Admissions Counselor

Key Responsibilities

Parent Counselling & Onboarding

• Conduct in-depth school tours and virtual counselling sessions for prospective families.
• Understand individual family requirements and provide personalized admission guidance aligned with our educational philosophy.
• Collaborate with academic, residential, and finance teams to ensure a seamless onboarding experience.
• Maintain consistent follow-up with leads to support inquiry conversion and enrollment.
• Continuously refine admission workflows to enhance efficiency and parent satisfaction.

International Admissions, Corporate Partnerships & Outreach

• Assist in developing and managing relationships with corporate entities, embassies, relocation agencies, and expat communities.
• Represent the school at education fairs, networking forums, and community outreach events.

Parent Engagement & Lead Nurturing

• Implement strategic communication plans using email, WhatsApp, and CRM platforms.
• Leverage automation tools to ensure timely and meaningful engagement with prospective families.
• Support the planning and execution of open houses, info sessions, and promotional events.
• Work closely with the marketing team to maintain consistent messaging across platforms.

Student Retention

• Coordinate with faculty and residential teams to address concerns and ensure student and parent satisfaction.
• Develop and implement strategies to support student retention and long-term engagement.

Reporting & Analytics

• Maintain accurate CRM records and generate insights through regular reporting on admissions trends, lead conversion rates, and withdrawals.
• Use data analytics to recommend and implement improvements in admissions strategies.

Qualifications

• Bachelor’s degree required (Master’s preferred) in Education, Business Administration, Marketing, or a related field.
• 3–4 years of relevant experience in admissions, sales, or client servicing—
• Strong communication, interpersonal, and presentation skills.
• Proficiency in CRM systems and lead management tools.
• Ability to work cross-functionally and effectively engage with diverse stakeholders.

Compensation

• Competitive and commensurate with industry standards.