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Jobs in Hyderabad
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NCR Corporation
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Assistant Manager

Assistant Manager

NCR Corporation

3 - 6 years

5 - 9 Lacs

Hyderabad

Posted:1 month ago| Platform:

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Skills Required

orientation customer service customer complaints pay customer support joining formalities matlab hr generalist activities employee relations c hrsd training accounting grievance handling promotions employee engagement recruitment vendor payroll

Work Mode

Work from Office

Job Type

Full Time

Job Description

About NCR Atleos
Responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers and vendors all time.

Day to day follow up for new ES installation, Reinstallation and Deinstallation request if any.

Acknowledging and resolving customer complaints timely.

Communicating with customers through various channels.

Knowing our products inside and out so that you can answer questions.

Taking prompt action on customer query & the incidents as per standard process.

Keeping records of customer interactions, transactions, comments and complaints as per standard process

Communicating and coordinating with colleagues as necessary.

Ensure to follow all compliances related to work flow.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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NCR Corporation

IT Services and IT Consulting

Atlanta Georgia

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Assistant Manager