Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves: As an Assistant Facilities Manager at JLL, you'll play a vital role in supporting the Post Facilities Manager to deliver exceptional facility management services for our Commonwealth client. This multifaceted position requires you to manage day-to-day site operations, oversee vendor relationships, and build strong stakeholder connections while ensuring compliance with health and safety regulations and contractual obligations. You'll assist in implementing industry best practices, maintaining critical environment requirements, and monitoring financial processes to deliver cost-effective services that meet client expectations. This role offers the opportunity to develop your leadership skills through team coaching and vendor management while making a meaningful impact on operational excellence and service delivery. By joining our collaborative team, you'll contribute directly to JLL's mission of shaping the future of real estate for a better world while growing professionally in a supportive environment that values your well-being and personal development.
What your day-to-day will look like: Provide coaching and direction to the site team while serving as backup to the Post Facilities Manager, fostering an environment that supports teamwork and performance excellence
Deliver excellent customer service by building effective relationships with key stakeholders and ensuring service delivery meets contractual obligations and client expectations
Manage multiple vendors across hard and soft services to ensure timely, budget-compliant service delivery while assisting the JLL Procurement Team with vendor procurement processes
Monitor financial processes including accounts payable procedures and contract management to ensure best value delivery to the client
Oversee site operations including building procedures, performance measures, and critical environment requirements while seeking ways to reduce costs and improve standards
Review contractor Safe Work Method Statements (SWMS) and support the implementation of JLL's Operational Risk Management (ORM) program and business continuity plans
Provide 24/7 emergency call support and site attendance as required, following established escalation procedures and incident reporting protocols.
Required Qualifications: Minimum 2-3 years of experience in facilities management or related field
Demonstrated experience in vendor management and stakeholder relationship building
Knowledge of health and safety compliance requirements in facility operations
Strong financial acumen with experience in budget monitoring and contract management
Excellent communication skills with ability to work effectively across all organizational levels
Experience in implementing operational standards and performance measures
Proven ability to work in fast-paced environments requiring flexibility and multitasking
Preferred Qualifications: Certificate or diploma in Facilities Management, Property Management, or related field
Experience working with government clients or in diplomatic facilities
Background in residential property management
Knowledge of procurement processes and best practices
Experience with work order management systems and performance metrics
Understanding of critical environment management requirements
Background in implementing risk management and business continuity programs
Location: Onsite
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.JLL is an Equal Opportunity Employer committed to diversity and inclusion.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
