaise with airlines, hotels, and other service providers to secure optimal terms and services. Develop and manage operational budgets, track expenses, and implement cost-saving measures. Ensure excellent customer service, resolve issues promptly, and gather feedback for continuous improvement. Qualifications: Bachelor’s degree in Business, Hospitality, Tourism, or related field. 1+ year in travel operations management, especially long-haul travel. Organizational, communication, problem-solving, and proficiency in travel management software. Detail-oriented, proactive, strong leadership, and a passion for travel. Why Join Us? Competitive salary and performance-based incentives. Opportunities for growth and career development within a rapidly expanding company. A dynamic and collaborative work environment that emphasizes innovation and customer satisfaction. Show more Show less