Assistant Manager

Job Description

Basic Function Act as the subject matter expert for bank reconciliation processes and related systems. Lead complex reconciliation cases, troubleshoot issues, and escalate as necessary. Review reconciliations prepared by junior staff to ensure accuracy and completeness. Design, update, and document best practices, procedures, and controls for bank reconciliations. Support automation initiatives and process improvements in reconciliation operations. Provide training and mentorship to the reconciliation team. Analyze trends in reconciliation breaks and recommend corrective actions. Collaborate with IT, Treasury, Finance, and other departments to ensure process alignment. Participate in internal and external audits as the point of contact for reconciliation matter Performance Parameters Strong expertise in reconciliation tools, ERP systems, and banking platforms. Excellent problem-solving, communication, and leadership skills. Strong understanding of financial regulations, compliance, and internal controls. Proficient in MS Excel, reconciliation software, and financial analysis. Primary Interactions Internal Manager, for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions External Client operations team, trainers and SMEs for the purpose of reporting developing and updating training curriculum, provide feedback on training and discussing specific action plans Escalation teams at the client end for the purpose of seeking clarifications & answering queries Work Experience & Other Requirements Commerce Graduate with 4 to 6 years of experience Proficient in MS Office Advance Excel and Power BI knowledge must Experience in any finance ERP (SAP, Oracle, D365) Excellent Communication Skills