Area Operations Manager

Job Description: Area Operation Manager – Jewellery Showrooms

Company Overview
(VR Venture) is a leading luxury jewellery brand with a strong presence across India. We are renowned for our exquisite craftsmanship, timeless heritage-inspired designs, and commitment to excellence. Our collections feature Diamonds, Polki, Kundan, Jadau, and Precious Gemstones, reflecting artistry and elegance that resonate with our discerning clientele. At VR Venture, we don’t just sell jewellery—we create experiences built on trust, exclusivity, and unmatched customer service.

Position Overview
We are seeking a highly skilled and result-oriented Area Operation Manager to oversee the operations of multiple VR Venture showrooms across Delhi, Noida, and Jaipur. The role demands a seasoned professional with deep knowledge of fine jewellery, strong operational expertise, and the ability to lead high-performing teams across different locations. The ideal candidate must have a minimum of 6 years of experience in the jewellery industry and at least 2 years of proven success as an Area Operation Manager or in a similar multi-store leadership capacity.

This role is critical to ensuring that VR Venture showrooms consistently deliver on business goals, customer satisfaction, and brand promise.

Key Responsibilities

Operational Excellence

• Manage and oversee daily operations across multiple VR Venture showrooms in Delhi, Noida, and Jaipur.
• Ensure smooth functioning of stores by implementing SOPs, compliance measures, and operational discipline.
• Monitor inventory levels, merchandising standards, and ensure timely replenishment to optimize sales opportunities.
• Conduct regular operational audits to maintain consistency, security, and adherence to company standards.

Sales & Business Growth

• Drive showroom performance by setting and achieving sales targets across all outlets.
• Work closely with store managers to develop strategies that maximize revenue, profitability, and market share.
• Analyze business reports, market trends, and competitor activities to identify growth opportunities.
• Implement customer engagement initiatives, promotional campaigns, and exclusive brand events in collaboration with senior management.

Team Leadership & Training

• Lead, mentor, and motivate showroom managers and their respective teams to achieve excellence in sales and service.
• Ensure staff have in-depth knowledge of Diamonds, Polki, Kundan, Jadau, and Gemstones to guide customers effectively.
• Conduct regular training sessions on customer service, product knowledge, and upselling techniques.
• Build a culture of accountability, collaboration, and continuous improvement.

Customer Service & Brand Standards

• Guarantee that every showroom upholds VR Venture’s promise of premium customer experience.
• Establish strong client relationships and resolve escalated customer concerns with professionalism.
• Ensure personalized service, luxury retail etiquette, and a seamless shopping journey for every client.

Strategic Contribution

• Act as a bridge between senior management and store teams by communicating goals, challenges, and market insights.
• Contribute to long-term business strategies, new showroom expansions, and brand positioning initiatives.
• Continuously explore ways to enhance showroom efficiency, customer loyalty, and brand visibility.

Candidate Requirements

• Minimum 6 years of professional experience in the jewellery industry (mandatory).
• At least 2 years of experience as an Area Operation Manager or equivalent role managing multiple retail outlets.
• Strong technical knowledge of Diamonds, Polki, Kundan, Jadau, and Precious Gemstones.
• Demonstrated success in managing sales targets, operations, and multi-location teams.
• Proven leadership, people management, and conflict-resolution skills.
• Exceptional communication, negotiation, and presentation abilities.
• Business acumen with strong analytical and problem-solving skills.
• Flexibility and willingness to travel frequently across Delhi, Noida, and Jaipur.

Qualifications

• Graduate in Business Administration, Retail Management, or a related field.
• Professional certifications in Jewellery or Luxury Retail Management will be an added advantage.
• Strong computer literacy (MS Office, retail management software, reporting tools).

Compensation & Benefits

• Salary: Depends on experience and performance in interview.
• Attractive performance-based incentives.
• Opportunities for professional growth and advancement within VR Venture.
• Exposure to luxury retail operations and premium clientele.

Location: Multiple Jewellery Showrooms – Delhi, Noida & Jaipur
Employment Type: Full-time

At VR Venture, we are not only offering a career but an opportunity to become part of a prestigious brand that values tradition, innovation, and excellence in fine jewellery.
Contact-9557185236.

Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Application Question(s):

• How many years of experience you are having as an Area operation Manager/Executive ?
• How many years of experience you are having in Jewellery Industry ?
• Brief about your experience ?

Experience:

• Jewelry sales: 3 years (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person