A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Oracle investment by managing the support and continuous transformation of their solutions in the areas of finance operations, human capital management, supply chain management, reporting and analytics and governance, risk and compliance.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
Responsibilities
As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Use feedback and reflection to develop self awareness, personal strengths and address development areas.
- Delegate to others to provide stretch opportunities, coaching them to deliver results.
- Demonstrate critical thinking and the ability to bring order to unstructured problems.
- Use a broad range of tools and techniques to extract insights from current industry or sector trends.
- Review your work and that of others for quality, accuracy and relevance.
- Know how and when to use tools available for a given situation and can explain the reasons for this choice.
- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
- Use straightforward communication, in a structured way, when influencing and connecting with others.
- Able to read situations and modify behavior to build quality relationships.
- Uphold the firm's code of ethics and business conduct.
Job Summary -
A career in our Managed Services team will provide you an opportunity to collaborate with a wide array
of teams to help our clients operate new capabilities, achieve operational efficiencies,
and harness the power of technology. Our Application Evolution Services team will provide you with the
opportunity to help organizations harness the power of their enterprise applications by optimizing the
technology while driving transformation and innovation to increase business performance. We assist
our clients in capitalizing on technology improvements and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients
maximize the value of their Oracle investment by managing the support and continuous transformation
of their solutions in the areas of finance operations, human capital management, supply chain
Management, reporting, analytics, governance, risk and compliance.
Minimum Degree Required (BQ) *:
Bachelor’s Degree
Degree Preferred
Bachelor's degree
Required Field(s) Of Study (BQ)
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *:US
5-9 Years Of Experience
Certification(s) Preferred:
Preferred Knowledge/Skills *:
Demonstrates extensive level of abilities and/or a proven record of success identifying and addressing client needs:
- Trains junior team members to develop skills;
- Analyzes and customizes Release Notes for engagements, presenting to clients;
- Serves as a SME for resolving complex production support issues and enhancements;
- Develops expertise in specific application functions/capabilities;
- Identifies opportunities for deploying new functionality;
- Leads testing automation efforts;
- Conducts ticket procedure calls with clients within specific area of expertise;
Required Skills
- Experience in Oracle Cloud / Fusion HCM Functional modules like Core HR, Absence, Time and Labor
- Design and Implement absence management workflows, including approval processes and notifications.
- Good understanding of Enterprise configuration, Workforce Structures, FlexFields, Journeys, Security and Roles.
- Ability to configure various Absence Types and Absence Plans as per business requirements.
- Ability to create Custom Time Entry, Validation,Processing & Calculation rules, Approval Rules.
- Should have knowledge on creating Work Shifts, WorkDay Patterns and Work Schedules.
- Requires strong face-to-face customer experience, as well as the ability to handle business stakeholder queries and meet expectations.
- Experience in working with Oracle Support for various issue resolutions
- Hands on experience in Unit Testing and UAT of issues and collaborate with the business users to obtain sign-off
- Should be able to perform fit gap analysis
- Should create and maintain the configuration workbooks
- Experience in supporting period end closure activities
- Generate ad hoc reports to measure and to communicate the health of the applications
- Focus on reducing recurrence issues caused by the Oracle Fusion application
- Prepare process flows, data flow diagrams, requirement documents, user training and onboarding documents to support upcoming projects and enhancements
- Deliver and track the delivery of issue resolutions to meet the SLA’s and KPI’s
- Should have good communication, presentation, analytical and problem-solving skills
- Coordinate with team to close the client requests on time and within SLA
- Should be able to independently conduct new features sessions with the clients / stakeholders
- Should be able to manage the HCMTrack independently, interact with clients, conduct business requirement meetings and user training sessions
