Customer Success-Trainee Internship in Gurgaon

Job Description

Selected Intern's Day-to-day Responsibilities Include Oversee the customer journey, ensuring a smooth experience from inquiry to post-travel. Collect and act on customer feedback to improve satisfaction. Resolve issues proactively and maintain strong customer relationships. Collaborate with teams to enhance service quality and customer touchpoints. Provide personalized recommendations and ensure customer needs are met. About Company: About Holiday Tribe Holiday Tribe is a Great Place To Work Certified , seed-stage VC-funded travel-tech brand based in Gurugram. We specialize in crafting unforgettable leisure travel experiences by integrating advanced technology, leveraging human expertise, and prioritizing customer success. With holidays curated across 30+ destinations worldwide, partnerships with renowned tourism boards, and recognition as the Emerging Holiday Tech Company at the India Travel Awards 2023, Holiday Tribe is transforming the travel industry. Our mission is to redefine how Indians experience holidays making travel planning faster, smarter, and more personalized, ensuring every trip is truly seamless and unforgettable Show more Show less